I went to the wrong international auto, I seen the Ferrari’s and Maserati’s and made another mistake in assuming they would take care of me and my almost new Audi. Had suspension and light bodywork done. Tires were not inflated properly causing the sensor to go off when I picked up. Bodywork was not done properly and had to bring it back in to get fixed, was given a beater for a loaner vehicle. I asked for an oil change for the inconvenience and was told yes. When I went to pick it up I was charged for the oil change. After driving out of state my oil level sensor went off. Upon bringing my car to the correct international autos, I learned either they spilled 3/4 of a quart on my engine or failed to tighten the full cap causing 3/4 to spew over my clean engine bay. I called Lorenzo and was told he will pay for the quart of oil- never heard anything from him nor the dealership furthermore. Body work was still not proper with bumper pieces not properly attached (for a second time) and driving sensor not fixed to the inside of the bumper. I have had to bring my vehicle to the right international autos (yet again) to get their work properly resolved. International autos in West Allis went over and above to assist me every time. I didn’t want to write a negative review, but today I just got yet another oil level notification today (never had a problem in the past before they touched my vehicle) and I am still dealing with their issues from back in March when I originally brought it to them.
Brought my Aprilia Tuono in after I had a service light come on. Roberto helped me throughout the whole process, he always kept me in the loop and walked me through the steps to fix my bike. Reina is an awesome dealer and I would recommend them to anyone. They charged a very fair price for all the work done, and got it done very quickly. They even went above and beyond and lubed my bike chain without me asking. Definitely will be going back!
Giuseppe, Filippo and the entire Reina Team are great professionals with strong customer focus and willingness to close deals on a positive way for both sides. I purchased a major Moto Guzzi months ago and - despite several road bumps I had with the bike and the delivery company - I must say that Giuseppe took care of things till the end on the process. So far great experience with a great knowledgeable Team, super experts of Italian premium motor beauties :) suggested! Feel free to reach out if you want more details on my purchasing experience!
Bought a Chrysler 300 5.7 from this place a couple years ago. When I bought I had to take it back a few times in the first couple weeks to get fixed. The last time I went was for a oil pressure sensor to be fixed. A few months go by now I need to replace my alternator and come to find out Reina messed up the front subframe and never informed me!!! About $1000 worth of damages and very unsafe to be driving especially with my children in the car!!! Will never purchase here again!! Very unprofessional and felt mistreated because I wasn’t getting a exotic sports car fixed.
Ok everyone THIS dealership is the real deal!! I called them because I searched online for a scooter I had been trying to find. The polite gentleman who answered said he would have someone call me back so I left my name and number....5 minutes later I received a call from Joe Reina..an owner no less, and he was in Chicago at the time but wanted to return my call!!! I did purchase the scooter and I must mention Pam in their Finance Dept. who was smart and kind, returning every call and text! We met Filippo at the end but we could tell he followed this deal from start to finish when he and his guys loaded up my new scooter in our truck while we finished the paperwork. BTW the gentlemen out in the shop were aware of us and we visited with these nice guys too.. All retailers take note... This wonderful dealership sells very beautiful and expensive cars and I was treated as if I purchased one of those! Thank you to everyone at Reina International for this awesome experience..just wish it was warmer!! 😁
Love to Bring my Mercedes in for Great Service and Honest Prices, God bless you all
Purchased a BMW from Reina in June, great experience. Just good people.
I bought a BMW X1 from them. Awesome place and awesome service. However, i took my car in for service at a BMW dealership only to find out that the car had been fitted with aftermarket parts, which is ok. What was worse is that, one of the rear break-pads sensors was never replaced and left hanging.
Very poor service, no follow up on requested quetes, rude hurried people!
I bought my car from here. I told Filippo what my budget was and what kind of car I was looking for. He found two options for me within days. The car was immaculately clean full tank of gas the customer service was amazing and everybody in the dealership was full of energy and charisma. I always refer people over to the dealership as I can trust they will take care of whoever I am referring over very well.
Very good. Owner spoke to me about alot of motorcycles.
I took my 1981 Fiat 131 Brava in and had the head gasket and timing belt replaced. Then had the rear main seal and transmission seals replaced. The work was done great on a 40 year old car. My little old Fiat sedan looked meak next to all the super cars. Great shop and great work at fair prices.
When the wife and decided we were going to get Vespas for ourselves we got in touch with Joe. He is a fantastic person and very friendly. He made sure we got exactly what we wanted and took care of us with no BS purchase process. While the Vespa I wanted was not in stock I can’t wait for it to show up soon. My wife has been enjoying hers for 2 weeks now. Joe and Filippo were fantastic to work with. We will be back for all our service needs and recommend them to anyone looking for Italian vehicles with 2 or 4 wheels. They know their stuff!!
Very nice selection of cars, cycles, and more. Staff is very nice, almost all family. Not the easiest to reach in the phone, especially for service, but that is the biggest knock. I recommend checking them out.
Family owned, honest,and they are attentive to your needs.
By far the friendliest place to purchase a car I have ever been to. They stand behind their products 100% without hesitation. From the owner to all their employees, I felt a friendliness I cant really explain, especially on my first visit. They worked with me on purchasing the car I was interested in and all follow up services needed. Oil changes, etc. I highly recommend them to friends and will return for future purchases. Would give a 10 if possible.
Great PLACE TO GO FOR EXOTICSOWNER JOE REINA OLD SCHOOL HANDS ON GREAT SERVICE ON MY ABARTH BY LORENZO SERVICEFANTASTICO
Honest, hardworking and professional. Best car buying experience I’ve had. Reina takes care of its customers.
Outstanding dealership. One of the best selections of specialty automobiles Ive seen in the Milwaukee area, and very nice cars!!
Amazing selection. Awesome Service. Wonderful sales. Ive been coming here for 26 years now. My Father adds another 10. Keep up the good work everyone. You should sell tickets just to visit the store - thats how cool it is. 👍🏻😎👍🏻
Great Deals & Great Customer Service
The guys are great here. Top of the line, customer service. So happy to have done business with them
Fair pricing, but great service
Where else can you see a Lancia next to a Lambrogini. Dont miss their car show. Fantastic cars and food. You will feel like you are visiting your Italian friends family
They used to service my 1969 Rolls Royce. Very knowledgeable about the ins and outs of old cars. I would certainly take any car I had to them and feel sure that they were doing a great job on the vehicle. They always had a great supply of other eye candy to look at on the lot ranging from Fiats to Rolls Royce or even more exotic antique race cars.
After years of being taken to the cleaners by my dealership, one of my good friends took me to Reina. They will be the only servicers of my Porsche from here on. The atmosphere is incredible, Lorenzo knows his stuff like no other, and the prices are out of this world better than my dealership.
Excellent service. A warm welcome, espresso, straight forward. Highly recommended.
Bought a brand new Aprilia rsv4rr in 2016. It has less than 3000 miles on it and the voltage regulator went out and I am told that I have to pay for a new 1 and its installation because the bike only Carries a 2 year warranty. With less than 3000 miles, I am now questioning the build quality and Aprilia backing of there bikes.
We have been customers of Reinas service department for well over a decade where Lorenzo and his team have done wonderful work on our vehicles. Because of our trust in Lorenzo, when it came time to buy a car 10 years ago, it was on his advice that we chose the type of car we were seeking. Once we knew what we wanted Filipo and Joe went out and found us exactly what we wanted as it wasnt on the lot at the time. I am happy to say that car is still on the road, being driven daily, and serving us well. We have since purchased 2 more cars, including one just yesterday, and couldnt be happier with the service and attention to detail the whole team there gives us everytime we walk through the door.
Always have had an A+ experience in my 10+ car transactions with this team. Great dealership.
The mechanics excell in their craft. They really understand the cars and the individual personalitys of the different manufacturers.
We just bought a used Subaru from Reina. They are a well-run, customer first family business. Filippo was great to work with. He didnt try to sell us financing offers we didnt need--he actually gave us advice on what never to get from dealers. We noticed a couple issues in the week after driving it home and we called them back asking if they would take care of them. They did so with no problem. I would recommend them to anyone.
I have been dealing with this dealership for over three weeks trying to get a Vespa scooter repaired. For the amount of money they are charging I would expect much better customer service. The time it took to pick up the scooter, give me the quote, and then to actually start the repairs after I was given the quote were all ridiculous. We still do not have the scooter fixed. In fact I was just told today that it hasnt even been started yet. When I asked for a breakdown of the charges I was given the run around. I feel like I am being taken advantage of.
Been doing business with them for 20 years! I refer everyone I know to them for a reason. Family owned and run. Always busy for a reason as well.
I have been to multiple Moto Guzzi dealers since Ive bought my v7 and Reina has been the absolute best and most knowledgeable service techs.
Wonder staff and excellent work would recommend to anyone
Outstanding place to do business. Everyone has your best interest in mind.
The best service and very affordable car repair! Been taking my vehicle here for 17 years.
Great dealership & very friendly staff...
Fantastic customer service with a top knotch service department. I bring all of my vehicles there and I recieve nothing but the best in return. I deal with alot of dealers and from a car enthusiast stand point, they have a wide variety of cars to choose from and there sales staff are very inviting and always friendly. I highly recommend Reina International Auto for anyone and everyone whos looking for a new car or just needs service done. Outstanding people there!
Nice Delar good people. ..thank you so much
Very polite and knowledgeable! Well definitely be returning!
Nice cars, good service
Love this place, prices are a bit high but great vehicles
Great service! Trustworthy/friendly/honest!
Great group of people.
Great place to buy Vespa and super cars
They didnt pay any mind to us when we came in because we werent driving an exotic car when we pulled up, had qeustions about their mopeds
Excellant work, very timely.
Best dealership in the city
Dependable mechanics that you can count on
See Fillipo or Joe in Sales and Lorenzo in service. A1
Get your next car here no lemons
Have purchased 4 cars from here!!!
Beautiful vehicles