We had to rent a storage unit for a house showing/move. Diamond was incredibly helpful guiding us through the situation and helping us choose a size and getting our paperwork completed efficiently (crucial with 2 little ones in tow!) She was so friendly and informative. Its also really helpful to have moving supplies on site to purchase. The facility is clean and secure. Thank you!
We had an awesome experience. Diamond was very helpful, polite and made the process easy. Thanks for the great customer service. Lindsey & Dennis
Diamond was the manager on duty when I was checking out my unit.I was stressed out from personal situations that resulted in needing to downsize to a storage unit.She greeted me with positivity and hospitality.She made it easy for me to start my move and even saved my wallet from being stolen by finding it on the ground and taking it into the office to stay safe.Really great, trustworthy people who care about other people and they deserve your business if you need a storage unit!
The place is clean and well taken care of and the staff there were knowledgeable about the place and the product of storage space that they represents.there at cube smart. Good job thanks diamond ! Keep up the good work
The facility manager was very friendly and patient with questions, the grounds are well maintained
Quick and easy check-in process!
Nice people in office. Convenient to I 80
They have great service but the only draw back is that they dont have that much space but its good if you want to store small stuff
Super convenient location. Clean facilitatory. Easy Payment portal. Good customer service.
Easy to work with.If I had any questions I could just call or go online.I appreciated the security rounds the staff made.
Diamond is so gosh darn friendly and nice. Everytime I go to my storage she always smiles and says hi. But its pretty convenient location off of 80 by the ice rink.Its a just a tad pricey for what I got but Im ok with it.
Easy to rent, clean, and the people were very personable.
Clean grounds,good hours,friendly workers
We love diamond and Tim! They are awesome!
Great customer service, very polite and professional. George at the roseville location got back to me the same day regarding a time sensitive matter and was very helpful. Extremely satisfied.
They give TERRIBLE customer service! They don’t take responsibility for property they damage. My 9yr old granddaughter would be able to converse better than their office staff. Their office staff is lazy and they lie about what they can do when ending your contract. If I could give them “0” stars I would have.
Clean units, Great customer service in person and over phone.
After only a month Im heavily considering not keeping this unit. There was a major hassle just obtaining it because management made a mistake, and insisted it was because their computer was broken(which didnt make sense for the kind of problem it was). I recently received a call from them telling me that one of my locks wasnt secure; so they CUT BOTH off and want me to pay $40 for the $10 locks they put on. I know I didnt put my lock on wrong and they didnt think to provide evidence that I allegedly did. Im definitely not interested in working with a company that uses petty tactics like that just to get 40 extra dollars.
Nosy, rude management..like really never experienced such uncomfortable up in your face owners.or i guess managers. We were needing water so bad from over heating. And were told we cant use the water at the facility.Wouldnt recommend this storage place for nothing
Home away from HOME! Drive right up to our storage.
Gen the manager was amazing. Answered all the questions that had. Storage Place was kept neat and clean and it looks like security is tight. Would highly recommend.
The staff was always friendly, and the facilities were always kept clean.
Environment at the facility is safe and secure to store our stuff.
Great location nice friendly service I would definitely recommend them to anyone who needs Public Storage
George Steen and Daniel Santiago provided superior customer service. Coordinating visits as I drove or flew from California was always a pleasure. The prices were reasonable and the storage was clean. I appreciate all the extra efforts Daniel and George provided for all my questions and concerns.
Location is convenient, however the Free Truck use is not really free. $40 admin fee plus you need to give them $100 cash for cleaning deposit, to be returned if you bring it back cleaned. i think they need to look up the meaning of FREE....
They raise their rates every six months no matter what. Even if you pay on time each month it doesnt matter, and they raise it so much that it is a hardship. I just moved out of here had two units and they wanted to raise my rent by $40.00 per month on each unit so $80.00 more a month for two 10x20 I left before having to pay the higher fee. The employees were nice but the units werent that great and the prices are outrageous.
Very nice staff, clean facility.
The area is quiet and looks safe the direction is easy to find.
I hate storage units. But if you gotta have one, come here. Clean, friendly and decent price.
This place is a scam. They raise your rates on your unit for absolutely no reason every six months and when I got the unit they assured me it wouldn’t (I have had that experience at another facility before) which was a total lie. Not only that but when I called to ask why my rate was going up with no notice, they said that they don’t have to keep my rate the same and that it’s “just the nature of the company”. The nature of the company is to scam people into staying? If I wasn’t moving in the next 2 months I would pull my things out now, but believe me once I do I will NEVER use cube smart again. I’m also going to make sure that everyone knows what a selfish company they are.
The easiest and friendly storage facility I have been to
Easy to get in and out and so closw to where I moved
Clean storage units and grounds. Priced fair for the location.
Gen was very courteous and patient while we chose the right size storage needed. Definitely recommended
Excellent customer service at this CubeSmart location and other ones Ive used in the past. My only concern about this location is the challenge in getting tucked into the RV spaces.
People are very nice and helpful. Ive had storage units off and on here for over 10 years. Pleasure to store my things there!
Great experience. Reserved online, walked in the next day - in and out in 20 min. Very reasonably priced. Definitely recommended!
Convenient, secure, and never no issues
Very nice and helpful staff. Definitely feel as though my things are cared for while being stored there.
The facility is good, but I HATE the twice a year rent hikes. Ive complained and for awhile only get one a year, but its double the increase.
Staff is super nice...12x30 is a great size...and the first month is free with no minimum month contract required
Awsom very nice pele 5hat work there. I recommend highly!
Love Daniel super cool always helpful!!
Staff is very friendly and helpful. No complaints
Clean . accessible. Close to freeway n not alot of people hanging around.
Great staff and very clean units
Friendly staff,very efficient and great prices
Very easy, friendly service.
Out to lunchI seems like every time I stop by to pay my rent they not in the office.today the sign say be back at 130 it was 2pm WFT
Very friendly and accommodating service.
Great place, great location
Great people great units
Terrible rodent problem! I stored my household items at this location for 2 months. In that short time my belongings were covered in mice feces. Management answer was that they were not responsible for rodents inside the units even though they obviously have a major mice problem!
Very hard to maneuver any kind of storage track very narrow
Guys at the front desk are very professional. Thanks for your service
Nice people
I love it!!!
Right off the freeway
To expencive
Clean