They have a wide variety.. Certain things can be a little pricey.. they dont seem too welcoming. But i just get what i get and go.. But I like it.. I always find what i need and some things I dont need. Lol
Owner is obnoxious! Ran us straight OUT with pisspoor sales tactics and management! I wish I could give ZERO stars for the inconvenience
A great place to shop for school uniforms and great Customer Service !!!!
The only time i didn’t get looked up and down is when i was with my white mother.
Always a great selection of beauty supplies! I lose myself in this store ... its so much to look at! EVERYTHING you need is here!!
I really wanted to like this store because they actually have a really nice selection of styles and colors but the woman who greeted me was just so rude she asked if I need any help I said that I was just looking for the moment and she literally just looked me up and down and laughed at me I don’t know what about that is funny I don’t know why she needed to be so rude I had full intention of spending at least $300 I came with cash in my pocket but her attitude sent me straight back out the door
Best service ever!!! Tina was very helpful and helped with my eye lashes very well. She knows exactly what she do and the other team is really nice and well coordinated!
The hair store i usually go to was close, so I had to come here a little high price but needed it before tomorrow morning. They was watching you like youre going to steal just to let yall know everyone dont dont steal trust me I want be back so I want have to worry about you following meeeeeee ....;)
Friendly place with good customer service
I love this place and the people in it. I love spending lots in this store... Like breaking break with family just maintaining my sexy
The staff is so helpful and they make you feel welcome to visit there business
The customer service in this place sucks. I just needed a simple install 2 people available to perform the duties and I still have to wait on lashes to be done on other customers. The logic makes no sense. Then to top it off the employees are standing right in your face talking about you in their language. Never again! #rude
Customers Service was excellent. Support!
Good selection. Owner very sweet and helpful.
Today was the worst customer service experience I have ever had. A transaction was made for a certain amount and I later viewed my bank statement and saw that my card was overcharged by the store. At the advice of my bank, I went back to the store and the cashier said that she could not perform the refund herself and called the store manager. After a long wait, he arrived and we pleasantly greeted him, but he failed to respond and we were immediately met with his unpleasant attitude. After making several calls to my bank while in store, he became belligerent when we stated that we were not leaving until the money was refunded and opted to deal with the matter while we were still there. He said that “mistakes happen” and threatened to kick us out of his store and called the police. Just sending a warning out there for anyone who chooses to shop at this store.
Ive been a regular customer with this store for awhile. Not anymore due to the older foreign lady following me around like a hawk in the store. Made me feel extremely uncomfortable and highly agitated. I have warned others that shop there to think twice about it. A store that profiles does not deserve a penny. For future reference, use your surveillance cameras and know that everyone does not steal.
Black Owned Business in Savannah.
Always a pleasant atmosphere. Welcoming and attentive employees.
Its okay prices are reasonable and the older lady in there is great the other ladies can use better customer service
They always run good specials on their place front wigs and the last that does the lashes is awesome amd has a friendly personality.
Love to get Lashes done there. Nice Customer Service.
Royal beauty was very helpful and has great customer service
The staff was so helpful when asked questions. The atmosphere was so great.
Large Selection! Lots of Accessories! Excellent Prices! Also have Quality School Uniforms at Great Prices!
They is good they have all the stuff that you need for your hair
The owner helped me look for my hair and special relaxer that I need for my hair!
DO NOT TRUST THEM!They are price goudgersI thought that it was a nice place and I have bought 3 wigs there recently because their prices seemed fair. I don’t know if they are black-owned or not but I thought it would be nice to patronize them. I bought an unprocessed Brazilian virgin remy wig there yesterday, it was HH Brazil Pretty Wig-Diana “S”. The lady there told me several times how it was such a great deal, $100 wig for 50% off. It seemed like a good deal and I paid $53.49 for it.I googled care for the wig when I got home, and to my surprise saw it on two sites for $24.99. I felt very ripped off. When I called them to ask if I could get a refund, their response was they don’t set prices, the chain managers do. I could get a store credit, I told her that there was nothing there that I wanted and that I did not trust them anymore. That is price gouging and I will not shop there and tell all the people that I sent there to never shop there again. They sold me the wig for twice the amount it retails for elsewhere. The other response, I don’t trust stuff online. I told her that in both stores, it was the same exact wig and manufacturer.
Great customer service! Reasonable prices.
Large selection
They a good variety of hair products, services was fair.
Fully stocked with everything you will need for your hair.
Very nice products. The staff is wonderful!
Good store. Has a good variety.
I liked the price I got on the hair I purchased and the quality and the input on different brands of hair
I love it.. has everything you need 😊
They follow you all over the store even when you tell them that you dont need help. They are not friendly whatsoever and the owner can be VERY RUDE at times. DO NOT GO THERE!!
I went there today lets just say I felt like a criminal when I was just a paying customer. The employees eye balled me from the time I walked in til the moment i paid and left its crazy.Im sure they may have had their share of theft but it made me upset and i felt profiled in the worst way. I will never shop here agai !!!
Great prices for hair and beauty products 💅💄💇
Had everything I needed and more, good customer service and community relationships. Go here if you can.
They have improved. Excellent service
This place is the worst establishment Ive ever worked for in my professional career as an MUA. A true SWEAT SHOP. Firstly, employees are mistreated and are paid under the table. On my first day I was told to not speak to the other employees and Im not allowed to have my purse or cell phone while inside the shop. Secondly, the lash techs and makeup artists there use VERY unsanitary methods. I was yelled at for using different razors on each of my clients by the male manager Yusef. He said that they cannot afford for me to use different razors on every client, which is absolutely disgusting and not to mention DANGEROUS. I have since reported them to both the Department of Labor and Board of Health, I would advise consumers to not let anyone touch their face at that shop.
Lillie best lashes tech around
I like the prices theyre more than reasonable but the staff have the worst attitude most days😕
Very helpful staff!! Especially Grandma!!
This is the worst hair store in Savannah. Their bundles are really horrible and they are very rude there. I wouldn’t recommend this place at all
Went there follow me every were I go and cant let me just look around! But the hair is OK the bathroom is filthy!
Do not shop here. The manager is disrespectful to the black community. You will be followed in the store and they have no respect for their customers. Take your business elsewhere please!!!
Very nice and helpful people work there
Best selection in Savannah 👌💙
When a business has a posted open time, they should be open at that time.
I ordered some bundles from there and it was trash!
Great hair choices
As always... Great!!!
Good selection and prices
Very helpful
Very helpful and polite
Yes they do indeed follow you around in the store. Reading the other reviews more reason for me not to shop there.
Nice salon
Friendly staff
Too over priced
I wasnt impressed
Took to long to get help
Horrible service! Everyone has attitudes and poor customer service. The hair I payed for is not the hair I received!
Hair store