user
Auto Max
308 Riverside Ave, Roseville, CA 95678, United States
Appearance
Auto Max
Comments
Ma
Review №1

These guys are absolutely awesome! Best car buying experience ever!! They go well above above and beyond and treat you like family. I would highly recommend buying a used car from them, no need to shop anywhere else. We had an issue with the ignition immobilizer sensor and they were on it immediately to find a solution. They made us comfortable in the office while waiting, even ordered pizza for us. Tony was our guy but all the guys were spectacular. They handle themselves with great patience and kindness and want to help you. This isnt just business to them, and you arent just a dollar sign!

Na
Review №2

Went in to do a test drive and was told I needed to apply for a loan first. And then proceeded to say that you most likely wont get approved for the loan so we need you to apply before you test drive. Who applies for a loan before making sure they want the car??? The car was only 18000.

Ba
Review №3

Best customer service and all their cars are amazing.. you open the door of any car and it’s really clean and all smells good. I test drove multiple cars and they all drive amazing. Also they got me approved really quickly and I finally bought the car I wanted. Really happy with the deal we made. They’re all talented and really nice. I would definitely recommend everyone to go there, you won’t regret it.

Am
Review №4

I bought my first car with them and I’m very satisfied and happy. They are nice people and super helpful when you need them. We were able to make a great deal on the car I wanted and they went above and beyond to meet my expectations.

de
Review №5

Tony was great !! He cleaned n buffed it before picking up !! I picked it up and noticed it dripping oil I called him and told me to bring it to him to look at ! He looked at it and seen it was dripping and immediately took it to the mechanic!! After a bit he let me know was done and changed out my whole valve cover gasket and made it right !! I recommend Tony and his crew for your new car purchases!! Thank you again Tony that was much appreciated!!

St
Review №6

Tony Saad was amazing in helping me find the right car for my son! He was very detailed in every step of the process and made this process quick and less stressful. I appreciate all of his help.

Ja
Review №7

Dishonest owner. Ran multiple credit reports and drove down my credit score. Sold me a barely working Mercedes Benz with a huge oil leak. I have bought a car, paid for in cash. Would not ever come back. Heads Up! Customers. Form your own opinion of this dealer on Riverside Ave in Roseville.

Om
Review №8

Great people, absolutely incredible experience. Would recommend to all my family and friends. Thank you again for the great customer service!

oc
Review №9

Tony is a person that you can trust when buying a car. I have bought three cars from his dealer in riverside ave . The two first ones I bought didnt have any issues the third one there was a problem with the buttery that he replaced really quickly so yes I highly recommend this dealer ship when you go ask for tony assad he is also the owner he will help you to find the best car for you just like he has to me.

Ch
Review №10

They were all super friendly, and personal. All of them seemed genuinely interested in me and my family. They took me through the entire process, and answered all of my questions. When I called the next day wanting to make some fairly significant changes, they handled it with total customer service. I highly recommend this family! God Bless.

Un
Review №11

Went down to test drive a car they told me to come back the next day and I could do a test drive. When I came back the next day I was told I can’t test drive the car unless I apply for a loan. I am not willing to buy a car I am not even given the opportunity to test drive. Should not have wasted my time asking me to come back if they were not willing to let me look at the car

Ni
Review №12

I would definitely recommend my friends here Tony is an awesome sales man. He made us feel comfortable and went over everything. They have a great team there. Consider them first when shopping for a car. You wont be disappointed I promise. Thank you Tony

Ka
Review №13

Tony took great care of me I was really hesitant at first because Im a first time buyer with 0 credit but I bought a 2013 Scion FR-S, had it inspected and it’s in perfect condition. He made me feel comfortable with the entire process answered all million of my questions and I left with my dream car! Highly recommend coming here. He got me a payment I could afford and an out the door price I couldn’t refuse. Thank you Tony!!!!!

Ri
Review №14

“ Fantastic place, great customer service! ”This dealership was top notch! Tony went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck, the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Auto Max to anyone who is looking for a new or used vehicle. Thank you Tony and indeed l will be back for more purchasing in the future.

Os
Review №15

Best dealership in town very experienced and very good car and deals as well i would definitely recommend them

An
Review №16

I had a great experience here at Auto Max. The staff was really nice and sweet. They gave me a great deal on an Ml350... I love the car!! Thank you so much for all your help

Sc
Review №17

Great company, wonderful staff, bought my 2106 Benz, my man tony all the respect, thanks auto max thanks staff..

Ro
Review №18

This is the best place to buy a car I have bought multiple car from this location they sale reliable and safe vehicles and with teen drivers thats important and more importantly Tony and his crew will do what they can every time to make sure you get the experience you deserveTrust me this is the place too buy !!!!Thanks guys

Ja
Review №19

Go here if you wanna get ripped off and end up with a car thatll just break down. And if you wanna get the run around, definitely go here.

Pr
Review №20

Everyone was awesome at auto maxI got. A great car my dream carI will send all my friends and family. There thank you Tony and AJ

Li
Review №21

I bought a car a month ago or so. They were very helpful and nice. Tony was knowledgeable and informative about every vehicle which helped me make my decision easier. I highly recommend this place. I’m very happy with my new car! I will definitely be back !

Ga
Review №22

Came in to see a car advertised online, meet with Tony, honest talent salesman, explained the car well, helped me out in my financing, thanks auto max. Thanks Tony.

RA
Review №23

One of the most trusted and maintained business i have seen in a long time, this is a place i would not mind bringing family and friends too. Above satisfactory indeed!

Ra
Review №24

AJ was professional, accommodating and had great customer service. I just recently owned a Toyota Camry and it was Definitely time To upgrade. I went to auto max Looking for an affordable, reliable nice looking car and AJ showed me plenty of options to choose from. I instantly fell in love with the Lexus IS250 2018 all wheel drive. The car is so comfortable and really good on gas. Thanks Automax Roseville I’ve already recommended to my dad and cousin and they both are very pleased with Tony and Aj. 5 stars!!!!!

Fe
Review №25

Fantastic service and was incredibly helpful on giving me a great deal. Happy to fix any issues and make sure Im well taken care of. Definitely recommend this place to buy a decent car and a great price!

Je
Review №26

After a long day of car shopping we decided to stop in here on a whim & got a fantastic deal on our new Jeep Grand Cherokee, a very clean car & well maintenanced. Tony was very accommodating so were the other salesmen & they even filled the tank! They turned a very stressful day into a great car buying experience. Thank you Auto Max!

Ce
Review №27

This place is great. They helped me get my wife’s dream Yukon they will work with you and they are very friendly and they are ontop of everything for you if anyone ever needs a good running and reliable car for fair prices ask for TONY he is a good guy and will help you with whatever you need to get the job done and to get you into the car you want. I am telling everyone I know that’s needs a new car or even if they don’t to ask for TONY at auto max Roseville when they want to get into a new car this place is VERY Professional and honest You won’t be disappointed.

Mo
Review №28

They are really nice people and they’re very helpfully I purchased a car from them two weeks ago and the car doesn’t have any problems or anything like that . And I would like to buy my next car from them again because they have very good customer service i was So happy. and the owner Tony He was very Friendly and very honest . and he did give me a good price .

Ro
Review №29

Saw car online called in, had a chance to speak with Tony. This was the easiest car buying experience I have ever had. He went above and beyond to get me approved, and I got the exact car a wanted. I would recommend this place to everyone.

Sa
Review №30

I went to automax, Tony went above and beyond in order to get me into my new car. Not only did Tony stay late (10:00 pm) he also went out of his way to pay for food when we took my car for a test drive. Tony and the folks at Auto Max were friendly and professional when it came down to business. I am very happy with my purchase and would recommend Auto Max to my friends and love ones.

Ta
Review №31

Tony was amazing!! Very happy with everything.

Ab
Review №32

Great customer service, come see Tony and He will take care of you.

kh
Review №33

Had great experience. Owner was polite. Straight up person. Test drive the vehicle. Wife loved it. In and out in less than 30 minutes. Great deal. Very exited. Thank you auto max. Thank you toni

Ra
Review №34

GREAT EXPERIENCE, just bought my first car, thanks for the help and good deal, thanks tony and ajjjjjjjjjjjj....

An
Review №35

Tony beat all the competition in pricing, and gave me a great deal for the car I wanted. He worked with me to address any concerns I had. I’ve had my car for almost 2 months and it’s running great! Car shopping is stressful, tony made it easy. Thanks Automaxx!

fr
Review №36

Great service. Loved the selection and very helpful staff

To
Review №37

Unreliable people... don’t waste your time and money here. Car may look good, but car doesn’t last very long. Also, they will not fix the problem like they guaranteed they would, even if it’s still under the warranty and even if it’s an engine problem.

Me
Review №38

Working with Auto Max to get my car was such a great experience. The staff was excellent, Tony and AJ were awesome. They gave 100 % into making sure I was happy and put me in the car Ive wanted for quite some time now at a VERY AFFORDABLE PRICE despite having some issues with my credit. I would DEFINITELY refer anyone to check out Auto Max.

Ca
Review №39

Tony was amazing to work with, very pleasant and straight forward. Regardless of my challenged credit, he worked with me and we were able to come to an agreement. AJ and his knowledge was so helpful and very personable. They both know their business and I’ll be back for my next car very soon!

Mi
Review №40

Shadiest place to buy a vehicle. They sell run down cars, looks good on the outside, engines are bad transmissions are bad, high miles. Once they get you off the lot they will not help you with anything. They will take your money with no remorse. Do not buy from this shady location. Go to a REAL dealership.

Ju
Review №41

I bought a genesis coupe a couple days ago and I had a feeling I wasn’t gonna have enough to pay. But the auto max dealers made it possible and I now own my dream car with a 3 month warranty for just in case reasons. I am very happy with the car and I strongly advise anybody looking for a car with a ok or bad credit to come to this awesome place!!! They will hook you up! Ask for tony :)

Ju
Review №42

Just bought a dope ass 350z at a very good price. These guys are great, they actually stick by their word and go out of their way to help you. Just let them know. Also, they have cool accents

Se
Review №43

Super friendly, truly a great business. I left happy in a nice car.Go see tony

Ja
Review №44

Tony is a great guy! He will help you get in a car you like regardless of your credit! He will make it happen for you! I just got myself a 2007 Acura TL and I love it!! Give him a call...

Je
Review №45

Super awesome place to be. Great service Kind and Helpful. Make sure you see Tony hes your guy! 💖😇

Gr
Review №46

Great place to buy a car. No hassle made it harmless and everyone was helpful. I would recommend this company to everyone.

Ci
Review №47

Came in told them how much I had for a down payment and how much I could do monthly they said they could do that Nd then one guy tells me it would be 20$ over what I asked for monthly okay cool . We sit down to do paperwork and every single for price given too me was changed . I waisted so much time here its ridiculous . A big waist of time and gas to keep going back . On top of that I had gave them money for the original down payment and they said I would need to.come back the next day to get it I come back and they were telling me I needed to wait longer... It was a bunch of BS with these people ..They were nice yes but they just kept playing games . And being shady on prices .

Kh
Review №48

Great customer service, highly recommend, thanks tony for all the hard work...........

Ho
Review №49

Great people, theyll go that extra mile to make sure you get what makes you happy when the options are there. Family like welcoming.

Na
Review №50

Her salesperson wasnt overtly obnoxious, but the vehicles were not in the best shape, the paint on the vehicle we were looking at was fair, at best, with way above average miles, and with her Being a 1st time buyer tried to sell her on a 24% interest rate, which was 15 points higher than the highest rates she was offered EVERYWHERE ELSE. I would not recommend them.

Ka
Review №51

Great services, great selection of cars, thanks tony for the ride...

De
Review №52

Experience is top notch. They’ll hook you up with the car you want and need!

Is
Review №53

Good professional. Ready to help. And they will work with you. You wont leave there without a car . They got u covered

Le
Review №54

Was in the market for a used Jeep and Tony was great at working with me on pricing and financing. Definitely recommend!

Ve
Review №55

Tony is the best, went above and beyond to help us purchase our car! Great place overall!

Ma
Review №56

I recommend Auto Max great costumer service and very helpful gave us a great price and helped us get a low payment and they try their best to make their costumers happy i will be recommending this dealer to family and friends thank you to Tony and Ajay who made this possible.

Th
Review №57

Greats prices and great services, thank for all the information and the deal....🤗

ch
Review №58

Worst experience ever. Sold me a car that was gunna cost me more then what the car was worth to fix it. Didn’t even fix the car and gave it back to me screwed up. Traded the car in for a truck that after a week transmission fails and they never sent in paperwork and crewed my credit up and when I message worker about anything I get ignored. Don’t recommend this place at all.

Ga
Review №59

This place is completely dishonest in terms of the down payment process. They tell you one thing on the phone but its a totally different situation when you arrive. Also, their interest rates start off pretty high even for decent credit. I was told that I would have to put down a total amount of $6000-$7000 for a 2007 truck with 100,000 miles on it. This is a terrible place to go to purchase a vehicle!

Er
Review №60

I came in with my friend bought me a Infiniti G 37 coupe Tony hooked it up with a low down payment and low monthly payment for a first time buyer great place to go highly recommend it

da
Review №61

I bought a vehicle from this place and the same day I drove off the lot and parked the car the battery went out and I had to replace it. Also once I took the vehicle to get a diagnostic it showed that the cars power steering pump was bad and the abs brake sensor was missing; additionally someone had tampered with the cars wiring and jimmy rigged some of the connections behind the front lights. These were very costly repairs and when I told Tony about it to see if I could be compensated since I had just bought the vehicle from him and he refused to help but reimbursed me for the battery. Also Tony was not forth right with the financing part of the purchase leading me to believe the vehicle was less than it actually was. This was my first time financing a vehicle and tho its my responsibility to read any contracts that I sign its the responsibility of the dealer to explain such things as financing tax. Of course I understand the concept that everything has taxes, however I was quoted 11 grand for my vehicle and trusted that thats all Id be paying plus a lil extra for tax. It was not explained to me that for the bank to grant the loan the would charge and additional 6 grand. This figure was quoted to Tony prior to me signing the contract yet he did not disclose it to me, and lead me to believe that what I was signing was simply an agreement to take responsibility for my monthly payment. He is sneaky and manipulative the vehicle has run moderately well but the matinance that has been required has be extensive. So all Im saying is run a diagnostic on the car before you do any business with Tony and read the fine print of the contract yourself!

Ki
Review №62

Bought our second car from auto max love this place they are giving me a second chance at good credit 👍🏿

Ad
Review №63

Great place quality cars best service I bought a car and I’m so happy with it I would recommend all my friends and family very nice owner very helpful five star service.

Je
Review №64

We got a 07 charger and two days after getting it out the lot it started overheating! Tried to blame us because said the water pump was missing okay obviously it was sold to us that way. Not only that but the middle of the dash board was broken, side driver mirror broken, and driver side door cannot be open from the inside. My boyfriend & I are first time buyers and we didnt notice any of those things when the car was shown to us. However, the man that sold us the car knew about all the little bad things that was wrong with the car and failed to inform us. And they wanted us to pay for the repairs, NO you sold it to us like that fix it! I really feel like it was bad customer service, bad business, bad service period! We went back to complain and we were promised that it would all be fixed but I dont trust them I feel like they are only doing half of their work and unfortunately I cannot get a refund. So I would not recommend this place to anyone. They took advantage of a young first timer but couple and took our money. We definitely learned our lesson with this experience.

P
Review №65

Great experience with auto max. I highly recommend them to everybody. Thanks Tony!😀

Al
Review №66

Great salesman, Great customer service took care of us and helped us save money. Go ask for Tony or Aj very nice family orientated people!

Fa
Review №67

Great customer service and wonderful people. I will be coming back here when I need a car again.

ga
Review №68

Auto Max, great car dealership. Had great help from Tony Saad Worked with me get my first car Mercedes bens 09. Really nice to work with to get the car I wanted.

D
Review №69

In all of my 30yrs of being a customer through different dealers and personal interactions thereafter. This place has my heart and confidence.

MI
Review №70

These guys are great! I will continue to come here for my cars!

Br
Review №71

Im going to have to agree with everyone else. Buying from this dealer was the worst car buying experience I have had. I was lied to numerous times about the condition of the vehicle I bought. These guys dont care one bit for good customer service or good product quality. As a salesman for a local business, I am shocked that Automax is still in business considering how poor they treat their customers. Hey Google, how the hell do these guys get a 2.5 out of 5 star rating when they have six 1 star reviews, and one 5 star review? Im not a math expert, but that seems a bit off.

Ti
Review №72

At first I really liked this family owned business. When we first arrived, we were greeted with smiles and the customer service seemed fabulous.Fast forward, I’ve now had my car for a few months and over time I have noticed that more and more things were not disclosed to me regarding my vehicle. Many things are breaking or do not work at all.When I first purchased my car it was summer, so I didn’t check my heater, but now that it’s winter I have discovered that my heater doesn’t work. This also causes issues for effective defrosting.Today was the first day it rained since purchasing my vehicle and, come to find out, my rear windshield wiper also doesn’t work.Before I purchased my car, there was a piece on the back that includes my rear camera that fell off and needed to be fixed. They did not replace it with a new piece, instead they glued it back on. I didn’t know this until the piece fell off and was hanging by the electrical cords, with the evidence of glue.They also stated that they were going to replace the broken mechanism that adjusts the driver side seat. But that also fell apart a couple weeks after I left the lot. Upon examination of the piece that broke, I discovered how they “fixed” it. They screwed holes into the plastic and used black zip-ties and screws. They even went as far as to camouflage their work by painting the screws black. SMH. This is not how a business should be run!Unfortunately, all of these things have panned out over the last few weeks and months and my 72 hour window to return my car has closed. I am now stuck with the bill to repair all of these things that should’ve been addressed correctly by them.I really liked my car before it started falling apart and I really wanted to like this dealership, but unfortunately their integrity isn’t what it seemed. I take back what I told them and will not be doing business with Auto Max in the future.

Th
Review №73

The owner doesnt pick up calls or reply even after leaving messages. I bought a car and put a huge down payment. In two weeks check engine light was on. I called them no reply. Took car to dealer and spent 1100 on it. They have worst customer service. I will recommend stay away if you looking for quality product and you care about how you been treated.

Va
Review №74

This place is awesome aj and Tony were very helpful in getting me in my first car I would definitely recommend them to others. This is a great place to start in looking for good vechicles for a great price and low down payment. Thank you guys (:

iC
Review №75

Tony was so great to work with. Shauna is so friendly, and AJ too. So happy with my Lexus! Thank you to AutoMax!!!

Mi
Review №76

I worked with Tony and Aj. They were great. They got us into a nice car with reasonable payments!

Ka
Review №77

This place is the spot to go to for your next vehicle purchase! Fast, easy and hassle free, these guys make you feel like family and ensure that your experience goes well.

dj
Review №78

Great place a lot of cars good customer service I am happy with my 2014 infinity G37 thank you auto max. Will be back for second car.

Th
Review №79

I ran into a salesperson at auto Max called tony who was helpful and helped us find our family suv and was really flexible on the price we were flattered of the fast service and were in and out in less than an hour if you need a car definaltly talk to Tony,thank you Auto Max

mi
Review №80

I was car shopping for four day it was extremely hard for me to get approved. I got referenced to auto max I had called them and spoke with tony .tony was able to get me approved being that I was a first time buyer . I bought a clean Honda Accord . Tony was extremely helpful and honest . I would definitely recommend auto max as a used car dealership

St
Review №81

Go ask for Tony Auto Max he will get you in a car fast. Good cars.

Re
Review №82

Auto Max is great dealership, nice cars, low miles and great service!!!

Je
Review №83

Come in was looking for a car, meet tony, he was so helpful, made sure he understood my needs and my budget, sold me a good car, showed me a car fax, please if u need a car go see him, Tony at auto max thanks, great person...

As
Review №84

Poor customer service. I came in asking to see i could buy or swap rims and they said that they were interested and told me that they will call me. They never called me for over 2 months and i called one day asking about the rims and told me to come on a Saturday. I came on that Saturday around 11am and waited 2 and a half hours for the owner to show up just to tell me they cant do that. They wasted my time and i drove an hour for something that couldve been told to me over the phone. If youre looking for a place with helpful, resourceful owners, dont come to AutoMax Roseville.

Sa
Review №85

Great customer services,greats cars,good financing low interest rate, Tony is the man sold me a 2013 Chevy spark low mileage great running car I was Financed rite awaaway, if u need a car go see tony I promise u I wouldnt be disappointed,,,,

El
Review №86

Good experience great people and nice cars !!!

wi
Review №87

Tony and AJ were amazing. From calling to finally going there and getting a car. Was going to purchase a 2015 Honda Civic Si but then laid eyes on an Infiniti instead...with the time they spent and work they put in, they got me into the infiniti. No doubt, this place is good if you’re looking for a car. I recommend this place! Keep it up fellas!

ir
Review №88

Great serivce, bought are third car from auto max, first one mercedes c300 second mercedes c250 also are thrid one is infiniti, thank u tony for all the help, u need a ride tony got u👌

Br
Review №89

Great service and great attitudes !! 🥰

An
Review №90

Very customer service.Aj and Tony were very helpful and understanding.If i ever need another car i will definetly come back!

ca
Review №91

Great cars, good sales people, hard working team, thanks Tony, next door neighbor, Akram

an
Review №92

Very good cars got a butifule Tahoe for a good deal thank u Tony

sh
Review №93

I will sure tell my family and friends to go buy car from automax AJ was really nice and help me out what i was looking for got nice car 100%

Ro
Review №94

I got a very nice Mercedes and I can’t be happier about the right priceand the right interest rate and a very good customer service thank you tony!!!

De
Review №95

They sold me my first car and I can tell you they are absolutely the best salesman ever! Looking for a car can be very stressful experience and they made my car purchase very fun, peaceful, and easy! AutoMax sales are very welcoming and were great help to me! They went the extra mile to help me! I gave them an idea of what of I was looking for and they took really good care of me! I was very lucky to find this place, definitely looking forward to working with you all again at AutoMax Roseville I absolutely LOVE my car! You definitely found the right car for me! Thank you!!!!

Ro
Review №96

I am a First time Car Buyer. And they were the best i found in Sacramento/Roseville .They were kind and curtious .Im so glad I bought my car from them .Thank you again for all your support A+++Rating from me

Ky
Review №97

Second time coming great people worked with me both times . Thanks tony ☺️☺️

Sh
Review №98

Experienced and extremely helpful staff! @ Automax Roseville. I didnt leave disappointed! Great selection of low mileage vehicles at affordable prices too! Would highly recommend Automax and I will definitely be coming back. I had a smooth experience thank you Tony.

An
Review №99

Best customer service on that street, really nice sales man Aj. Always answered my phone calls even when busy ask for AJ or Tony

la
Review №100

I came in to buy a car and tony took great care of me i got the the car that i wanted with no money down this is the best place to come !!!!!

Information
11 Photos
100 Comments
4.1 Rating
  • Address:308 Riverside Ave, Roseville, CA 95678, United States
  • Site:http://automaxroseville.com/
  • Phone:+1 916-474-5140
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations