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Kay
23014 U.S. Highway 281 North, #104, San Antonio, TX 78259, United States
Appearance
Kay

Comments
Ca
Review №1

We were offered excellent service, and found exactly what we were looking for! We never felt pressured, and the manager was honest with us about the pros and cons of different warranty options, which shows a level of integrity that we definitely respect. I also had a family heirloom engagement ring repaired through them, and they informed me that my ring was of much higher quality than I was aware of! They even took the time to show me the quality of my diamond versus others so I could understand what they were explaining to me. They also had a great sales deal going on! Overall great experience, we will definitely return in the future. Thanks yall!

cs
Review №2

I absolutely LOVE this store and refuse to go anywhere else for our jewelry needs. Rick, the new store manager, is so kind and truly listens to your needs and helps you find it and then helps you get the best price possible! This place is a gem!!!!! So grateful to Rick and his team. They feel like friends of the family!!! Go! NOW! You wont regret it!!

Br
Review №3

This store is officially under new management. The first image is not reflective of the store front or location, look at the second. Rick is the new store manager and he is amazing.We had my engagement ring custom made. It was a very complicated process and Rick was amazing throughout the whole thing. He honored discounts that the previous manager promised after she disappeared abruptly to move to El Paso. He is incredibly responsive via email. I was really let down by all the local places up north and Im happy we found Kay here.I emailed him to let him know we were planning a custom design for our wedding bands and would make the move in some months. Any time a sale came around where we could save money, he thought of us... and we ended up saving $400!If you are looking for a jewelry store that will take care of you... come here and ask for Rick. Seriously.

Te
Review №4

Ask for Rick. He is the new store manager and will absolutely take care of anything you need. Very good guy. Always honest and looking out for his customers.

Ka
Review №5

Wonderful experience! They were so helpful and personable! Highly recommend!

La
Review №6

Calm, relaxing, stress free experience. Great staff.

We
Review №7

I went into the store today no one else was in there - I was looking at mens gold chains - they had 4 - I favored 2 - I told them I would be back in 10 mins with my friend for her opinion as to which one was best for my husbands 55th bday. The same sales women lays them out my friends picks the one I was leaning towards I pick it up and they penned in a higher price - I say whats this? a manager across the store yells out is was priced wrong! Really? a gold chain I was just looking at???? of all the jewelry there and this one was marked wrong & hand written over a much higher price... I left and they lost 2 future customers.....dirty dealing store.

Ta
Review №8

Walked around the store a couple of times and was not greeted by any of the sales people. One person glanced up at me as I walked past them sitting behind the counter but that was the extent of my interaction with staff.

Mi
Review №9

Great experience here every time

Information
7 Photos
9 Comments
4.3 Rating
  • Address:23014 U.S. Highway 281 North, #104, San Antonio, TX 78259, United States
  • Site:https://stores.kay.com/tx/san-antonio/23014-u-s--highway-281-north.html?cid=YEXT
  • Phone:+1 210-497-2502
Categories
  • Diamond dealer
  • Jewelry store
  • Gift shop
  • Goldsmith
  • Jeweler
  • Jewelry repair service
  • Silversmith
  • Watch repair service
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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