Came in for alignment and battery check because I just bought this car used and I suspected the battery is probably 3+ years old. After I left, I got a call, car is dead in the parking lot--yes that really did happen. They had a battery in stock and replaced it during the appointment. They were very professional and courteous. I highly recommend them.As for the pricing, the alignment was about $109 which I consider a good deal. The battery was pricey at just under 200. But to be fair, this battery is an expensive battery (Dodge Hellcat) so they probably werent far off the mark. Thanks again!
This was the most unprofessional place I have ever got a out change at. Not only did they cause a internal oil Leake in my motor and deny it but they also didnt screw said plate in tight and I came falling down while I was on freeway causing sparks and pieces to fly off. They even over flowed my oil. They need to pay for the repairs Im disgusted by their work ethics
I took in my newly acquired 2009 Audi A4 Turbo for a regular oil change and before I took it in I had no oil leak and after oil change I have had a oil leak since they also over filled my oil and my skid protector was put back backwards which caused it to fall and drag on the road. I took it back 3 times and 3 time they installed it backward causing it to fall down and twice I was on freeway and chunks flew off which my friend who was behind me driving on freeway reported seeing. Then I ask them to check my brakes and said my front brake pads had to be changed and told me it would cost me $779 dollars to do so. That is outrageous when The Kelly blue book said it should cost between $341 and $402 and Also my alignment was perfectly straight now my car pulls significantly to the left. I had to take my car to Walmart to get my skid plate installed right for free fyi and ever they said the people at Big O were incompetent and should pay for a new skid plate and fix the oil leak. I HIGHLY Agree. I will never have goods thing to say about Big O and they have lost my business as well as a few friends of mine and my entire family. Who now refuse to go there cause of what I told them and thats about 15 people whos business they lost because of the negligence.
Got a free vehicle inspection (where they check all fluids, change oil, check filters/lights, etc). Went on a road trip a few days after and noticed one of my brake lights was out & my wiper fluids had not been refilled. Absolutely ridiculous & expected way more from this kind of place.
Had an appointment for my car at 900 am. Walked in at 850. Told the gentleman behind the counter I forgot my wallet. I was back in 12 minutes. I was routed behind everyone. Standing here at 1025 am. Still staring at my car in the parking lot. Spent alot of money here over the past few years. Im going to take my business elsewhere. Please. Dont forget anything. Youll be waiting forever!
I went in to get an oil change and to replace my front breaks. The wait was longer then I anticipated and decided I was going to come back another day. They asked me how much time I needed and that they could have it done before then. They completed the work on time and had me out the door. They seem to care about their customers and I will be coming here from now on.
Close, Convenient, Affordable, Friendly Service - I really appreciate having this business close by. The staff is friendly and the service is quality. The prices are very fair. I came in bc I had a screw in my tire. They happen to test my battery and noticed it wasnt keeping a charge and so they asked if I wanted it changed. Weve been meaning to get it done, so I was glad they asked. We also needed a tune up (another thing we hadnt gotten to) so I asked if they could do that too and they were able to accommodate that as well. It was great for me so I did not have to schedule to come back. I could get it done in one fell swoop. I actually hesitate to review them, because I dont want lots of people taking their cars to them and then affect their availability to do work on my vehicles! I think they may just be one of Fairwoods best hidden secrets.
Put air in tire,no charge,great to receive old fashioned customer service,it LL be big O when I buy another set of new tires,cooper cobras.
The employees at Big O always go above and beyond in providing fast but reliable repairs with excellent customer service. They helped me keep my 2003 KIA in excellent running condition for 17 years & 250+ k miles.
Ive had a couple of tires repaired here. Yesterday it was something with the air valve. They had to get the part, wrong part came, then got the correct part. The young man who was helping me was so professional and pleasant to work with, I really wanted to give him a shout-out here. Unfortunately I didnt get his name, but I will next time. Great experience!
The techs at the store were very helpful and friendly.But dont even bother with the Big O website. The website does not communicate ANYTHING to the actual stores.If you find what you want, or need to setup an appointment... just call them.
Last minute affair. Needed snow tire ontoday, going pass in a blizzard. Dean got me right in. Service was really quick and tech was very courteous. Will definitely keep giving them my business.
Very friendly, service was fast. Exactly what I needed. 😊
Good place 2 have car worked. On
The staff was very courteous and helpful. They explained everything that needed to be done before starting work. I will be recommending them to my family and friends.
Although I was a walk-in they gave me a good time frame and finished ahead of that time. Great care was taken and their professionalism showed throughout. They found a screw in tire, fixed it and gave me a fair price. My wifes car was fixed with no inconvenience experienced.
Hands down probably one of the worst tire shops ever go in to try to get a patch and the dude rudely goes Im not even trying to fix that Ill sell you a new tire if I were you I would go somewhere else
Went to repair the brakes due to little noises. They said they want to replace them for $475.I checked with car manufacturer Toyota, they said they can do for $300 but not required for another year.I also wanted to change headlights to LED. Big o tire guy said $165. Took appointment for next day and dropped off the car. Told me it will be ready in 2hrs. After 2 hrs they said they have wrong part. They need to order from china takes a month. I got from amazon for $60 and all good. Who’s better?
This is one of the better places I have been to. Quick and pretty good. Bought tires here and had some work done on my pressure sensors. Price is ok. 5 starts because they just-take-care-of-it.
Worst customer service ever!I asked last week for a quote for installing 4 new tires that I bought online. The first guy, pretty honest, got me a quote for installing for $23 each tire. Also in it was specified that it was the price ($23 each) because of not buying tires at this Big O’tires store.Yesterday when the tires arrived and I got installed all four, another guy (he seems to be the owner or manager), told me that the price I got was not right! It is $35 each tire.The quote I had, it was said I can use it to get the price shown. I asked for it but he refused.Today I arrived here to 4wheel alignment, and it was supposed to be $89.99 (I asked him the same day he stole me with that $35 each tire!)And guess what? 109.99!!I give them a 2nd chance because it could have been a mistake at first, but I was wrong. So dissapponted. I do NOT recommend this placeNever here again.
They did a install for me off a set I bought on Tire Rack.com. No Appointment.
Very friendly professional kind nice staff met a really great mechanic Atlas professional and efficient and experienced I would definitely love to come back when I need a new set of tires. Great business always brings people back.
Decided to give this location a shot after I had good luck with the Big O name from another state I lived in in the past. I called to confirm a repair to my control arms, front end bushings and new tires on my Dakota. I brought the truck in to get fixed after I was told that they could fix it for their quote. I waited 2 hours in the waiting room just for their mechanic to say that he had never done one before and that they didnt have the tools to do it. Then was told numerous times that well we are really just a tire shop and to go somewhere else. Why offer the repair/service if your guys dont have adequate knowledge of cars and trucks or the proper tools? Kinda sketchy and dangerous IMO to have someone who isnt a real mechanic working on customers vehicles.. Very disappointing..
Great customer service! Always helpful and willing to fit my schedule. I had a needed repair and had a trip planned and they got me in the same day and on my way. Fair prices and I never feel in being over sold. Im a customer for life!
Three times now weve called everywhere in town including Costco & Walmart, and they had the best price. We wont bother calling around next time. Good service. Painless.
Chris and Dean that work at this location for Big O Tires are fantastic. I called in on a Thursday to see about availability for a Friday oil change. Not only did they get me in there on short notice, they were able to get me in and out in just over an hours time, allowing me to make a road trip I had planned.My wife and I were coming back from that same road trip on early Saturday afternoon to find that her tire on her Jeep was completely flat in our parking garage. As a result of having great service on my own truck at this location on 2 separate occasions in the past, I decided to call up Big O in Renton. I spoke with Dean again, who has gone above and beyond to help me, and despite it being almost 2PM he still told me to come on by with her vehicle! They were able to get her taken care of before closing at 4PM! Great customer service. I will continue to go to his location for ALL of my automotive needs.
I recently got my brakes done at Big O Tire. Front stuff were great and helpful. Got all the parts in and ready to go first thing at the appointment day. Izzy was the technician who worked on my car and I watched him closely. He was very meticulous and thoroughly cleaned the parts and installed them and made sure all the parts were working properly. I was quoted for about 2 hours but was done in 1h10m. Big O Thanks to Izzy.I will definitely go there again if the need arises.
I wont go anywhere else to have my tire pressure checked. The staff is very friendly and attentive. I was in and out in 10 mins.
Ive had tires installed at (N.T.B.) national tire and battery in Delaware. A chain affiliate store. Came here, for the tire rotation., plus had a slow leak. After finding my receipt and emailing them a copy. They got me up on the lift., found a screw in my tire, repaired., rotated, and properly inflated my tires.The cost. $0.00. They honored the other store affiliate warranty, and gave me no hassle at all. I was in out in about 45 minutes. When Ive never had an appointment. I was a walk in.
My tire light went on and I called to inquire. They were so friendly and nice and told me to come straight in. When I arrived they helped me immediately with no fee and very friendly service. Thank you so much to the gentleman that helped me today!
Went out of their way to help me get my tires (which are a unique size & normally special order) replaced and wheels aligned the same day. ..at nearly closing time.
I went in because of a slow leak in one tire. They got the car in, found and fixed the leak in about half an hour. Cost $30. That seemed reasonable. Dean checked me in. He was friendly and easy to deal with.
Horrible experience, they broke my anti lock nut when trying to remove the rear wheels and took no responsibility. I had to get a new key from BMW and paid from my pocket. Paul - manager completely ignored this issue ... Avoid!
From the time you walk in to the time you leave you feel welcomed. I was offered a drink of my choice (which was ice cold) on a very hot day! I was given choices of tires from low to high and not pressured at ALL!! Service was super fast I came mid day and it was busy but I was kept up to date on my spot in line and asked if they could get me anything while I waited. I will NEVER go to Costco again! You cant beat Big O Tires service! BONUS of all I get reminder emails when I need rotation.GREAT SERVICE!!! I will always be loyalGina
Well I was told my ford f150 was fine when I took it in for a inspection Now we are broke down in Ellensburg wa paying for a motel $100 a night plus $168 tow fee tow truck driver said bad plugs When I picked my truck up from Big O tires they charged me $0 dollars did they even inspect my truck? or just went for a joy ride and then tell me its all good when it surely wasnt Ive bought them lunch twice in the past for helping a good guy in need But this good guy definitely finished last Not a happy camper Lost this customer for life lesson learned. Update $406 to fix truck in Ellensbrg
I love Big O Tires. Very friendly and will never spend unnecessary money there. I went the to get my brakes changed and after looking at them they told me no need and the brakes were just fine. They couldve just told me anything. They go above and beyond. I would refer anybody to them!!! Great job to them!!
Very poor customer service. Twice I called ahead, and they said to come in that day, because things are slow they were unable to fit me in.Ive had great experiences as BigO Tires across the western US. But this location falls short.
The service was good got it done in a decent amount of time but they only had expensive tires the cheap ones that they showed online of course they didnt have
They were very kind and helpful
My alignment got worse after I brought it there. Then my head gasket blows the 1 day after that.
It shouldnt take over 2 hours for a scheduled oil change. And if it does you should let customer know at drop off. Over priced also. Ive been coming here for years and its just worse and worse. Most likely will be looking for new place.
Renton Big O has serious customer service issues. Not friendly at all. Ive been going there for years because the oil changes are inexpensive, but I guess you get what you pay for. This last oil change my charging and brake indicator lights both came on at the same time after I left Big O while applying the brakes. I called them up and they said those things have nothing to do with an oil change, but bring it back and theyll check it out. I told him the lights hadnt turned on previously and the mechanics did have the hood open and the tires were rotated so maybe something was bumped or disconnected? He said bring it back so I thanked the guy and he just hung up. Didnt take any info down or nothing. Perhaps they have called ID? Still, could be friendlier and definitely more helpful. Im giving them a 2 star because even tho I always have an appointment, most of the time it takes them over an hour to do an oil change and my car has come back with oily prints on the inside and out.
Front drivers side tire needed to be replaced.They didnt try and convince me I needed more than what I came for. The quote given over the phone was accurate. It took 15 minutes tops.And instead of just replacing it, they put the new one in the back and moved an original tire to the front. My car is front wheel drive and they wanted it to be even.
Went to Les Schwab, they told me I had no pad left on my rear shoes and possibly needed new drums as well. Took my truck to Big O Tires and Frank assured me they would look and do only what was needed. Turned out my shoes and drums were perfect. No wear at all and it just needed to be adjusted. My $360 dollar bill turned to $60 and my brakes work great! They could have sold me new brakes and I would have never known it just needed to be adjusted. Their honesty and kindness has won them new customers for life! Thank you!
After a not so great tire blow out, i sought out new tires for a fairly reasonable price. Originally I planned to by only two tires but because of the low price, I ended up get four all new tires. The staff was so beyond helpful and informative which made the experience that much better. I was in there for a short time and got all new tires without bringing down my bank too much! Completely recommend going to big o tires!
Mr Frankie is awesome. Friendly, helpful and does his job great. Recently he helped me changing timing belt and water pump. I have been doing all my car maintenance and tires from here for few years now.
Ive had only positive experiences with your shop. I have replaced tires three times and my last visit was to replace my TPMS. Frank provided an approx. cost over the phone and ensured me you would be able to do the work. Elijah handled my paper work and was very professional. An OEM part was required so I had to come back the next day but my full size tire was temporarily repaired with a rubber stem and placed back on the car; the original cost estimate was honored. The mechanic placed everything back in the trunk neatly where they belonged; temp tire, jack, wrench, mat, etc.Thank you,
Never again will I go to this place. Longest wait, the rudest staff, and extremely overpriced. I dont know about you, but I work extremely hard for my money and these people are a total rip-off. I would much rather use the used tire place off of Rainier, Titan tires, than ever go back here. I dont want to pull the racist card, but I walked in was not greeted or even acknowledged. I sat and waited and the female customer that came in after me had to let the staff know I was there before her. The guy who was at the counter had a totally horrible attitude after that when I started to ask questions about the cost and request an estimate. I finally just turned out and walk while he was still talking because he was so rude to me. I really cannot believe the way I was treated when I went to this place and since I work so hard for my money I would never give them a dollar. Also the first price he gave me before I left was 3 or 4 times higher than the quote that I got from Titan tires on Rainier. For 2 new tires at Titan I was quoted $96 and was quoted way over $400 from BIG O TIRES. Ridiculous. Overpriced. Bad customer service. Failed to greet the customer. Rude. The will NOT get my money.
Great guys over here! Just wish there were more Big-O Tires in the Sound area. Had to drive up from Tacoma to get a repair while traveling in the area.
Good experience at this location yesterday. I bought the tires on my car from a different Big O location so I get free flat repairs at any location. They started on the spot. I had lost the lug nut key so they looked to see if they had one but did not so forced it off and replaced with a regular lug nut until I can get a replacement. And of course removed the nail and patched the tire no charge. Big O often has the lowest prices and I have had some good service from a couple locations so all good.
We finally got a newer car and dont have to use this place as often as we used too. However, that has not changed the level of service from this whole team. I recently needed a specific service done on my newer car, and it didnt stop them. They ordered the part, had it delivered and I had my car back in a very short time. I am always impressed by the level of customer service, and I think they are setting the standard for other shops. At least for me. Thanks guys for all you do! We definitely appreciate you!
Was very busy due to the rush for snow tires. But we were treated well overall.
Had a great experience. Brought in my work van that needed breaks and alternator. Kevin was very helpful and explained everything in detail and made it affordable. Excellent staff and everything was done within the timeframe that they said it would. No pressure sales and they only recommended what needed to be done. Highly recommend this place.
Very friendly and knowledgable service performed on time
Made appointment to find out it was cancelled not one notice just sorry about that when I came in ...in the past I took my car for oil change they broke my cap and spilled oil my car smell and was throwing smoke, I called let them know I notice smoke when leaving the shop came back they said theyll wipe the oil and sorry about that ... My car wasnt starting up so I decide to go there again since its the closest and all I may need is spark plugs . I called a day ahead they said theyll need it for about 3 hours the next day. I called morning next day to confirm they said bring it in at 12 I got there before 12 to find out my appointment was cancelled and they wont be able to even check the car! I called the dealership they said it would be till next day when they can check it for $100 then go from there . I found Gregs Japanese on Sunset Blvd they check the car for $65 and found the cable to the battery were dirty he clean them for $35 and my car was starting up just fine.
I left my car overnight to get brakes done. I asked for an estimate for shocks or struts, not sure which ones I needed. I didnt arrive to get my truck until around 2:30. I asked about it when I arrive and the senior gentlemen tried to explain to me that is depends on if they are electric or not. Then asked me why I thought something was wrong with them as if I was an idoit and I am unaware of how my vehicle should feel while driving. This conversation is 6 hours after calling me saying you could give it to me. I just spent $855. Seriously you could have gotten more. I dont have the time to work on my own vehicle or I would. Guess I will seek out a different location. Customer service doesnt even meet any standards. The wait after having you vehicle more than 5 minutes without someone saying something especially if there are techs standing in the bays and walking around out side. This was the last.
This is a great place to get tires! Price, quality and service are way above average. I live in Ballard so it was a long way to drive but I wanted a safe set of tires on my sons older Mercedes, Staff was very knowledgeable, helpful and I was out of there is about an hour. I would highly recommend them.
This place was very helpful. First time we came in our two back tires popped in the middle of the road and the employee was really nice and knowledgable on the type of tires that best suited our car while maintaining a budget. He also recommended to get the warranty protection which is extra 20 bucks for a whole year, which i recommend especially if you drive your car a lot like us. I came back 6 months later to get one flat tire fix and the service was fast and quick.
Friendly staff that goes out of their way to satisfy any customer. I have been going to this store for over 8 years and always get a fair price and excellent service.Edit - New visit, same great service as always from a friendly group of guys. Ordered exactly the tires I wanted and had them for me next day. Showed up at 8:30 before the tires were supposed to arrive and they were already waiting for me. In and out with 4 new tires and 4 wheel alignment in about an hour. Couldnt ask for better.
I have had nothing but a positive experience the two times I have been to Big O Tires. I was treated with respect. The employees were knowledgeable and professional. I highly recommend.
In fact, staff were courteous and offered as a best service as I could have expected. Because of their assistance, I immediately decided to change all my existing tires to new ones - all 4! I am glad I stopped by and will recommend the facility to others. Good job and keep it up!
Good local shop but there is room for improvement so 4*
Made an appointment yesterday to have 4 tires installed this morning at 9 am. Excellent service was in and out in an hour. Price was excellent & was told towing was included in the purchase also. This is the second set of tires we have bought from big o in the last couple years and am very pleased with the product and service!
These guys are awesome! Great prices with super fast friendly service. Mike the store manager is extremely knowledgeable and is a straight shooter with no bs. Got me in same day and was in and out super fast. Everything I requested was taken care of and they did not make me feel stupid with any of the questions I had. Will be switching to Big O Tires permanently! A++++++ all around.
I went in to get my tire patched and ended up buying all new tires, they didnt pressure me to buy them, they were a good price so I got them. All the employees are nice and treat customers well. They get the work done fast. This is my tire shop from now on!
Excellent customer service! My sister hit a curb and they got me right in. Turns out she bent the rim, so they put the spare on and gave me the number of a guy that could fix it. They refused to even take payment :)
Dont go to this place i usually dont liked to write bad reviews or anything liked it its no my style but i feltthey was trying to rip me off on a price quote for 4 tires plus the alignment not mentioned they should give good deal since your buying 4 tires they should give a better price on the alignment i did some research for the price of the tires before i went to this place and they were less money somewhere else if you liked to get rip off go to this place. The overcharge the prices 👍
I dropped into Big O Tires in Renton today with a nail in my tire. I was greeted by Mike who arranged to have my tire fixed. I was on my way within 45 minutes. They were funny, efficient and very friendly. Also, they did this for me free of charge. Thank you!
Har an excellent experience
Excellent service at this location. Places to shop and spend your time while they perform their service are close by, so you can take care of other errands while waiting.Staff was friendly and tires were competitively priced.
Just had a set of new tires put on my wifes SUV, plus a wheel alignment. Big O Tire give me a great deal on the tires and service, plus, like always enjoy the great conversation and laughs with the employees. Big O Tires of Renton, WA has never let me down.
Was greeted immediately by staff. informed of great deals like buy 3, get 1 free and coincidentally was shopping for a set of tires. fast, great service, great deal and road tripping w/ my new tires plus alignment.
I love Big O Tires in Renton. They have the best mechanics and customer service in town. Needed to have brakes replaced, price was reasonable but service was great. Finished within hours of drop off. I always recommend Big OTires in Renton. Mike the Manager is awesome!!
Went to get a Winterization check up and filter changes and wind shield wiper replacement. And they did an outstanding job. The service was very fast the staff where very friendly. I would highly recommend this to others.
I have used this Big O Tires in Renton many times and have never been disappointed in their service, prices and professionalism. They always have explained to me the best options for all of my vehicles and have completed the maintenance always on time! Thanks guys!
Ive never personally seen sexism, but this place was HORRIBLE with it. $185 HR Labor, but it takes 1 1/2 hrs to change 4 tires??? Outrageous!! Alignment is $85 EXTRA?? Should be standard,with 4 new tires. Doing the alignment WRONG, AFTER they test drove it?? Unacceptable. NEVER,EVER Using Big O again.
Quick service. Cool customer service by the service staff. The location also offer plenty of available parking space.
There are tire outlets at every main intersection. They are not all the same. I have had very good service from Bio-O Tires and that goes for brakes and watching the wear on my new tires. Good tires saves gas and that means dollars. It is nearly time for my next oil change and that means a long drive to Big-O but the service is worth itLyle Christopherson
Be prepared to get ripped off at a very convenient location.For oil and filter change, they wanted to charge me the premium amount for synthetic oil and I told the store owner, no, Ive never had to put in synthetic oil into the vehicle. But they will refuse to service the vehicle unless I follow their recommendations.
Best customer service in the state. The staff and managment are very quick to resolve any issue and give me the best labor price. Definitely will make a 10 mile drive just to have these guys work on my car.
Took my car for a new set of tires.. paid for alignment.. but this guys NEVER did the alignment also they lost 3 log nuts .. the car shakes like crazy PATRICK the store manager states that they might forgot to do the alignment and came up with a story of how the nuts were special and they actually required a special key... I was switching my tires the same day thats how I noticed one was bad but I got no issues with the lug nuts, didnt used any special keys the tire came out and went in without problem..This guys dont care if you get in to an accident they just denie everything and give you storiesPatrick is the best on stories to explain their NEGLIGENCE!!!!
I love these guys! Fast service, reasonably priced, and super friendly.
Ive purchased my last two sets of tires here. Fantastic service. They are quick, no hassle, and are helpful with coupons/rebates. Great customer service and excellent tires!!! I used to go to Les Schwab and am a total convert.
Fair,reasonable,convenient
Very friendly and got right to work on my car. They worked with me to get the best tires for my budget and were fast and very thorough when I needed my pre-trip inspection. I have gone to both Issaquah Big O and Renton Big O over the years and the have kept the same great service. I highly recommend Big O Renton and Issaquah!
The people here are friendly, helpful, knowledgeable, and honest about what you need now and what can wait. They fix your car in a timely manner and always offer you the current special mentioned in their email, even if you dont bring the coupon in. Renton Big O Tires! YES go see them!
These guys are some good red blooded Americans! They stayed late for me and helped me out after the Issaquah store HOSED me big time! Its a long story (The review is on their page). But i HIGHLY recommend them! They know their stuff and have great customer service! I would take these guys out for a beer if i could!
Im a regular customer, and I keep coming back because of the knowable staff, the convenience of the location, and the quality & price of the service provided
What a Brilliant Atmosphere to get your autos repaired and tires checked.Mike and his crew are awesome giving you all the information on repairs and alternatives about your vehicle.Great Job Guys!!!!!
I have been to Big O Tires several times in the last couple years and have always been impressed with their service! Honest opinions, helpful staff, and quick service! I would recommend them to anyone.
I will never go back to this store. I have had 2 bad expereinces out of 2 visits. I have had such good expereinces with the Big O in Boise, finding a Big O was my first choice while traveling. They charged 95 for a diagnostic that is FREE at Auto Zone, wanted to charge me 750 for service and a part. My son did the service in 30 min and got the part at half the cost at Auto Zone. They did change the oil at a reasonable price.
The guys at Big O Tires in Renton always take care of me & my vehicles! No matter if its as small as an oil change or tire rotation to a brand new set of wheels, they know how to treat a lady ;-) Thanks Big O for going above & beyond meeting my needs!Appreciated customer
I have been customer to Big O tires since last 3 months, first time i visited big O tires for oil change and service. i drop my car and with in 30 min i get call back that my car is ready. so it was awesome experience with Big O tiers. nice service and i liked accuracy and timing.
Cheaper than Les Schwab but virtually identical quality and level of tire selection.Really like the guys at this location.The prices they quote are the prices they charge.They don’t try to upsell stuff you don’t need.They have good customer service.
Great price, quick service, 4 out of 5 for some bumps in the service but the team pulled it together and will be back-Jesus Garcia
This place is a rip off. My girlfriend went in the get a oil change that came out to be $78 ?? I do my own oil change. Buy everything and put it all in and the price to buy all that stuff is $35 . Big o Tires just tries to trick females because most dont know much about vehicles. Also some guy on the phone was very rude to my girlfriend saying they need to change there filters because they was very dirty and they was asking $100 to change the filters and thats not even close to what it should be and my girlfriend said no it was alright and they manager on the phone was mad about her saying no. But this place is a total rip off. And if that manager wants to catch these hands, then come see bout me.
Super friendly and helpful
Did a great job on my front allinment.
Its a great place for vehicle service and other required maintenance. I am happy customer for Big O tires since 2014. I recommend it to others.
I needed warranty work done and they were very hesitant to work with me on shocks I bought at another Big O. They said they had to call the manufacturer to get warranty authorization, but I never heard back. No bueno!