The store appears to be well stocked but I found myself uncomfortable to shop due to the clerk constantly peeping at each aisle I entered. It would have been a different experience if one would have asked if I needed any assistance. I am a woman of age so I could imagine how the younger generation might take this. CUSTOMERS ENTER at your own risk.
The good about this beauty supply store is that they stay open until 9 on Saturday
Shop there all the time, pleasant. The owner knows the words to all the HIPHOP songs playing in the store.
Good customer service
Great customer service small selection
Has a lot of hair care products. Exceptional service.
Bring Cash or they will steal money off your Apple Pay!I went to this store today and bought $43.93 in items. I used Apple Pay for the purchase and was given a receipt that showed $43.93. However, before leaving I checked my Apple Wallet app to verify the transaction and found that they had added $30 extra dollars to the transaction for a total of $73.93!!!I went to the cashier and showed him the transaction and he got all nervous and said that he must have hit a wrong button! How can a wrong button have been hit if you gave me a final receipt showing $43.93???He said he needed to call someone to credit back the $30 but I could go ahead and leave. Mind you, he had taken my original receipt back. I told him and would wait and that he could go ahead and refund the entire order. I waited and held onto the purchased items until he handed me a receipt showing the $73.93 refund & I verified my Apple Wallet app showed the refund.Ill never set foot in this place again and I would suggest others do the same. However, if you feel like you must go here, BRING CASH!
Awesome store to go ti
I love this place. I travel about an hour to this establishment to make a purchase. They always have everything Im looking for and anything I would need in the future. They have a wide variety of product to choose from. The staff are always helpful, friendly and very informative of the product they carry. If you are looking for an establishment that carries all your hair care needs, go to BEAUTY DEPOT in Smyrna G.A.....#SUPPORTINGMYOWN
Ive been shopping here since about 2010. They inventory is great for what I need especially being close to home. Ive read some of the reviews, about the older woman following you around. Lol, yes, but it wasnt always like that. I just went into the store this week and he has a young sista girl working there with him. Yes, the owner is reserved yet friendly. Weve always exchanged pleasant greetings and small talk everytime I go.
I was followed around the store and treated like I was a criminal. This store is terrible. The owner has a young black girl in there following people around instead of offering customer service. That’s why these reviews are so bad!
Very good place to shop attendant Daeja was very helpful. Will be back.
THEY HATE US BUT LOVE OUR DOLLAR!!...take your dollar away from them SHOP BLACK there are multiple REASONABLY priced BLACK OWNED beauty supply stores!!! My fave one is in Hiram, called ALTER EGO!!! Open on sundays AND treat you like family!!!!!
I really like this location, I always find what I need here, the lady who works in the wig section was really friendly and efficient.Thanks for the excellent service!
The staff is not the friendliest but they know hair and are always helpful when I come in the store.
Dont let the 5 stars from the fake accounts fool you. This store is trash. I will never shop there again. I only went there today because I needed something quick and its close to home. The owner practically pushed me out the door just now. I was standing near the register reading the ingredients of a product when the owner yells out, Okayyyy, put your stuff here. I had an arm full of items and thought maybe he was offering to hold them at the register while I continued to shop. Silly me. I was ready to check out at this point, so I proceeded to check out. After ringing up my items he says, Now go home. I repsond, Excuse me? Are you closed? He points at his watch and yells, Maam its 9:30. Mind you hes following me to the door and practically closes it on my heels. I didnt even have a chance to react, or else I would have returned everything I had just purchased. Terrible experience. DO NOT SHOP HERE.
Black soap and shea butter central
Worst customer service ever. Be aware when you come in there they will watch you like a hawk thinking your going to steal something, it’s ridiculous
DO NOT SHOP HERE VERY PREJUDICE AND RACIST!! My first time in this beauty store and asked questions they couldnt answer. The man behind the counter was more worried about me stealing than helping. His wife,when I asked her for help she was worse watched my every move. Me and my cousin were the only ones in the store. He tried to take a picture of a wig and she said no. This couple deserves the pits of hell in their after life for their racism and prejudice that we encountered. We are sensible, educated black people and NO ONE deserves a shopping experience like this at all. DO NOT SUPPORT THIS PLACE AT ALL!
Sometimes I wish I dont have to go there...but they have a LOT of stuff...good stuff too. But the guys in there are not friendly at all
Lady follows you around the store like a thief, if you are browsing too long... Im a licensed cosmetologist I never know what I want to do to my hair so I browse for 10-20mins but I dont want to be stalked while Im shopping...I wont be returning to this store again
Poor customer service! DONT BUY FROM HERE... Much better store on Cobb parkway next to Subway!
Great service
Theyre not open until 9. Waste of gas.
Never opens on time. Sign says business hours are 9:30am-9 but they open around 10ish
Horrible customer service. Racist and rude.
Very respectful and courteous
Didnt have what I was looking for at the time, but willing to help me when I inquired. Ill be back for something else Im sure.
Never again will I be caught in this place again. Racist people! Over my dead body!
Service sucks on top of not having what I wanted.
Good items in stock
So good~
Prices are inflated for African American hair products
They are never open on time.
They do speak when I enter the store but the way his wife watches you while you shop is so unprofessional and unnecessary besides it’s one way in and one way out but the body oils and hair gels is my go to in there.
Good service
Helpful people
Never open on time
Products are very on trend!!!