I went to this Verizon store on 1341 S Foothill Blvd to buy a phone charger cord. It was right at closing the guy locked the door right in front of me. I asked him to sell me a cord, he said they were closed. Im staying at the hotel next door. Now I have to drive somewhere to get a charge cord Thanks for NOTHING. Also I have been a Verizon customer for over 25 years.
Madelynne was very helpful and informative helped me upgrade my phone and took care of everything. Always had good experiences at this location and have been coming for years
Went to the Foothill Verizon store today. Great experience. No waiting and Spencer was knowledgeable and very helpful.
Im writing this review to help other customers avoid any problems I have experienced with this store. There was a 2 hour wait for assistance at a Verizon store, so I decided to go to Go Wireless to see if they could help. If I knew how much time and stress that this store has put me through I would have gladly waited 2 hours or more for someone at the Verizon store. I would avoid this store and any Go Wireless store if possible.Nick at Go Wireless ordered a phone under my account without my authorization. I did not sign, pay or authorize him to do this. I tell him to cancel the order and he says it is done. I still see the order in my account and it was not cancelled. He did not tell me this until I contacted him and he did not mention if I cancel the order I would lose out on a promotion that was offered to me.I would rather lose the promotion than give this store any credit. Who knows what this store does to other customers behind their backs. This took me over a week to cancel an order that I did not authorize.Please avoid this store at all costs. They just care about getting a sale from you and dont share any information with you that you need to know.*********I did try to contact the consumer advocacy team and they never responded back.**********
The customer service we received today at this location was amazing! Nick took care of us in record time (and we’ve had LONG wait times at Verizon stores in the past) with a great attitude and a smile on his face!
Great service, very knowledgeable listened to the issue took care of it 100%.
This is my cell phone store closest to my house. Located on foothill dr so depending on time of day could b hard to get in an out, not a lot of parking I suggest parking g next door at the red Robin in the back. Its attached hed to a really nice hotel an next door to gas station and red Robin restaurant. The employees an manager here are super professional and always quick to help customers out an get the best possible price for bills. Kinda small but best location in my opinion
Poor service, had to drive an extra 10 miles each way to get a screen fixed
Service was quick, however, this is a store that sneaks in fees without disclosing them. For instance, I was told that all I owed for my new phone was sales tax. However, when I reviewed the receipt after I left the store, I saw a $25 phone set up fee that was in addition to the sales tax, which fee was never disclosed to me. When given the option of setting up my phone in the store, or by myself at home, I chose at home, but I bet it doesnt matter what the customer chooses and everyone pays a phone set up fee and dont know they are paying for it. Shady practices at this store. Make sure you ask to see a bill for what you are paying for before you pay.
Went into the store today and got the new LG Velvet from the manager Ryan. He got me a great deal on the phone and I was really impressed by the staff, who were all wearing masks. The store looked really clean and it was a much better experience than Ive had at Verizon store in the past. Thank you Ryan!
I have had a cracked screen on my phone for the last 2 months because I have been DREADING going to get a new one. Chris at the Foothill location made my entire process of getting a new phone (and a fantastic iPad that he helped me realize I really do need!) completely painless and dare I say... enjoyable! He helped me bundle and save as well as find all of the products I was needing. He set up my phone quickly and was also so kind.Thanks Chris for making that the best phone buying experience I’ve ever had! I will definitely be back to this location from here on out.
I just wanted Verizon to recognize Brian L, he is a great worker and he is extremely informed and up to date on everything happening at Verizon. I can definitely tell that he cares about the work he does. He saved my family money and spent well over an hour with me to explain certain plans. I am super thankful for his work, and I will make sure my family and I will be buying all of our phones from him. Thank you for your work!
The best experience for my problems. They are kind, professional and efficient. Especially Nick gave a very personalized outstanding customer service.
Came in last Saturday to pick up the new iPhone 11 Pro Max, Jordan was awesome to work with! He was able to find one and get it transferred to the store within an hour and helped me navigate a difficult account issue in order to get me the phone quickly. No wait in the store and fantastic customer service. Going forward this will be the only Verizon location I will ever go back to.
These guys were awesome! Super friendly and very helpful. This isn’t the store closest to my house, but it’s the one I’ll keep coming back to for the excellent customer service! Jordan was awesome!
Clerks werent very helpful or knowledgeable about products or ongoing promotions, and they didnt really even seem particularly interested in selling anything. Several items are not in stock, but perhaps that is because of the upcoming holidays. Nice enough people.Also some chick loafing on a chair stared me down half the time-- not sure if she was the companion of another customer or if she actually works there. Tone it down, creepy pants.
Came over from AT&T and Ryan the Store Manager helped me get into two new phones. Great customer service! Theyre still open during these tough times.
Jordan was great to work with. I hadnt purchased my phone at that location, and he helped me as much as he was able to with transferring service to my new phone. Would definitely visit this location again.
Was traveling and developed a problem with my phone. Stopped in the store for help. Store was clean and set up nicely. People were friendly and took care of my problem in no time!
I had a fantastic experience at this store yesterday. Devon H. helped us and was so great to work with us. he was patient and helpful throughout and worked to help us understand our devices and even found ways to us costs and reduced our monthly bill. It seems rare to be able to have this level of great customer service these days. Thanks Devon!! You are awesome!!!
The people that work here are awesome! They are knowledgeable and friendly at the same time. So they are willing to help and talk to you about phones on your level of expertise. Plus they never hassle me when I need to get my screen replaced so that is a big bonus.
Zarius went far beyond what was asked of him I order to help me. I could not say enough good for what he did for me. I greatly appreciate it! Thanks again! This store is the best I have ever been!
Normally I wouldnt expect such a great service but Devin was really great. I went in two different times and both times he made things simple and took his time. He never tried to sell me on anything I didnt need and answered all my questions. Ive been having issues with Verizon directly and Devin is still willing to go out of his way to help. Its great to know that theres still people like this who take time to win customers over.
I like going to this place to replace my constantly broken screen protector. During lunch, it is never packed to the point that I am usually the only one in there. The staff is friendly and helpful, they Dont give any Flack for coming in all the time to get it replaced. Smooth transaction.
We have visited this store many times and always had outstanding service. Bridger helped us today and did a fantastic job - he was fast, asked a lot of questions, gave us his honest opinions and asked his manager for assistance when needed. Thanks to the staff - we love coming in to work with all of you!
Exceptional service! Our sales person, Zarius, was very thorough and helpful. He took the time to go the extra mile and made the experience smooth and easy.
I had a business account with sprint for 10 years and was just curious about the difference in switching to Verizon. After stoping by and talking to Christian he completely won me over. He was very professional and showed me all the great business benefits and discounts. He made it a no brainer to switch and I highly recommend working with him.
I have been going to the Foothill Gowireless for years and all of the staff has been extremely courteous, knowledgeable, and patient. Since I am not a technology geek its nice to know I can come in and get the help I need. I especially appreciate Chase, Brent, Devin, Taylor, and Whitney. They have always been a great help. Thanks guys!
Bought a new phone with Scott who had outstanding customer service! Very attentive and so informative! Will definitely be back to this store for sure! The staff is all highly helpful and makes the process very simple and easy.
Sales reps promised lifetime screen protector replacement which turned out to be a complete and total lie. The store reps tried to blame GoWireless, and GoWireless blames the store reps. Dont purchase anything additional from this group.
After being apprehensive and coming to the Verizon store while I was short on time and high on anxiety about upgrading phones, I was quickly greeted by a friendly staff. They were eager to help me and knowledgeable about the phones. I highly reccomend this location. I know I will be back to this store. Zarrius, Chris, and Zach we all so great!
Nate went above and beyond to help me fix a rare issue that my iphone was having. Great location because they are less busy and usually have everything in stock.
Amazing customer service. They’re really nice and personable and they immediately gave me a new screen protector when mine didn’t fit perfectly, with no questions asked.
On februrary 20, 2019 I visited the foothill Verizon store in salt lake city. I purchased a jetpack and a tablet and the attendant who served me was excellent. The explanations that were made to me were complete and understandable and the service was promptly and efficiently accomplished. I would highly recommend Verizon at this particular store.
Came in with a trade in, the help was very helpful (Christian). Directed me where I wanted to go and answered questions well. overall positive experience
Best cellphone experience Ive ever had! Verizon has a winner here at this gowireless foothill location! I would recommend this store to my friends! Mike and his team are amazing! 5 stars!!
These people are wonderful. Deja and Whitney are patient, knowledgeable, and diligent. The best part is they are straightforward. If they dont know something, they will take the time to figure it out and walk through it with you.
Got a great phone and the staff were really friendly
These guys here did an outstanding job these boys are ready to work and to serve you to the best of their ability it was amazing it took me 3 days to get a microchip having to go back to a store twice to return I made in my mind I was going to go to Verizon Im glad I did storage problem is resolved and they helped or else I wouldnt be writing this right now
I love this store! I highly recommend it to anyone! Big shout out to Mike for the great service! This is THE place to get your Verizon on! Great experience!
I wanted to write and commend Devin of the Foothills Blvd. Store for his excellent customer service, knowledge of the product and overall professionalism. It was such a pleasure to work with him and to eventually purchase an I Phone 6S. I would highly recommend Devin and the Foothills Blvld. Store to anyone in the market for a new phone.
Awesome awesome Jordan Palm. Incredible service!! Great employee thank you!
But of a wait but not bad. Good help
Had a great experience! Devin was incredibly helpful, personable, approachable, and nice. Had all of my concerns answered and he made it as painless as possible.
Zarius and Chris saves the day!! They went above and beyond to transfer my data from a new phone that was not cooperating. That new phone I bought from sugarhouse and they didn’t help me at all and didn’t tell me about the specials . Really bad customer service.But alas, foothill store took HOURS to help me when I didn’t even buy the phone from them.Don’t go anywhere but foothillPatient helpful funny and they dance!!👍🏻👍🏻The bestThanks Zarius and Chris
Staff was very friendly and helpful! They helped me fix my phone without trying to sell me something. Definitely one of the nicer stores.
Staff were great. There was no wait at all. Devin was very helpful. He had my best interest in mind and wasnt the pushy annoying type of sales person.
I got a new phone from Scott. He did a great job and helped me with everything I needed. Great experience.
Wonderful experience. Deja was very helpful and patient. I look forward to working with her again as I learn more technical aspects of my phone
We had an awesome experience with with Dena and chase. They set us all up and answered all questions. We definitely will be back
Ay Yi yi . Trying to get customer service on the phone is brutal
Mike was fantastic! Solved all my issues. This is my go to store for all my needs! Thank you ! 5 Stars here!
Rep was talking bad about me from the first moment i walked in. he didnt help me at all and screwed me on my sim card.
Great store!! No waiting and excellent service! Great location.
The employee who helped me was AWESOME. He figured out something that I had spent hours on! Wish I had gotten his name!!!
Very excellent and courteous staff explains things completely
The manager Sergio was extremely helpful and accomadating. Great service!!
Excellent service provided by Deja..understood my needs, addressed them exceedingly well and then made sure I understood how to use each product.. Really outstanding service!
A great place to get phone service at
Mike, Bridger, Devon and crew were all very excellent to deal with, excellent customer service and they really addressed and solved my problem. Problems no more thanks to this excellent group!! Thanks very much.
Like I never saw this simple problem finally I chose a new phone company everythings better now
Zach is very funny! Great customer service.
They were awesome to work with. Thanks again.
Whitney helped me with my service, she was so patient and gave me such a great deal.
Extremely helpful and will provide you any information you need. No queues!
The guy rang up $180 worth of equipment and a $50/month plan. The store a few blocks west sold the *exact same* products and services for $50 and $10 per month.
Deja & Chase Great service extremely helpful great assets to your company!
Nice but painful painfully incompetent - it has been and continues to be a massive painful saga to switch over to verizon and this store caused it all and then couldnt deal with it and now Verizon is trying to fix their problems. Do not go here.
They responded all of my sons questions. We didnt buy anything but were very helpful with our inquiries.
Extremely customer friendly attitude from Leo. Informative, courteous, and prompt.
Almost 10 months waiting for a $200 store rebate with empty promises. Lies. Would always recommend Verizon, but not the shady operations of this store.
Verizon spectacular very professional prices are compatible
Very helpful and friendly.
Leo was awesome he helped tremendously!!
Leo is outstanding and attentive and courteous!
Very attentive customers service.
Friendly, knowledgeable and helpful staff. Always makes sure I am taken care of.
Greyhound now gotta find it*
Excellent phones
I had a terrible experience with them.