user
QUEENS HAIR & BEAUTY SUPPLY
504 Renton Center Way SW, Renton, WA 98057, United States
Appearance
QUEENS HAIR & BEAUTY SUPPLY
Comments
Je
Review №1

The ladies working here are always super nice. There is a good selection of hair pieces and accessories. They have lots of eyelash options and tons of other beauty products. Overall a great place to go for beauty supplies!

Da
Review №2

Just live here I would if I could! They have everything hair, and if not on hand then its always just a call to there sister store. Prices are affordable and they carry professional grade equipment and hair products

TA
Review №3

Staff and products are amazing. Great prices. Good selection. All the young women who work here are so nice and pretty and helpful!

Ch
Review №4

Very friendly and helpful staff!! They were super sweet while helping my daughter pick out everything she wanted to get. The prices were great!!!

Pa
Review №5

Love this place~ always have what I want!!

Ha
Review №6

After I got the directions from the last place, I got a little lost so I was able to ask this shop for help. Wonderful and helpful people. I was able to get there and get my appointment done with the help of the employees.

la
Review №7

Poor customer service at closing time. I had the poorest experience in my life at this wig shop. I was there with my daughter and my granddaughter. The employee the was rude and disrespectful she told my daughter and I we shouldnt be in there and rushed us. When it came time to get paid for my wig she was disrespectful rude talking about its 10 minutes to 7, I gotta get off work. The employee was Rude and disrespectful to customers. Once I told her how she was she was combated and then her the owner or whoever manager of the store interjected and said I had to leave and that I would not get any service so this place is not a place that I will ever go and buy a wig at Instead of telling the employee to get off the line and have somebody elses chat she kept her online online and its not a customer service that I would attend again.

De
Review №8

They helped me and my daughter. My daughter picked it out. They were great!

ro
Review №9

Great service the ladies take their time to make sure you get what you need

Ma
Review №10

Always nice, clean and helpful ever time I go in really good people and prices

Na
Review №11

This store has really good selection of hair and other products.

je
Review №12

Good place for hair products. Freindly staff.

QU
Review №13

The worst experience ever... They lost a long time customer of me and my family and friends.Buying my first wig Unfortunately was a bad decision and there . Final sale Policy robbed me. and other people for sure... get rich on us why dont you, so will treat this has a donation... THERE IS TRULY an injustice with final sale..So if I try a wig on in the store you sale it to another customer if I dont buy it.. I take the wig home and try it on with the cap I purchased and you tell me you cant re sale, to another customer.. Concerns me... what the differencea perosn can have lice, or, COVID, with a cap on in the store.. you put the wig back on the displays and sale those if they are the last ones like the one I purchased. This final Sales is really discrimination....

Se
Review №14

Omg so many wigs to choose from its hard to go in there and just buy one staff could be a little friendlier...

Za
Review №15

They always have what I need and happily assist when needed.

La
Review №16

Wonderful store with helpful and friendly workers! They have a large supply of haircare products - lots of popular products for natural hair folks like me. So much to choose from. The store is clean and the products are displayed nicely with prices on everything.

Va
Review №17

This place is perfect. Literally the cleanest, most organized beauty supply store I’ve ever shopped in, with the friendliest staff! As someone new to Seattle, I was beginning to get discouraged in regards to beauty supply stores and thought I’d have to resort to blindly shopping online. I’m so glad I found this place! It is the ONLY beauty supply store I will visit for the foreseeable future.

De
Review №18

Great place learned a lot. I recommend it to anyone.

Ki
Review №19

Love to go there and shop for my hair ND hair products.

Ba
Review №20

WIGGGGSSS is Life... But what is not life... Employees who wont speak to you. Also not living.. When you take your items up to the register and they add 25 dollars to your total. Im gonna end with a positive though. They have what you are looking for and at the same price ordering would be.in and out quickly. Go there but, pay attention or youll be paying extra.

Mo
Review №21

Very nice selection, and everything is organized which is something rare to see in a beauty supply store. My new favorite place to go, prices are reasonable. Everyone was nice and helpful

MA
Review №22

It has all the beauty supplies a person will need and a good customer care.

Mo
Review №23

Ive shopped here the last few years but wont be back after the terrible customer service I had a few months ago. There is one woman there with a short hairstyle they just need to let go... shes rude and seems to make the people who work with her uneasy. Im not sure if theyre still doing this, but store capacity only allowed for 10 people to be in the store at once. Just go to the Queen in Federal Way... not only do they cordially greet and thank you for coming in, the store is bigger with more of a selection.

Sh
Review №24

I love the people in the shop they work most helpful and they really work with you and they have to stuff that I like so I give them 10 Stars

Ja
Review №25

As a black person living in the Seattle area, I almost always have to order hair and skin care products. My daughter and I are so happy to find Queens Hair & Beauty Supply. All the products Ive been looking for, and a bonus that is black owned.

Ka
Review №26

Love how there is so much hair to choose from

Mi
Review №27

Centrally located in downtown Renton. If I have a question about hair products, their staff is knowledgeable and super friendly. The usually have a good selection of products AND they will special order items! Great service, will return!

ca
Review №28

Today I had the worst customer service experience ever and literally came in contact with the rudest person in my life!!!! I have been going here for a while now and its been a good experience but Unfortunately today I came in and the lady behind the counter was very mean immediately as I walked in didnt even say hello and I told her that the hair that I bought JUST YESTERDAY was used and I just wanted to exchange it for the same thing. They said no that is how they come we dont sell used hair. I posted a picture below of a conversation I had cause I previously bought used sale hair from them and they exchanged it no problem (picture shown). I insisted that I should be able to exchange it even though it was on clearance and is a final sale but I DID not and would not have knowingly bought a final sale on USED hair. She said no AGAIN also stating you can take your hair and go as she pushes the hair away. I said clearly you can see it is used and she yelled excuse me, dont you tell me what I can see or know I dont know anything. I said but look at the dirty sticky stuff at the top and she goes ehh I dont know where that came from but you need to just take your hair and go. I still insisted that get at least an exchange so she says fine thats how you want to be or something along those lines and picks up the phone as if she is calling the cops and she just continued to talk on the phone walking around the store then hung it up and started to talk to the customer behind me ignoring me as I just stood there quietly in hopes she would just exchange them I want asking for anything more then new packaged hair that I paid for. but 5 min passed by and I just grabbed the hair and said ok well I hope that made you feel better. Not just dirty greasy smelly used hair is sold here I am actually going to look through the hair completely cutting it up for fleas cause there something obviously seriously wrong with their hair if it wasnt used then storage spaces could be infected with some gross stuff...

Bj
Review №29

Good variety of hair, of all kinds/styles and colors and hair supplies. Plus everyones really friendly

Je
Review №30

The staff was very helpful. I also appreciated how they kept their customers safe by not allowing too many customers in the store. Making sure everyone was sanitized when they walked into the store and socially distanced.

Wi
Review №31

Staff was extremely helpful, helped the wife pretty fast and got the business handled quick. I would recommend its services without thinking twice about it.

Fe
Review №32

My daughter love going there

De
Review №33

Show me living in Renton is very convenient kind of product that I need is usually there and the staff really have it together we work hard you really expecting you to wear your mask and make sure you put on your hand sanitizer this is a great place to shop

Ab
Review №34

Amazing !! Had All Of The Hair Care Products That I Needed !! Wonderful Associates !!!!! The Place That YOU Need to Be At !!! Also Lots and lots of The Perfect Variety of Hair Products/ Beautiful Hair Extension, Wigs and Anything That You Might Require To Stay On The Top Of Your Hair Care .💖💖💖💖

Sh
Review №35

I like getting my hair here. The people are always nice and ready to help

Br
Review №36

My go to spot for all my hair supple needs.Everyone there is super helpful and there always new products to try out.

Ca
Review №37

Lots of products. Great attitudes. Gr8 customer service.

Si
Review №38

I think this is black owned which is amazing since I feel like the non black owned beauty supplies have to build a relationship with their customer before they stop following them around the store. Here I was able to just do my shopping in peace and the customer service was great. They didn’t rush me or stare me down and they had a good selection of stuff.

Ms
Review №39

Always has what I need. Excellent customer service.

Lo
Review №40

Excellent customer service 👍🏿💯❤️

Cr
Review №41

Best place in town for beauty supplies. Its really busy though.

Re
Review №42

Great selection. This is the first place I think of when I need hair supplies.

Kh
Review №43

I just moved here from Atlanta and was struggling to find a good beauty supply! I thought all hope was lost lol The ladies here were friendly and answered all my questions. The store was CLEAN and FULLY STOCKED. Def recommend

sh
Review №44

They have it all. And the staff aint bad.. great place to go for your hair needs.

Ga
Review №45

I love ur hair

Al
Review №46

Amazing products for my 4c hair.

L'
Review №47

Very helpful service. Helped me find the perfect hair for my daughter with a suggestion on how much to get based on her specific hair length. I appreciate all the help. Very friendly even though I came close to close (couldnt help it as I just got off work). I will be coming here again!

He
Review №48

Limited selections seems to cater mostly to African Americans

Kd
Review №49

I was in a bit of pain the day I had to visit to get hair products, the young ladies were so helpful and patient, great customer service, ( I have cancer and it was acting up that day) . But these young ladies made my day a bit least stressful by get the product for me and maki g sure I had all I needed. Thank you for hiring good workers like these, defi Italy keepers!!

Ri
Review №50

They have everything here! My daughter loves this place!

Ha
Review №51

I went to this shop for the first time and I had no idea what I was doing, I was walking around all confused until Bridgette approached us and asked how she can help. . She was really nice, professional, and truly helpful. Thank you Bridgette for a great experience! I will definitely shop there again. 5 star for Bridgette 🤗👏🏽

Go
Review №52

Definitely lacking professionalism not all employees but most seem angry not inviting at all came in for braiding hair as a license professional just ask about inventory hit response what You see what we have.... okay thanks not a let make doubled check our shipment comes next week nothing just unprofessional I felt rushed and also I didn’t receive my discount for being a license cosmetologist because she said in system it say expire weird because I was just there so brought it back in and updated it same day same license not expired with my ID definitely will call to let a manager know about my experience just be aware of rudeness and attitude again not everyone but some of them employees

Br
Review №53

Super friendly, knowledgeable staff. I personally prefer this location. Clean and organized. I’m a hair stylist and makeup artist and I get various items there for clients.

Li
Review №54

The staff at this location has ALWAYS gone above and beyond with their customer service. Always cheerful, helpful, and appreciative. Im willing to make the drive to this location versus any other location due to the great customer, regardless of whether the merchandise being available that Im seeking. Great job Ladies!!

Ja
Review №55

This hair supply store is great and the people are very helpful are exactly what I wanted

Ra
Review №56

Get my hair rebraided weekly. Hair store is a nesessacity

Ni
Review №57

They have everything we need at great prices. The staff is knowledgeable and great with my kid! They are fully responsible in following Covid guidelines.

La
Review №58

Very nice staff

Ch
Review №59

I like that you can accumulate points towards money off future purchases, but dont like that what I want rarely is in stock (as far braiding hair). Super nice staff though. I can appreciate that.

LA
Review №60

The hair is amazing. Customer service is always on point!!!!!!

Li
Review №61

Im a bus driver. I picked up a lady at queens wig on renton. The older lady was in a wheelchair. I asked her why she was waiting outside for me. She bought 2 wigs. They made her wait outside. I cant believe the Queens Wig has horrible customer service. I will tell my friends never to go there. No excuse for rude behavior. No stars.

La
Review №62

They have a Nice Variety of Items

er
Review №63

They always have what I need for my beard

Zo
Review №64

Awesome customer service.

FL
Review №65

Good customer service! Prices are okay.

Mz
Review №66

Got all my babygirls beads, bobbles & rubberbands😁

AJ
Review №67

Amazing service! Huge supply

KI
Review №68

Feels like home when I come here sometimes, im always greeted with smiles !

Mu
Review №69

They were very careful to require the use of hand sanitizer at the door before entering. They enforced face coverings. Store was very well stocked, clean, neat, and reasonably priced. Store clerks were a bit unfriendly, but we got what we needed and left.

Tr
Review №70

Always professional and friendly and well stocked.

Na
Review №71

Don’t go the manager is so rude.

Ma
Review №72

Awesome! Very helpful! And I look beautiful! Thx!

Sa
Review №73

Great service and nice variety of hair

Mi
Review №74

Very helpful staff and plenty of options to choose from. Love it!! 👍🏽

Sa
Review №75

The best store in town.

De
Review №76

Great hair

Ca
Review №77

Great, everyone was pleasant. Very helpful on the products

As
Review №78

Awesome staff they helped me find braiding hair for my daughter. I was happy this place was open.

Sh
Review №79

It was a pleasant experience. I easily found what I was was looking for and help was offered easily when I needed it.

Sh
Review №80

Hair Heaven!!! It took my breath away it was so beautiful. Im from Virginia and I wish they had one there. Oh well, it just means that I have to come back more often 😁

Mi
Review №81

They have a decent variety of hair. The cashier was nice. Im pretty content with it. It was clean as well.

An
Review №82

Great service

Je
Review №83

My grand daughter and Ihad a very pleasant visit in this store and the staff was friendly and the products were very easy to fine I would definitely be going back

So
Review №84

Its a very organized store. Staff kept to the protocols and allowed a few clients in at a time through mobile text messages. They made sure that the hands sanitizers were used upon entering the store. A con here is that the products are mostly pricey.

Va
Review №85

My favorite beauty supply store.

ph
Review №86

Has very nice hair pieces despite the poor customer service

Va
Review №87

Very nice..had what I need ..all the timePeople are friendly and helpful..Also i go to the federal way storeThey are also helpful and nice

Ma
Review №88

Great Customer service from the young ladies who work there! A wide range of variety of hair products! Great practice of COVID 19 policies and social DISTANCING!

Ca
Review №89

Great choices and excellent customer service. Wonderful sales on hair.

Se
Review №90

I came to this beauty supply Wednesday evening and I was greeted by a few ladies. They were all really sweet and welcoming. I also felt how eager they were to assist me in finding what I needed. Excellent customer service and a wide variety of hair care products. I will definitely be a returning customer.

As
Review №91

Phenomenal customer service. I was nervous to try on a wig but the people working here are extremely kind, honest, and helpful. The young woman helping me went above and beyond to ensure that I had the greatest experience possible. I highly recommend you stop in and check out their large variety of products!

Do
Review №92

Love tis store

kh
Review №93

Always at the very best in Customer ServicesHands down in the townOpen for covid just text wait outside someone will come and let you in when it’s your time

Mi
Review №94

Love the store❣️ It’s super huge and the customer service are great. Savannah & the other girl I forgot her name was both attentive & helpful. 🔥 Hooked me up on some cute shades & got me some lashes 😍😍😍 I will be coming back.

J
Review №95

Great prices on units and clip ins. Small but variety and not to crowded

TA
Review №96

I go here for all my hair care products. Staff is friendly and helpful when asking about products and also will order products you wanna use but dont see in there. I wish there were other locations but worth the drive from wherever your coming from.

Ta
Review №97

I had an lovely experience here! The ladies are so nice and so friendly! Love this shop! Will visit soon again! They even cut lace front wigs for you. They have affordable prices and a good selection to pick on and try on.

Ke
Review №98

Thanks for making everyone feel good about their appearance !!

Ch
Review №99

I dont promote any business that does not respect customers. Bought a pack of weaving hair and within 3 days took it back unopened in its its original state. The two sales ladies both claimed to be the store owners/managers and refused to refund the money back to my card. They were very rude about it, regardless of the fact that I am a frequent customer. I dont think they are the store owners and if so should know better about consumer rights and reporting.

Mi
Review №100

I love this place, they always have everything I need and everyone is so friendly and helpful.

Information
54 Photos
100 Comments
4.3 Rating
  • Address:504 Renton Center Way SW, Renton, WA 98057, United States
  • Site:https://facebook.com/QueensHairAndBeautySupply
  • Phone:+1 425-226-6449
Categories
  • Beauty supply store
  • Store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations