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Diamonds Direct San Antonio
15900 La Cantera Pkwy Building 18, San Antonio, TX 78256, United States
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Diamonds Direct San Antonio
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Ng
Review β„–1

Excellent service. From the moment we walked in, I felt comfortable. Dominica Herrera is a great sales person. he was extremely helpful in finding the perfect 10 years wedding anniversary ring. Damonica is the best, thank you so much for your help.. I love my ring 😊

Ri
Review β„–2

Sid is a wonderful person who help my fiancee and I pick out rings for our wedding. He is very welcoming and knowledgeable man. We enjoyed our time with him and most likely would ask him to assist us again. He is willing to sit with us to share his say, but most importantly he values our opinions.

Ve
Review β„–3

I came into the store after an accident with my engagement ring, hoping to get it fixed. Sid was extremely helpful and went above and beyond just fixing the problem at hand. He took time to explain everything to me and make sure I felt comfortable with what we were going to do next to my ring. Great experience, thank you!!

Ar
Review β„–4

Deedee, the store manager, is the nicest! She helped me with my dream ring. She was very welcoming and she is willing to help in all ways she could! I’m definitely recommending them ❀️

Se
Review β„–5

Walked into diamond direct not knowing what to expect but was greeted by Sid, who from start to finish was nothing but the best! Made us feel so comfortable and confident in our choice…I had done plenty research & he was awesome & reassured me in every aspectI left with the ring of my dreams! Thank you again Sid!

Gr
Review β„–6

Thank you to SID who truly took the time to explain to me the difference between the diamond I was about to buy from a competitor down the Highway and his diamonds he showed me the TRUE difference between the QUALITY of what he had to offer vs the other guy he explained the color and factors that truly make a Diamond beautiful because of Sid I’ve never been more excited! I can’t wait to give my girlfriend the engagement ring me and Sid put together if you need a Diamond guy Sid is the best hands down

Vi
Review β„–7

Great service from the first second that I stepped in the store in San Antonio, TX. Sid took great care of us. Hes very knowledgeable. Engagement ring buying experience was amazing. Product is beautiful with high quality! My fiancee simply loved the ring! Highly Recommended, Diamonds Direct and Sid as a sales person. Thanks

As
Review β„–8

Seth was absolutely fantastic! We went on a weekend not realizing they were having an Event and not expecting them to be slammed but we only waited a short while to be helped and I still got to oogle all the beautiful things and try on while we waited! Between the diamonds the lattes and the Shiner my husband and I were both happy. Seth was efficient and helpful, he let me go back and compare this to that sooo many times without complaint. He listened to what I wanted including the budget I was hoping to adhere to and all in all we found exactly what I wanted safely within budget. I’ll never send anyone anywhere else, and I hope to shop with Seth again!!

Ro
Review β„–9

If you need an engagement ring, Jim is your guy. From the moment I stepped in, Jim was very professional and calm. We briefly talked and then he helped direct me towards the vast collection of engagement rings. He was a great listener and was also patient during the selection process. Jim really wanted to help me get the best ring for my budget and I really appreciated his genuine intentions. I highly recommend setting up a meeting with Jim at Diamond’s Direct.

Ca
Review β„–10

Laura Powers was so helpful throughout the ring buying process! Constantly texting me updates as the ring was being prepared and shipped, and was great with presenting incredible diamond options within the parameters of what i wanted while staying within my budget. I couldn’t be happier and I’m so grateful that she helped me get my fiancΓ© the ring of her dreams.

My
Review β„–11

I was very pleased with Diamonds Direct after going to Houston to look for an engagement ring at Cartier the customer service there I wasn’t pleased so we left and heard about Diamonds Direct and Thank you very much God for putting us to Sid . I’m in the customer service business so I totally understand all about it . Sid was so amazing with his personality made us feel so comfortable. He was so patient with helping us get the perfect ring and I walked out with my forever ring ! Thank you so much Sid. I would suggest you ask for Sid when you come in .

Ju
Review β„–12

Very helpful and very knowledgeable on the subject. Didn’t push one specific type of ring and was very considerate of what I was looking for. Thank you

Ce
Review β„–13

We came into the store last August to look for diamond earrings and Sid, the most kind and wonderful person, assisted us. We ended up also looking at stones for what would be our future engagement ring, and had the BEST experience. We were in search of an elongated radiant cut, and Sid went above and beyond to research stones with the right ratios, contact stores outside the state, and brought in 5 different options so we could view them in person β€” he listened to exactly what we wanted and what was in our price range, and absolutely delivered the best!! We selected a stone and he guided my now fiancΓ© through the process, over communicating each step, all making the moment I said yes so wonderful for us. We got something I loved in a price range we loved too, and gained a wonderful friend in Sid! I came back recently as I needed my ring resized and to fix a loose prong, and Sid was so happy to help. He took time to carefully check what the best size was, set expectations and clearly communicated the timeline of the repair. He also helped me find a band just because for myself! Sid has been so instrumental at such a special point in our lives, and made it all so easy. We feel like we truly received amazing value and EXTRAORDINARY customer service with Sid. There’s no doubt in our minds where and who we will be getting our wedding bands from. We will only use Sid and Diamonds Direct for every jewelry need going forward. Thank you, Sid!

Ma
Review β„–14

Dominica Herrera is the only reason we went in. She is a beautiful asset, to this wonderful company! We send her business from all over! Thank you Dominica for going above & beyond to make us comfortable & welcome!

sh
Review β„–15

A pleasant experience with Sid and he always help us navigate for the options and pricing affordable to us.

Co
Review β„–16

Even though I didn’t purchase, wanted to give a shout-out to Hilda! She was knowledgeable on diamonds, patient, and all around great to work with! Also, the local PD providing security retrieved a bottled water for me. Friendly folks, couldn’t have been a better visit!

Ma
Review β„–17

Art is the best! Help me through the process of purchasing! Go see my man Art!

Ni
Review β„–18

I had an amazing experience. It was my first time ever shopping at any type of jewelry store and I’m not sure I’ll ever go to another. Art made the entire experience enjoyable. His knowledge and expertise are second to none. If you stop by diamonds direct do yourself and whomever you’re buying jewelry for and ask for Art!

Ed
Review β„–19

Dominica Herrera was the go to. I thank her for being patient & putting up with my undecisive self spending 6 hours choosing engagement rings. Not only did she guide me in the right direction, but she also educated me on the diamonds something I never knew even existed. Through out the whole process she took care of all my worries. So when the day came to propose to my now wife I knew I had made the right choice #Verragio

JA
Review β„–20

I just LOVE my Rose gold and diamond Eternity Ring, Theresa!!! Commemorating my husband,Jims and my 53rd wedding anniversary!! Thank you for all your kind and expert assistance in my making the PERFECT selection! Take care and be safe!Sincerely, Carolyn Lyon😘

CC
Review β„–21

Excellent service, knowledgeable personnel and not at all pretentious. Seth and Laura were awesome to deal with and made us feel welcomed. They have a beautiful inventory selection.

Na
Review β„–22

We have been a client of Dominica Herrera for five years now. She has always taken care of us and has always made sure we were happy with our purchase. She also helps us get the best financing options to meet our needs.She is informative, helpful and professional. If she says she is going to do something, she does. I definitely recommend her to anyone looking for the perfect ring, necklace, bracelet, etc.

Je
Review β„–23

Diamond Direct is where I got my engagement ring and my wedding bands and it’s by far the best decision I’ve ever made in spending my biggest amount of money. But it was worth it, I liked my wedding band but when Dominica Herrera took over my item and took care of me because the person that was taken care of me had left the business. I was thankful because she took her time on me and explained everything to me and gave me different colors for the ring which I had no ideas I could pick a different metal, I was happy and chose Gold and now I just love my wedding band and all thanks to Dominica Herrera! God put her in my path to take over and get me the ring I wanted !

Am
Review β„–24

Sid - Fantastic experience, Thanks for helping me make the RIGHT choice !! .. πŸ‘πŸ‘

Da
Review β„–25

From the moment we walked in, I felt comfortable. I know that buying a diamond ring would be stressful and overwhelming, but this place makes it easy. Our salesman, Sid, explained the process and took time to understand what we wanted. I felt that he was honest and upfront. I never felt pressured or rushed. This was a pleasant buying experience because of him. The rings are absolutely top quality. I would definitely recommend this store and specifically Sid to take care of you.

Kr
Review β„–26

We had an awesome experience through the whole process, from choosing the diamond to custom setting and band. Laura was amazing, very knowledgeable and constantly in contact through the whole process. I definitely recommend Diamonds Direct and Laura.

Ja
Review β„–27

My parents were getting something. I had my grandson with us and we were enjoying ourselves in the kids play area. Clean and staff was extremely friendly. Thank you for helping my parents find exactly what they wanted and me with me entertaining my grandson.

Ed
Review β„–28

Theresa, Deedee, and Yaniv provided a wonderful experience during our numerous visits. They make you feel at home and provide honest answers to your questions. Highly recommend anyone looking for their next jewelry purchase to visit Diamonds Direct!

Pa
Review β„–29

The best place in the town for shopping jewelry. Their general manager Mr. Azulay is the best!Two years ago My wife and I ordered her engagement ring and wedding band from this store as well as my own wedding band. On that time we did a comprehensive research on multiple places in the town comparing their quality of work and prices, and Diamonds Direct was the sole winner ever. The qualities of rings and the stone are astonishing.I would say the best quality of this store is their customer service. I have never seen any jewelry store with this level of quality in customer service and caring about their customer needs. They are brilliant!This year for our second anniversary, I planned to buy a second wedding band for my wife as a surprise to make her set more brilliant, and when we went to the store, out of our luck, the general manager - Mr. Azulay - helped us, and that was the best experience Ive ever had for shopping at jewelry stores. After receiving the second wedding band, I asked Mr. Azulay to see whether we can solder the wedding bands together as a guard, and surprisingly this store did it with the best quality for us. I could not even imagine how this store cares about their customers, and I was shocked. This store and their general manager Mr. Azulay are all awesome. I even shared my next plan with him about upgrading the store on my wifes engagement ring, and he showed us exactly which steps it would be. Not only they helped us get the second wedding band and solder them together, but also they polished my own wedding band and resized it. Even they helped us for resizing a bracelet for my wife which was not purchased from their store.I cant wait for the next time we go there and shop from their store. I wish I could give them 10 stars.

Ro
Review β„–30

This was an amazing experience. Yaniv was very helpful in completing the process from online. On the day of pickup Rick was great in explaining the wonderful benefits of purchasing from Diamonds Direct. One thing that might be more convenient to the client would be a folder with pockets to place all the documents and GIA report rather than an envelope that doesnt. Having everything in one place seems to be a better alternative to having things that are separate.

Ju
Review β„–31

I had a great experience with Hilda Mendoza. She was very informative and helped me design a beautiful engagement ring for my fiancΓ©. My fiancΓ© loves the ring. Thanks for the amazing service!

Mi
Review β„–32

I worked with Hilda to piece together an engagement ring for my wife. She took the time to explain all facets of the diamond. I came away with a beautiful emerald cut on top of a pave setting. Fantastic job .... Hilda..

La
Review β„–33

Great manager. The ring we ordered was flawless and fit perfectly. They are very knowledgeable.

Be
Review β„–34

Diamonds direct was perfect in every way! Laura specifically was outstanding. She went above and beyond to help me with my upgrade on my diamond ring. She was patient in helping me narrow down the perfect size and color of round diamond that i wanted that was in my price range. If you are in the market for a ring check out diamonds direct and specifically ask for Laura, you will love her customer service and the quality of rings and diamonds that diamonds direct holds.

eu
Review β„–35

Thank you Sid for the best experience finding the perfect diamond!

Ro
Review β„–36

Debra Deedee took such great care of us! She was extremely personable and professional! Our experience here was very pleasant. I will definitely recommend anyone looking for a quality jeweler to come out to this location!

De
Review β„–37

I had lost my wedding rings and I needed them replaced so my sister and brother in law referred me to Dominica at Diamonds Direct. I walked in completely overwhelmed. They had so many beautiful rings and I didn’t know where to start. Dominica put me at ease right from the start. If she had not been there I would have walked out. She never made feel rushed and she took the time to explain everything to me. I told her I wanted something unique. I didn’t want the same thing everyone had so she helped me pick out a beautiful Verragio diamond ring and wedding band with rose gold trim. I love my rings!! Thank you Dominica for a wonderful experience ! I’m sure I will be seeing you again soon!!

Ra
Review β„–38

I had the best experience here. I highly recommend Rick, he is very knowledgeable and will help you understand everything you need to know and guide you throughout the whole process.

Br
Review β„–39

Sid worked with us to find the earrings she loved and worked with us on pricing

J
Review β„–40

DD an Teresa did a amazing job DIDNT have no problems they fixed the issue with no hesitation thank y’all very much

Kr
Review β„–41

Dominica has gone above anything I ever expected-she helped me pick out my gorgeous engagement ring, helped me design my fiancé’s ring, & has always gotten back to me immediately if she wasn’t available right then. I’m so happy with the superior level of customer service I’ve received here that I have recommended her to my friends & family….thank you so much for all the help you’ve given me while having the best attitude in customer service I have ever seen!!! I appreciate you & everything you do!!!!

He
Review β„–42

I’ve been a customer for 3 years I 100% only trust Art with new Jewlery but also with my grandmother & mother’s pieces. I’ve had 4 custom pieces that were gorgeous I wear everydayI keep coming back for mine & my daughters fine jewelry. LOVE Arts service

Sy
Review β„–43

My husband and I decided to upgrade my wedding set and since the style and center stone I wanted wasn’t available in store I ended up custom designing/ordering a new set. Art walked my husband and I through the whole process. He brought in a few stones to choose from, which included the perfect center stone! He then helped us pick out the right setting. His knowledge and customer service was amazing from start to finish. We picked up my rings today after weeks of eagerly waiting for them to come in and Diamonds Direct did not disappoint!!! I cannot believe I have such an incredible wedding set for such a reasonable price. Thank you again Art for all of your help!!! I highly recommend Diamonds Direct and be sure to ask for Art!

Ru
Review β„–44

Amazing experience through and through. Prices are amazing too. Please go see Theresa, she was amazing helping us pick out rings. Happily married 12.25.2020

Ch
Review β„–45

Fantastic personal service. Learned something’s but not too much. Zoned in really well. While respecting space. Our agent wasSid Surresh and Tad Garcia.

Je
Review β„–46

Art is a one of a kind! Made me feel comfortable and had next level service. I will be recommending everyone to visit him!

Mi
Review β„–47

I had never been to Diamonds Direct I received a referral from a work colleague but I was amazed as soon as I walked in the front door. I was greeted courteously as soon as I walked in and Art Drab is an amazing associate and teacher regarding diamonds. I had a budget, and I knew I wanted a ring. However, I had no clear idea of what I wanted to buy or even what factors influence price. Art took all my fear, uncertainty, and doubts by taking the tone to teach me the relevant issues and factors. Now I’m confident in my purchase and I’m also knowledgeable enough to know and understand why I’m confident in my purchase. As an entrepreneur time and resources are extremely valuable. Thanks to Art Drab I saved significantly on both my time and resources. This deal on a ring size that’s also very uncommon. This visit was perfect and efficient and Art even steam cleaned the ring truly bring out its beauty. I’m a very satisfied customer thank you Art!

Jo
Review β„–48

Shopping can be rather stressful, particularly when sales people ruin the experience for you. Fortunately that was not the case at Diamonds Direct. I setup an appointment online and Theresa contacted me minutes after. I met her at the store having a slight idea what I wanted and she went out of her way to find the perfect earrings for my wife. I managed to purchase an additional necklace and pendant mostly in part because of Theresa’s friendly approach and zero haggling to buy something I didn’t ask for. She provided me a very pleasant experience and incredible deal! Thank you again Theresa, you are awesome!

Ry
Review β„–49

Working with Laura was great! From being greeted with the offer of beer to the full on education of diamonds, it was a wonderful experience. Who knew spending $1000s would be so fun, lol!

S
Review β„–50

Ask for Seth Cornelison! Seth is very knowledgeable, patient, and easy to work with. He helped me sort through my thoughts to figure out what engagement ring and wedding band would best suit my wish list, and he made meaningful suggestions that really showed he was listening and helped me get to yes with my selection. He was also great at communication with me via email in between visits and with the designers we contacted when I had questions about ring modifications. I have shopped at other jewelry stores, large and small across three cities, and Seth has made the top of my list for great service and an inviting personality that will keep me and my soon-to-be husband coming back to Diamonds Direct in San Antonio. Thank you!!

Wi
Review β„–51

The store was great, staff is friendly and very knowledgeable. I came in not knowing very much about diamonds and left feeling much more confident. They were able to work with me on financing and payment. 10/10 would recommend.

Ga
Review β„–52

Theresa was amazing! She was willing to listen to all of my questions and provide guided and knowledgeable answers to what I needed. Not ONCE did she pressure me into a certain style or upgrade. Her patience made me feel welcome and made the experience pleasant.

Ja
Review β„–53

We are so happy to have chosen Diamonds Direct for our engagement. I was so nervous throughout every step of the proposal process but I was guided by Theresa and she made the decision process so simple. From our first meeting, to the planning and purchase, to the delivery and proposal was made so easy by her. She is so knowledgeable and is always happy to help assist with whatever I need. She knows how to answer any question and I just cannot wait to go back to see her for my next appointment! Would recommend Theresa for any first time or seasoned buyer to anyone who is needing service!

Qi
Review β„–54

Seth was amazing! Very knowledgeable and passionate about what he does. His expertise is impressive and he was able to find exactly what my fiancΓ©e described. Ask for Seth when you come here! He’ll take great care of you!

Jo
Review β„–55

Weve gotten our engagement ring, wedding bands, necklaces, pendants, and more fromDominica Herrera at DD! Her attention to detail, knowledge, experience and overall customer service is a cut above the rest. We only work with her and get the best help! Thank you for all your help over the years Dominica!

Th
Review β„–56

Great experience, staff was knowledgeable and accommodating without being pushy. Helpful in keeping in mind price points. Thank you!

Ch
Review β„–57

My wife and I were 1st time shoppers at Diamonds Direct at the La Cantera Shopping Center. We were greeted by Rick, who took the time to show us everything we wanted to see.Rick not only helped us pick out the perfect necklace and earrings. he took the time to get to know our story.Its very refreshing to know that real salesman still exist. I would highly suggest going to Diamonds Direct and make sure you ask for Rick

Ma
Review β„–58

Art Drab is an amazing professional who can in on his day off to ensure I was taken care of. This was my first time buying an engagement ring, I couldn’t asked for a better experience!!! True Professional!!!

Ha
Review β„–59

Love this place! As soon as we walked in we met Sid who immediately was warm and welcoming. He showed us everything we needed to know about the diamond buying process and helped us find exactly what we were looking for! I am so in love with what we found, thank you so much for your guidance and hospitality! We will definitely be back to work with Sid personally again!

Mi
Review β„–60

I have taken my wedding ring in twice now. Once was to get my wedding band and engagement ring soldered together and once to repair a loose prong. Both times Ive been very impressed with the level of professionalism from the staff. The pricing, service, and timeline of repairing my ring was very reasonable.

Tr
Review β„–61

We will shop Diamonds Direct for life now! Theresa was amazing. She made our purchase so smooth and even got the ring in sooner than we expected. I absolutely adore my ring. The selection at Diamonds Direct is incomparable to any other retailer in San Antonio.

Li
Review β„–62

I wanted to be able to wear my Great Uncle’s wedding ring (size 13) and Hilda was a huge help to me resizing it so I can now happily wear it!

Sy
Review β„–63

We bought my engagement ring from Diamonds Direct and it turned out Gorgeous! Teresa our sales representative was very helpful and very knowledgeable in their diamonds, settings and styles. She was a great help every step of the way in creating the perfect ring. She was available to answer any and all our questions the entire time. We look forward to working with her on the wedding bands. Wouldnt go anywhere else for our jewelry.

V
Review β„–64

Art is incredible we feel like family when we come in beautiful pieces & comfortable. I highly recommend

Ni
Review β„–65

Laura was amazing and extremely helpful when it came time to helping my fiancΓ© pick out my engagement ring. He raved about how she didn’t pressure him but helped him throughout the entire process from start to finish. She helped him pick a beautiful ring that I fell in love with. We would highly recommend going to Laura for any jewelry needs there. She took the time to show him a variety of rings and was patient and very educated on each diamond and setting he looked at. We will be buying from Diamonds Direct and Laura from here on out!

Al
Review β„–66

Absolutely love the customer service and environment of this place! Dominica H. is our go to and always greets and helps us with a smiling face☺️ We always are so happy with their business!

Bi
Review β„–67

Laura’s customer service was terrific. She found the perfect diamond for me.

Jo
Review β„–68

Diamonds Direct SA truly made my dreams come true for my husband and I. We came in with little knowledge, completely unprepared, and a unique timeline for our engagement and marriage. Hilda came to the rescue! She made sure we made informed decisions on the diamond and rings and really made the whole experience stress free for the both of us. Hilda really helped my husband and I find the rings we’ve always wanted and accommodated arrangements for our special situation. She was our jeweler fairy godmother and we appreciate everything she has done for us. We will definitely be coming back for any jewelry needs. Thank you Hilda!

Ma
Review β„–69

Big kudos for Rick Hillegass. Not all the salesperson like him. Hes not pushy, professional, and give us better options for our budget. Most salesman always push us to buy maybe more than our price range but Rick with patience helped us find the right fit for our budget with perfect sparkling diamond with awesome quality for our wedding ring. Definitely recommend coming to this place and look for Rick. Great job Sir! We appreciate the help and hospitality that you provide! Will definitely be back for our future diamond purchase!

Ha
Review β„–70

So let me share my experience with you. I was coming in to this store without having zero knowledge about diamonds. So this guy Sid greets me at the front of the store. A good gentlemen who educated me about diamonds first and gave me knowledge on how it actually works and what is it to buy a diamond. My experience was amazing cause I felt like I’m investing in something and I’m not wasting my money just buying a ring. I went to many places before this and simply people would show me the rings and the prices without any knowledge and I wouldn’t feel confident enough to buy it. My experience was amazing and I would recommend Sid over anyone for buying any kind of diamond jewelry.

Ju
Review β„–71

Hilda was very knowledgeable, kind and helpful. Kept us updated and communicated extremely well. Will go back just to work with her again. Thank you Hilda

Er
Review β„–72

My wife recently designed a new wedding set with Art and it was simply an amazing experience. They created a beautiful wedding set for her! Arts knowledge and customer service is top notch and I highly recommend if you need a jeweler go to Art!

Pr
Review β„–73

Theresa is awesome! She did a fantastic job helping my future fiancΓ© and I pick out a gorgeous ring!!! We appreciate all of the great help in selecting a prize possession!!!!

Pa
Review β„–74

Theresa was fantastic! I would highly recommend Diamonds Direct San Antonio to any of my friends.

Va
Review β„–75

Excellent experience purchasing our wedding rings here. Customer service was on point! The selection was amazing. Theresa was very knowledgeable and friendly. This will be our jewelry store for life. Thanks Diamonds Direct!!!

Ma
Review β„–76

Art is the best of the best when it came to helping me decide on a ring for me soon to be fiancΓ©, he was patient, friendly and had so much knowledge of what he was doing..even taught me a little something. All in all great experience with Dimonds DirectπŸ‘πŸ½

Mo
Review β„–77

I have had bad experiences with jewelers in the past and Diamonds Direct was a great experience. Laura Powers was extremely helpful and answered all of my questions. I will definitely be back for future purchases.

Ri
Review β„–78

I loved how they explained on how to choose the right size, shape and clarity of a diamond. I am so impressed with Art Drab and his excellent customer service! He is not that type of salesman that will push you in buying, but the way he informed us was so educating, because it is our first time to invest in a diamond ring. If you need an authentic diamond go toDiamonds direct and look for Art!

Mi
Review β„–79

Art Drab is the best man in the store. Took super good care of me and my fiancΓ©. He let us take all the time we needed and showed us any ring we asked for without being rushed. We ordered an engagement ring with arts help. Totally exceeded my expectations and I will look no further than Art for my next purchase !!!

la
Review β„–80

I am speechless with how well the customer service was. I live in a completely different city, nine hours away and I was able to get exactly what I wanted. Thank you so much Laura for everything!

Tr
Review β„–81

I recently purchased an Engagement Ring for my FiancΓ© through Hilda. I can easily say she gave the best service I have received since being in search of the perfect ring! My FiancΓ© said Yes! And I couldn’t be happier! Thank you Hilda and Thank you Diamonds Direct I will certainly be back!

Ka
Review β„–82

Sid was fantastic, I walked in not really knowing what I wanted and left with knowledge about the ring I choose. He walked me through the whole process step by step and is very knowledgeable. I highly recommend talking with him before choosing the perfect ring for you, he won’t steer you wrong and he won’t pressure you to just buy anything, you will leave knowing exactly what you picked out.

Ka
Review β„–83

12/11/20 was my first time to visit Diamonds Direct. My daughter encouraged me to meet Sid, and I am so GLAD I did. He helped me locate very carefully a set of diamond studs that I could afford as well as what would look best. He was very patient with me, no pressure, and helped to do multiple comparisons of size, color, and points. That part was the greatest help to me! Not only did he guide in a beautiful pair of studs, but did say he would help me to create a ring using diamonds I possess that are of great sentimental value. The ring is in its creation status, but I am thrilled to know that Sid, the jeweler team, and designers will design something beautiful! He helped to find as a center stone a beautiful, very clear diamond! I am so excited. Sid is very good to work with, knowledgeable in working with diamonds, stones, rings, various settings, and offering to find a style that would work. He was kind, very considerate, and willing to show both my daughter and I many options. Thank you Sid, for a really great experience. Looking forward to the creation of this ring. It will be great!

Er
Review β„–84

We had an amazing experience! Laura meet all of our needs! Forever Customers!!!

Na
Review β„–85

The best place and the service is very good and kind I love to go ther and buy jewelry.

da
Review β„–86

Theresa Medina - Gholson was extremely helpful and easy to work with. Highly recommend.

Fr
Review β„–87

Hilda & Jim provided us with outstanding customer service! The were very knowledgeable and answered all our questions.

Ke
Review β„–88

Dominica Herrera is a great sales person, I personally ask for her assistance every time I visit Diamonds Direct & I have bought several different pieces of jewelry from her & I will always ask for her in my future purchases. Kerri Bourquin

Da
Review β„–89

Worked with Dominica Herrera and she was extremely helpful in finding the perfect engagement ring.Great experience

ch
Review β„–90

I recently visited Diamonds Direct at La Cantera Parkway to look at wedding bands for my fiance and I was blown away by the quality of their jewelry, as well as the friendliness of their staff. Diamonds Direct far exceeds any value you will get going to a place like Kay Jewelers or Zales I would know. Even my fiance was wanting to return my ring and go to Diamonds Direct to get something better. LOL Which we plan on doing sometime in the near future. Art Drab helped me create and pick out the perfect ring that blew us away once we received it. Every ring is made to order which means you are getting exactly what you want and every diamond is exquisite, NO EXCEPTIONS! Thanks to Art I was bale to create and order and receive my fiances wedding band in little to no time just before the wedding because we ordered last minute. He made it happen and he made the process simple, fast, and enjoyable! For the best hassle-free, honest, upfront, and reliable service I highly recommend anyone looking to buy a ring or any type of jewelry to go to Diamonds Direct at La Cantera and talk to Art. YOU WONT BE DISAPPOINTED!

Na
Review β„–91

It’s our 13th year wedding anniversary and decided to go in to look around. Rick helped us out, he was very characteristic and knowledgeable. With his help we found the perfect ring. We HIGHLY recommend him!!

Co
Review β„–92

Shopped many places in SA but Diamonds Direct was the best. We met Theresa and the rest is history! Theresa was tremendous in educating us, taking our time to ensure our investment was worthwhile, providing options and explanations, staying within our constraints, not making a sales pitch, and just being a downright good individual. They have my future business! Go ask for Theresa!

La
Review β„–93

My experience with Diamonds Direct and, more specifically, Theresa Medina, has been nothing less than top notch. They exceeded my expectations and delivered a product of extremely high quality, with an absolutely unmatched level of service. There really arent enough good things I can say about these guys! Ive never been more comfortable in a transaction of this nature, and even in subsequent interactions, theyve continued to make things as easy as they can possibly be. If youre in the market for diamonds of any nature, it would be a terrible mistake to go anywhere else. Theresa and her team are simply the best!

Br
Review β„–94

Seth over at Diamonds Direct made picking out an engagement ring fun. We had some champagne, looked over their massive inventory, and learned a ton about the process. Ended up with a beautiful ring, under budget with no buyers remorse. Awesome experience.

Ma
Review β„–95

Laura Powers assisted me and my fiancΓ©e to find the perfect rings! Her professionalism and years of experience enabled us to have a happy memory of our selections!

Ol
Review β„–96

I cannot tell you how amazing our experience was! ASK FOR SID!! Sid made our experience a magical! He was able to bring my wants and my significant others price together with ease! He is so personable, knowledgeable, passionate and great to work with!!! Instead of feeling like we were being sold something we were investing in our life and relationship. He educated us, took his time and really made us feel special; like we were the most important people in the store...not mentioned he’s hilarious!! If you are looking at any kind of jewelry, don’t waist your time- GO SEE SID!

So
Review β„–97

Great experience!! Dee Dee was so wonderful to work with, she and Yaniv made my purchase possible and easy! Great atmosphere, friendly staff, enjoyable!

Am
Review β„–98

Hilda has been such a great help! Definitely recommend To purchase any jewelry with her!

Su
Review β„–99

Great selections and very helpful staff. I left completely satisfied!

Ka
Review β„–100

My fiancΓ©e and I went in today and we were absolutely blown away by Rick! He welcomed us and automatically made us feel comfortable. When trying on the wedding bands, my fiancΓ©e and I never felt pressured. Rick made sure to treat us and talk to us like we had known him for years. He went out of his way to make sure we got the best price possible and the best service! We will be recommending him to all of our friends and family!

Information
76 Photos
100 Comments
4.9 Rating
  • Address:15900 La Cantera Pkwy Building 18, San Antonio, TX 78256, United States
  • Site:https://diamondsdirect.com/
  • Phone:+1 210-247-9197
Categories
  • Diamond dealer
  • Jewelry store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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