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GameStop
34 W 66th St, Richfield, MN 55423, United States
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GameStop
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Co
Review №1

Really nice clerk. Very helpful telling me about products. He alerted me of t-shirts being half off which I ended up buying one. I also got a shirt off clearance, to which I was impressed and happy with the lower than normal prices. Another positive experience at this store.

Wa
Review №2

I like coming here because my grandson likes coming here 👍 hey I like spoiling my grandson...

Ga
Review №3

Great place to get games.

Ma
Review №4

Having good customer service means answering your phones when theyre being called. I dont care if I have to sit on hold but you cant leave paying customers unanswered like that. At least act like you care about this job.

J
Review №5

Great selection of dope games

Ca
Review №6

First game stop we have been to where my son knew more than the crew.

Er
Review №7

Amazing customer service and friendly staff!

Ha
Review №8

Lots of inventory and really friendly staff!

Ra
Review №9

Barely have any games here unless you order it on line for pickup

Ke
Review №10

Nice place knowledgeable employees and my kids love going to the get their games

Br
Review №11

Chris and the rest of the staff, but specifically Chris, has been nothing but kind and caring. He works with my mom a lot who is older and sometimes difficult to work with but he always takes the time to answer her questions, find the best games for her, and offer her all of the best deals.Chris is an angel. This man deserves a raise if he hasn’t already had one!

Ma
Review №12

Because they are very polite and kind worker and through the pandemic safety is the key and all off our hub stores require masks and distancing required

sh
Review №13

Great associate! The customer service was awesome and he was very knowledgeable about the products. Im not a gamer so it was important to me that he explained everything I needed.😁

My
Review №14

Jesse and Chris are some of the nicest people Ive met while visiting GameStop. Not only did they hold on to something for me that I had been looking for they gave my son Pokemon cards! I wish I could leave them a six star review. Thanks again guys!

Ro
Review №15

The most knowledgeable staff, great atmosphere

CG
Review №16

This gamestop was the worse none of the employees spoke to me or asked if they could help me everyone got that but me highly dissatisfied with this location the WORSE GAMESTOP

Ca
Review №17

Went here for a black Friday sale. Ended up staying for an hour because I enjoyed talk in my with the staff so much. They are ridiculously kind and friendly for game store employees, and they helped me find all the items I need. I ended up getting an honest opinion about a purchase I made, and they helped me return it and choose an even better one!

Sa
Review №18

Couldn’t go inside because of covid-19 but they did a very nice job of taking care of us as best they could!

Re
Review №19

Great, not all game stops are equal and this one is above the rest. Simply put i enjoy every time i visit and am impressed with the customer service. The employees are great and surprisingly honest. If only all game stops were like this one.

Na
Review №20

Very friendly!! Ive been coming here with family for years, the staff are the friendliest people you could ever meet! Their amazing and go above and beyond to help you however they can!

De
Review №21

Friendly and associates are willing to help.

Ka
Review №22

The customer service was superb. My 11 year old daughter needed Roblox gift cards for a birthday present. They had them! Target no longer carries them. I felt like a valued customer the entire time I was there, but was never pestered at all. That is a tough balance to achieve. I was at the store midday on a Saturday. Thank you for a great experience. My daughter is looking forward to going back.

ja
Review №23

Odd enough we found ps3 games for sale and now me and the wife have some 2 player games that 5 years ago would of just been over priced and sat around our game area. Now that Im able.to have some free time we play the games we picked up here. Wise staff and fun atmosphere

K
Review №24

Im not sure if it was the particular two men working, but there was absolutely no customer service as I shipped with my son. I stood at the counter while a man (who I think was the manager) completely ignored my presence until he casually looked up and told me to move over to the other register. I almost slammed my things down on the counter and said forget it. So rude, never shopping there again!

Zo
Review №25

Hate to see Gamestop go out of business due to poor sales and almost every game going digital. Physical copies might be a thing of the past but things like collectors editions with goodies are always fun.Also you can always resell your game, not so convenient to sell one account with 100 digital games on it.

Pa
Review №26

Great place. Great attentive staff. Theyre always like how can assist you to get you on your way. They just tend to be crowded in the afternoon however this is just layout that makes it crowd so easily.

Na
Review №27

Always love coming here. Friendly, knowledgeable staff, huge selection, decent prices on used games and accessories. Highly recommended!

Sc
Review №28

My favorite GameStop. As someone who has worked retail, the manager was super helpful from when I bought my PS4 over a year and a half ago to when I preordered Odyssey and every time in between. I’ve never had a bad experience there. Appreciate all your knowledge and help!

Me
Review №29

Friendly staff, always happy to help, and they know about more than just their own favorites.

Ed
Review №30

Went in to sell my Uncharted Limited Edition PS4. The wait took a while (no ones fault, just really busy), but the service was great. Helpful employee gave me more than I thought Id get and was friendly. I recommend this store also because of the great game selection. Almost made me want to trade instead of cash out...almost.

Ca
Review №31

I shop here every week and they do an amazing job. The staff are very friendly and always seem eager to help you find your game and some you may be wanting to get. Midnight launches are very structured amid the chaos. Great job guys ;D

Mi
Review №32

NICE PLACE TO TAKE YOUR OLD GAMES GET A LITTLE MONEY FOR THEM. AND CHECK OUT THE SELECTIONOTHER GAMES

Ca
Review №33

Not too shabby, Ive seen better

de
Review №34

I dont see why people leaving bad reviews about this place. Theyre great to me and I enjoy visiting them. Every time I go there and I have a question about anything game related, they answer to the best of their knowledge.

Ro
Review №35

Nice store great service and have good selection

St
Review №36

The people at this shop know what they are talking about. Ive been recommended games I wouldnt normally pick up and throughly enjoyed them. This shop is my place to go when I need a new game. Thanks guys.

JP
Review №37

Chris (who I presume is the Manager) was friendly, efficient and very understanding of my situation. I did an in-store online order for a Destiny 2 PS4 Pro Bundle at a different location. When I received the PS4 and opened it, there was DIRT all over the system! Like stained black chalk on every single open face of the system. Chris saw this and immediately ordered me an exchange on the website. This is the second time I have had to change out the system due to bad QC from Sony... Hoping the third time is the charm. Thanks, Chris!

st
Review №38

They were very helpful and knowledgeable, I bought juton on PC and I always enjoy the atmosphere whenever I come to visit. Its like coming into cheers, they make you feel welcome.

Re
Review №39

Nice

Ra
Review №40

This location has always been my go-to store for my gaming needs. Every time I walk in (or call) I am welcomed by employees who care about games just as much as I do - customer service even more. Every body gets a little busy once and a while and I am always acknowledged or compensated for any time Ive had to wait around (or any merch they didnt have available). I would definitely recommend this store over other game stores, even if you had to go a bit out of your way to get there!

Sa
Review №41

Helpful and knowledgeable sales people. Trade your unused stuff in for credit. Get new or used games and accessories.

Je
Review №42

The staff at this location are friendly and helpful.

Pa
Review №43

Great staff, great selection. A recommended go-to shop for any gamer.

Ka
Review №44

Shopping for grandson, felt lost in the sea and selection of head gear but these guys know their games n gadgets!

Ch
Review №45

A great selection of items and games.

Bo
Review №46

Helpful staff and good selection or games and collectables. Management is top notch.

Gr
Review №47

Great customer service at this store!

dr
Review №48

The customer service and product knowledge is outstanding! Chris is the man.

Gl
Review №49

Bc its has games and there jeap

Ma
Review №50

The ASM who helped us was very friendly and knowledgeable.

li
Review №51

Got all my games here cheap prices great deals

Kr
Review №52

The guys were very helpful.

Ch
Review №53

Best Game Stop in the state.

Pa
Review №54

Great service and selection. Not busy or crowded.

Cl
Review №55

Great store! Staff was so helpful and friendly

Mi
Review №56

Customer service here is well above 100%. Chris went above and beyond to help with my issue. Will be shopping here again just because of the customer service I received.

Je
Review №57

Stopped in for a gift card was surprised at all they carried.

Da
Review №58

Bought a xbox system for myself. Good service and knowledgeable staff members.

Li
Review №59

Always helpful staff and great discounts3

Sh
Review №60

Very nice and respectful employees that help the customers find what they need in an orderly matter. They are always up to date on the latest games and will even try to help you find out what games you might enjoy to play next!

Ha
Review №61

This is my favorite game stop! Staff is always very friendly & awesome.

Co
Review №62

They have a great crew over at this GameStop Chris and Jesse are very helpful. I do about 90% of my business with these guys!!!

Sh
Review №63

The staff is very helpful.

Jo
Review №64

Good place for used games.

Ja
Review №65

Bought a ps4 for my son, great customer service.

BO
Review №66

Great information when I ask for games stuff

Ze
Review №67

They r so nice to me everytime I go there

Re
Review №68

Helped me out great customer service

Be
Review №69

Ive been doing my videogame related shopping at this location ever since it was a Funcoland I love it! The employees are the most pleasant people Ive met (in retail) and it is very apparent that they value customer service. I remember back when Mass Effect 3 came out I picked up my copy at this Gamestop and about a week later I noticed the second disc was completely blank! I lost my receipt but they let me exchange my copy for a working one since they knew I shopped there a lot and had credibility. I cant give this store a 5 star rating because it is in a sketchy neighborhood but I can commend the security measures that are used to prevent theft as much as possible.

Jo
Review №70

5 minutes to trade in PS4 for ps4 pro. no hassle, friendly!

Jo
Review №71

A friendly staff and a large selection!A very nice store.

Or
Review №72

It sucks the company is failing but the staff here deserve praise specifically the store manager great guy very patient and extremely helpful just to bad he works for a failing company

C
Review №73

Nice location helpful staff

An
Review №74

Wouldnt recommend this Gamestop, the staff here (particularly the assistant manager)is incompetent. Go to the Gamestop in Bloomington where you will get much better service.

Le
Review №75

Overpriced

An
Review №76

Staff members are really helpful and friendly.

ra
Review №77

Like this location staff was very helpful

Ti
Review №78

The people that work here are all helpful and nice.

Lo
Review №79

Chris was very helpful

Ca
Review №80

Great store for games and supplies

Ma
Review №81

ITS GREAT I GOT A GAMEBOY COLOR

Ma
Review №82

Cheap and good returns policy

St
Review №83

Excellent employees except dude with the dreads !

Al
Review №84

Bought a used game that kept freezing. Tried to return it 5 days later. The manager wasnt willing to do anything. Go to a different store!

Mc
Review №85

Very good

Jo
Review №86

Didnt have wwe games or any decent games but the service was above and beyond

ja
Review №87

I like when I have a question that all ready know the answer

SI
Review №88

It gets the job done, I guess, if getting the job done means giving you very little in trade and selling them at a steep markup.

Da
Review №89

Great Service!

Je
Review №90

Junk

Fi
Review №91

Great costumer service!

Da
Review №92

Friendly staff

Ba
Review №93

Cool

di
Review №94

Very helpful staff

Ma
Review №95

Its GameStop

ch
Review №96

Always hook it up

lo
Review №97

Very good place, I found my favorite game.

Ab
Review №98

Very good

Ma
Review №99

Super

Li
Review №100

The best video game store

Information
8 Photos
100 Comments
4.5 Rating
  • Address:34 W 66th St, Richfield, MN 55423, United States
  • Site:https://gamestop.com/store/us/mn/richfield/633/the-hub-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 612-861-3575
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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