This store is amazing! the staff here is so helpful and friendly! will definitely be back !

Not helpful at all. Wanted to get service but they basically talked me out of it.

Went into this store to resolve a WiFi router issue that we had purchased from them a month ago. We had previously spent an hour on the phone with customer service. So we decided to go into the store and they said all of our data had been used for the month. Not very likely as we use an average of 25 gigs out of 100 per month. Also to prove my point I got onto the Cricket app and showed them my data usage. The app said I had used 25 gigs this month. Well below the 100 we paid for. The app also stated that I had 0 gigs left at the top??? but only used 25. I asked the associate at the counter to show me my usage. She said they have no way of seeing that. She said all they can see is the total amount used. I showed her my Cricket app and my gfs Cricket app and both say that there is 75 gigs left, but she said that is not admissable to prove the usage. So as far as I can tell it appears that if their software/network malfunctions there is no legal way to prove or resolve the issue with them without just paying them for more data that they cant track. I am very disappointed with the customer service I received from this location and the attitudes of the employees working. This was not an issue of money as we were overpaying so that we would not experience service interruption. I will be taking my device and payments somewhere else from now on. Ive been a Cricket customer since 2007 with 3 lines and am completely disappointed that they cant track data usage in any way shape or form according to the customer service representatives. I would think this would be great for a lawyer to get involved with. Not sure, but I cant imagine not keeping records/data of usage would be legal. Any lawyers out there wanna take a stab?Anywho. I will be gladly taking my service elsewhere. Good luck and good riddance!

Kudos goes to Christy D. From the sand springs oklahoma cricket store. She did such a awesome job getting my phone working Christy was awesome took the right steps that needed to be took to get it fixed and up and running.. Thanks Christy D. ⭐⭐⭐⭐⭐

Busy but Christy was fantastic and took great care of me. This gal needs a raise!

Great customer service, extremely affordable and very knowledgeable! Great job!

They closed about 4 pm on the 24th . Leaving a hand written note on the doors saying store temporarily closed. Its now 4 pm the 27th . Sign still hanging on the door . Not very professional to say the least .q

Zachary the manager is one of the most knowledgable and patient retail workers i’ve ever had the pleasure of purchasing a phone from

The guy working was clearly running late and was aggravated by the customers presence. Not a good visit today.

Great service! Phone selection is great and great prices!

Having health issues they tried to make me wear a mask... I was trying to get a phone on for my kid.. had to go in store but they wont serve you if you have no mask even if you are unable... Sent son in to handle what he needed and they literally took fourty minutes and you could see thru the window aft the employees that kept pulling his mask down to talk... Worse customer service...

Devon was very helpful, fast and courteous and got job done. Very pleased with service

The staff was very friendly & helpful.

They are amazing when I went with my mom to get a phone case

Refused to help some one that has a health reasons why they cant wear a mask even after calling cricket corpate and them telling they couldnt refuse service they did

Love cricket go there all the time to pay my phone bill

Horrible I took my friend there to get a phone and the guy put her phone on my account. And then said he could nottake it off. When I called 611to fix it, they were going to charge me to fix their mistake. I broke my phone last week, and bought a new phone and even though I have an active cricket account, they charged me 25 bucks to activate this phone. So if its a new activation, I asked for a new phone number and they were going to charge me 15 bucks for that. Cricket sucks. So does my phone. Im changing to boost or any other service except att who now owns cricket. Dont get a cricket phone. Their customer service is awful. Even though I brought them a new customer, they dont appreciate it.

Very helpful and informative. Love the cricket service as well.

Good people thay help me out

I buy every phone I get here. I love the people and I love the service.

My husband has the cricket cell account and his & my device. This is the worst place ever to use or attempt to address an issue!

The lady in here is fantastic at her job, she is very knowledgeable, helpful and kind.

Staff was helpful

Thanks to Danny at the store, I received the best customer service that Ive ever gotten anywhere over the last 60 years Ive been on this planet. Simply cannot say enough good about my recent experience there.

Love the people who work here..

No phones

They always know how to help and os very friendly.

I think its the best value in wireless

The most rude and hateful employees ever

I got s new phone. Very helpful and friendly

Well today sucked! Didnt get to pay my bill there were 10 people deep and 1 employee that was helping people that were buying phones...need more help on Sundays !!! Very disappointed

When u walk inside this huge place... Its nice to know the restrooms r on the right as u first walk threw the doors... U have to open another glass door but poof there they r ... And a grocerie store

Not enough data on my phone like when I want to watch Netflix and listen to you Tube

Its a very bare store that is way bigger than it needs to be. Staff was nice and polite and was quick.

Cool place to get a phone at a great price

Good phone prices good phone coverages

Nice & friendly no waiting lines

I think Cricket has went downhill. Costs keep rising.

Messed up my phone and would not replace it

I only go inside to pay my bill.

Fast service and knowledgeable employees

This is the reason fraud was found by relocated devices by husband!

I went there to check prices.

Great plans

Very friendly, fast and courteous

Its really good

I miss Cricket. Boost isnt for me.

Good quick service

Awesome customer service!!!

Smart ass, es for store help

Great place

Very good

They really, really suck.

Great

Convenient