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Gayton Automotive Service, LLC
2580 Gayton Centre Dr, Richmond, VA 23238, United States
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Gayton Automotive Service, LLC
Comments
La
Review №1

They always take great care of me and my vehicle. Excellent service, only place I trust for all of my car care needs.

Ma
Review №2

Did great work on my accord, but sent my mercedes in for state inspection and to fix the air conditioning. Spent $700 less than i thought it would cost…….but when i picked up my car the back of my car was flooded with water like they left the back windows open, while it was raining and the shifter boot was completely ruined cost me $300 to replace. Very disappointed with the level of care. Thought i found myself a new shop. When i called to ask what happened no one answered :/

Ke
Review №3

They did my state VA inspection very good.

Hu
Review №4

Very honest people! My favorite mechanics so far! My friend strongly recommended here, it’s a trustworthy place.

Mi
Review №5

Since moving away from the area, I would still make the drive to ridge field auto for my car needs. They charge very reasonably and get the job done in a timely manner. Will continue to return due to their honest and stellar service.

Ro
Review №6

Awesome place for service. Friendly and reliable. They do great work. I had struts put in and they did a great job and got me in and out at a great time. I highly recommend these guys the whole staff is awesome. They treat you well and they dont rip you off like alot of repair shops. I will definitely be back . Thank you guys again!

Bi
Review №7

They were friendly and efficient as they always are. Thats why I keep going back to them.

He
Review №8

Wow!! I got my inspection there quick and easy. They have a very clean facility and respectful staff. Ill be going back

Na
Review №9

Went in because our check engine light was on and we were afraid it was going to cost an arm and a leg. Turned out to be a small fix! Some companies might try to up-charge customers to pay for something expensive, but these guys tried the cheapest fix first and it worked! Very friendly and knowledgeable about cars and they worked as a team to make sure our needs were met. We just moved to the area and this place will be handling all our mechanic needs!

Am
Review №10

Needed a state inspection. Made an appointment for that same day. Took a walk and the inspection was done in less than one hour. Easy! They did not try to rip me off like some places that try to make extra money off of you. Gave me honest feedback about upcoming fixes my car would need in the next year.

Ma
Review №11

Professional, friendly, and very fast. No doubt about it, I will be taking my vehicle back for whatever it needs and I will be recommending Ridgefield to friends and family

Sa
Review №12

After 2 years in RVA I feel like I finally have a mechanic and shop I can trust. I was being quoted for a major repair by the other guys and I found out that it was actually a simple fix..it saved me $300! Its comforting to know my car is taken care of and I dont have to worry about being taken advantage of as a consumer. Well be bringing our cars here from now on and specifically to Preston, hes the best! Honest, friendly, polite. Hes a great mechanic and this is a great shop.

Li
Review №13

I went in to get new brakes on my car and I have never been to a more friendly crew! They were all very welcoming, personable and want to do everything they can to help you out. I will definitely be coming back to them when my car needs a tune up!

Un
Review №14

I usually service my Accord at Honda showrooms. In my last service, I got a $150 bill. I decided to give Ridgefield Auto service a shot. And it turned out to best decision, I made. They called me and discussed the issues in the car and gave a quote upfront. I paid only $60 including all standard services and oil change. Happy to do business.

Jo
Review №15

My car begin having a minor issue while I was out of town. Considering my emergency they took me right in and evaluated and repaired the issue quickly so that I could get back on the road. Wonderful service and people.

Ra
Review №16

Very good service. The price is good, staff is polite, place is neat. Decent and honest people.I had car inspection here. Normally when I did it with Midas, they would find something for me to fix and would cost me hundreds of dollars. But here, Ridgefield Auto only charged me $10 to fix the frog light which was broken.

Jo
Review №17

I have been using and trusting the folks at Ridgefield Auto for many years. They have worked on all our vehicles, brand new, and some pretty old ones too. They have helped me out in a pinch more than once. They are good people, and talented mechanics. -j-

Br
Review №18

I have had my car serviced twice at this location and was extremely satisfied. Great Service!

Jo
Review №19

Its nice to find honest mechanics. This is the only shop I trust in Richmond.

sa
Review №20

Honest people...you dont always find that when it comes to mechanics. I will return to them in future 😊

Ch
Review №21

This has become my car and truck repair shop of choice. Nice people and competent mechanics on site. They can handle anything from state safety inspections to complicated engine repairs at fair prices.

Ma
Review №22

The service isnt bad, and the staff is nice, but the labor costs are WAAAY overpriced for someone who is watching their budget.I went in to get my window motor replaced because it died, and the part was $80 (which sounds about right because the part at a general auto store is about $50) But the labor costs were $145 dollars, for work I know can be done in 30-40 minutes.I took my car in around 9:45am and didnt get it back until close to 3pm.The time it was there wasnt really my issue, as I understand places can get pretty busy, but I feel like I paid for my car to sit in the lot half the day instead of the actual labor cost.If I would have had the tools I needed to do this myself I would have and saved myself time and money.

Ma
Review №23

Preston was so helpful today. I am so grateful. Thank you so much. What a wonderful business I live so close to.

Ke
Review №24

Very honest guys! My favorite mechanics by far

Al
Review №25

This a GREAT and HONEST shop. I took my noisy and rough running truck there expecting an expensive fix, the mechanic (Marshall) diagnosed the noise in literally 3 seconds and the part was on the truck 30 minutes later and it was running perfectly again. Total cost was $14. I will not hesitate to take any of my cars there for service, these are GOOD guys. Thanks Ridgefield Auto, youve got my business! ~Andy Crehore

An
Review №26

Went for the first time - Marshall helped seal a leak on one of my tires. The experience was fast and easy and the price was right. Highly recommended.

Pr
Review №27

Preston was a huge help to me. He really goes out of his way. I love the service here. Theyve definitely earned my business.

Th
Review №28

Time and time agin the Ridgefield Automotive team demonstrates honesty and integrity in their work. In my expierence they do not charge you to diagnose the issue youre experiencing, and more importantly they wont try and sell you parts you dont actually need. I personally think that their hourly service rate is fair and I have no issue paying for service that I wont have to second guess.

E
Review №29

I have been a customer since 2006. These guys are nice, honest and are pretty quick whether if you are waiting or pick up later. Great inspections, oil changes etc!

el
Review №30

I am so thankful & thrilled I went back to Ridgefield Automotive for a 2nd opinion, after getting a rejected State inspection. Unfortunately, I couldnt get an Inspection late in the day, 12/29/16. So I went to another place in the neighborhood . I am a 61y.o. single girl & usually get taken advantage of by automotive repair shops & dealerships. I was told by this other repair shop my car needed about $450 of work, after the owner did State inspection. Yet, Ridgefield Automotive found a couple of minor repairs needed, ONLY! They have been doing State Inspections on my cars for many years, as well as various repair work. Though I started using the dealership to maintain my newer car, several years ago, But now I will return to this fine, family owned automotive shop, for my cars servicing!!!

Je
Review №31

Best automotive service I have ever had the pleasure of dealing with. I wont go anywhere else. Preston is a wizard.

J
Review №32

Very honest....Midas told me I needed $2300 in repairs for 5 items required for a Safety sticker. Here, they found that all 5 items passed.

Pa
Review №33

Honest people trying to treat people the way they would want to be treated.

Lo
Review №34

Great place to get car work!

bo
Review №35

Poor service. My A/C went out and they said they wouldnt even look at it unless I left it all day. So, I dropped it off the night before, walked home from there, and worked from home the next day. I called at 3PM to see how it was going, and he said theyd call me when they knew something and hung up. I called again at 4:30 knowing that they closed at 5PM, to find out how its going. They just added freon/dye in it a few minutes ago just to start the process of finding where the leak is. When I walked back over there and asked why they started so late, they told me they were very busy today working on cars for people that dropped it off today and waited there for it to be done. Now, I would have to bring it back again so they can find the leak, and then order the parts ( compressor?) and come back a third time to install it.

Lu
Review №36

Great service

Ty
Review №37

If you like your car smelling like cigarette smoke and paying for overpriced oil changes this is your shop.

br
Review №38

These guys have been super honest for years and years.

Br
Review №39

Friendly and fast service!

Tr
Review №40

They want $30 per tire to have them replaced if you already have the tires...wow...

Gr
Review №41

Honest good people

Lu
Review №42

Excellent service

OU
Review №43

I was there to change the oil in my car and do the inspection. I really appreciated the service and also the kindness of the lady at the reception. I had decided to go back there whenever I needed to repair any breakdown in my car but the fact that I recently moved far from the locality prevented me from doing so; but I highly recommend this garage.

Information
1 Photos
43 Comments
4.6 Rating
  • Address:2580 Gayton Centre Dr, Richmond, VA 23238, United States
  • Phone:+1 804-741-9266
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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