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Starbucks
1209 Richmond Ave #101, Staunton, VA 24401, United States
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Starbucks
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Co
Review β„–1

Im not sure who was helping me at the window, but thank you for your kind gesture. You are an amazing human. πŸ’•β˜•οΈ you all are doing a great job!

Lo
Review β„–2

SB is my go to for coffee every day! Baristas are fantastic

St
Review β„–3

Good luck. You may catch them open, or closed, or open but closed when its your turn. Dont call, they wont answer. And dont try to order ahead, that option is never available when I try.

Be
Review β„–4

I love this Starbucks! I ordered wrong, so they made a new drink, and let me keep the other one! They were slammed, but they made the orders as quickly as they could and were great about it! Excellent service and well made drinks!

Ke
Review β„–5

Excellent. Whomever worked the mid morning shift on Wednesday, made my frozen drink excellent.

Ro
Review β„–6

They are friendly and fast. Love the frozen coffees

Sh
Review β„–7

Friendly and courteous staff. Able to accommodate an off the menu request. And of course the coffee was great!

Au
Review β„–8

Conveniently located right off the highway, with a drive thru. We walked in around lunch time, service was very fast. Bathroom was pretty clean.

Fa
Review β„–9

The worst Starbucks location. Don’t even get your drink here. Drive a couple more miles if you want your drink as you wish. Baristas have the worst attitude. I asked for an Ice white mocha with extra Caramel. She said they were out of caramel but she said they had syrup and she said there was going to be no difference on the taste. I said β€œok” I don’t know if she put alcohol or the whole container of syrup in my drink, I couldn’t even drink a sip of my drink because it tasted like liquor. And when I went back to tell them about it. They totally ignore me

Ga
Review β„–10

They are the best Starbucks within 30 miles. Their drinks are always made well. Dont let the long line scare you away, it never takes me more than 5-7 minutes to get through a full line.

Ja
Review β„–11

I was hangry going in. Left thinking about how great my life is.I had the oatmeal.

Ka
Review β„–12

Salted carmel iced coffee was awesome. Fast friendly service.

Do
Review β„–13

Good service and clean store.

JO
Review β„–14

Great coffee, we had a long drive before we stopped there but it was worth it

Ti
Review β„–15

The barista was very friendly and helpful. I ordered a grande ice coffee with 2 pump of classic as sweetener... 🀒 It is nasty! It tastes like burnt coffee. I have another 2 plus hour drive and needed some caffeine. I guess this burnt flavor coffee will do but definitely not ordering it again. 🀒 The interior and unisex restroom are very clean. It also has a drive thru.

Ra
Review β„–16

Regular starbucks but good customer service and they are pretty quick in busy hours too.

Sh
Review β„–17

My husband enjoyed his coffee and blueberry scone and I enjoyed my lemon cake. The wait was a little long.

Ja
Review β„–18

This Starbucks is out of most food items. Very inconvenient and very disappointing!!

Su
Review β„–19

Rating based on time of service not quality! It took about 22 minutes from drive thru to get drinks, that includes total wait time in line. Quality of service was 5 stars! Our drinks were delicious. Barista was incredibly personable. We went through the line at 3 p.m. so the wait was entirely too long for that time of day!! Once we got to the window our drinks werent ready even though there were 4 vehicles in front of us. Extended wait time is not always convenient for busy people! I waited because I wanted the drinks despite the frustration!

D
Review β„–20

Broken espresso machine, but assured.me.they could still make a cafe mocha with coffee...however, they didnt mention that thered be no froth. How do you make a mocha without froth?! Staff seemed distracted and not interested in serving but rather wanted to grab among themselves and on the phone instead, discussing their lunchand weekend plans. Recommend skipping this Starbucks if you can find another. Even caribou coffee a few stops south on I81 had better service AND coffee!

Ha
Review β„–21

Great service. Took a bit for them to come on the speaker.

du
Review β„–22

Its starbucks but the people are really nice and really try to get your order right

Ga
Review β„–23

SLOW service. I couldve driven back home, made a cup, and drove back by the time they made my coffee. Also, dont get angry at me when you make my order wrong, and I ask you to correct it. Dont expect me to drink whatever the heck you made just for your convenience. Dunkin donuts, here I come.

Ta
Review β„–24

Bought a large coffee. I didnt take a sip until after I drove away. It was lukewarm.

J
Review β„–25

Good service early in the morning. But was not impressed with our pastry items, dry and didnt finish them.

Me
Review β„–26

Drive Thru Line was a bit slow with a long wait at the window for my drink and sandwich. Sandwich ended up landing in my lap as the bag had a hole in it at the bottom. Drink was superhot so be careful when taking your first sip especially is they make a custom drink.

Ti
Review β„–27

Slowest Starbucks around, if your going through the drive through better have at least 20 min to spare

Va
Review β„–28

It was busier than ever today and they still managed to be kind, helpful and polite.

Jo
Review β„–29

Staff was very nice. Coffee was good.

ma
Review β„–30

Horrible customer service!Need to be more nice and less quick to judge.

Mo
Review β„–31

I never get a fancy cup of joe, but i let this barista do her thing and she made my day, I believe her name was Mary’am. A little bit of extra effort goes a long way in customer service! She deserves special recognition. Thanks for my yummy, custom coffee!

Em
Review β„–32

The Staunton, VA location always has staff issues, closing early, and long lines. Travel today to get a drink and not only wait in line 20 minutes but machine down. Waynesboro location not much better. Also always the worst lines and always makes my drink wrong...... UNACCEPTABLE for how expensive this coffee is. GET IT TOGETHER PEOPLE.

Ma
Review β„–33

Fast and pleasant service.

Wi
Review β„–34

I love Starbucks because their hot Peppermint Mocha with Whipped Cream is the best and they are quick

st
Review β„–35

Its very close to 81 ..... maybe a minute and I gave them 5 stars because every time I go there the guy or gal at the to go window is very pleasant and funny and the service is fast .... it’s kinda hard to find the drive thru in a wacky strip mall but the great staff makes it worth it !

NC
Review β„–36

Very friendly staff. Quick service

Ri
Review β„–37

Dont be fooled by the checkmark beside dine in. No one is allowed to enjoy their coffee inside. You can, however, sit outside on the sidewalk.

DE
Review β„–38

The window staff is awesome. Even when we had issues with app the young man was extremely courteous and helpful on a day when they were very busy.

An
Review β„–39

Was a funny out of the way drive through, we ordered pikes roast with light cream. It took maybe 2-3 mins but the attendant was was so pleasant and didn’t charge us for the wait. Was not expecting that! Thank you 😊

Mi
Review β„–40

Coffee was luke warm. Kinda defeats the purpose of hot coffee when it isnt hot. Not to mention very pricey. Tasted good just not hot.

Sa
Review β„–41

Long wait, no hand sanitizer…

Is
Review β„–42

One great Starbucks. Same drinks but much better service!

Br
Review β„–43

Order was great and customer service first class.

Ra
Review β„–44

Long drive through line. Seemed slower than others we visited. The lattes were great though.

Ko
Review β„–45

Fast, friendly service and clean restrooms.

El
Review β„–46

Everything is always great and employees are super polite, only complaint is the drive thru line is always long. Sometimes I have to wait a good half hour in line.

Sa
Review β„–47

Went to get sea salted carmel hot chocolate. They were out of sea salt but the Carmel hot chocolate was delicious

Sh
Review β„–48

Today the young man was very nice. The young lady the other day not so much waited in line for 30 mind but its worth it for my lil princess

La
Review β„–49

They got my order wrong and when I knocked on the door to ask them to fix it, they ignored me. The inside is closed and I waited an hour in the drive thru for my drink. I wasnt about to wait another hour in the drive thru to ask them to fix it. If you go here, make sure you check your drinks before driving away.

Ja
Review β„–50

Staff is very friendly, quick, and efficient! Pleasent experience every time, even with my wife and Is specific orders.

Gr
Review β„–51

The service was great and my Iced Vanilla Bean Coconut Milk Latte was DELICIOUS!

he
Review β„–52

To expensive for me but my lady loves it. Ill drink it as long as Im not the one buying

ke
Review β„–53

Great iced chocolate almond milk shaken espresso...

Ch
Review β„–54

Great service and fast too

Wi
Review β„–55

Loved the drink my wife got lol definitely going back

Wi
Review β„–56

Super unhelpful I went to the Starbucks on crutches after going inside I was told I could not place an order in person. Not cool

Ke
Review β„–57

Long line, order was wrong, and one drink had a leak that filled up my cars cup holder. I prefer Dunkins but my fiancee wanted a frappuccino. Next time she gets her own.

Mu
Review β„–58

Great service

Cu
Review β„–59

Great as should be

Yo
Review β„–60

Love fraps🀟🏼

De
Review β„–61

If you enjoy Starbucks, this location is your typical Starbucks experience. Staff is friendly and menu is consistent. This location does have a drive-thru but it is a bit awkward to see at first. Right off of the interstate so very convenient for travel.

Ja
Review β„–62

Very quick, friendly, accurate and my order was prepared well. Close to the highway. Just be careful on the entrance and exit, the steep angle is a doozy...

di
Review β„–63

Guilty pleasure, to be sure. Ridiculously high prices for coffee, and theres always a long line in the drive-thru, but, i love the creme frappacinos

Ki
Review β„–64

Fabulous customer service!!

Fe
Review β„–65

Always so friendly when I go in the store 😁

Ci
Review β„–66

Why is this store consistently the slowest store Ive ever been to ? The people are friendly, the coffee is good but most days its a 20 min wait or more.

Ga
Review β„–67

Great coffee and lovely staff

Ai
Review β„–68

Only drive through is open.

je
Review β„–69

If the store doesnt have decaf I have to buy Americana which isnt as good and pay more. This is not right.

Jo
Review β„–70

Pulled off the interstate and found that many other people had done the same - It was quite busy but our orders were filled in a timely manner. The parking leaves a lot to be desired at this particular location. My daughter loved her strawberries and cream drink!

S
Review β„–71

I love Starbucks for all the coffee drinks they offer, except the prices are high, whichever one knows. We went to this one while on a road trip to San Antonio, for extra caffeine.

Jo
Review β„–72

Great service!!Thank you!!

Vi
Review β„–73

Coffees excellent as always. Waited in line for over 30 minutes.

Li
Review β„–74

Nice and clean. Safe distance between each person in line. Barriers all around

Ma
Review β„–75

Good coffee but the drive through ALWAYS takes 25-45 minutes

Ja
Review β„–76

I ordered the coffee, they gave me the coffee. The coffee was good.

K
Review β„–77

All of there drinks are delicious. A very clean place! EXTREMELY nice staff!!

H
Review β„–78

Good stuff, good drinking. not the best service in town, but good coffee

mi
Review β„–79

This was a pit stop for my family. Parking was tight, very few spots. I ordered a black coffee for me and an iced coffee for the wife. My coffee took about 45 seconds, her coffee took about 9 freaking minutes. When my wife inquired about her coffee she was told that they are β€œgoing in order”... after there was no hope... a patron came back to the counter with her coffee and said β€œthis isn’t mine, it has someone else’s name on it!” (My wife’s)The servers were nice, bathroom was clean enough. But... get it together. And my wife was there with two little kids under 5... give us the respect of getting the order right.

La
Review β„–80

They are always nice here. Also, they work pretty quickly and when things were open, it was always clean inside.

St
Review β„–81

Had a frappuccino that was excellent. froze my brain, but couldnt stop.

Ph
Review β„–82

I liked this Starbucks! Friendly staff. Great Beverages! But be prepared to wait for the rest room! Longest wait of any Starbucks Ive ever been to. Two unisex restrooms,but still a line.

Fr
Review β„–83

Excellent staff. Great product.

Cl
Review β„–84

Great coffee. Friendly staff

Br
Review β„–85

Excellent customer service!

Ho
Review β„–86

Prices are too high. Coffee too strong for my taste. Not thrilled with their business practices. Better coffee at McDonalds.

Th
Review β„–87

Ive been to Starbucks twice in my life both at this location. The first time last Friday the ladi behind the counter thought I was hitting on her when in fact Ive never been to a Starbucks and was confused. Today I sorta figured out what was going on. The guy behind the counter would be better off barking at cars and hiding in a closest so the ringing phone doesnt attack us. Strange place good non coffee stuff.

Je
Review β„–88

Quick and efficient service. Staff was very friendly.

Co
Review β„–89

Great place. Shan was working hard to get orders out

Go
Review β„–90

501 Myrtle beach is the best ...I miss them folks they were great. This one is decent some good people here as well

St
Review β„–91

Wait time way. Too. Long.

Ta
Review β„–92

My chia tea latte was devine

Li
Review β„–93

If you really want coffee! You wont go here! Because its more like high-priced mud from the spa down the road. It tastes like it reuse, regrind and burnt and server. This place you will go in debt to drink just one cup! You need your American Express, your Visa, your discover, and maybe your home! just for one cup. If youre not careful theyll take your first born.I think they say its from somewhere weve never been. Believe me I know! cuz I have drank coffee in these places. And they would run them out of these countries over something that taste it like this if you want a good cup youll go to Joe Bean well theyll treat you like family and give you something that tastes like coffee.

Be
Review β„–94

The woman who took our order was more worried about us having our mask on correctly but obviously she didnt hear us with it on because they screwed up our order in multiple ways!

Ti
Review β„–95

Closed 10 minutes early according to hours posted on Google and 40 minutes earlier than the hours posted in the window. Thanks but no thanks. No longer will I ask them to sell me $5 drinks.

As
Review β„–96

Always great service!

Da
Review β„–97

Great courteous service. And fancy store

El
Review β„–98

A very nice Starbucks! Baristas are friendly and quick. The lobby is always clean and comfortable.

Ch
Review β„–99

Its coffee

Ca
Review β„–100

I love Starbucks and this one is very good and the service is consistently good. Its conveniently located right off of interstate which is helpful if youre traveling.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1209 Richmond Ave #101, Staunton, VA 24401, United States
  • Site:https://starbucks.com/store-locator/store/6936/
  • Phone:+1 540-885-7163
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–9PM
  • Tuesday:5:30AM–9PM
  • Wednesday:5:30AM–9PM
  • Thursday:5:30AM–9PM
  • Friday:5:30AM–9PM
  • Saturday:5:30AM–9PM
  • Sunday:5:30AM–9PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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