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Quality Tune Up
1700 Douglas Blvd, Roseville, CA 95661, United States
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Quality Tune Up
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Ka
Review №1

Quality Tune Up at 1700 Douglas Blvd is the only auto shop I will take my 2005 Chevy Tahoe to. I am so happy with all of the services that they have provided over the last almost four years now, that I wouldnt dream of going anywhere else! The staff is not only professional, they actually care about their customers. Last year when I was in having work done, Todd actually took the time to let me know that my tires were in critically dangerous condition! He told me to get them looked at before even going home! My Dad and I ended up at the tire store in our area, just in time. I needed all new tires (pictures included). If not for Todd, my family and I might not be here today!! Really!! Their prices are competitive, work is amazing and done early or on time, the staff I have met have all been pleasant and helpful! Youll never need to go anywhere else for automotive work again!

Al
Review №2

At first impression I thought this place seemed great. They were friendly and welcoming. I came in on Saturday 8/14 for an oil change & tire rotation. Everything was fine with my car on Sunday and I was happy with my experience! Side note, the check off sheet they gave me SPECIFICALLY said I do not have any leaks & all was good. Fast forward to today, Monday, my car was excessively leaking oil so I decided to call them and ask if they could take a look. Again, super friendly & accommodating. I bring in my car and they tell me nothing they did was the issue (aka my car was not leaking from the oil change they did), but that my timing cover gasket was broken & “it looked like it’s been broken for a while since it was saturated - which is why its probably leaking. I said okay, they quoted me $700 to fix it. That’s a lot out of pocket, especially for something they should’ve caught on Saturday? And let’s not forget my check off sheet said I had no leaks. The front desk girl gave me a terrible excuse about why it wasn’t wrote down on my sheet when I asked her about it. I decided to get it checked by TWO other highly recommended places who said my timing cover gasket was absolutely not broken and that my front crank seal is cracked which is around $150 and not crucial to fix right away. At this point, my car is just magically not leaking oil anymore… after Quality checked it. Its just a little confusing and pretty irritating. Not sure what to think about this place anymore.

Qu
Review №3

I’ve taken both of my cars here for over five years. They have helped out myself (college student that doesn’t know a thing about cars) multiple times and have been honest about what is going on and thoroughly explained what the services are that they are doing. All the staff are professional and friendly. Great service all around!

Ke
Review №4

Great customer service. Excellent mechanics.All done in a timely fashion. Price could be better. However, you get what you pay for.

SH
Review №5

This is the only place I bring my car to. And I live over an hour away. But completely worth the drive. Todd the owner is so nice and very helpful.

Je
Review №6

I have had wonderful service from quality tune up from both the office staff and there mechanics. There cost for repairs is very good -and they go out of there way to help with any issues - I will be going back

Sa
Review №7

The name says it all! Quality Tune-Up gives you quality service. The front desk runs smoothly and the staff are great at customer service. Definitely recommend.

Le
Review №8

Theyre always nice. Informed, clean.I definitely appreciate that they always have coupons on their website

Se
Review №9

Thank you, team! Today you saved us, by replacing front brake pads FASTER than in any other places in Northern California!

KB
Review №10

Ive been coming here for a long time. Great service and they get things done quickly. Always happy with their work. Highly recommended.

Pe
Review №11

Great job on my oil change and free tire rotation. Complete inspection performed at no additional cost as well

Go
Review №12

Nice pleased And cheaper price he you doing good job

Lu
Review №13

Small shop with friendly honest folks that listen to you. Waiting room has snacks.

BS
Review №14

Appointment available when I need it. Pleasant and positive customer service. Online coupon applied.

co
Review №15

I come here for my changes, have for years. Its convenient and the folks are friendly. Today was no different other than I ask the guy who was going to drive my car into the bay to mask up. No problem, he says. A minute or so later he comes out masked and gloves with plastic for the seat and wheel. Rad. They addressed my concerns with covid as human as possible. Great service. Also, they checked my cabin filter. Did you know you had a cabin filter??? It was horrible!!! Black almost!Bleh! So they changed that too.Good job Quality Tune Up on Douglasville blvd.

De
Review №16

WENT LAST WEEK FOR AN OIL CHANGE ASKED THEM NOT TO OVERFILL IT BECAUSE I HAD TO REPLACE OIL GASKETS IN THE PAST, BECAUSE OF TOO MUCH OIL. CHECKED OIL TODAY. SEE PICTURE, BELOW VERY DISAPPOINTED. CANT TRUST ANYONE TO DO A SIMPLE OIL CHANGE. HAD TWO TIRE PRESURE CAPS GO MISSING SHORTLY AFTER THE OIL CHANGE THEY SAID IT WASNT THEM MAYBE IT WASNT.

Ja
Review №17

I want to start off by saying everyone here is very friendly and knowledgeable. I’ve been going here for ALL maintainace for the past 4-5 years. But today was the straw that broke the camels back.Had made an appointment to have a timing belt and water pump changed out. I spoke with management to work around my schedule and dropped my vechile off the night before. I know the timing belt is quite labor intensive and was told it’s be about 5-8 hours. Totally cool, I didn’t get any updates or a that dreadful call with a laundry list of other things so I thought everything was copestetic. Than finally got the call 8 hours later thinking ok it’s all done, but nope... my truck wasn’t even touched...as management forgot to relay the message about what repairs needed to be done. I know this place is busy and sometimes we all drop the ball. But unfortunately this was the 2nd time this has happened in a 6 month period. Time is money as i work 6 days a week and took the entire day off of work to get this taken care of, which didn’t get taken care of. And than management decided to blame it on the front desk girl that had no knowledge of my appointment or the repairs I requested. Which I thought was totally not cool. I probably would have reacted a hell of a lot different if the person I scheduled with and talked too in the first place would have taken responsibility for the mess up.So unfortunately this instance would complete our business arrangements. But if you just need a quick oil change I’d recommend this place to anyone. Even at their busy time this place can get you in and out within 30 minutes. But me personally, will only return in a pinch.

D'
Review №18

Pretty awesome folks. Straight forward and quality business to back the name.

Pi
Review №19

A very good place excellent work on your Auto.

El
Review №20

They are really fast

Pa
Review №21

Todd is awesome, I could not recommend a better person to give your business to. I had a oil change done while out of town on a work trip. The garage I used in Vallejo did not put in a seal while doing the oil change and I woke up the next morning to oil leaking all over my drive. I called Quality Tune-up shops, Todd answered the phone. I explained my situation, he told me to come on in and he’d take care of me. Todd’s version of taking care of me was just that! He had me in and out in 15, drained the new oil, put in a seal, filled it back up, topped it off and didn’t charge me a cent. I could have never imaged an auto shop doing anything for free, Todd is the man and the type of small business owner Tou want to give your money to!

Ja
Review №22

I’ve been using this place for years!Great customer service.Fast.Low Cost.Quality Work.They are named Quality Tune Up for a reason. Thanks guys!

Kr
Review №23

Went in for an oil change and they used a coupon when I didn’t bring it !! Great service

Am
Review №24

They always have great customer service and do great work. Highly recommend

Ni
Review №25

Third time at this shop, theyre friendly they have free coffee snacks and drinks. Follow me on Instagram @IrocBullies

Ta
Review №26

Enforcing social distancing. Very nice people. And timely.

Pe
Review №27

Everything went smoothly. They are the best. Sorry I missed Todd today.Great service.

Ha
Review №28

They are very helpful. They really take good care of your vehicle.

Da
Review №29

Once again, they did a great job. My son car needed major work to the front-end control arm bushing, new belts and a battery the price was more than reasonable, everyone is very nice as always you can trust them, they stand behind their quote. What else can you say it’s a great shop

Mi
Review №30

Took my car in because it was making a strange noise when I was driving. Their shop foreman Ron went for a ride with me and new what the noise was right away. I have a 2013 Honda Civic and he worked at Honda for over 10 yrs. Nice to go to a place where they have quality trained technicians to work on my car. Thanks guys.

Al
Review №31

The manager is amazing, helpful and honest. He even recommends other places to go who are also honest if they dont do the work I need done. I have been going here for years for all the maintenance on my vehicles.

St
Review №32

Got me in last minute, clean and professional, even helped me put on my windshield wipers I already had purchased elsewhere at no charge.

De
Review №33

The person who made my appointment and checked me in was awesome. She answered all my questions, I felt good about using them.My appointment was at 8am, my vehicle was not touched till 9am. Several walk-ins were done and out before staff got to my vehicle.Could have been a perfect visit.

ly
Review №34

I have been coming to this quality tune up for over 10 years and theres a good reason. They have provided me with nothing less than stellar service.Todd and his staff are the best 👍

Ni
Review №35

Quick and affordable prices!

JG
Review №36

I take both my vehicles here for oil changes. With no appointment I am always in and out quick which I love! Plus they give free sodas and snacks! I dont know of any other place that does that. Thanks guys!

Ja
Review №37

I’ve been going here for years with multiple vehicles. They are fast. They are nice. No complaints. I drive down from Lincoln just to come here.

Ni
Review №38

This is now the second time I have had my oil changed at this location. The service is quick, the employees are very kind and willing to always help and more so the atmosphere has always been amazing. I work down the street and its nice knowing I can easily get my car serviced in time to get back on a lunch break.

Su
Review №39

I LOVE THIS PLACE! Wonderful service. I never wait longer then 30 minutes. They always greet you with warmth. I have used them for over 3 years now and I would not go anywhere else!!!!

go
Review №40

Great people. Had to make an unplanned visit to get tires inflated. It was a busy day for them and these guys moved vehicles out of service bay to help refill my tires. Didnt even take a dime when I offered.

Ra
Review №41

Quick and low-priced

Ry
Review №42

I use them for more than oil changes and have always been impressed. Time is important. They will work with you to get you in and out quickly. Pay less for the same service as a dealer at a lower price. Plus they remember your name!

St
Review №43

I get my scheduled maintenance for both cars at Quality Tune. Great service, good coffee, and the techs know what theyre doing. The front office people explain everything very thoroughly. Ive had brake jobs, oil changes and smog checks done here. Id recommend them to everyone. Oh, and the price is right.

Ke
Review №44

Great service and very trust worthy. Prices seem high but we live in a totally different economy now. Candybars are no longer .35 cents guys. They are now 1.35, for a freaking candy bar. Brake job per axle 175.00 with new rotors 350.00 per axle. Thats on a basic small SUV. Outstanding Customer service. Lots to do within walking distance while you wait for your car or they will take you home within a 10 mile radius, but flexible. Just cant say enough good about them. They will earn your trust. Thank you all, this is KERRY THE GREAT signing off.

Mi
Review №45

So I went in today because I thought I had a leak in my car and was hearing a noise under my dash in the car. Being a girl I knew that the air conditioning had condensation and would drip under the car. But I didnt know the window defroster would do the same thing. As always when you hear a noise in your car and have the mechanic drive around with you the car doesnt make that noise. Even though they spent time on my car, they didnt charge me because they didnt find anything. Most mechanics would have. Thank you Quality Tune Up.

He
Review №46

This place is top notch!I randomly chose Quality Tune-Up for an oil change about three years ago simply because theyre close to my work and had good reviews. I have been absolutely thrilled with their oil change services, repair services, and customer service!Every time I need to come into the shop theyve happily answered all my questions and, most importantly for me, charge a reasonable price for their services. Even when I want to go into the shop to see what needs to be fixed and why​. Theyre incredibly accommodating​ -- they dont have anything to hide like some other shops out there.Their customer service is far superior to any other car service shop Ive ever gone to. I grew up around cars and helping fix them, these folks are simply in the service of helping their customers, not overcharging​ them. If I had my own garage and tool collection Id work on my car myself, but since I dont have that at my disposal I am going to keep going to Quality Tune-Up for all my car needs as long as possible!Oh, and they have solid internet for customers in the waiting area, along with snacks and drinks :)

an
Review №47

This is the spot to visit if you want your vehicle serviced for a great price, very reliable staff that actually listens to your questions and concerns, staff member Gina is very knowledgeable in what she does, kuddos to her! And the coffee they offer while you wait not bad at all, keep up the great work!

St
Review №48

Best place in Roseville. Incredible and honest service.

Tr
Review №49

I have been taking my car here for years, always a great experience! The staff is friendly and considerate, mechanics are really great. Have been for everything from an oil change, to a clutch. Great shop!!

Pe
Review №50

The Quality Tune Up on Douglas Blvd, in Roseville does great work! When I got there I was personally greeted by the district manager. I was getting an oil change and a tire rotation. He was very friendly and because it was not that busy, he invited me into their shop to see what they were doing! I was happily surprised. I saw everything that the technician was doing and he explained what he was doing and why he was doing it. I would recommend stopping by if you are in the area and you need an oil change!

Le
Review №51

Great customer service they made it less of a chore really happy with the service I got.

Er
Review №52

Very friendly and actually listen to what you say and hear you out. They will advise you honestly and they have reasonable diagnostic fees. Great for mechanics who dont have time for troubleshooting. Thanks again Todd and Van!

Bi
Review №53

This is my second visit and I received excellent service both times. Each time details were explained to me that helped me make good decisions about needed services.This visit, I was short on time. But they were able to change my oil and rotate my tires in about 30 minutes. I really appreciated the extra effort to help me be on time!

Lo
Review №54

I am very pleased each time I have been to Quality Tune up. They make sure that I am safe on the road. They told me my wipers were bad but I could fix them the next time in. They are not pushy and I like that about their team. so go to Quality on Douglas and Sunrise you wont be disappointed.

Al
Review №55

The best car service that you could ask for . They really do provide the best quality and customer service. If you need any needs, services, fix ups, tune ups, GO TO THEM ASAP!!!!!I love them

Ro
Review №56

Great place to go for car repairs. Friendly service and they dont over charge or try to sell things not needed. I will be going back for all my work.

Te
Review №57

Always great service!

Sc
Review №58

A great place! I took my wifes car in for front brake noise. They fixed the problem super fast at a very fair price. I will definitely be back!

Ca
Review №59

Staff is always friendly...I have followed one of their employees for 20 years. He ended up making this Quality his home for quite a while. They have an excellent work ethic and are honest with the information they share with you to make your car run better.

Br
Review №60

They provided some of the best customer service I have ever come across especially at a auto shop. I’m even from out of state and they treated me great. They fit me in immediately and understood my concern of getting home. Wonderful people and company! Honest and highl reccomened.

ta
Review №61

I absolutely love coming here, and haven’t been any where else in several years. Super quick and fast. They have snacks and drinks for free while you wait :)

Al
Review №62

Excellent, honest service! I have had smog checks and oil changes done here. Convenient location with a comfortable waiting room with snacks and beverages!

ka
Review №63

My car wouldnt start and every mechanic I went to said we dont know whats happening and I should take it to Cadillac directly. These guys found out in a matter of minutes, ordered the part, and fixed my car same day and saved me money. These are real knowledgeable mechanics, I will go back there without even thinking twice. Finally found the family mechanic Ive been looking for.

St
Review №64

Excellent service. Great value. The staff, starting with Sandy on the phone, was friendly, helpful and professional. I just started a transportation business and based on my first experience I will definitely use Quality Tune Up Roseville to service my vans.

Cy
Review №65

Great place

Ki
Review №66

They are so friendly here. They offer coffee...tea...donuts while you wait. The greet you upon your arrival. I would recommend them.

Ho
Review №67

Great place to have work performed for a reasonable price.

Cl
Review №68

Very helpful and clear about price and work needed. Have good advice and had the work done in the time stated

Ma
Review №69

Been using this place for 15 years..Great service.Reasonable prices.

An
Review №70

I’ve been coming here for over 5 years now. Exceptional service, FREE WIFI, cookies, soda and snacks while you wait, for free. Oil change included FREE tire rotation also.Great prices !!! And always so friendly.

N0
Review №71

Awesome place, always able to get me in quick and does excellent work on my car without trying to break my pocketbook!

Ro
Review №72

Good speed and quality service! Will return for oil changes

Al
Review №73

Fast and reliable service

Jo
Review №74

I got a smog check at Quality today and was very impressed. They were very efficient, friendly and got the job done. They were fairly busy but seemed very organized to keep things moving. I recommend them!

De
Review №75

I always love coming to this shop. They not only have wifi that I can use while I wait but they always go above and beyond to explain or show me what they are talking about. I highly respect and recommend this shop to everyone I talk to about car maintenance and repair.

DA
Review №76

Safety First has been having oil changes at Quality Tune-Up in Roseville for many years. The customer service is outstanding and the technicians are very professional and the oil changes pricing is great (Use coupon on-line). All my vehicles are serviced here and I would not go anywhere else.

Ki
Review №77

This was a great place to get an oil change. Good price and complimentary drinks and snacks.

As
Review №78

Helpful and fast service, I would definitely recommend quality tune-up to friends and family.

An
Review №79

The service was fine. The employee insisted my car could only take synthetic oil. Only to find out from my husband, he gets regular oil all the time from another place....I ended up paying about $80 instead of the usual $40 elsewhere. So its my fault for not knowing. I would recommend to know what you need so they dont try to upsell stuff.

Pa
Review №80

Ive been coming to this Quality Tune-up for over 20 years and since the new change of ownership, this has been by far the best in terms of quality, professionalism, courtesy and exceptional treatment of its customers - complimentary coffee, water, refreshments and snacks while you wait. Makes you feel very welcome.

Bj
Review №81

Excellent service, good coffee, and reasonable prices. Ive been getting my car serviced here for three years and have been pleased.

Ch
Review №82

My 2012 Chevy Malibu had its check engine light come on and was blinking. I had to have it diagnosed and fixed immediately due to the fact the I need the car the next day for a road trip. Quality Time up was the only place in the area that accepted my warranty and could get me in that day to run the diagnosis. After about 40 min just as quoted they had the problems narrowed down and could have it repaired in about another hour and a half. Their customer service was very professional and they are very friendly. I highly recommend them for any service or tune up.

Da
Review №83

Whenever, I go to quality tune up I was taken care of for oil change.Had the fan clutch go out because no coolant. Not sure how I ran out of coolant when they say they fill up liquids. $500 to fix and 3 months later go for oil change, they say radiator leak but do not do a test? Want to charge $700, I don’t know what to do?Didn’t take time to explain anything.

Je
Review №84

Quick and easy. Good deal. Will be returning

M
Review №85

Super nice 👍👍👍

Hi
Review №86

Friendly and quick service. My first choice for oil changes

Er
Review №87

Prices arent very pleasing but theyre very informative when asking questions about your vehicle

KT
Review №88

Went for an oil change last minute. There was no wait. Took 20 mins tops. The lady at the counter was super friendly.

As
Review №89

I was immediately greated and helped as soon as I stepped out of my car . They also have free snacks and drinks while you wait. Overall great experience, and I will come here for my next tune-up.

Od
Review №90

Quick fair a right the first time.

W
Review №91

Great service and professional, courteous personnel. Smogged one car today. Have been coming here for years for quality service.Sold one of my vehicles 2 months ago and needed a Smog Check. Walked in to Quality Tune-up in Roseville and they jumped right on it. I was out with my certificate within 30 min. which gave the buyer even more confidence and easily completed the sale.

St
Review №92

Great place to take your vehicle

Je
Review №93

Ive had 3 recent trips to Quality for miscellaneous items with the cars I own and in every case, the attentiveness and care of the employees for even the smallest detail was outstanding and memorable. They could have easily taken advantage of me and sold me service I didnt need since I had some unusual problems, but all was completed with wonderful professionalism and care for the customer. I have just moved out of town and regret very much that I have to find a new service center that can compete with Quality TuneUp in Roseville.

Tr
Review №94

It can be very intimidating for me to go in and have my vehicle serviced but this place made me feel very comfortable, the service was great and within a good time. I will definitely be coming back and would recommend others to come here also.

Lu
Review №95

Brought my car in for a check engine light, they found the issue and another issue that was not related to the check engine light. They fixed both and were very fair on the charge. Would recommend to anyone.

Mi
Review №96

Great shop, the front office is very efficient and the quality of the service is top notch. Im new to the area and Im glad to have found my go-to tune-up shop in the Roseville/Sacramento area!

Ta
Review №97

Came in to SMOG my truck. Was given over 2 hour wait time to get to my truck but they were done in just over 1.5 hours! Currently they do smog checks tuesday-saturday. Really respectful staff and clean facility! Have complimentary snacks and drinks. Located next to plaza with food and shops you can walk around in the mean time. Definitely got a returning customer!

Ja
Review №98

Ive been going to this shop for quite a while. Theyve only gotten better. I never get talked into extra service, theyre polite and they are now offering coffee, water and snacks.

Ro
Review №99

Needed to have my truck smog check completed before getting my registration. Just pulled in and in no time at all they had it done. Very friendly and knowledgeable.

Li
Review №100

I dont feel that they stand behind their work 100% and they also like to charge for certain things twice. I:E: If something needs to be removed to get to another part they are working on, they charge to put it back in.It is hard to explain, but pay close attention to your bill!

Information
36 Photos
100 Comments
4.6 Rating
  • Address:1700 Douglas Blvd, Roseville, CA 95661, United States
  • Site:https://myqualitytuneup.com/location/oil-change-tune-up-roseville-ca-95678
  • Phone:+1 916-581-4137
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
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