Loyal Automotive has serviced my 2003 Buick for a good decade and all of the repairs have stood the test of time. Its an old car and it runs beautifully because of them, but of course when its over a decade old, big things can start to break down. Loyal Automotive has really kept this baby going. I cant express my gratitude for having excellent mechanical repair because I certainly cant afford to buy a new car. Thank you Loyal Automotive for being there! Jan Ahlgren

Loyal Automotive is the best! I had a question about we the oil level in my car, and Jesse (filling in for John) explained everything in a non-mansplaining way and also topped off my oil for no charge! I really appreciate the care and quality service I get at Loyal Automotive - I highly recommend them!

These folks are straight up awesome. Only place I take my vehicle

After Jiffy Lube seized my oil drain plug onto the pan, I dropped my car off at Loyal Automotive. They were able to remove and replace the plug without having to drill it out, they gave my car a quick check on tires and scheduled maintenance, and had it back in my possession that afternoon.They didnt overcharge, they didnt try to upsell, they didnt pull any sleazy mechanic moves. Quick, honest, and fair.

This particular time, I stopped by without calling because somebody scraped my car getting out of a parking spot, without leaving a note, and I wanted to know if the damage was cosmetic or something more serious. John took the time to check it out and determined that it was just a paint scrape. He also replaced a burned out tail light and discussed another minor issue Im having with the car. We discussed when it will need service--its past the recommended time but under the recommended mileage. I always bring my car here for service and/or repair. They always do an excellent job. They evaluate the car and carefully explain my options if they find something thats likely to be a problem. They have never tried to oversell me. I really appreciate having them in the neighborhood!

GREAT mechanics, honest and fair prices. I feel very fortunate to have found them.

The team is always great. Theyre clear about the issues with my vehicles. And they stand behind their work.And now they are all masked

They did a great job changing out my PCM and working to replace some spark plugs. They were extremely transparent and worked with to get my truck back in working order. I would recommend them for their fair prices and great communication.

Instead of telling me they no longer wanted to work on my vehicle, they just told me they were still waiting for the part to arrive. Did some research on my own & discovered they weather stripping can be ordered and received within 2 weeks.

Solid shop. Pretty fast to diagnose issues and get the work done. Definitely do not attempt to try and oversell anything -even when I asked if something was recommended. Reasonable prices and good work.

Ask for John, hes the best

Took my car here for years. They are an exceptional shop. They are honest and trustworthy, you dont need to worry about them fleecing you or selling you anything you dont need.

Best auto repair place ever. Super honest + good dudes.

Great shop. Trust these guys.

Excellent customer service, reasonably priced, and trustworthy. I will never go to the dealership again.

Very nice, friendly staff they were very knowledgeable got me in and out of the shop very quickly did a full inspection of my car and was expertly done gave me a invoice of possible problems with my car and was much cheaper than I thought it would be definitely recommend

Best mechanic shop ever. These guys rock!

This place is as good as it gets for auto service! I have tried out a lot of places in various parts of the country and have never been to an auto place that was so upfront and honest and thorough about everything. I have taken two separate cars here and each time have been given a great deal and great service. On top of that, they always go out of their way to be clear, transparent, and honest about what needs to be done and what isnt a huge deal or an urgent worry. They are always happy to work with you to make things more convenient and cost-efficient as well.Simply put- it seems like they have imagined the best possible customer experience and do everything they can to make it happen.

Have gotten repairs and maintenance here now several times and have never had a problem with their work. Quality is the most important thing to me. Theyve gone above and beyond my expectations in terms of scheduling and Eddie and the staff are great; polite, professional, and personable. I plan and hope to keep coming here for a long time.

This place is fantastic. Hard to find a trustworthy shop. My friends have been coming here for years and I just started myself. The owner/eddie has always been straight up with me. Honest, respectful, and the price is right.

Loyal Automotive provided exceptional service, was able to diagnose my vehicles problems with integrity and speed. I was back on the road quicker than expected and they have honest and fair prices. I will definitely be taking my vehicles here for all future repairs.

They were great when we had problem with our battery. They tested our battery immediately for us when we drove up at no charge to us.

I have been going here for years. I was referred from a neighbor, and had a good experience. Extremely wonderful service. Eddie is great. He doesnt over charge you and is honest. I have referred a few friends, they are appreciative of the referral. If you need a mechanic this is your place.

Honest, reliable, friendly and professional. I had this shop do some miscellaneous work on my 1982 Mercedes 300TD (no easy car to work on), and they nailed it, all for a great price! Highly recommended.

Ive been bringing my car to Loyal for three years and cant imagine taking it anywhere else. They are the most honest repair shop Ive ever been to- the point of telling me my oil didnt need to be changed when I thought it did. They never try to upsell you on services or scare you with how bad something is about your car. Ive waited in the shop and left my car and never had issues with delays. Theyre efficient and their prices are reasonable.Taleah is the best. She explains things clearly without being patronizing.I just wish they offered more services (like alignment) so that I wouldnt have to go anywhere else!

The whole team is amazing. They are honest and upfront about everything. I would recommend them to anyone with confidence that they will have as great of an experience as we had. We have three cars that we have trusted to their care. I wouldnt go anywhere else.

Easy, fast oil change. I love loyal automotive. They are reliable, honest and do great work. I couldnt be happier and I enthusiastically recommend them to everyone I know.

Pretty great!Prices are reasonable, and the service is reasonable as well.I highly recommend this place and will come back again!

I have gone since the month they opened and every time they work on either car, van or truck its always a great experience. They are friendly, they work with your schedule and they are honest. They are just great !

They gave us some advance notice that our head gaskets were going, which gave us the chance to save up for the repair. They had our car a teensy bit over schedule, but we knew it was a complicated fix. We got the car back Saturday morning and that evening drove to Bobs corn maze from ballard. On the drive back our car completely fritzed out. I was at ship at opening on monday and mechanic was up front and took responsibility and offered to pay for tow etc.Mistakes happen. As long as you fix them, its all good. Loyal automotive worked to fix it and thats good enough for me. It turned out to be a faulty factory part. No one could have predicted that. I will continue to bring my vehicles here and pass the word to my friends as well.

Awesome independent shop. Eddie tells you what you need to fix, what you should fix, and what you could fix. Doesnt try and sell you up or in to anything you dont need. Reasonably priced with great service

Loyal Automotive saved me several hundred dollars in unneeded repairs that a different shop had quoted and told me were necessary. Loyal gained a customer for life by being honest and having integrity. Thank you!

Great people, great service, no upsell, no BS. Thanks!

My girlfriend and I had an awesome experience with Loyal Automotive.After the Subaru dealership did $800 worth of work (without fixing the overall problem) and quoted us for another $2000, we decided to shop around for second opinions. After getting a generous amount of help and advice from Taleah, we had our brake pads and rotors done at Loyal for a reasonable price and were given other (free) remedies for our other issues. The car still runs great and we saved $1500!I have a hard time trusting shops to work on my vehicles but this place worked out great and Taleah was super knowledgable. We will definitely be using Loyal for all future vehicle maintenance.

Omg!! They were the best! I took my car somewhere else first and they messed it all up. When I brought it here, Taleah was honest and worked very fast. The work was efficient. I’ll most definitely keep coming back here. She called me through out the day keeping me updated with the fixes they were doing. She’s also took time to teach me about the parts that needed to be replaced. I can’t say enough good things about this place!

The absolute best service. Fair priced and knowledgeable mechanics. Head mechanic taleah was the absolute best.

I Went to have a oil change, after seeing some good reviews, but that was it, they gave me a wrong receipt, pretty sure the girl in front gave mine to someone else, with all the info.(not happy) Then she calls me after 20 mins asking to return a Flash light that one of the worker had left in my car. I had to stop my car on way to work, checked but there was none.

Great service, easy to work with, on time and reasonably priced! Ill be back!

Awesome crew, fit us in last minute to help us out of a bind, took care of us with no hassle! Found myself a great, trustworthy mechanic to go back to! Thanks, Eddie!

Loyal was recommended to me by a friend and I am glad I went. Straightforward estimate and easy to deal with.

Nice guys, quality service.

Just had my car repaired.... I started going to them several years ago... trust they will always be fair and extremely honest...

Best in Seattle. Complete reliable and honest! The only place in town that I use, thet have a customer for life for me and my family!

I brought my car to them with major issues. My car wouldnt start, and they had it running in a week at a fair price. I have been coming back for my regular maintenance since, everytime, just wonderful. I brought it in today, and they had the problem fixed in 30 minutes, at no charge. I will be a loyal customer as long as I am in the area. I reccomend them to every one I know.

Trustworthy, reasonable mechanics.

Great local auto mechanic

They were very honest with us about which repairs to prioritize. The mechanics were friendly and the repairs were fast.

It doesnt get much more honest in the auto repair world than the team at Loyal. They have integrity and look out for the best interest of their customers, not just how to make quick money on needless repairs.

Quick and competent auto work at reasonable prices.

Friendly, trust - worthy mechanics.

Excellent service....trustworthy

Great service