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5 Star Auto Service
1320 NE Cedar St, Roseburg, OR 97470, United States
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5 Star Auto Service
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ei
Review №1

My starter died on a recent visit to Roseburg. Even though they were busy and short a mechanic, Richard jumped right in and said he would repair it himself and not to worry. Even with no appointment, he got me up and running in no time. I highly recommend 5 Star Auto not only for their professionalism but for their honesty and fair pricing. Everyone there is also so nice and friendly. If you are looking for someone to work on your car, look no further and give them a call!

Br
Review №2

Richard was so professional and kind. They did a pre purchase inspection of my vehicle, told me about all issues then fixed them all at a very reasonable price. I will use them for any and all mechanic work going forward!

He
Review №3

We paid 153 dollars for them to run a diagnostic, snap a loose wire back together and pour some transmission fluid in. to be told he couldnt fix the issue . seems expensive to me for the things done but hey if you wanna pay it go for it I do not recommend

Ri
Review №4

5 Star always gets my Jeep in right away! They are so fast and friendly. They are extremely knowledgeable, they always give me options without trying to sell me things I don’t need. I’ve taken all my cars here and will continue. Thank you 5 Star!

Kr
Review №5

My husband Bill Shamblin bought a car from 5 star auto, & it had a viscous clutch issue for the all-wheel drive..and they replaced the entire transfer case at NO COST!!! Complete HONESTY and transparency...when dealing with me, and the trust I had with the employees will eliminate any fears you might have about mechanics and how other shops try to upsell services to you. Outstanding and awesome. Extremely friendly and reassuring. If you go anywhere else...good luck!! Thanks guys!!

Cr
Review №6

Great professional people, they got us fixed up and on the road quickly! Highly recommend!

Pa
Review №7

With years of help from these guys I cant say enough about them. Thanks!

Ti
Review №8

Very good mechanics extremely knowledgeable about what they are doing i will not take my vehicles anywhere else 😀

Da
Review №9

Great customer service, quick on the job, very professional. So I would say thanks!

jo
Review №10

My sons 2010 Mini Cooper was throwing all kinds of codes. The guys at 5 Star Auto took a look at it and found out a brand new fuel pump we had put in ourselves was faulty. We installed a new one and it runs great. Really nice people. Thanks guys!

Pe
Review №11

I always feel confident that I will great care when I go in with my van. I plan to go to back in a month for my oil change. I really appreciate everyone there.

Ja
Review №12

Knowledgeable and fair! Great people !

Wa
Review №13

5 STAR is appropriate for this business. Good communication, on time repair, and fair pricing. Many thanks for a great experience.

Ra
Review №14

Its called 5 star for a reason!! I have taken all my vehicles to this business!!! Repairs from mechanical to electrical first class all the way!!! Highly recommend!!!

sa
Review №15

Its hard to find a trustworthy mechanic but we believe that is what weve done. 5Star was through, provided excellent information (above and beyond), quick and fair pricing. Well be back!

Le
Review №16

I give 5 Star Auto a 10 Star Rating. I had purchased a vehicle that ended up having some big issues. I decided to have some major repairs done and couldnt be happier with the results. I liked the gentleman at the front counter so much that before and during the repairs I had done there, I would stop in to talk cars, ask for advice and general opinions on the my vehicles. He was always happy to help. Come to find out. It was the owner I had been speaking with. I had no idea. The rest of the staff/employees are just as friendly and helpful. To sum this all up. This shop has earned my trust and respect and in doing so gained a loyal customer and friend. Thank you 5 Star Auto.

Ed
Review №17

They make sure the job is done right. They double check to see they have the right parts. I drive a Mercedes and they called to insure they used the right oil, coolant... And not just go by what the bottle said would work.

Jo
Review №18

I just called them so dont know much about their work but over the phone they very polite

As
Review №19

I highly recommend this place to anyone! We stopped in for some over heating issues, they ordered the part and got our truck up and running great again. They were very nice and even though they didnt have time, they worked us in and got us on the road again! Thank you, thank you, thank you! We truly appreciate you!

Ga
Review №20

Excellent service, great communication, and fair prices. Definitely coming back for anymore auto repairs.

Sc
Review №21

Such friendly service from all. Every time I get my oil change they make sure I know everything they are doing and why, even taking the time to walk me through it. They are also reasonably priced and dont hide any extra costs. Support this business! They deserve it.

Sa
Review №22

Awesome service! We will not be going anywhere else. Top notch work.

Ha
Review №23

I am homeless & blew out my heater hose causing my vehicle to spew antifreeze & overheat. Griemy (Apologies if my spelling is off) & his guys saved me. I am so grateful & thankfull.

Sh
Review №24

They replaced 90% of my 4 wd front end axle, drive line, u joints etc. I did some damage appearantly. They did awesome. Reasonable for major work!

No
Review №25

Driving through Rosenberg Oregon, had some issues with my RV. Called and talked to see if they can squeeze me in to my RV. They didnt think they could squeeze me in and they said they will let me know. And they did call me and told me they cant since they are booked all days till weekend.5 Stars for being nice and calling me back and letting me know. How many shops do this kind of service. Even though they couldnt help with my time frame but as far as customer service I give them 5. Thanks guys for getting back to me.

Am
Review №26

We had to take my husbands truck in and they were very courteous and finished the work ahead of what they quoted us. As we just moved to the area we didnt know the best place in town but after reading the reviews here we decided to go with them. We are both very glad we did and will definately return if we have any future car issues.

Do
Review №27

My first car repair since moving here and I couldnt be more pleased. Very respectful and honest.

Ge
Review №28

Friendly staff, fast and fair work. I would not hesitate in recommending their services to anyone.

El
Review №29

5 Star Auto Service deserves 10 stars! We were travelling through Oregon and had a problem with a loose windshield wiper arm. We pulled in to 5 Star and they had us on our way in minutes. At no charge. True Good Samaritans! Thanks 5 Star!

Ke
Review №30

They took care of me. Even on a Friday afternoon with a parking lot full of other work, they were still able and willing to fit me in. My work was done quickly and now I have no problems. The office staff were very friendly and everyone acted professionally. I will be back again.

Je
Review №31

Were Canadians traveling to visit family in New Mexico and ran into vehicle troubles north of Roseburg Oregon. We were referred to 5 Star Auto and were absolutely overwhelmed by the service and accommodation we received. Gimry, Joe and Richard are consumate professionals who provided excellent service and advice in our time of need. Many thanks to 5 Star who deserve their 5 star rating.

Je
Review №32

Fast and friendly as always.

je
Review №33

Great guys, got me in last min and on the road in less than an hour. Fair priced.

si
Review №34

My experience with 5 star auto has been very good .they have serviced my vehicle and my sons mini coop as well, they will not take advantage and are an honest business.

Sh
Review №35

Always great and trusted service!

He
Review №36

Helped us in a pinch...awesome! Did fine work.

ma
Review №37

Good Work-----Fair priced-----Nice friendly folks--Would return !!

Sh
Review №38

5 star rating . Great people enjoy them all . Always willing to go the extra mile to keep my car running in good shape.Thank you all.

W.
Review №39

Fair price and good work.

Di
Review №40

Great service, great people.

Er
Review №41

Great place awsome service.

Lo
Review №42

We had a problem with a previously installed fuel pump, which apparently was defective, and the folks at 5-Star took excellent care of us! We would definitely recommend them to our friends.

Ha
Review №43

To cool and very halpfol

La
Review №44

I have gone here for years. Excellent service, honest and fair.

Do
Review №45

Got me right in and took care of me. Thanks!

Information
16 Photos
45 Comments
4.8 Rating
  • Address:1320 NE Cedar St, Roseburg, OR 97470, United States
  • Phone:+1 541-672-0249
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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