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UScellular Authorized Agent - Premier Locations
430 W Wekiwa Rd Ste. F, Sand Springs, OK 74063, United States
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UScellular Authorized Agent - Premier Locations
Comments
Jo
Review №1

They stayed on hold with me for an hour trying to get my old phone number, perfect customer service

Ko
Review №2

Devin went above and beyond any notion I had as it relates to customer service! He was very patient and extremely helpful. Thank you for making my experience at your store a positive one!

Ga
Review №3

I need to have a phone I need to be easy to reach.

Na
Review №4

The staff was exceptionally friendly and knowledgeable. I didn’t realize how much I was overpaying for my current phone provider. 10/10 would recommend Courtney and Jayce to anyone looking for a phone or plan.

St
Review №5

Super genuine crew working in that store. Courtney was able to get me in a new phone and answer all my questions.

Ba
Review №6

GREAT CUSTOMER SERVICE!! Love all of the staff so much, great help.

Ho
Review №7

I thought I was never going to get my pictures back and I was hopeless! Jayce over at us cellular helped me so much I will always come back to him!

Je
Review №8

Allow my daughter to upgrade her phone with any code or checking ID.

Ry
Review №9

Very helpful and very knowledgeable!!♥️

Je
Review №10

Great Staff! Very Helpful.

Br
Review №11

This location has some of the most knowledgeable people. They have a sincere willingness to help! Excellent customer service!! I have never been let down!

Lo
Review №12

Jayce was very helpful and did all he could to help me.

Ga
Review №13

I like their policy for free incoming text and calls, especially with use of Google Voice to eliminate cost of outgoing via smart phone. Cost is too much for the smart phone and the point system to save on cost is not much at all. It is still the best of the local services but need to find a cheaper smart phone service locally. Definitely better than ATT.

ia
Review №14

Staff knowledgeable and friendly. Spent over 2 hours in there getting a new phone. Didnt mind the wait, just went and got some crazy bread to munch on while they worked out the programming issues. Husband kept everyone entertained with jokes and employees gave us a discount for being so patient. If I dont pay my bill over the phone, this is the only location I go to.

La
Review №15

I am very disappointed. They were very unhelpful. And then they ported my AT&T number over to US Cellular and then decided to tell me that my AT&T phone wouldnt work on their network. Once I asked them to fix the problem and reverse what they had done they were told me there was nothing they could do and that I would need to contact customer service. They wouldnt even call and see if they could help me. I left very unhappy and have now been on the phone with customer service trying to fix their mistakes. There were at least 5 people in there including the manager and they all seemed to be to interested in their personal phones to help us. VERY DISAPPOINTED and it doesnt seem like I will be getting any help to get out of the mess they have caused me.

Ke
Review №16

Excellent service and very polite employees

Ja
Review №17

Very helpful and great customer service!

Co
Review №18

Excellent staff and customer service skills. Very happy with the people who work here!

La
Review №19

Joyce was great!

Al
Review №20

3 of the employees didnt know what the galaxy ear buds are.

Se
Review №21

Excellent customer service. Courtney is a true asset when you are getting acquainted with a new phone.

Th
Review №22

I love it they are a little more expensive than others but they make up for it in costumer service and support that more important to me than saving a few bucks!!!÷

Da
Review №23

Hands down the best coverage in the state but prices are high for data if thats what you really want. Excellent customer service also.

Co
Review №24

Excellent, courteous, and knowledgeable service; as well as offering sought after products.

Ri
Review №25

Terrible customer service. It is Friday evening during Christmas season, plus they are running a promotion and they only have 1person working. I have been in here an hour and she is still with the customer she was with when I came in. There are 2 others ahead of me. It seems everyone I come in here I leave frustrated.

Te
Review №26

Very good as always

Da
Review №27

Healpful

Wi
Review №28

Terrible plans, over priced, the most you will pay for data anywhere. Coverage is mediocre at best. Dont use this carrier.

Information
9 Photos
28 Comments
4.1 Rating
  • Address:430 W Wekiwa Rd Ste. F, Sand Springs, OK 74063, United States
  • Site:https://stores.uscellular.com/premier-locations?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 918-246-0500
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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