user
Bill Pearce Courtesy Honda
780 Kietzke Ln, Reno, NV 89502, United States
Appearance
Bill Pearce Courtesy Honda
Comments
Ki
Review №1

Best auto buying experience, super awesome people. Will tell all my friends this is the place to go for a great auto and the best service. Thank you so very much Irina, Moises and Drew...you guys are rockstars!!!!!

St
Review №2

Another great service trip. 👏 thank you. I have to say its a bummer seeing good people working hard forced to keep fixing and covering there face tho.

Mi
Review №3

In my experience, Honda has always has always had the highest quality. I have a 2009 Fit. After 12 years, the original battery finally died. 12 YEARS! Thats incredible. Normal life is 6-8, if you are lucky. I drove in, bought a replacement, they installed it and I drove out in under 20 minutes. Highly recommended.

Ph
Review №4

This is the best honda dealership Ive been to, they have amazing customer service, they definitely take care of their customers. The service center is awesome, they let you know whats due for your car but they dont pressure you into getting more work done than you want and they dont lie to you and say you need stuff dont that you dont. The waiting area is great, very comfortable. I traded my car for a van and they gave me a fair deal and made sure that all the service it needed and little things were fixed on the van and showed proof it was done and so gave me an owners manual and they even gave us a loaner car until the work was done on the van. Also they made sure it was clean and I had a full tank of gas when I picked it up. They were amazing, most dealerships would not put that much money or effort into a car they are selling, they just tell you as is but honda makes sure you are getting a great car that will last you and that there are no issues. Thank you reno honda, my experience has always been excellent with you! P.S. whoever repairs the leather seats does an amazing job!

Ti
Review №5

I drove up to the service line at 7:30 AM. Was seen promptly. I needed my automatic trans fluid added. I already had purchased the fluid because I just assumed I could do it on my own. Not so. A Honda Pilot requires tools no one I know would ever carry. They took care of it free of charge. Polite, friendly, professional. THANK YOU!!!!

Li
Review №6

They are very pleasant until you finalize the purchase. Then the customer service kicks in and that is a whole new ballgame. They are rude. They hang up on there customers and the manager does not receive phone calls to deal with the issue of his rude employees.Avoid Honda. Go to Toyota. My boyfriend never had any delay in service or rude people talking to him like those at Honda!Honda could learn from Toyota’s customer service skills.

Ho
Review №7

Had Oil Change and Tires Rotated on my 10 month old Passport. Two days AFTER my service they email me a coupon for the same service for half the price! I called the dealership and they said, “that’s too bad”!

D
Review №8

Inquried about a car, which they said aready left the lot and went to auction. Ironically found the car down the road at BMW????????

Ch
Review №9

Ive owned several Honda vehicles and have had them serviced here.

Be
Review №10

Went in for a battery, wonderful staff took care of me in a jiff, would recommend to friends.

Sl
Review №11

IGNORE THE 5-STAR RATINGS. THIS PLACE PRESSURES YOU INTO FILLING OUT A 5-STAR GOOGLE REVIEW AS PART OF BUYING A CAR. READ EVERYTHING EXCEPT THE 5-STARS TO GET AN IDEA WHAT REALLY GOES ON HERE.

Ed
Review №12

Standing Ovation to Pamela and Irina for their patience and professionalism. LOVE my new Honda (and miss my old one a little.) Reno is lucky to have this dealer. I am retired from nearly 40 years in the automotive business. Take my advice ...Buy a Honda. And buy it from these people. Peace.

Ra
Review №13

I would not recommend buying here if you are out of state. It has been more than a month and I still have not gotten the information needed from the dealership to obtain my license plates for the vehicle.

Ca
Review №14

They actually cared about the customer here!David Morre helped us get into a vehicle with only 2.9% interest.Thank you all so much!! 🚗💨

Ge
Review №15

I wanted to provide a shout out to Betty today in the service department. I showed up without an appointment as my tailgate would not open and kept beeping at me while driving. I am headed on a road trip tomorrow and thankfully she squeezed me in. You have made my day and my vacation by taking care of me today! The service department overall has been an amazing experience and will continue to business with Bill Pearce Honda!

Ma
Review №16

Took my little Honda Civic that has 300,000 plus miles on it to this dealership. Let me first say that I am skeptical of dealerships virtually paranoid about them and Bill Pearce courtesy Honda did everything they possibly could and convinced me that theyre a wonderful business and the people that work there went out of their way to provide a service with excellence! They took care of my car and they did so in the most professional and courteous way and I would recommend anybody to go there. I will definitely be returning myself!

Br
Review №17

Just bought a vehicle from Bill Pearce Courtesy Honda and they were great, especially Irina and Craig. Started purchase online from 7+ hours away and Irina sent me videos and any additional information about the vehicle. Would highly recommend working with Irina and Craig. Pamela was very nice too. Thank you!

Ti
Review №18

This place has been very good to me! Irina was my dealer and she was very helpful, but the thing I loved most was the honesty. She wasn’t pushy at all, and she was very kind and I left with my 2019 Nissan Sentra. Couldn’t believe it to this day that I have it! She went out of her way to make sure I wasn’t leaving empty handed. She is wonderful and I highly recommend her if you guys are interested in going to this company, ask for her! She makes you feel comfortable. Thanks Irina!

He
Review №19

The parts manager was awesome and very helpful

Ha
Review №20

Great people. Great service.

Na
Review №21

I am very happy with the service I received. My experience purchasing my car was nothing but excellent. I want to shout out Pamela for staying in touch and answering my questions and giving me the time to decide. I worked with Ryan H. And he was fantastic! He was professional but personable and made the whole experience pleasant.Thank you Ryan and Bill Pearce Courtesy Honda, I love my new car!! 😊

Sh
Review №22

There was something wrong with my car, they made me wait 2 hrs and they didnt fix it. I broke down a couple days later and was stranded for 5 hours after working graveyard. Now Im sick and I go back to work for 5 more 12 hour shifts.. totally scared me.

Di
Review №23

I went to the dealership to get some information on honda civic lease program. I was totally ignored for good 20 minutes. And later on i was simpy told I won’t be approved without even talking to me .

Ti
Review №24

Told me upfront that they were a little behind, which was much appreciated. When I went to the customer lounge I could see it was close to full capacity per the current safety guidelines. In spite of this, I feel that they still had my inspection and oil change done in a reasonable time. They gave me the option of a free ride home and back instead of waiting at the dealership. I find them to be within the price range of others offering these services and you get Honda service. Have never been disappointed.

Di
Review №25

Very personable and go the extra mile. I love the staff. They seem to love their job and that is important in this day and age. A good employer is hard to find.

Ha
Review №26

I had a wonderful experience with Pedro Martinez. He was very kind and made sure that I felt welcomed. The oil change was fast also. I recommend their services to anyone who is looking for great customer service, efficiency, and quality.

Mi
Review №27

We absolutely endorse Pearce Honda Motors for any and all of your car needs. It’s team of Drew, Reuben, Russell and Moses is Reno’s best. We purchased a used car yet were treated with patience and the utmost respect. Dyanne Hayes and Michon Anderson

Ab
Review №28

Living in Las Vegas it was completely worth flying to Reno and driving my car back from this dealership. Russell was amazing. Very informative and professional. Moses was the best finance experience from a dealership I have ever had.Looking forward to many years with my Honda Accord! Highly recommend this dealership

Ro
Review №29

No Hassle and theyre extremely helpful.

R
Review №30

Bought a civic from them. No hassle purchase.

Na
Review №31

Rich is amazing! He is very personable and helpful. It seems that every time an emergency comes up, Rich gets us in and takes care of us as if we were family. He takes the time to explain all services. I appreciate the guys in the back scene that make my daughters car run smooth. Thank you for the excellent service and when it is time to purchase a new car, we will definitely be looking at the Honda dealership.

Ma
Review №32

My room-mate took her vehicle in to have the starter replaced. During the repair, the technician broke the window regulator. Instead of offering to fix their mistake, they then tried to upsell on the replacement. Im not sure what part of a starter replacement requires the abuse of a window, but not making right what was broken while in their care is absolutely unacceptable. Its also a very questionable tactic to break something, then conveniently offer to fix it as an upcharge. Very shady.

Br
Review №33

Fairly smooth transaction, initial vehicle we selected sold. However, they were able to track down another vehicle, same color and spec - had it delivered to the dealership. We had to wait a few days longer, but in the end, everything worked out.

Ke
Review №34

Rich Gomez was able to get me in on very short notice and replace my alternator. I really appreciate the service he and your service department staff always provide. Thank you, Kevin Reid

Ja
Review №35

Not a completely pleasant buying experience but the sales people are willing to make a deal.

Mr
Review №36

Great service and high quality vehicles

Ju
Review №37

As many of you I do not like going into dealerships at all. BUT.. this is one dealership I would definitely walk into again and again. I have been a Ford guy all of my life and after seeing what kind of options I had with multiple dealerships this one was by far the best. Best customer service EVER hands down. Fernando and Oscar were incredible to work with. They explained to me the whole process and we’re honest from the beginning. I Would HIGHLY recommend these two gentlemen. They were also very cautious and took the right precautions with disinfecting everything before and after I touched anything. GREAT JOB GUYS!!!

Ja
Review №38

CROOKED DEALERSHIP. DO NOT BUY YOUR CAR HERE. Sold me a car that was in a significant accident that wasnt reported. Did not disclose this to me. Tom says they only go by car fax for facts and their mechanics must have overlooked the problems my car has. Refused to help me out and now Im stuck with a $3500 repair. But apparently carfax is foolproof to this dealership. Dont trust them.

Sa
Review №39

A huge thank you and shout out to Arlene and Russ for helping me get my beautiful new 2019 Honda HR-V Sport!They have made the process so easy and helped me in every way possible. From 2016-2019 I have remained a loyal Honda customer and will remain a loyal Honda customer.I appreciate you!10/10!!!

Al
Review №40

My saleswoman Arlene was very straight forward, accommodating and not pushy. I found the car that looked perfect for me on their website and went to look at it. The financing process was easy and its the first time Ive purchased a car and not felt completely drained afterward. Reggie the finance manager was also very pleasant to work with. Im very happy with the whole experience. Thank you!

Ga
Review №41

Pedro was great he answered all my questions. And even told me about putting new updates on the camera that I didnt even know about. I love Honda

PC
Review №42

As a long time customer of Honda, I got used to nothing less than a service of exceptional quality. My experience this time was no different! Professionalism of the staff, special attention paid to the customers needs, and customization of the lease terms and price were of the highest quality. It is not likely at all than any time in the future I will be going anywhere else for my automotive needs. My sincere thanks to the staff and management.of Bill Pearce Courtesy Honda.With gratitude,Robert Christopher, Ph.D.Sparks, Nevada

Ma
Review №43

Polite, quick and efficient.

Br
Review №44

Russell was great, he was able to turn a negative situation into a good experience. He was patient and understanding and willing to let us decide what was best for us. We will keep coming back!

be
Review №45

Great, easy place to get a car.

Ma
Review №46

Russell Martinez provided superior customer service to my wife and me for the purchase of our Certified Used 2017 Ridgeline. We were very pleased with his attention to detail, professionalism, knowledge about the vehicle and every nuance of the transaction process. I am very impressed with the dealership. Everyone made us feel comfortable and cared for throughout the process from the test drive to showing us some of the features on the vehicle as we left the dealership… well past closing time.

Je
Review №47

The service team are friendly and incredibly thorough. I will not take my honda anywhere else for service. Thank you as always! Keep up the great work!

An
Review №48

The service department team is awesome! They take great care of my car. I always feel welcome at this dealership. Thanks!!

Cl
Review №49

I had a great experience. My salesman Corey was awesome, very nice and direct, making the buying experience super easy. However, what I was most pleasantly surprised about was how attentive and accommodating the entire Honda team was after I purchased my vehicle. Im very glad I chose this place to buy my car. I would HIGHLY recommend.

Ma
Review №50

Beware: they will pretty much harass you if you are thinking about buying a car from them. I went here to check out Hondas SUVs. I love my Honda Fit, and it has been good to me for over a decade. However, I wasnt impressed at all by the offerings of the SUVs. I collected some info on them to compare to other SUVs I was looking at from different brands. Big mistake. After a couple of weeks and being contacted multiple times, I made it clear that I liked the salesperson, but did not like the cars I saw, and to please stop contacting me. They didnt. I kept getting emails, texts and phone calls. Finally, I yelled at some poor SOB who called from Honda on Sunday, and I told him that I did not like any of the SUVs I saw, I already made it clear, and being contacted constantly by them sure as hell is convincing me to never buy a car from them ever again... I bet they will call me again this week. In comparison, I went to Subaru on the same day and they have checked in once via email.

Ka
Review №51

1: Sales great2: Financing good3: Service Department: inadequate Phone questions not enough information. Always feel like a number not part of the team. Needs to be more communication between Service to customers regarding your warranty and what to expect before coming. Im also not talking about mechanical that is on a later time. Im talking about Warranty, Deductibles, Service charge at beginning of point of communication.4: Service Department: Needs TLC on warm welcoming.5: Other departments are excellent!6: GET YOUR ACT TOGETHER!!!7: THANK YOU

Ch
Review №52

Who knew that four weeks before this purchase took place Id be looking to replace the car I was driving at the time? Ive been wanting to buy a car from here for a while and as fate would have it, timing is everything. Anthony had a litany of cars ready to look at as well as take for a test drive. The second vehicle we took a spin in wound up being the vehicle that I purchased.If youre looking to buy your first car, 8th car, or even curious about a lease, please consider Anthony Mendoza and the team at Bill Pearce Courtesy Honda. Their no-pressure approach will make you feel at home while they do everything to help get you behind the wheel of your next adventure.

Co
Review №53

Amazing customer service! Got my first car just 2 weeks ago. The gentleman that helped me was russel. Definitely recommend coming here!

We
Review №54

I brought my 2000 CR-V in for a recall item. I was able to get an appointment within 3 business days. I was estimating a 3 hour visit and I was in and out in a bit over an hour. Polite, efficient and honest!!!

It
Review №55

Honda dealer was easy to work with regarding airbag recall repair.

St
Review №56

If you have a Honda this dealership sells tires at their cost. Also, their oil changes for synthetic is half the cost of other places.

An
Review №57

Urial was great. He wasnt pushy at all and I got my car in a timely manner. Over all I had a great car shopping experience

Je
Review №58

Excellent service team. Everything was quick and easy :) From the actual service to the waiting area every thing was great.

Ch
Review №59

Always appreciate the service and professionalism at Bill Pearce Honda. I have been helped by Kyle many times over years and his service is excellent!

Al
Review №60

Love my new car! They were great!

Mi
Review №61

Showed up at 2 in the afternoon of 6/3/20 without an appointment to get an oil change and Kyle took great care of me.I really appreciated that they didnt try to sell me a bunch of add ons either. You know, like fuel treatments or random filters.They offered to correct my tire pressure which was too high since I had come from sea level to Renos 4,500 ft. - Gotta love it when people pay attention to the peripheral details!Ill definitely go back next time Im in the neighborhood. I highly recommend these guys - very professional, very smooth, and what more could you want from a service department than great service, right? I was back on the road in just over an hour.

Sh
Review №62

Ryan from the service center always does a fantastic job and the crew at the front desks continuously make me feel welcomed and taken care of.

Ma
Review №63

My husband and I had been actively shopping around for a comfortable SUV for about a month. We went to carson as well as reno researching. The staff at Bill Pearce was wonderful. Our sales associate David Moore was great with us and made sure we got a great test drive and spent an avid amount of time explaining all the features of the vehicle. Our finance representative Reginald, or Reggie as he introduced himself to us was wonderful. He worked with us and was very straight about everything we were looking at, he also got us Hondas special financing of 1.9 apr for 60 months. We couldnt be happier with our treatment from them. Thank you so much guys!

Ra
Review №64

I had to get my tires replaced cuz I ended up with a nail in one of them, and it was time for new ones anyways, so luckily Honda does that and they offer Sunbit now which was such a life saver, especially around Christmas time! So thankful for that! I only gave them 4 stars cuz I tried calling to set up an appointment and never got a call back from the service rep, but I was in the area so I dropped in and they took care of me right then and there! They were pleasant and helpful once I showed up! Thank you for lessening my stresses cuz I drive over and hour to work everyday.

js
Review №65

Sale team (Dan & Russell) made the experience a good one. Low pressure with a focus on my questions. Let me test drive what i wanted with again no pressure to make a deal. Explained the purchase process plainly and clearly. Had to wait 5 days to pickup and found they did multiple maintenance items to it. First class all the way!

Ja
Review №66

Russell and Craig were great!! The best experience Ive had at a dealership! I was treated like I was a VIP from the moment I walked on the property! I recommend Bill Pierce Courtesy Honda highly and have let friends and coworkers know how AWESOME everyone there is!

Jo
Review №67

Ive done business before with this dealership & have always been given great customer service. It was a pleasure, & thank you Russell for my awesome new Civic EX!

lo
Review №68

Cars cars cars! Got mine there.. I love it.

wh
Review №69

I was in and out within 30 minutes for an oil change! So fast and excellent service.

As
Review №70

I bought a new Fit here in June and had a great experience - I love my car and the dealership staff have been great about following up and answering any questions I have. I just brought my car in for its first oil change and the service staff were very friendly and pleasant. I scheduled a tire rotation as well, but the service advisor, Betty, was kind enough to let me know that I didnt really need one yet. I appreciate that she saved me a little money when she didnt have to. The service department has a nice waiting area with a fancy coffee machine and snacks, which was lovely. Im usually not a believer in paying more for a dealership to do service on my car, but my experiences have been so positive so far that Im willing to cough up a little more cash to come here. :)

Ca
Review №71

Service people are friendly, answered all my questions, and gave wonderful service as always. The work was performed in a timely manner and correctly as always. I have been driving a Honda since 1987 and had all work done there.

St
Review №72

They fixed a tire fir us and there waiting room was clean and had a coffee machine!

Da
Review №73

What a fantastic dealership!!!Ive purchased many new cars over the years from different dealerships, and I have to say that this dealership is one of the finest Ive ever experienced!From the professional, friendly and courteous atmosphere, to the honest negotiations and outstanding product selection, you just cant go wrong buying a new Honda here!I will recommend this dealership to all of my family, friends, and co-workers!Definitely check this dealership out if you are in the market for a Honda - and ask for Ryan in sales, Tom the manager, and Craig in finance!

Co
Review №74

The best dealership Ive ever worked with. Amazing car buying experience and continued amazing service experience. These guys are some of the best in the business!

Ke
Review №75

They are very cooperative and provide reasonably quick service. The staff is friendly and they always have good snacks in the morning. My wife wishes the courtesy shuttle had a couple courtesy car seat for our kids, she doesnt like removing the ones from our vehicle because they are difficult to install.

Sa
Review №76

Heated steering wheel not very hot. Was told by Steve to bring my car back in because it should be hot. Had an appointment but the mechanic couldnt look at it until later. Had to leave car and take shuttle home. Honda called 3 hrs later and nothing was wrong with heated steering wheel. Very inconvenient.

Am
Review №77

I recently bought a used Subaru from Bill Pearce. The entire staff was helpful and amazing. Ryan Hill was my main contact and he went above and beyond in helping me purchase the car and complete tasks after the sale was over to make my transition smooth. These guys are yes people, my favorite kind of people. Hands down the best experience I have ever had at a car dealership! Oh yes and the car is great!

Da
Review №78

Excellent service. I had scheduled an appointment for a service that didn’t actually need to be completed, and the advisor let me know I was due for just an oil change, saving me hundreds of dollars!

Da
Review №79

Oil change and recall item rapidly achieved. Dropped car off early. Got it back early. I mean its not like a free steak dinner, but it was well done anyway.

Re
Review №80

Beware.  Over three days of visits, phone calls and countless emails/texts with this dealership, I experienced lies, deceit, and a lack of respect and integrity.  In the end, we walked away.  My advice to anyone considering this dealership is not to trust what you are told.  In the midst of an active negotiation on one vehicle to purchase, we discovered that the vehicle had mysteriously “disappeared” from the lot (how does that happen??). Assurances about methods of payment turned out to be false. They kept us waiting for hours because all of their finance staff were busy. In the end all they wanted was for us to finance our purchase, since that is where they make their money.  I rarely write reviews, but I feel compelled in this instance.  In general, I have low expectations for any experience at a car dealership, but this was shocking, particularly for an authorized Honda dealership. I would give them zero stars if I could.Perhaps, if you plan to finance your car, your experience will be different. But, if youre making a cash purchase, I would brace yourself for a similar experience to mine.

Gi
Review №81

I had scheduled an appointment for 9:45 am on a Monday. I arrived right on time for my appointment and was told by Pedro that it would take an hour maybe just slightly longer for my oil/filter change and tire rotation. My appointment took just slightly longer and due to this delay there was NO charge for any of the services performed on my car. This was greatly appreciated and completely unexpected. I will continue to take my car to Bill Pearce Honda for all of its service needs. Great staff, lovely reception area.

Mi
Review №82

Best car buying experience! Rebecca and Ruben helped me find the perfect car for my 16 year old son. With quality and safety concerns, they made this process seamless and notified me every time a car came in with my buying perimeters. They never made me feel pressured to purchase. It was seamless and I would recommend them to everyone! Thank You Bill Pearce Courtesy Team!

Co
Review №83

Always great having Kyle as the advisor..super great personality! Thanks Bill Pearce for doing such great service on my Type R ❤️

pe
Review №84

I had excellent care from the sales team.

Ma
Review №85

Russell Martinez was my sales consultant and he was absolutely fantastic! I didn’t feel pressured and was completely understanding. He did an amazing job and my overall experience was incredible! If you’re looking for a great experience, beautiful vehicles and overall great customer service; Bill Pearce Honda of Reno is the place to go!

Th
Review №86

This was my second visit and purchase at this dealership. Fernando helped me the first time and 2 years later he helped me again and I could not recommend anybody better! Fernando is more than just a car salesman he is interested in your wants and needs & truly just seems like a friend his helping you buy a car! Ive never met a car salesman like him before and I would highly recommend anyone looking at this dealership 2 go to Fernando. The service department is also amazing. I have Kyle in service who I always go to who takes very good care of me!

St
Review №87

I flew in from out of state to purchase a car I had found online. The car is exceptional and exactly as listed. The sales team was accommodating and made the process smooth and timely. Jenn help to coordinate the transaction ahead of time. Ryan met me at the airport in the car so I could test drive it back to the dealership. He interacted with me beforehand by sending additional pictures of the car and getting the necessary paperwork ready in advance. He was knowledgeable about the car and answered my questions accurately. He went a step further, after the sale was complete, and synched my phone to the car system, walked me through each tech feature the car offered and had me back on the road in my new car in just over an hour from when I landed.

S
Review №88

Let the Celebration begin!Upon arrival coming from Gardnerville, NV and pulling into the Bill Pearce Courtesy Honda Dealership, we were greeted outside with Friendly Staff, Immediately Introduced to Darrick Cummings greeted myself with an elbow and my family member as well. The Salesman - absolute Stellar Customer Service, Called ahead, day before looking for the CR-V LX in Obsidian Blue Pearl.He went and looked into the Inventory Stock to be sure to keep that CRV-LX for me to come and see and test drive. Made appointment with him & today I am a Proud owner of a CR-V LX Honda.Darrick has that Natural Ability to be a Salesman, My Family member and I were very comfortable with him, He is Honest, Great Sense of Humor, Goes beyond to make sure its the right Deal for you. I highly recommend this Dealership for your next New Vehicle!I am so pleased with my New Ride.& a loyalty Customer!Signed, Sealed,& Delivered.

Ri
Review №89

My experience was the best car buying experience of my life. Dave Moore was fantastic and did his best to make things for us. We love our new CRV Hybrid!!!! Call Dave if you are in the market for a new car!!!!

Qu
Review №90

I love everything about Honda and everyone working there, Everytime I go there for maintenance or to buy a car..... Im very sure Im going to be taking care of, guys there are super Amazing. My girl Arlene go Lakers!!!!!, Rich, kiley, Pedro, Beth, Steve the shuttle driver and etc...... all this guys will take good care of you for real...... thats my team Thanks you guys for the Amazing job you do❤.Tj Quadri

Ho
Review №91

Rebecca made the experience of buying my car the absolute best ever! She made it easy and painless! Definitely will recommend her to everyone!!

Cl
Review №92

The service men are very efficient and those at the desk are so helpful and friendly. I didnt have to wait long for the oil change. I was alerted to the recall for the passenger airbag. Thank you for that! I have had my Honda Fit for 7 years now (I LOVE IT!) and I always feel like Im in safe hands when I bring my car to the Honda Dealership. You are the best!

Ke
Review №93

First of all, we love our Honda Odyssey as it has been the best car we have ever owned. It is super reliable and low on maintenance. We originally cringed at higher cost of it compared to other vans back in 2006, but after the disastrous experience with a Voyager, we knew we needed to spend the money. And we have never regretted it. Totally worth it.Next, we love working with Bill Pearce Honda. Very organized and efficient. Very nice people to work with and just a very slick, clean and professional organization. We love you guys!

Ro
Review №94

Very professional, exelente costumers service

Pa
Review №95

My entire experience was an absolute delight. I was purchasing a used car but Im based in Texas which presented some difficulties. The staff was more than happy to work with me in my cross country travels to make it all work.Pam, Kris, and Reggie stood out as beyond helpful to me. Details on each below.Pam helped to keep in touch with me and get me all the information I needed or asked for about the vehicle and the buying process, even from 1500 miles away.Kris went out of his way to be available for me, even staying late when my flight was delayed and I was running behind.Reggie puts the icing on the cake. He not only is extremely knowledgeable about cars and was able to answer all of my questions and make suggestions for my own good (he made absolutely sure I had everything I needed to be safe on the long trip home. Additionally, I still had some reservations about the purchase but he was able to get the information I needed and put the final nail in the coffin on the sale by answering my questions and taking all the time I needed to figure out all of the logistics of the sale.Im actually kind of sad the dealership is so far away - I am definitely considering returning for future purchases even though it is quite a trip.Thank you all for a wonderful experience!!All the best,Patrick

Da
Review №96

My Husband and I went into Bill Pearce Honda on 03/23/18 after being treated very poorly at the Toyota Dealership. We had no intention of purchasing a Honda as my Husband was pretty set on a Toyota. When we walked into Bill Pearce Honda we first met Russell, who was full of knowledge, kind and welcoming. Russell was assisting customers who were there before our unscheduled arrival so he introduced us to Daniel who is extremely personable, knowledgeable and he took us out for a few test drives. We fell in love with the Honda Civic Sport Touring Hatchback and made a deal! We met Moises in financing who was very kind and all of these men stayed very late to help us get this car loan. We drove ho,e in our new Honda late that night! A few days later we were called to sign new loan paperwork as Moises found us a better loan! That is extremely great customer service! We have also had the opportunity to speak with Craig in financing as well. Every person there is kind! We give them 5 stars in knowledge, 5 stars in customer service and we highly recommend Bill Pearce Honda!

Ri
Review №97

Great customer service very helpful on finding your future car highly recommended thanks Robert.

Ka
Review №98

I leased a 2019 Odyssey from Bill Pearce Courtesy Honda yesterday 8/27. My sales woman was Arlene. Arlene is amazing! From the moment I stepped in the dealership I was greeted with smiles. Arlene sat in the car with me for 15-20 minutes to show me EVERYTHING about the car. Then we went to the financing department, Craig was also amazing, he went over the paper work quickly and efficiently. I have never had a brand new vehicle and I am so happy I bought my first from Bill Pearce Courtesy Honda!

Sa
Review №99

Amazing staff, amazing service - I never mind paying dealership service prices here because I always have the BEST experience. Professionalism, communication, timely service, shuttle service, all great!

Sc
Review №100

FIVE star customer service always from this dealership; thank-you Steve Hogan and Pedro Mendoza.....Excellent as always!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:780 Kietzke Ln, Reno, NV 89502, United States
  • Site:http://billpearcehonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 775-789-7999
Categories
  • Auto parts store
  • Auto air conditioning service
  • Honda dealer
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations