This place is an amazing experience. They literally speak to every single customer that walk through their door unlike most beauty supply stores. The prices are decent they have a huge selection of hair. I simply love this place.
I have shopped here multiple times and each time has been pleasant. Except for today. First, I was told that this store was black owned which is why I continued to support them in the first place along with the good customer service. The ladies that I usually see working weren’t here today, it was two Indian(assuming) guys. Fine. I got to cash out and this guy rings my edge control up for 9.99 when the sign clearly stated that it was 2.99. I told the guy that I wasn’t right and he immediately starts telling me I need to read it’s back there I need to read. So he follows me to the aisle and I point out the 2.99 tag along with the STOCKED shelf of the same edge control. He was still trying to argue with me and telling me its not his fault whatever. I told him that they needed to fix it because they could have the same issue multiple times. I guess he didn’t like that and started asking me where do I work lol. So he never removed the $9.99 off of my total, so when I asked if he could remove it he said he did. It was still showing up as if he rung it up. I say again “you didn’t take it off it still says 9.99” he looks at me and says “oh you can read”. Had I not had my child with me I probably would be in jail waiting to make this review. Needless to say I won’t go past other beauty supply stores to come to this one. I purposely go out of my route to come to this store but never again! It was cool while it lasted Elite !
I visited Elite Beauty for the first time in June 2021 and was really impressed with their quality inventory, they have everything for your hair plus more!! The sales lady was knowledgeable, nice and helped me so much my entire time there. So the real quality is in their customer service, in store and online. Both experiences were fantastic!!! They went out of their way to send my order per fast and I wrote this review to show my appreciation!! Thank you!
Mohamed and the rest of the staff here is great. Everytime I come I’m welcomed in and I love how I’m not secretly followed around the store. I always come here for all my beauty supply needs
I had a good experience. Easy to find. Helpful staff.I will go back if needed when I come to Georgia.The world prices are rising not in anyones control. Lets be real. You need something you buy it that simple. Price was high but you need it buy it. Gas aint cheap.
Mohamed was so amazing! He helped me with everything I needed to get! I highly recommend anyone to come here because they’re all professional.
Very organized place of business. Employees always make sure to ask if any help is needed which is appreciated. If you’re from out of town, I would recommend going here!
The perfect experience & store to find all that youre looking for! The service was greatly appreciated & the quality of the products were amazing! Highly recommended if youre in the area!
I love this place! They’re always so helpful. Mohammed is great!
Customer service is great. I was indecisive about which products would work best for me and China was able to help me with my decision. Cant wait to come back.
I liked the selection of wigs. A lot of good products.
I decided to give this beauty supply store a chance instead of my go 2, it was the worst mistake ever. Accidentally picked up the wrong size rushing and when i notice i picked the wrong size, they wouldn’t let me swap out the sizes when clearly i didn’t try it on. The perks of being an influencer is letting your followers know to never shop and support businesses like this. DONT GO HERE! Deff will share on my social media.
They have whatever you need! I went to two other beauty supply locations looking for a specific color and length of braiding hair and was unsuccessful. I was actually on my way home and noticed them like a shining star. They had just what I needed and more.
The drive down was definitely worth it!! I bout 2, 3pack virgin Bundles for about 14.99!!! And a closure was 19.99!! They have a huge store with so many choices! I saw lace wigs beautiful colors starting at 49 bucks! Im definitely going back and I encourage you to go see for yourself and leave with a huge smile!!! Also I got a lovely gift bag
Great experience with the owner today. Congratulations on the new business. Continued success!
Well organized, isles clean and clear, staff courteous and ready to assist.
Im a frequent shopper at Elite beauty and China in always a face I look for. She is amazing and very helpful.
No return policy! I will not spend any more of my hard earned money at this location..
Please share!!!! DO NOT SHOP HERE!!! They have horrible customer service!!!! I went there to buy a dress and they would not let anyone try it on which is fine. I brought the wrong size and wanted to exchange it the next day. They would not exchange it. They do not put their customers first and all about money.... please DM me with Black owned businesses that I could support that actually car about the people in the community!!!! Again, DO NOT SHOP HERE!!!
They always have everything I need.
It is entirely too tight in there Im a small girl and I could barely go down the aisle. I know that they are new but you cannot tell it looks like a swap meet in there they should have chose a bigger space. I could not tell if they had something I could use or need because of the mess I hope they correct the matter
Was put on from this girl @nuniday story on Instagram thinking it was just a beauty supply store but i decided to try it since she posted about it and was greatly surprised. Finna be my only Beauty supply store from here on out. Clothes go crazy too I’m putting y’all down.
Walked in an was greeted by the prettiest little girl that works there, i didn’t catch her name but she’s super short with big curly hair. Lotsss of products to choose from & a lot of wigsssss as well. Manager cuts great deals when you talk him into it. Beautiful girls working there they could be Instagram models . The one that greeted me was amazing help. Chemistry between the employees was amazing felt like we were all friends. Not a black owned Bbi was but felt like it. Slay queen is only sold here as well and it’s so good !!!!!
New store and nice place to see stuff
This was my first time in this store and I must say it is huge with variety. I only came to purchase hair rollers and a bonnet but uh this place would have all that you may be looking for. The photos are real.
Love this place awesome variety and great customer service.
Staff is AMAZING! Super friendly and helpful. Great variety of EVERY type of wig you want and stocked with everything you’ll need
2.5. disappointed. Expected better. Customer service in dire need of improvement. Owners could be more considerate. Staff could be more enthusiastic and resourceful. Does not live up to name!
Nice beauty supply store
Good variety of hair products, staff is usual welcoming and helpful when looking for products.
I love This store the employees are so nice and helpful I always find what I need and I never have a bad experience they have affordable bundles and honestly anything else you may need 10/10 recommendation and the store is so big and nice
Great store. Clean and large variety.
The customer service SUCKS! Do Better! The wigs also shed and they do not work with you at all!
Has what I need and staff is friendly.
Nice organized beauty supply. Small clothes section. Prices okay.
I like this location lots of great stuff to buy and look at
Great selection of items & Mohammed made sure to answer all of my questions. He was very friendly & professional!
Always well stocked
They have a friendly staff.
Great first time experience. Other places are intimidating but this one made it comfortable and approachable. The lady helping out with wigs in the back was super helpful and gave her own recommendations and brands she trusted and have bought herself. Made me comfortable with my purchase. I’ll be coming back here for sure!
I come here very often. They worked with me to get a situation resolved so thats the major plus, good prices and a nice location with a great selection of products 🙂 I highly recommend.
Great selection of EVERYTHING! Love the mink lashes
Well stocked, very neat and spacious beauty supply store. Great customer service as well.
My first experience with Elite was a great one. I’m here in Georgia for a girls trip and needed a last minute hair fix! I was helped by China and she was absolutely phenomenal. So attentive and honest about what she thought would be the best choice of hair. Clearly super experienced. Great job China! I will definitely return!
I love this store. Their prices are very fair, and so far they have the best prices in Smyrna. Good quality and staff is always available to help with questions. they have a very large selection all priced to fit your budget. Thank me Later
This is the only place I shop for hair related items since I found them. You are always pleasantly greeted upon arrival. They offer a wide variety of products at competitive prices. Someone is always available to assist, and the owner knowledge about product is A+
Anything you could want.
I come here about once a month. The owners and the ladies are always helpful and polite. The prices are reasonable and the store is well organized. If you need an item that is not in stock, the owners will order it for you.
Always great inventory and very organized store. New brands and the old faithful brands blended nicely. Staff is helpful without being overbearing or pushy. Store is owned by men so sports are playing, so the husbands have something to do while they wait.
China has amazing customer service skills. She helped me find the perfect hairstyle and items that work well at the price I loved. Definitely a great brand ambassador and would be back to shop in the future!!
So far so good. We popped in yesterday afternoon to check them out. We enjoyed being greeted as we walked in. The selection is pretty typical of a beauty supply store, but I was happy to see new brands in there. Brooklyn Im the wig section in the back was lovely and helpful! It was nice to shop somewhere without having sensors taped all across the product and its ingredients, without snarky notes tacked on shelves to customers and without the usual attitude you sometimes get in these places. Theyll do well if they keep it up.
Owners really nice,prices very reasonable. They have a pretty good selection,like more hair stores,they could use a better selection of nail polishes but no other complaints
Its a new store that sells a lot of different products from back in the day to new products. They have all types of hair everything you want and its a huge store with reasonable prices. I like this store.
I loved it! The drive up was so worth it! I thought that maybe it was a joke about the prices but no way!!! When I got there it was real, I bought 2 packs of the 3 pack bundles that they had for sale for around 20 bucks altogether for each of those packs I love it I will definitely go back I saw a lot of lace wigs they are starting at $50 beautiful colors they had everything the store is so big they were so nice and helped you out and I even got a great gift bag for being a first time customer that drove up I will definitely go back again!
They have a wide variety of products and their prices are fair. Store is organized and clean and the customer service is amazing, as a young lady named China assisted me with finding a wig. I would recommend this store and I will be back! :)
Great customer service 🙏🏾 Pricing are amazing and fast check out. They are very organized and clean. Best hair store in Smyrna 🙌🏾. I go there every week to see what’s new!!!! I highly recommend this hair store!
Great place. Very large selection of items, also extremely neat and clean! Very well organized!
I had a great experience in Elite Beauty Supply,the owner and the employees were very friendly and extremely helpful.I wish more Beauty Supply stores were as great as them.I bought my first wig there and I love it.I will definitely come back to Elite Beauty.❤
This may just be my favorite beauty supply store of all stores! Customer service is always amazing, they have what I need and most importantly... did I already say customer service was amazing! I came in to buy some supplies one day for 60 students and they were accommodating. Every experience has been great! I only need diva locs by Bobbi boss to be ordered and I’m set!
Black owned. Family Owned. Well stocked ❤️
This is slowly becoming one of my favorite BSS. The staff is always so kind and super helpful. They are very knowledgeable about the products and hair that they sell. The store is clean, bright and airy which makes for a great shopping experience.
Pretty neat place ! Wide selection of many hair products. If ur a makeup lover like me, selection is somewhat limited but they have a lot of cute makeup items to look at. Lots of lashes every style. They even have the 25mm lashes behind the counter (ask for). Wigs are in the back, many colors and styles. Body jewelry is offered here as well. Workers here are very eager to help & nice ♡ Today was the Soft Opening - 02/27
This beauty supply store has everything that I like. I come here to get my closures an make up an they always have the curl patterns I like. Trust me it’s worth the trip.
Great customer service
Great selections and the customer service is outstanding, friendly and knowledgeable staff. I travel from Roswell to come here. Its worth the drive!
Lots of product. Clean and helpful associates!
I love this hair store. I visit it every time I come into town. Very clean and always has what Im looking for. A very good variety of hair, hair products and accessories.
Amazing support in wig section. Everything you need for hair care. They have every product on the market. Love this store. Friendly very helpful customer service.
Visited this location today. Very clean. An associate greeted me as soon as I walked in. The wig section has sooo many options and the prices are wonderful. The ladies helped me pick up the perfect wig and made sure I left satisfied. I will be patronizing this store for all of my beauty needs.
Great experience China is very helpful and and the store had plenty of products and variety to choose from. I had no problems finding what I was looking for and it was very organized.
Very Good inventory, Good Prices
Best and most GENUINE service of all of the beauty supply stores in Smyrna and Atlanta! You will definitely feel welcomed and find great products as well! 👍🏾
Has everything I need
Very nice establishment very organized and love the inventory. We are from out of town and I must say this is the nicest store Ive been to would definitely go back
Always have what I need, Great place to buy hair extensions and products. I always get a fantastic deal when I visit this location and the girls & guys are always so much help.
Here in Smyrna, Ga stopped at the Elite Beauty Supply Store and was amazed with the Positive Vibes and Great Customer Service of Brooklyn and Ananda two beautiful amazingly young women. They were very attentive in helping out and making suggestions. If youre ever in this part of town please stop and shop. Dont forget My guy Mohammad . Enjoyed yall 😘
My wife I and came, they have variety of items to choose from. This place is great to come to for your beauty needs, and the atmosphere is wonderful. And the prices are reasonable....
$10 for a pack of presto hair is a little steep, but the store is clean, well organized, and the employees are kind and helpful.EDIT: Five ⭐ Fantastic customer service. They kept their word without hassel! Ill be back.
CHYNA is a gem. She always there to help whenever I need it. Excellent customer service!!!
Nice big beauty supply store. The employee was very helpful and patient with finding what I was looking for!
Every time I come in here, I come to get one thing and end up getting a bunch of other things. The staff and owner are super cool and friendly. DEFINITELY RECOMMEND THIS BEAUTY SUPPLY IN COBB COUNTY!!!!
Great selection & good customer service! The staff is very nice !
Did not have what I wanted and a little pricey
Very nice store and staff. They have everything you need. I will be back
Very helpful staff. I found everything i needed.
Super friendly staff, willing to go above and beyond to help me. I love this place!!!
Omg I love this store, it’s my favorite beauty supply store! I love they have a wide selection of everything and their so giving! I love the giveaways ❤️
One of the best beauty supply stores i’ve ever been to. Very friendly people! Anytime you ask for help someone is right there to help.
Just left and spent a bunch... great customer service. Lots of product choices at great prices.
I am from Birmingham,AL, I came to GA to visit family and I stop at Elite Beauty. When I tell you clean store, great atmosphere, as well as very professional staff. Whatever you need trust and believe Elite Beauty in GA has it. Can’t wait to come back and visit.
Great customer service and I just got a sales paper in the mail, that is a plus. Also the store is neat and large enough that I can find what I need.
This place is great you will not find this service anywhere on this side of town,Super friendly staff, willing to go above and beyond to help me. I love this place!!!
Very well stocked
Best customer service ever!! the young lady who helped me was so sweet I LOVE THIS PLACE...
Ive been to lots of beauty supply stores but this one is by far my favorite! With low prices, huge selection of products from braiding hair, wigs, weaves, oils, ect., and beyond amazing customer service. Only hair store I go to now. The owner is also amazing.
This new beauty supply store has a great layout, any hair product you could want, and friendly and knowledgeable staff. Most beauty stores close at 8pm, while they are open until 9pm.
I sent a client in to purchase some of you guys hair and the brand was better then ever its soft silk no shred and my client was highly satisfied... as well as the brand dye that is sold left another customer highly satisfied