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FixIt Mobile
1188 Brickyard Rd, Salt Lake City, UT 84106, United States
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FixIt Mobile
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Ro
Review №1

So Ive used other places and regretted it!! Fixit Mobile has the most reasonable repair prices, quick turn-around times, and a great warranty (at least as long we all dont take advantage of them... Dont be that person that cracks your screen again and then expects the warranty to cover it.) Their employees are super knowledgeable about repairs too... Its just not worth it to try and fix your own phone anymore. Thanks Fixit!

Re
Review №2

My charger port wasn’t working well. I brought it in and the young lady cleaned it up in a couple minutes. She was so nice about it too. I wish I caught the techs name but she did a great job.

Mc
Review №3

Was honestly shocked at the service I received. I came in because my phone speakers were dirty and need cleaning. They cleaned them super fast and didn’t even charge a dime. I’d highly recommend them and I will definitely be coming back in the future for any phone repairs.

Tr
Review №4

Fixed my phone quickly and inexpensive. My girl Hannah was very nice.

Je
Review №5

As long as youre not in a hurry to get your phone back, theyre great. Probably par though these days for repair shops. You have to know theyre in charge and no exceptions will be made. And also, that you may not be served in the order you were received. In the end, they effectively fix my phones issues and didnt charge an arm and a leg.

Su
Review №6

First time with a broken phone screen. They tested my phone for any other problems. Told me my battery health and speaker quality. Told me my price in advance. Had it done in a couple hours. Great customer service! Would definitely recommend to others!

Ai
Review №7

Upon visiting Fixit Mobile, I was offered very friendly service and got a great deal on my tempered glass screen protector. The only reason I cant give 5 stars is because my protector keeps getting bubbles in it the day after installation. Slightly annoying to deal with bubbles in your screen protector when its not your fault.

Ch
Review №8

Stopped by Fixit Mobile at Brickyard in Salt Lake City to have a broken charger removed from the charging port of my iPad. Not only were they two people there friendly but it took all of 60 seconds. And then no charge. Exceeded my expectations. Definitely use them again!!

H
Review №9

I had a couple of SD cards full of music which my computer would not read. I tried over & over, but could not get the music onto my computer. I talked to Seth on the phone who made some recommendations (some of which I had already tried) and finally said I should perhaps bring in the devices along with my computer. When I did, he immediately took my concerns and created solutions. He took a reader card, plugged it into my laptop, and within no time, my 3,000 + songs were all downloaded & playing on my laptop. The service that Seth provided was very professional, friendly, knowledgeable & timely, not to mention reasonable. I will use their service again, and would recommend their service to friends & family, or anyone. Top Notch~!!

Bu
Review №10

Hannah and her team did a great job of helping me out with my phone. I will utilize this team of knowledgeable professionals for future needs.

Ti
Review №11

They repaired my broken screen on my phone. Luckily they checked it before fixing to show nothing else was wrong because when I got it back it looked ok at first but then I discovered the screen was lifting at the bottom and selfie camera was blurry. They had me bring it back a few days later and now my screen and selfie camera are good as new.

Do
Review №12

Seth replaced my iPhone battery at a fraction of the cost of other places. He was knowledgeable, expedient and great at service. Thank you Seth!

Qu
Review №13

Had screen repaired. It was done really quickly (hour and a half or so) the employees were professional and nice, it cost about the regular market value (about 100 USD) so it was totally worth it

Br
Review №14

I manage a Victra Verizon store and one of my friends that normally come to me for phone issues went here when it was hardware. The employee that took care of him went above and beyond. Made sure the problem was resolved and sent my buddy on his way. He spoke so highly of the experience that I feel like I the need to give a positive shout out. I try to hold my store to high standard and we need more of these types of these locations in cellular.

no
Review №15

They get it done quick and efficiently no mistakes 10/10 would Choose fixit over other places.

st
Review №16

Had a great experience here, staff was friendly and professional and my iPad screen was replaced quickly and looked like new after install. Would definitely recommend to family and friends.

Tr
Review №17

Good experience And speedy. I thought it was expensive for the replacement glass as it was the same price as my insurance deductible but service was immediate so that made up for the delays

Vi
Review №18

Awesome customer service! The tech was honest with me that my device wasnt reparable, and didnt try to upsell at all. Fixit has been great for all sorts of phone issues, and didnt even charge me on a few easy fixes that I just couldnt figure out at home.

Su
Review №19

I brought in a bunch of different devices all with various problems. They were able to fix them all at a great price point. I am very happy with their customer service. I feel like I have a brand new phone!

Pa
Review №20

Replaced my battery quickly and professionally. They were reasonably priced

Li
Review №21

Took my sons phone in new screen, protection package, waterproof, etc. They were demonstrating toughness by hitting w/hammer on demonstration phone. He dropped phone, not protected. Spent money on this for my phone and sons. Have caution, spent $. Recommend?

Ba
Review №22

My work laptop screen was cracked. They told me they would order the part and let me know. they ended up order the wrong part serval times. Then when I asked for my money back they told I would get a check in 3-5 days. They didnt seem to care that they messed up. Overall the service sucked!!

Na
Review №23

Amazing service! Really quick to respond to my emails with questions, and the in-store service was excellent. They repaired my screen and battery in under an hour and even alerted me to another possible problem with my phone. Definitely recommend!

De
Review №24

Had a broken screen and needed it fixed soon. The part I needed was out of stock so it was going to take a week to get in. 2 days later I got a call it was in and I could come in and get it fixed. Within the hour my phone was fixed and on my way. Thanks for the quick turnaround.

Le
Review №25

Definitely would recommend you see Seth at Fixit Mobile in Brickyard if you need a replacement battery. Amazing Customer Service. Friendly and Courteous & the Replacement battery seems to be preforming as it should. Thumbs up! I’ll go back!

Ca
Review №26

The people who work here were able to accommodate me at a time of need. I am pretty sure they stayed open late to help me get a phone. I was missing important calls and messages and they solved the problem in no time at all with a great value! Would highly recommend!

Re
Review №27

For $100 bucks we got our cracked screen fixed in an hour! Great team! Thanks guys!

Ma
Review №28

What a peaceful, fun little store with great promotions. I got a new iPhone SE and a free case (worth $40) and screen protector for about $340! I recommend this store to anyone needing a phone fix or a new phone! There’s an area for kids, nice couches, and the staff is wonderful.

Su
Review №29

Seth, Walt, and Hannah were exceptional! They provided the best customer service I have had in such a long time! My phone died and wouldnt take a charge, leaving me in fear of losing the last photos I have of my parents. Walt was gracious enough to quickly take a look and find that my charge port was just dirty, and cleaned it at now charge! I had no idea that pocket lint could effect the ability to charge my iPhone!!! Thank you so much to these employees. They helped me even pick out a charger and get a screen protector for my phone, and back up the photos to the cloud, so I would never lose them. THANK YOU FIXIT MOBILE!!!

an
Review №30

Seth and Hannah did an awesome job! Dropped my phone in water and it had screen damaged already so when I came in to get it looked at my phone was turning white at the left bottom corner. Left it with Seth to get it fixed and came back in a hour and a half and my phone looked brand new. Extremely happy so I’m hoping this incident doesn’t happen again but if so definitely coming back here.

Ma
Review №31

They gave the iPad mini 5 a really atrocious screen that displayed really bad, washed out colors. If you are a creative accurate color is crucial for your work, and so having a repair go sideways like this can hamper your work. When I brought this up, they said I should have gone with Apple if I wanted accurate color, as if they even warned me this might be an issue in the first place. They refused any solution or refund. Simply disappointing. Dont go here if you are a creative or want a halfway decent looking screen. I would rather spend $250 dollars on something that worked.

Do
Review №32

Great shop. They were able to recover all my data of of a phone that had been run over on the highway. I thought I was out of luck but they saved the day and saved my photos and info, all for a great price.

Ji
Review №33

They went out of their way to give me excellent service!I was from out of state and only had a couple of days in salt lake— they were amazing and I would recommend them to everyone.

MO
Review №34

I was having issues with my phone not charging, i took it in to FIX IT MOBILE, they took care of me right away and got my phone back to charging. They always do an exceptional job!!! thank you FIX IT MOBILE staff.

Jo
Review №35

Visited these guys for a battery replacement friendly quick and easy to deal with. Highly recommend them.

Co
Review №36

They were honest on what happens with the phone as well on any hardware. Definitely recommend

Br
Review №37

Cleaned out my charge portal on my phone. Thanks for your help.

Ta
Review №38

Great customer service from Wolf. Had broken speaker and they had it fixed in 30 minutes. They even fixed my girlfriends phones speaker complimentary! Will definitely be going back if I need another phone fixed.

Au
Review №39

Stoked on how upper management handled handled my issue. Have been a loyal customer to these guys and now will continue to stay that way.Thank you RILEY and STEPHEN FOR TAKING ACTION to make things RIGHT!!Will continue spending my customers and family your guy’s way

Ka
Review №40

Dont use them, ever. I paid $300 for a new screen, and it cracked the next day. I didnt even drop it. Im unsure why it happened at all. I went back in to use the 90 day guarantee and they would not honor it. So I was better off before but $300 poorer.They use really cheap material and the price tag is unjustified. Go to Tricked Out Accessories instead

An
Review №41

6 months later battery going strong. Sure beats paying for a new iPhone.

Am
Review №42

Seth at FixIt Mobile was professional and knowledgeable about the repairs needed for my iPad. The repair was quick and reasonably priced. I highly recommend FixIt Mobile for any future repairs.

Wi
Review №43

They completely helped me out free of charge. Got leaf particles stuck in my phone charging port. Awesome place!

De
Review №44

I have been going to them for a few years now and they are by far the best! They have repaired a broken iPhone screen and my most recent repair was the speakers on my iphone. Which surprisingly only needed a good cleaning. They’re always honest and respectful and always take care of me, I don’t know what I would do without them. Thanks Wolf.

M
Review №45

Wolf did an excellent job helping me today! My cell phone broke & I needed my data, etc transferred from my broken phone to my new i phone. It required a temporary screen on the broken phone because none of the buttons were working. He answered all my questions & my new phone is up & running! I will definitely recommend fixit mobile to my friends / family. Mary

Lo
Review №46

Took my sons phone in because the camera was partially blacked out. Apparently it was slightly rotated . Hannah at the front desk was quick to diagnose and Wolf repaired it in no time flat!!! All this at no charge and out in 5 minutes. Thanks you guys.

Na
Review №47

Awesome, friendly and helpful people! Definitely recommend.

Ta
Review №48

Fast, friendly. Did a great job

Mi
Review №49

Got me in fast, good prices! Good work!

Vo
Review №50

They’re awesome! They fixed my laptop and welded the charging piece quick. I was very happy with Josh’s professionalism and keeping me updated. I would definitely recommend them.

Ja
Review №51

Dropped phone off phone for screen repair and to look at charging issue. Screen looks good. Told charging was fine and that it worked there. Hasn’t taken a charge on any cable. Seemed to only work in the back. Where customers can’t go.

W.
Review №52

Ben was great helping me! He diagnosed me over the phone and helped me out in person and got my charging port cleaned for free! 10/10!

A
Review №53

These guys were great- kind, fast, and knowledgeable. They diagnosed two iPads for free and got one to work again. (I sent the other iPad back to the manufacturer.) Thank you!

Me
Review №54

I recently bought a new phone and when I got the phone, the front camera was blurry and had black spots, they found the problem was the actual camera within like 15 minutes and ordered a new camera part for me and they replaced the part quick within 5 minutes. Will come here again if I ever have another issue with a phone or another device.

Lu
Review №55

Thank you for helping me today figure out what was wrong with my Iphone11. Great staff. I will definitely go back. Hopefully not too soon.

Ma
Review №56

Seth went above and beyond to make sure my phone was fixed and provided stellar customer service!

Ma
Review №57

Wolf and Rex fixed my sons Nintendo Switch today. They were super fast and professional. Highly recommend!

Sp
Review №58

I had a broken laptop screen. Replacing screen was much cheaper than replacing the entire laptop.

gr
Review №59

I dropped my phone and my screen had to get repaired. James and Jesse were so helpful and kind. They are so easy to talk to. I am so glad I have this store close to my house. Easy to find and great customer services. I purchased a genius family plan for all of our phones. So nice to have a kids play corner too so that my daughter could play there while I was talking. I will definitely recommend this place to my friends and family.

Ja
Review №60

These guys are great! Very responsive and quick in their work. Despite ample opportunity to up sell me beyond my needs they were very honest and open about all of my options, and were actually able to fix my iPad that was ran over by a car! I walked in prepared to spend $600+ and walked out fully satisfied for hundreds less.

J
Review №61

I brought in my water damaged phone and couldnt be happier with the service. They set reasonable expectations before doing the diagnostics and had it completed in an hour. I just needed a new screen and they didnt try to gouge me for any unnecessary repairs. To top it off, the staff are super friendly and thoroughly knowledgeable. They turned a phone crisis into a suprisingly pleasant experience with a great outcome!

Le
Review №62

Location is super convienient. The staff was so friendly and efficient!! They fixed my phone while we waited and would tells us exactly what they were doing which made us feel confident they were experienced. Plus the staff was just super nice!! Way better than hitting the Apple store where it’s so crowded and you wait forever!! Go see these guys for sure!!

Ro
Review №63

FixIt Mobile is Awesome! Their staff is so friendly & helpful! They fixed my iPhone 7 Plus so quickly and for such a great price!! They were so helpful with other questions I had. I will definitely be going back (if needed) in the future

Lu
Review №64

The customer service is great! Finally someone who cares... It is so nice to be greeted and feel welcomed when entering the business. That great attitude rolls over into the quality of work too. We came in just before closing time to have a screen protector installed on our ipad. They explained the options, we chose one, and in a few minutes had the screen protector perfectly installed. Thank you Tyson and crew

Aa
Review №65

Greatest repair service ever! They even drove to another store to get a part they didnt have and still had the phone fixed in an hour. Phone works good as new.

qb
Review №66

Dropped off phone for a screen repair, that touch screen they fixed broke again in 2 weeks . they broke home button admitted it and made me wait 6 weeks for part replacment, courier delivery was late and some other bs excuses .

Co
Review №67

I know for me, having to get a new phone is a dreadful process. I took my broken iPhone into this location and after being explained the problems of said phone and being informed of all possible routes Josh and team got me a new phone. Josh is super informative and friendly. They absolutely know what they are doing. Highly recommend FIXIT Mobile at Brickyard!!

Su
Review №68

I’m so happy I purchased a phone protection plan through Fix-it mobile! My kids are always breaking their phones! Very friendly service and fast repairs. Best price i have found on repairs!

Au
Review №69

Amazing service center!!! Was able to bring in my water damaged MacBook Pro and they dried it and cleaned it immediately, free of charge. Incredible customer service, speedy turn around, and super helpful employees. Would recommend to anyone!

Ha
Review №70

I’m literally going to bring everyone I know here because of how fast and efficient they work. There very honest and down to earth people. They understood how stressed I was with my phone broken and calmed me by how quickly they moved and they even hooked me up with a screen protector. To go somewhere else would be to waste time and money!

Mu
Review №71

It had been 4 days that my phone didnt work after I dropped it in water. It is not well known phone (Xiaomi) in America, therefore I did not have any hope it would be fixed. Today I decided to walk-in to repair shop. I searched some, but somehow i did choose the one which was 10 miles away from my house. Fixit has great customer service! Especially I am thankful to Aron Davis who fixed my phone with his golden fingers and no charge. Guys, you rock! I am so happy today! 😊

An
Review №72

My IPhone 7 screen was cracked and I couldn’t hear callers. They checked and repaired it for $90 within 90 minutes. I will use them again.

Me
Review №73

Awesome store! Every time I destroy my phone (about every 90 days...) this is my top choice for phone repair. There quick and always super nice.

Da
Review №74

Super helpful, friendly staff. Went in for a screen replacement, and my phone was glitching with the new one. They replaced the screen multiple times without any hassle until everything was working perfectly. The absolute highest recommendation to use this shop!

Al
Review №75

For some reason I am a regular to shops like this- call it neglect or maybe I am just unlucky. Either way, this is hands down the best shop I have been to. Most affordable, awesome staff, clean. If I ever need anything done for my phone again, I am coming back. Keep it up!

Ca
Review №76

Fantastic service! They have a warranty which seems proxy, but saves having to repair the phone if it’s dropped again. They’re quick and I love the fact that they can waterproof the electronics! I highly recommend them.

Ma
Review №77

I had such a wonderful experience with Josh at Fixit Mobile! if i have any other problems i will be right back. And i always send my friends here too!

Ve
Review №78

Fix it mobile is the place to be if you want good prices and things done right! Go and and ask Tyson. I guarantee you he will help you in the best possible way. Love this place!!!

Jo
Review №79

The best price best service and way better better than bad Apple. I highly recommend this place for anything. I got my IPad screen fixed and my iPhone that was cracked but the guy fixed it he was the best. Go there

Se
Review №80

Went in to have them check out my iPhone charging port. Joshua helped me out. He went to the back to check out my phone. He quickly realized that it wasnt a hardware issue but just needed a cleaning. He cleaned it out and its working great. Didnt charge me a dime for the solution. Definitely coming back, I have issues with my phone!

Is
Review №81

I got my phone waterproofed and had a tempered glass put on. Ive been extremely happy with the results so far. Ive dropped my phone in the snow and on the ground getting out of my car and its stayed in perfect condition. On top of that James helped me and provided me with excellent customer service. I will definitely be returning and recommending my friends here!

Ja
Review №82

This place is awesome! They are super helpful and quick. And by far the most affordable. Theyve helped repair my phones and tablet. The screen glass protector is awesome! Totally indestructible!

As
Review №83

Went to get screen fixed on iPhone X 3 weeks ago. Get home and Face ID doesn’t work. Come to find out this happens anytime 3rd parties replace screens. I can live without it but it would’ve been nice to know beforehand. Never once did they mention it. Being in this business they 100% knew this could happen and gave 0 warning. Had they told me beforehand I still would’ve been fine with it but the fact that they hide things like this tells me they won’t give all the info people need to know if other important functions don’t work. Won’t do business here again

Pa
Review №84

Used this company for the first time today. Amazing service! Fast, friendly and knowledgeable. I came in after going into the Verizon store in Sugarhouse, where I went in to get a tempered glass screen protector replaced, which had developed a hairline crack. The tech there broke my actual phone screen, while trying to muscle off the cracked protector and trying to put on a new one. When I pointed out the problem with how my screen now looked, the manager denied responsibility, but fortunately sent me over to iQue for repair. My screen was replaced and my phone was back in my hands in an hour .. with the repair being done at a great price. James was fantastic to work with ... professional and efficient; understanding that I use my phone constantly, for my business and personal. I think Jesse is the name of the person who actually did the repair. I could not be happier with his work. Well done! For future electronic repairs, this is the only place that Ill go.

Ro
Review №85

Went to the Brickyard location of Fixit Mobile with low expectations and left 15 mins a very happy customer. They removed a piece of charger that was stuck in my iPhone 10 in less than 5 mins and also had a new charger cord I needed at a very good price. I had Googled the repair and it had made the repair sound very difficult. I was thrilled when they whipped my phone into shape in minutes. Both employees were helpful and knowledgeable.

L
Review №86

Awesome customer service! Rob and Josh were so great at explaining everything. Got a phone glass repaired and my iPhone waterproofed! Couldnt be happier! Great prices too!

Li
Review №87

Josh was extremely accommodating and helpful. I have come twice and had great help both times. Would for sure recommend. They also work quickly not leaving you without a phone for long.

Ch
Review №88

The staff here is wonderful. They know what they’re doing, they try to save you money and they’re very very kind. Tyson and Chase in particular were so patient with me and my crazy iPhone. I have come here many times and am always happy with their service.

Jo
Review №89

The staff there are chill they do waterproof coating and are the best phone and tablet repair shop Ive ever been to

We
Review №90

The place was awesome. Josh was very helpful and quick. Highly recommend it.

sc
Review №91

They fixed a very small problem I had on a screen that was popping up on an old iphone I was trading in to a cell carrier. Josh fixed it for me for free in a few minutes and I was on my way. I highly recommend Fixit for repairs.

An
Review №92

This place is hella tight. Tyson was the one who helped my family out and he was cool throughout the entire time. My phone and my siblings phone are all fixed, waterproof and looking brand new! And all for a reasonable price. I highly recommend this place and Tyson.

El
Review №93

Arron has been helping me at this store since the summer (2018) He is vey knowledgeably and extremely fair and polite. I highly recommend you skip the “the big boys”(Verizon) and consider doing business with FIX IT in the brickyard

Jo
Review №94

After dropping my older model Samsung cell phone and cracking the screen, the screen went black, nothing was visible, the phone was for all practical purposes dead. I went to the AT&T Store, bought a new phone, but because my old phone was broken with a black screen the folks at AT&T were not able to transfer my contacts, text messages, or music to my new Samsung cell phone. Not only that, the ring tones on the new phone left me wanting. I learned of a cell phone repair shop, FixIt Mobile in Brickyard, and so I took my new cell phone there and began to chat with Josh, the Manager, and asked questions about my options. Could my old phone be repaired? What about buying a reconditioned older phone, could my contacts, music, text messages be transferred to that phone? Could Josh somehow retrieve my contacts, texts, music and ringtone and apply them all to my new phone? After trying in vain to repair my old phone, looking for a reconditioned phone without success, and finally linking a new screen to my old phone with cables since it would not work when installed on my old phone, Josh was able to transfer my contacts, my texts, over to my new phone. After spending a lot of time researching the DoubleTwist application, Josh was able to move my iTunes library, all of my music, over to my new phone. Unbelievable! And it that was not enough, Josh tracked down an Old Fashioned ring tone on the internet and installed it onto my new phone. Finally, Josh even helped mate my new phone to my Tacoma so I could use the phone and enjoy my music in my truck. If you have any cell phone issues, Android or iPhone, take it to Josh at Fixit Mobile in Brickyard Plaza. You will be glad you did!

Ja
Review №95

Absolutely amazing to work with, Aron is amazing and the rest of the staff is stellar too! Hands down best solution to not getting overcharged by Apple to fix your devices. Thanks guys

Ry
Review №96

When the screen on my iPhone shattered I had insurance that covered the damage with a deductible of $175. FIX-It (Brickyard) had the phone repair GOOD AS NEW for $80.The service was impeccable the staff was wonderful very professional, fast and efficient.

Ka
Review №97

Jesse was wonderful! I came in a few moments before they were closing. I had a cracked screen & he stayed late to fix it. Within 20 minutes, my phone looked like new and works well. I highly recommend this business!

Al
Review №98

I recently went into iQue in the Brickyard complex and Tyson really helped me understand how phones work and what their protection plan can do for me. I highly recommend getting on their protection plan and asking for him specifically. You will not regret his service!

Ja
Review №99

Outstanding service. 10/5 stars rating from me. Not only did I get relieved that my sons IPad mini was getting repaired, they beat the price if would of payed fixing it myself.

Za
Review №100

The staff here are such awesome people and they definitely know their stuff. Would highly recommend to anyone! Cheaper insurance than all the cell phone companies and lower deductibles. Dont know why i was ever paying Verizons insurance!

Information
1 Photos
100 Comments
4.8 Rating
  • Address:1188 Brickyard Rd, Salt Lake City, UT 84106, United States
  • Site:https://fixitmobile.com/stores/ut/salt-lake-city/salt-lake-e-1188-r/
  • Phone:+1 801-893-6393
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Electronic parts supplier
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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