I have been bringing my vehicles for service over the years. I appreciate the integrity Rich and the team operates with and the professionalism. When i brought my car back for other vehicle needs they got me back in and got my car back on the road safely. Thank you so much and keep up the outstanding work. God bless you all! From Ray

Right away, Rich was genuinely concerned with my oil leak on my Jeep. And although they were swamped, he made me feel like my issues were important and that even if there were a hundred customers he would make everyone of them feel prioritized. After fixing my oil leak on the day I was supposed to pick the vehicle up, I asked if he wouldnt mind taking a look at a couple other things and he had no problem at all. Him and his team were excellent. The value I paid for the work they did was amazing and Rich even sent a follow up text a couple days later to make sure my Jeep was running and everything was working out great.Amazing business. They have the best ratings in the area for a reason. Down to earth, legit mechanics that care about their customers. Cannot say enough nice things, see you guys again for a tune up 🙂

Very disappointed with my most recent visit. I’ve been a customer for years so this is not my first time here. Not only was my appointment pushed twice but Rich was extremely rude and displayed poor customer service to the point it was borderline disrespectful. No greeting or anything just rude and wouldn’t let me finish a complete sentence without cutting me off. I will most definitely take my business elsewhere.

Honest and fast work...very polite people here! I havent been this satisfied at an auto repair shop in a LONG time!!

Very pleased with work done. Great turn around time and reasonable price for repairs! So glad I got a recommendation to use them!

Newly remodeled has about everything you might need within reason. Employees and owner very pleasant and hospitable.

Under new ownership the new owner Andy is phenomenal he is putting a lot of hard work into the renovations of that old gas station making it updated and state-of-the-art make sure to stop here to get your gas your beer your cigarettes your lottery an oil change support your local neighborhood gas station

I have been taking my cars to Rich/Shadowoods for 30+ years, most recently a few weeks ago when I had just started a new job and on my second day there my battery died thus requiring a tow. Rich called me within 30 minutes of the car arriving at the shop, told me the problem, quoted a price and it was fixed by noon. I would never think of taking my car anywhere else and have used Shadowoods despite me having lived in Oakland and Wayne counties. The price of the tow is worth it knowing that my car will be diagnosed and repaired correctly. Shadowoods is the best!

Highly recommend have not done me wrong yet. I went to sunnys auto on gratiot theyfixed my brakes I didnt like the way they sounded so I went back they said they just need time to adjust. Didnt like the way they sounded. Went to shadowoods they showed me that I was driving with a broken drum. I will not go anywhere else shadowoods 4 life

Rich fixed all the issues I had with both a Nissan and a Kia. Easy to talk to, respectful, and competent. Ill go back again. Great follow up too!

Ive been coming to shadow woods auto repair for about a year. They are very friendly and easy to work with. the owner Rich gets your car taken care of, and he warranties all work. I give them a 5 star rating and highly recommend them.

I just wished I met Mr.Richard when I had my other car.its hard to find good service.honest.reliable people that back up what they do when they work on your vehicle......Ive never had this in my 50yrs of owning my car Richard goes way over to diagnose the problem and he gets back with you in a timely manner..I am so appreciative I m just happy he did my brakes and rotors my car never drove better at a reasonable price.Thanks again Richard..im gonna recommend you to all my friends and family...

Very reliable place for vehicle repairs. Very friendly and helpful, and even flexible with money and working out a payment if you are short for repairs. However, I found out the hard way that they are very expensive. Repairs that took me 20 minutes to do, and paid 41$ for parts.... they wanted nearly 500$ for it. I found that to be very disappointing because I have always trusted them with my repairs for the past 10 years. It’s not right . I also brought my vehicle in and spent 500$. 4 days later it was broke down again and I brought it back thinking it would be covered under the previous job because it had the same issues as before. That’s when they wanted me to spend another 500$. That’s when I decided to do it myself. Thank goodness did. I saved over 400$ for 20 minutes of my time. They will however get the job done right if you are willing to pay the overpriced quote.

Always honest and provide excellent work.

I have twice brought my vehicle in to Shadowoods expecting an outrageous diagnosis and cost. Both times I was pleasantly surprised that they diagnosed minor problems at low costs and my vehicle has always left their shop running noticeably better. This last time, despite an anticipated multiple days before they could get to my car, they took pity on my predicament (in the process of moving and in desperate need of my car) and had my car fixed before close of business on the same day. I am a devoted customer and highly recommend Shadowoods!

Shadowood is like family to us. We have taken our cars to them for many many years. We watched Rich grow up. When we started taking our cars to Shadowood it was run by Richs father. The whole group is like a family to us and we will continue to take our trucks to them. There work is 5 star * * * * *.

Great they always do a great job and I trust them fully and they dont take advantage of you. Great people

Shadowoods is an old fashioned, full service gas station. You do not find them like this anymore. Excellent service, prices and always professional. Mr. Tiganelli and his crew do a fine job. They are the best!!

Took my car in there for a regular repairs maintenance they put shocks and struts on it they werent tightened down it had to go back in took it and put brakes on it took it on the freeway coming off the freeway lost the brakes had to be towed in once again coming off Heather freeway I watch the calipers on it and it had to be towed in would I recommend this place no I wouldnt even take a tricycle to him

Great place for gas and staff is awsome

Rich and his crew are never anything less than truly professional and courteous. It’s always a pleasure to work with this group of good Christian men and women. Highly recommend this establishment for all your service on your vehicles. Top notch...10 of 10 rating.

Shadowoods Service Center has been my maintenance car repair location for many years and Rich (owner) and his staff have taken great care of all my vehicles for over 30 years. That’s why I keeping coming back. Rich is honest, reputable, and been part of this location for many years. He will give you all the information needed to keep your car in great running condition, whereby you can trust him and his Staff to be honest in all areas of of performance for your car/truck, and relating to you, the customer, what your vehicle requires to keep it in tip-top shape. No doubt this is the place to come for your car care service. His mechanics and the great ladies up front are very savvy is their knowledge of any vehicle you own. Thanks Rich and Staff for quality care and service.

I have used this auto repair on more than one vehicle. They are honest and did not try to take advantage of me being a woman alone. I highly recommend this place!

They did some remodeling, theres more choices now

Great place always honest have been going there for years. They break down what you need done and communicates well...

Richard and all the people at Shadowoods are nothing short of top notch. Regardless of the situation, Richard has always had my best interest in mind. Its so utterly refreshing to be able to do business with a good Christian man and his company. I would recommend Shadowoods to everyone whos looking for excellent service at a fair shake price. Yours sincerely, Jim SmithP.S. - Thank you, Olivia, my granddaughter, for typing this out.

Rich and his team are the BEST! They are very trustworthy and always stand behind their work! If you ever need work done on your car, this is def the place to go!

THANKS for always putting my mind at ease and for being the one place I can trust to fix my car in a timely and cost efficient manner.THANKS AGAIN!

I have had repairs on my cars done at Shadowoods Auto Center for over 40 years. I have known and trusted the owner, Richard, all this time. I’ve never had work done anywhere else, unless I’ve leased cars and I had to bring them to the dealer. You can always expect high quality work and fair prices. I love to support family owned businesses such as Shadowoods Auto Center, and I will always highly recommend them.

This place is awesome. Ive never had such a great experience Shaun was awesome she was extremely helpful and patient along the way looking for all angles to help me..the work was done in one day. I would recommend this place to anyone. I had no worries no stresses.

Shadowoods lived up to its reputation as an honest shop. Great hours. Friendly, helpful staff.I took in a 1998 vehicle that was leaking oil expecting the worst. Rich explained that it could have been one of two things (a $1200 job or a $450 job). Understandably, he said they wouldnt know for sure until they looked more closely.Given the age of the car, I was afraid itd might be the $1200 option. BUT it turned out to be the cheaper one.I also mentioned that the brakes felt mushy. A lot of shops would use that as an excuse to tack on another $300-400. They didnt. Told me the breaks were fine.Ill be going back for all my auto repair needs.

Richard and crew are very thorough in their diagnosis and repair process. They keep the customer informed of what needs to be done. I could not afford to have repairs done at a dealership and the work just as good and probably faster. Its good to have him in the neighborhood.

Friendly staff, great prices and quick with returning my vehicle. My favorite part, they didn’t try and sell me a bunch of stuff I do not need. My new neighborhood mechanic :)

Great service

First of all, let me just say the atmosphere at Shadowoods Auto Center is a pleasant and friendly one. They always ask you if you want something to drink on the house, whether it is coffee or something from the cooler. I took my car there for service and I appreciate their professionalism and honesty about their findings after diagnostic scan. I also noticed Rich, who I believe is the owner, would say things like God Bless you or have a Blessed Day when talking to customers on the phone.

I am always pleased with the quality of work here. The staff are friendly and knowledgeable. I have had my vehicle repaired here for many years and would recommend it to others!

Very professional. I trusted their judgment, since they came so highly recommended. Now I understand why. My water pump was almost hopelessly rusted onto its housing, but they wouldnt give up until they got through the years of rust to free it! Great office staff, as well.

They always let you know whats going on with your repair, theyre honest and let you know what maintenance is upcoming for your vehicle.

What great people. I was in the area for a seminar when the engine light and other lights came on in my car. I didnt dare drive across state without having the car checked out. They fit me right in on a Saturday. Fortunately it was a very quick fix and they didnt even charge me. I was in and out in minutes. Thank you so much!!

Wonderful!!

I had a flat tire this morning while commuting to work. Thankfully I stopped here for help. Rich was so helpful, honest, & kind. They fixed my tire & had me back on the road quickly. They turned a rough morning into a surprisingly pleasant one. Thank you!

Wonderful, friendly service. The guys showed me what was wrong with my Saturn and informed me of maintenance items I should take care of soon. They cared about my car like it was their own -- I appreciate that. As a woman, I did not feel they were talking above me but with me. I highly recommend anyone to try them out and have the great experience that I did.

Do not use this place. Ever.Rich the owner is rude and disrespectful and offers no solutions when you have an issue with their service.

Love the personalized service!!!

Recently had repairs done at Shadowoods on my minivan and was very impressed. Got vehicle back repaired when promised with no surprises. Highly recommended and trust them, won’t go anywhere else.

I didnt notice what i wrote didnt save but. I have been going here for many years always great service.

Always cheapest gas. Owner is wonderful. I love it cos they close for the Lords Day!

I went for service on my Ford last week at Shadowoods. As usual the service was timely and well done. I would recommend Richie’s service to anyone who needs good car service at a reasonable price.

This place is amazing. Every time I go to this location, the people are super friendly and straight with ya. They tell you the problem and go above and beyond making sure you know everything thats wrong with your vehicle. Ive been going to shadowoods for nearly 10 years now and even when I lived an hour away, I would still come visit to get my car done. I dont really trust anyone else. The owner has always been super kind and sweet to me and my family. If you want the great service you deserve, this is the place for you! This place is almost like another family. I can only say but thank you for the years of service you have given to me and many more to come.

The staff at Shadowoods is amazing and personable. Theyre always quick to fix any problem you bring them. 10/10 would recommend to everyone.

Wonderful people! I will be returning. Nice that they took the time to listen to my concerns and we planned out what repairs I can do now and the ones that can wait.

Good service friendly people

It was great...They took great care of us :)

Unfortunately my experience was disappointing. I was referred by Firestone up the street for my tire to be plugged. Came in at 4:30PM on Sunday and the lady at the counter said she couldnt pull any guys off of their current job. Come back tomorrow. I had a flat tire so I really shouldnt be driving around on it. I asked what time they closed she said 7:00pm. So Even though the reviews have been great and I was referred by another business, they couldnt manage to plug a tire in a 2.5 hour time frame. Needless to say, I wont be back and wont refer them.

Always the best of experience with any repair service my vehicles need

Always treated great and the service is always the best. Never have to worry about any service done on my truck. Great service and great people

I’ve been coming here for years! Rich (owner) is always very honest, friendly and very helpful. He will answer any questions you have. The ladies are also very friendly too!

Ive been taking my vehicles to Shadowoods for years and they have always been friendly, reasonable and thorough. I trust Rich and his crew to do an outstanding job every time and theyve always come through.

Rich and his team always provide exemplary customer service. Ive been a customer for many years and Ive always been satisfied with the work that has been done on my vehicles.

Rich and the staff at Shadowood are super. We have dealt with Shadowood for over 50 years. We can not say enough about the service and the staff. Always so polite and give a phone call to tell you what you need, or what they found before they go and fix our Ford. They call so you can give them a OK and go ahead. Never just go and fix something without a phone call first. We can not thank them enough for their thoughtfulness. Never any problem with our vehicle repairs over the 50 years. Always dependable and there when we need them. Call to make appointment, and it is always the next day..Thanks Rich and Staff. God Bless You and your staff..Gerry Moro

Didnt show change in parts. Said the starter was bad.....said the fixed it, picked me up, asked to hear my car starts before I pay.Shoved a bill in my face, I paid no start, had to have it towed home. Actually, it was the fuel pump and they probably knew that.Just ran major game....SHADY WOODS FOR SURE!!! Filing a claim with STATE oF MICHIGAN on this one....too SHADY.To women!!??? Wow dont trust them. Noooo way!!!!!Get to an auto shop this shop must be verified they are scam artist plain out.

Great prices! Friendly staff! I would highly recommend to all my friends and have!

I took my 06 Dodge Ram for a problem that even the dealership couldnt find. I highly recommend this shop before anything else!!

Nice clean place usually they have great gas prices

Great place friendly people and they do a great job Ive been going here for years. They always do a great job on my car

Ive had my 09 Ford Escape serviced at Shadowoods several times. They are always quick to diagnose and fix any problem at a fair price. Rich runs a great facility.

Always an easy experience for me here, Im treated with respect and I know my vehicle is being treated like its one of their own.

Very honest do good work prices are good

Broke a tie rod driving down 94, called Shadowoods and talked to Rich. I dropped off my car and they gave me a lift home (great touch/service!). He called me within 30 minutes with the details and fixed my car that day. Ive been coming to them for a few years now and wont take my car anywhere else. Plus their gas prices seem to always be cheaper.

Service centers like this are few and far between. take advantage and appreciate

I was very disappointed, I read the reviews so I thought this would be a people friendly place...but when I called to injury about a tire repair becuse they were the only place to open at 6am (I had to work) The response was rude, barley let me finish before I was rudely told to Go down to Firestone they open at 7 Just the call all together was not nice, I even asked if I was speaking with Rich...just to make sure it was the one in charge talking to people in this manner! 👎🏾

The service desk help: provacativeThe food buffet : dry, but deliciousService : fas,tight, loose foriegn and they can speak many languagesCoffee : like a top rated roasting plantOwner : he wears his pants to high and tight,But other than that you ask him how i feelAbout Rich ?

Thank you Shadowoods Auto Center. You repaired my 2014 Malibu, something the GM dealership was unable to perform.

Came in with a flat tire freezing cold outside, had the tire fixed before my ride come to get me. Excellent service been here long time.

Helped me greatly. They treat women kindly.

Rich is a top notch guy who runs an honest repair shop. Both he and his staff are friendly and helpful.

Great business. Very friendly and helpful staff.

Always great service, always fair pricing, always polite and friendly.

Not good way over priced

Great communication, affordable and very nice to deal with - Highly recommended.

Great service,solved my problem and were very easy to deal with.

Family owned, trustworthy, reliable

Great Service from everyone. Thanks. June

Kind and helpful staff, and gas prices are decent considering its directly off the expressway!

Got some bad gas there so I dont buy gas here anymore or anything else.

Great service and friendly staff. Highly recommended.

I have been dealing with Rich and his staff for over 20 years now. Honest business that do the job right at a fair price.

Usually the cheapest gas. No frills, no friends.

Shadowoods has been my car Husband for 20 years-I trust Rich and his mechancis with my Life,They keep my cars running at a dicounted price-always giving you that personal service that you just cant find nowadays

Good auto service & one of the best places for gas!

Wonderful workers and very courteous..

Perfect

Quick gas stop

Amazing and very reasonable

Its all about trust. I trust Rich and his team... They havent let me down in over 20 years of doing business with them.

These guys are the best !

Cheap gas and friendly employees

Great people

The price of Gas !

Trash