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Alignment Plus
1566 Grand Ave, San Marcos, CA 92078, United States
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Alignment Plus
Comments
Ke
Review №1

Great service and fair price. Good place to get your unusual or custom car aligned. These guys are not scared off by non stock vehicles.

Je
Review №2

Came in to get my Jeep Wrangler aligned a while ago and they were really rude to me. they assumed I didn’t know anything about my car even though I literally installed a lift kit on it? 🤨 thought I just had one bad experience so I didn’t think much of it but called back to try and make another appointment recently and not much has changed. why would I go here and pay way over what I should and also get sexist comments when I can go to 4wheel parts pay way less and get respect? Y’all need to grow up and realize some women know what caster is

An
Review №3

I have been coming to alignment plus for quite some time now and I am finally ready to give my review after some excellent customer service. Ray and his crew are very thorough and stand behind their work. Ray always wants to make sure that you are satisfied and happy with the work. I appreciate businesses like this, you guys rock

Ch
Review №4

Called for info, guy picks up with an attitude and no answer for a simple question

Br
Review №5

Pros: Got the service I paid forAlignment was done right (as far as Im aware)Ray spoke politelyCons:They charged me 332.80 for a 4 wheel alignment (I thought this was steep but I didnt want to argue or induce any retaliation)I have since scoured the internet to find that even a high end alignment shouldnt cost a dime over 200.I trusted that they were going to do a good job (which they did, as far as I know). However, I didnt know I was overpaying by such an absurd amount.I asked them to do something simple that took all of 2 seconds to do and they charged me over 40 dollars for it without telling me they were gonna charge for it. I would have done it myself had I known they were gonna sneak an over 40 dollar charge. This is still unbelievable to me and I wish I had looked at the paperwork and called them out on this before paying.When asked if I was aligning for street or track, I said I want a balance between the two. They simply zeroed everything out. Zero effort was put into coming up with alignment specs I should run (nor did they ask what specs I wanted). I was hoping for a little negative camber so I can corner better. I wish they did more here especially for three hundred and thirty two dollars.They made zero mention of ride height which is a crucial factor to properly aligning a car. As far as Im aware they didnt touch the ride height because I had every suspension related component off the car not more than 2 days prior and it looks as bad as it did before I took it in. For 332 bucks they should have taken the shocks off the car and made certain the ride height was set properly.Understandably, a lot of the problem here is my fault. I should have asked for the price breakdown and shouldnt have handed over the money before looking at it first. (I hate to do this because I feel like its rude to doubt people like that). Im barely reviewing the receipt 2 days after the fact (not that complaining sooner would have changed anything) I trusted these guys to do their job and not rip me off. Moral of the story, dont trust anyone, double check everything, and dont ask for anything extra because youll pay for it.I am very happy about finally getting my car aligned, which they did accomplish (with the exception of ride height ☹️) but now I cant help but feel like Ive been ripped off. I hate working on cars. Ive taken nearly every nut and bolt off my car and put them back on myself to avoid being ripped off by mechanics. Yet here I am paying well over 100 dollars more than I should pay to get an OK alignment.

Pe
Review №6

I couldnt get a straight answer about anything. Just got the run around.

Ma
Review №7

They did a great job doing a four-wheel alignment on my 4x4 full size truck. Now it drives the way its supposed to. Thank you Alignment Plus!

Ji
Review №8

They know their stuff! I have a lifted Jeep on 37 tires and they took care of me!! Great customer service! Ray is the best!

om
Review №9

Taken a few cars to Ray, he and crew have served my vehicles well at a good price.

Sc
Review №10

Professional fast reliable.Car repair with a smile

Sh
Review №11

Ray is Amazing and friendly, always doing everything he can when he can.No appointment I just came in was able to get my vehicle checked, same day.Got a good deal on the inspection while they were able to tinker with it just a lil bit to make it safe till I can afford to bring it in again.Life saver... Thank & Love to Ray

Ri
Review №12

The service is amazing! I called at 12:45pm to get my car aligned after I had a good number of suspension components replaced on my E46. Ray wasnt sure if theyd have enough time to get the car done before closing. I have another car and said its fine if it sits there. I dropped the car off not expecting the car to get done honestly, which was fine. I got back in the house at 5pm checked my phone saw that I missed a call. Called back it was Ray saying the car was done, I said Im on my way. They stayed open for about 10min so that I could come get the car. I know most places dont even answer the phone after the clock hits closing time let alone stay open and wait for me pick up the car. Cant say enough about that kind of service! Thanks guys!

Ro
Review №13

Excellent work! Thank you Ray

Ev
Review №14

These guys are awesome. I had an alignment done at another shop and after a little while it got worse and worse and I went back and they did not want to fix it without me paying more. I told him to screw off and went to alignment plus & brakes the guy there was very helpful and he told me what the real problem was and showed me exactly the issues and why I couldnt get it aligned without fixing the problem first. They didnt just take my money like the other place and try to align it and give it back. I was very thankful for their honesty and helpfulness and once I get the problems fixed I will definitely take it there. they just made a lifetime customer

Na
Review №15

Worst mechanic shop ever!!! Took my car there today to repair what they already fixed a month ago that broke again, only to be told that they could not be held responsible because I supplied the part which I had warranty for, so not a problem. But they would not fix it at even a discounted rate, instead the manager RAY was incredibly rude and short with me even about the simplest questions that anyone in my shoes would understandably ask considering this is my second time here in less than two months and how much they charged me the first time. I do not recommend going to this over priced and rudely managed establishment. Scott the mechanic is very nice and helpful but its hard to get anything done when youve got a jackass like Ray behind the counter.

St
Review №16

Theyre not the cheapest, but do great work and are very knowledge especially with classic cars. My family has been bringing several cars here for years and theyve been great to us.

Ky
Review №17

Great reliable service. They explain it all and do it right. I will be bringing all my vehicles here now. To boot they do non-standard sized / lifted vehicles and motohomes.

Fa
Review №18

Absolutely amazing service!!

Jo
Review №19

Thoroughly inspected my motorhome and performed only the necessary repairs.

Ja
Review №20

Good place

Da
Review №21

The entire operation is professional from the personnel to their tools and equipment.All 4 of my family’s vehicles (Toyota Sequoia, Mazda 6, ‘65 Nova Wagon, ‘65 Ford Fairlane) are serviced here when steering, suspension, brakes, alignment and pro-modification are required.They will also fabricate parts and provide the right suspension geometry that suits you and your vehicle’s purpose.If you love your vehicle, and want a job done correctly the first time, take it to Ray and Steve.

Ca
Review №22

Warranted an alignment they did 18 months ago. Unexpected and a wonderful surprise!

Ni
Review №23

Great reliable service and honestly

Do
Review №24

Ray does a spectacular job and works with you to ensure the best possible service. Highly recommended.

Sa
Review №25

Always A+ service. Ray and his team are always on top of it when it comes to doing anything with suspension and alignment. Thanks for your help.

Cr
Review №26

Treated me pretty well knew a lot about alignment and suspension they do cost a little more but thats all they do is suspension and alignment so they are exceptionally good at it. Worth a few extra bucks to save it in the long run!

No
Review №27

The guys there are very knowledgeable about alignment and brakes! Very reasonable too.

Lu
Review №28

Ive been coming here for the last few years, Ray has always taken care of my vehicles and i will continue to bring my cars to him.

Br
Review №29

Up front and honest. Excellent job

Je
Review №30

Ray really knows his trade; works magic!

He
Review №31

Had a great experience working with Ray. George in the shop really knows what hes doing. Couldnt of asked for better service.

Ma
Review №32

Good service

St
Review №33

Perfect for RV and trucks as well as regular cars

Be
Review №34

Very professional. I recommend this place!!!

Mi
Review №35

Great job on my RV

To
Review №36

Above & beyond......if need want it right, here is where you go

Le
Review №37

Very good

Information
8 Photos
37 Comments
4.7 Rating
  • Address:1566 Grand Ave, San Marcos, CA 92078, United States
  • Site:http://alignment-plus.com/
  • Phone:+1 760-471-2233
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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