Id never been there nor had Id known anyone who had, but I took a chance. I called a few days before to see if they could fit me in. Rather than saying no, she said give us a call after your meeting & well see what we can do. Anyway I got there early, told them what I needed and the fact that I had a meeting & couldnt wait. The mechanic said no problem, itll be ready when your meeting is over. And he was a man of his word. Cordial, respectful and professional. I think I found my new mechanic!
Been going to Scott Motors for several years, theyve always been prompt and efficient. Done minor fixes at no charge.
This place is very close to my house, but I never went because its in Shockoe Bottom with no lot to park in, just street parking (so be prepared for that). I used to go to another place near my office b/c I could just leave my car there, go to work, and then retrieve it at the end of the day. Then the pandemic hit, and I was not going into work any more, and I needed my car inspected. It was easier to go here so I tried it. I went again today for a small thing, and he took care of a few other small things while he was at it, and didnt charge me one cent! I was in and out in about 15 minutes. I will definitely take my car there for all inspections from now on, and any other repairs that come up. Seems like a place that will give you the service you need, and not try to upsell you on things you dont.
This place is what every mechanic shop should strive to be. They will work with you and tell you exactly what you need. No more, no less. They are looking to get your car problems fixed without having to make money off of telling you that you need services or parts that arent necessary. Very knowledgeable, affordable, and will consult you before doing any work you have not already approved. I cant say enough great things about this place. Be ready to get here early though as their daily slots fill up fast!
Honest mechanic that does a good job.
Great shop! I just went in for a state inspection, but he really went above and beyond to help on a couple light bulb issues. Very fair pricing and professional experience. Thank you!
Went in for a state inspection (first-come, first-served - its a small garage) and I was done in under 30 minutes. Straightforward and super fast. Let me know off-hand that my back brakes are due for a change, which I appreciated. Thanks!
The owner was very rude and rushing everything, also this shop sales fake inspection stickers
I cannot day enough good things about Scott and this place! We are new to the area and brought my sons car in for something to be fixed. He stopped what he was doing and took care of it right away!! He was truly a BIG help in knowing the car was taken care of and done right. He could have charged a ton but his price was more than fair!! Service and quality tops any I’ve been to. HIGHLY recommended!!
Perfect place to get your car inspection done!
Great service. Perfect
First the owner tells me he only does inspections in the morning and all of his other work in the afternoon. Other work?? OK fine, Ill go in the morning. Great! he says. Just bring your car in when we open at 8:00 and its first come first serve Only he neglected to tell me he isnt open on Friday. Or Saturday. Or Sunday. I keep hearing that the staff was very helpful or whatever. Staff? What staff? The man told me himself that he was a ONE-MAN operation. I guess everybody else can afford to leave their cars here to be worked on for weeks and thats what constitutes other work. DONT COME HERE!!!
Quick work and always the best prices in town. It’s unbelievable the amount of honesty and integrity you can’t find in this city but Scott holds highly hear with his team. Won’t be afraid to tell you the truth or recommend someone who is quicker or specializes.
Great service. Awesome work.
Lewis the owner of ScottMotor is a straight forward reliable and honest mechanic. A person you can trust to not RIP you off and genuinely values his customers and community
Been going there since 2006, always excellent services.
This place is wonderful. I was convinced I needed a new alternator or battery and told the guys here that. They looked at my car the next day and called me to tell me it was just a loose battery cable. I was so pleased and impressed! This is definitely my go to place now.
This small business auto repair shop is very reputable. I’m sitting here on a Friday 1/04/2019 and I realized it’s closed ; bummer. I pull the business up on Google and as plain as day the Google business page states that it’s closed.I’m leave this great 5 start review to refute the poor one left by Benjamin Toro. Yes it’s a one one show, yes they are closed on Friday, Saturday and Sunday, but if you want a mechanic that you can rely on and that won’t empty your pockets over some non existent repairs support this SMALL BUSINESS.If you want the like and the feel of the big box repair shops. They are waiting for you with their hands wide open to dig in you pockets Monday - Sunday go there.
Great, honest, and homely mechanics in downtown Richmond. Trust is always a big factor in who you take you car to for repairs and these guys show they truly care about you and your vehicle. They always shoot me straight about the problem and take care of it for me.
Great, honest and no BS car repair shop. I went in for an issue with my slave cylinder. It only needed fluid, and they told me thered be no charge since it was an easy fix. Not necessarily raving because it was free-- Just happy with the honest and straightforward service. Highly recommended
Honest hardworking shop here. I came in one day and they told me they were too busy to look at my car. I brought it back the next day and they got to it right away. Only charged me $5 for the new part. I hope my car doesnt break again, but if it does I know where Im going.
This guy is the car whisper. I went by there because my car was squeaking and with two wrenches and 3 minutes, he fixed my car. THEN, he said, when I asked him how much I owed him, he said to get him next time! I LOVE LOUIS!!!! He is truly a good person!
Scott Motor Co... are very professional. They ran thru my inspection in detail and explain what it would be need for the future requirements once the inspection was done. Their price are reasonable and I would recommended to all just like my friend Jay recommended it me. Its a five star place.
These guys did a great job knocking out a mirror repair and getting my car ready for inspection. One of the best no-BS shops Ive been to in a long time!
Scott Motor Co was a great experience from start to finish. The mechanic was kind, thorough and fast. Honest reliable service was apparent.
A great business thst has been in the family for.many years and quality and fair and reasonable charges
Good people at Scott Motor Company. Accepted me as a walk-in and worked quickly. Dont hesitate to bring them your business.
Great place for an inspection. They got me in right away and were super quick.
The best
Ive been taking my car to Scott Motor Co. For three years now. Not being from the area, I had a couple questionable experiences, and then I found them! Honest, knowledgeable, and hardworking people, I cant ask for more!
I highly recommend this place to everyone. Great work, great prices, and excellent customer service.
Great guy
So happy this place is right in DT rva. I went there for an inspection, they checked everything quick and I was out in about 10 mins. Other places (well known) said it would be take an hour.Great staff, right to business and very friendly. Highly recommend going here if you need any work done on your car.
They were extraordinarily helpful in getting me out of a bind quickly, at a reasonable cost, and with proactive communication!On my way to work on 95/64 when I see in my rearview mirror smoke billowing out behind my car. I notice my engine temp gauge heading towards max. Yikes. I pull over right away downtown Shockoe to see coolant sprayed all over my engine bay and coolant steam aggressively leaking. Im new to the city, frustrated, far from my neighborhood, AND its a holiday (MLK day). Where can I go, and who can I trust? Who is even OPEN? Looked on my phone for shops close enough to limp to, but the first one didnt no answer. Then Scott Motor picked up. The guy was quite polite and told me to come right away: theyd be able to help.When I arrived at the shop, I was immediately back to feeling skeptical. Found street parking amid some snow, and inside were some partially reconstructed cars covered in tarps, some scruffy guys next to a wood-burning stove right by the door. But after talking to Steve there, I felt like I left my car in good hands.A+ on communication from start to finish, especially as they proactively reached out as they learned more about the scope of repairs.Radiator was busted, and they got it replaced quickly and at a reasonable price (I compared to quotes I got from other shops once Scott Motor told me the issue). They even dropped my price since I had a gallon of coolant to contribute to refilling my car. My only complaint was that radiator fluid was still all over my engine bay, so it took a few days for it to all burn off - all the while leaving me temporarily concerned that there was still a coolant issue with the car. However, its now three months later of daily commutes and a few road trips, and Ive had no issues with any of their work.Accurate diagnosis with no extras - YESQuick service - YESReasonable prices - YESWorkmanship - YESRustic shop - YESWould return? - Absolutely!
I was recommended by a friend and have been going ever since, recommended them to my daughter and anyone else I can think of..
I have never had a better experience with car repair. The staff is honest and extremely helpful.
Excellent customer service very helpful and respectful.
They dont encourage walk ins👎
Very helpful!!!!!!! Very nice people, so helpful!!! Feels like family !!! Which I kinda am !!!! Scott motor company, is the best and the kindest car company! Woooohooo go guys !!
Big Ok
Always a good experience coming here. Ive been coming here for about 5 years and will continue to bring my vehicles here.
Clean and friendly place. Honest and down to earth place of business.
Great service!!
I called to ask if they charge a dead battery and they hung up right after my question. Not exactly professional.
Just looking