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Champion Chevrolet
800 Kietzke Ln, Reno, NV 89502, United States
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Champion Chevrolet
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MD
Review №1

My wife and I were looking to upgrade to a newer corvette. After extensively searching the Carson/Reno area we were able to locate an amazing 2017 Corvette Stingray at Champion Chevrolet. Salesman Mal was polite and attentive and after a test drive we were ready to talk numbers and ended up making a deal. We were given a great trade in price for our current Corvette and was able to make a deal that I was more than satisfied with. The rest of the process went flawless. Robert in the financial department processed our paperwork in record time and the car was ours.James was amazing. He went above and beyond for this deal and even delivered the car to our home after it was fueled and cleaned. Upon delivery, I noticed a small chip on the passenger door that wasnt there when we signed the paperwork. James, without hesitation made arrangements to have the door re-painted at no cost to us. James and the team at Champion Chevrolet made sure we were happy and fully satisfied with our new purchase. Its nice to see a dealership that takes care of their customers even after the deal is done. I highly reccomend Champion Chevrolet to anyone looking for a new or used vehicle. Ask for Mal or James and I am confident they will find you the car you are looking for.

Fr
Review №2

I was working on the Tesla project and my radiator cracked. Truck was still under warranty and had an extended warranty as well. Warranty not honored. 1188.00 dollars later I had to replace my thermostat in the parking lot of the motel. They didnt think to replace the thermostat when they replaced the radiator. When I contacted them about the thermostat, they gave me the runaround. Travelers beware. I will never forget them.

De
Review №3

John in service was awesome. I messed up and thought that my appointment was today and it wasnt for another month however without an issue he dropped everything and got me in and I was done before the end of the day. Hats off to everyone at the facility for doing such a great job and helping a new guy out

fr
Review №4

Just bought a new 2021 silverado from Ali, Bill and Chuck at Champion Chevrolet. Great people very knowledgeable and helpful. If you are looking for a great car shopping experience go see them, they made the whole experience seem like a breeze.

Da
Review №5

Visit went very good. Service consultant was very professional and thorough. The service was quicker than anticipated. Thorough explanation of service.

Pe
Review №6

Finding a new vehicle in 2021 isnt very easy. After an unpleasant experience with another dealership I went to Champion Chevrolet and worked with Johnny and Pete. They were thorough so they could recommend the models that would fit my family and lifestyle. They checked often to see what new vehicles were in transit so I could claim the perfect one for me. When it came time to buy they worked with my busy schedule and had me driving away in my new vehicle in less than a hour so I could keep all my previous appointments. As long as this excellent customer service continues I will never buy anywhere else.

Je
Review №7

Everyone gave excellent service. Michael C in financing & Jose Gonzalez as our salesman. Would recommend them 100%. Experience counts! 🤩 Customer Service a “10”

An
Review №8

Overall the experience was good. The only ting that I thought was goofy was the service advisor wouldnt look up their own website for the dealer service deals. While this may not be his fault, I feel that as a dealer they should make the process more transparent with the service advisory and customer.

Je
Review №9

Extremely disappointed in Champion Chevrolet. I Dropped off a vehicle for a warranty repair issue. It has now been over six weeks without a vehicle. They have offered no assistance with arranging alternative transportation. Completely unacceptable service. I understand that supply chain issues are causing problems, but with a warranty issue, you would expect assistance with a rental, or some alternative transportation. Buyer beware.

Ji
Review №10

While the repair that I had done to my car was a little pricey which I figured going in since my car is not made anymore, it was finally done right. The last place I took it to screwed it up! Lesson learned lol. Champion Chevrolet has always been cool with me. I bought my car and my truck there. I would recommend them.

An
Review №11

Took my truck in for the recall on the air bags, told me 3-4 hours to have it done, had it completed in an hour and a half, treated respectfully, and courteously.

Aa
Review №12

Chris in the service department was top-notch honest and forthright about everything that was going on with my truck when it came to an airbag recall.

Vi
Review №13

I just bought a 2021 Chevrolet Traverse Premier redline, I worked with Jose and Johnathan at Champion Chevrolet. Theses guys where great to work with. The purchase process was made simple and pricing was transparent. I would highly recommend working with both Jose and JohnathanThanks for my new Traverse Champion Chevrolet!!

Mi
Review №14

I had a really good experience, the staff was knowledgeable and showed me everything I wanted to see with keys in hand. They worked with me on my trade in and gave me top dollar. I am thrilled with my new truck and would recommend champion to anyone.

Ry
Review №15

Josh and Danny. Look if you go to the dealership and want to talk to a sales rep that will be no pressure and honest with you ask for Josh and/or Danny. They both worked incredibly hard and we were both able to get into cars we wanted.We were honest about what we wanted, our payment range, and what we could put down. While yes, they wanted to make a sale, they didnt pressure us into vehicles we didnt want or demand we increase our down to make a more appealing offer for the banks. They took what we said and worked it from there.More so, they went above and beyond. Came in on their days off because it was the only time we could get in. They created a personal relationship with us that made our confidence in our purchases skyrocket.At the end of the day you need to get the right vehicle for you. One thing I will never do again is make a payment on a car I dont love. We both love our vehicles and will be forever grateful to Josh, Danny, and Ryan for getting us into them.

Ke
Review №16

I bought a new Corvette at Champion Chevrolet, and Kyle Outland did an outstanding job! These days, ordering new Corvettes is really challenging and Kyle kept me apprised of every step in the process.When I picked it up, he had all the paperwork prepared and waiting-great job, Kyle! Then Kevin took as long as I needed to familiarize myself with the controls.Very, very good experience with Champion Chevrolet. You really are champions!

Ha
Review №17

The dealership has so much to offer!! Their hospitality was awesome, and they made sure to come up with a financial plan that accommodated with my life situations. Look forward to the business ahead with them!

ch
Review №18

Our salesman Drew did a fanominal job. Thanks to him I left with the truck of my dreams.

An
Review №19

Professional, efficient, thorough service.Chris & the team do a great job, highly recommend.

Ga
Review №20

Very professional i had an excellent experience with Tim as my service advisor. He took care of my vehicle situation got it fixed used my extended warranty no issues im from out of state they were Tim and his crew were very nice to work with. Also very nice shuttle driver that took me to work while my car was being fixed.

Ma
Review №21

We had the most wonderful salesman, Kevin Marvin. Kevin really knew his stuff, was just a joy to be around and we had the best car delivery experience we have ever had. He knew the car from top to bottom. He was a pleasure to work with, non-pressuring, and showed us a car he thought would be a better fit for me than the one we originally came in to look at and I absolutely love it! It was like purchasing a car from a family member!

De
Review №22

Not too long of a wait for an oil change. They offer shuttle service if you need it. Appreciate the complimentary multi point inspection of your vehicle while its being serviced.

Fr
Review №23

Billy and the crew at Champion Chevrolet made my car purchase enjoyable and stress free.

Mi
Review №24

My experience with Champion Chevrolet can be summed up with the words completelysatisfied . From their website, to the quick sales response, and the professional and friendly service by Jonathon, to the professional financing by Robert to the entire staff....all were Champions. Now to the product. The Chevy Equinox is a safe, fuel efficient, fun to drive SUV. It has all the features I was looking for . I was able to get the color I wanted and the vehicle is more than stylish !!! Champion Chevrolet has a happy customer for life.

D
Review №25

Im late for this review better late than never. I bought a new Colorado truck with the diesel last year and the sales department was absolutely very professional. They were very upfront on the cost. The business is very professional on how it runs. I would definitely say the business is very clean including the restroom too. The staff was friendly and the service department is will run. I would definitely purchase another vehicle.

Ke
Review №26

Went in yesterday to look at the new Trailblazer, and other midsized vehicles. We were greeted by Jay, who was incredibly helpful, and easy to talk to. Test drove a bit, and ended up purchasing! The buying process was simple, no frills, honored the price we saw online, and worked with us for great financing options that worked best for us. Am looking forward to purchasing from them in the future!

We
Review №27

James was real attentive to what we were looking for. He showed us different options to help us come to the right decision. He is a top notch sales person. This is the second vehicle we purchased with James in six months and will only work with him.

Sh
Review №28

Such a great experience. Purchased a vehicle 12 years ago, and love the experience all over again 12 years later.Easy experience. Knowledgeable staff and no pressure to buy.Super excited and happy with my brand new Chevy Blazer 2021 AWD.

As
Review №29

My family has purchased vehicles from Pete for many many years, he is the absolute BEST salesman we have ever worked with. Always such a great experience from start to finish, never pushy, and makes sure to get you the best deal possible. If you’re headed down to Champion Chevrolet make sure you ask for Pete! You won’t be disappointed!

Ro
Review №30

They treated me with dignity and respect. I tried to get my wife to go into the sales office of several dealership but she said that she wasnt going to them, they needed to come to her.That is exactly what Anthony did. Because he was proactive he made the sale. He was thorough, thoughtful and listened well. He didnt waste our time with cars that wouldnt interest us.

Da
Review №31

Quick, on time and fairly priced. Thank you, dp

Da
Review №32

My 2020 Chevy Duramax Diesel Pickup had a couple of little issues, that I brought to the attention of the dealership. When I brought it in for service they were able to take care of everything while I waited. One thing that was corrected needed a part replaced, which I was surprised they had in stock, considering the issues that everyone is having with suppliers and shipping. The Service Manager and Service Writer were very attentive and answered all of my questions. Good job everybody!

Ga
Review №33

Weve purchased many vehicles from Pete Montalvo over the years. We trust him to get us the best value possible. He came back to the dealership on his birthday just to see us, we appreciate him and his work ethic. Thank you Pete...Champion is lucky to have you!

Sa
Review №34

Drew was very helpful in my search for a car. He worked his magic and got me into a car as fast and as easy as possible. Can’t recommend Drew enough!

Bu
Review №35

This was my first visit to Champion Chevrolet. They took good care of me and my vehicle. They have a friendly and timely shuttle service. I will definitely go back for future service needs.

Gr
Review №36

Knowledgeable but pricey (you get what you pay for). My only complaint is the time it took them to repair a couple of sensors on my vehicle. I dropped it off on Friday and they had it for over a week. I finally got it back on Monday (11 days later).

Ed
Review №37

QUICK DROP-OFF, TRUCK READY SOONER THAN EXPECTED. JOHN WAS GREAT!

Re
Review №38

A refreshing Car Service experience. I was able to get in within a week for scheduledmaintenance on my Equinox at a time that was convenient for me. The Service Manager John, was professional, polite and friendly. The thorough service covered all points of safe operation. My car was returned to me within an hour, clean and free of fingerprints. The price was fair and competitive. I am a very satisfied service customer.While I was there I shopped a couple of new cars. Again, excellent people were on hand to assist me in my consideration of a new car. No high pressure, lots of patience. If I choose to purchase, I am confident that Champion Chevrolet will meet my expectations.

Mi
Review №39

False advertising. Website lists 8-quart AC Delco GM OE DEXOS1 FULL SYNTHETIC OIL CHANGE $116.95 I get my receipt I am charged 114.80 for oil, 11.06 for the filter, and 38.40 for labor plus taxes. Total $178.82Do not advertise it as an oil change if thats the price of the oil alone.

Mi
Review №40

Ive always had a great experience with Champion Chevrolet. From the no pressure sales experience to the friendly, helpful folks in the service department, Ive always been treated professionally and fairly. Highly recommend.

Ke
Review №41

We went out to just start looking for cars and this was the first day out going to dealerships. This was our second dealership of the day, and Kevin Marvin welcomed us onto the lot making us instantly feel at ease. He started analyzing my husband and Is wish-list which did not exactly match up to one another. We test drove a few cars and he was able to navigate our wants and needs to find the perfect match for what we were looking for, that was also within our budget. I got something new, comfortable and pretty good gas mileage, while still having lots of cargo space but not feeling like I was driving a bus. Thank you Kevin for being so patient with us during the process and for guiding us to the perfect vehicle for our family! Kevin is professional and is truly trying to find the best car for you! Thanks again!

Sh
Review №42

This was a smooth transition! Jose and Manny and the financial gentleman were fabulous! And my new 2021 Colorado is Amazing! Thank you so much Jose for just knowing what I wanted and delivering it!

Fa
Review №43

Chris kept in contact with me to keep me updated on my car every step of the way. When he asked me if I wanted them to do the 50,000 Mike service flushes and I said no, he didn’t try to guilt me into doing them. He was always polite and courteous. It was nice to deal with a shop that didn’t try to take advantage of this ole lady 😃

ma
Review №44

The service here was amazing. John Andriola was incredibly helpful, and they were extremely quick with their service. I was ensured that I would be getting the best price for the fix on my car and they followed through! Will definitely be taking my chevy here if I ever need any other help!

Ke
Review №45

I spent weeks talking to 4 dealerships. Kevin Lemus at Champion gave me the best price, and his service was outstanding. He kept all promises, responded quickly to all my questions and just seemed to be able to deliver when other dealerships did (could?) not.Kevin was outstanding in terms of his transparency, integrity and thorough knowledge of our vehicle. He went above and beyond to help us get it registered in a timely manner.We were impressed and pleased by our experience and would put them on the top of our list.

Ja
Review №46

I feel like I was lied to regarding payment of my visit, I was told that the only time I would pay is if there was something actionable on my vehicle that was not covered under warranty, I had to physically come into the dealership to schedule an appointment after being told by both GM corporate and your own operator that I would be called back regarding scheduling an appointment, the technician, by your dealer’s own admission was not knowledgeable at all about my vehicle, took much longer than the estimated time window, and charged me $146 just to tell me that my car doesn’t perform as well when it gets warm, while checking everything else, which wasn’t requested nor required to diagnose a potential charging issue. I don’t need to know the status of my brakes, tire tread depth, suspension status, or anything else to figure out why my vehicle is not charging at it’s rated fast charging speed. Overall, I was treated like I wasn’t valued there and that me coming in was more of a burden to the dealership than you wanting my service. Next time, I’ll just go to Michael Hohl Chevrolet if I need anything done to my vehicle, so thank you for eliminating that choice.

Jo
Review №47

Great team help make our purchasing a great new truck simple test drive told what the truck had to offer. Thank you great service!

El
Review №48

Great service! Thank you for for everything!❤️

De
Review №49

The team that helped us out was awesome. It all started with Danny when he was very persistent with his email and calling us. We almost purchased a 2020 Traverse from Carson Chevy, but the customer service from Champion was far better than them. They helped us right away with the Costco auto program and when it came with financing Ryan, Clint and Robert were amazing and gave us the best rate.Josh was outstanding as well. He truly knows his vehicle and very knowledgeable and was able to help my wife set up her gadgets and introduce her the many safety features of the 2021 Traverse.The team was top notch and I would definitely go back there again if I need another vehicle in the future. Will also and absolutely recommend the dealership with friends and relatives. Thank you so much and Keep up the Great Work!

St
Review №50

Well, honest, service, although no work, performed, However, my Touch Red late father’s Corvette was outside for 10days. I returned phone call and picked up a dirty car, no car wash.They offered a car wash, However, no time for their offer

Jo
Review №51

Josh and Danny absolutely crushed it for me. I was in on a tight timeline and they were able to get me all set up quickly. They got me the vehicle at the price I wanted! Thanks gents.

Ma
Review №52

Jose, Manny and Robert were amazing! From the moment we walked through the door they were all very attentive. I went in unsure if I was going to trade my car, but I was convinced that same day. They were very patient since I had to go back to sign papers the following days due to my late work schedule, but they were very helpful and had everything ready to go. Thank you so much for all your help, 10/10 would recommend!!

wa
Review №53

Fantastic experience, best and easiest truck deal we have ever done, recommend highly

Gl
Review №54

Dropped off truck for work it was supposed to be seen on a Wednesday. Service advisor says due to no techs your truck if your lucky it will be seen this week. I asked to bring it back when it can be seen same day and he couldnt do that. I picked up truck on Friday and when I asked when it will be able to be seen an est of 3 weeks to a month. Thats ridiculous so I wont be bringing it back

st
Review №55

Everyone was very courteous. Very happy with the job that was done.

La
Review №56

My husband and I want to thank James and all of the staff for your help in a very easy and enjoyable new truck buying experience. We were just looking giving ourselves time to find what we wanted. This was our first day of looking and we walked away with our new 2020 Silverado. The process was so smooth and James was so knowledgeable on all of the features of everything he showed us.We got more truck for our buck. Finance rate is super low and they gave us more $ for our car than car max! Also they follow strict covid guidelines down to cleaning tables chairs and giving you a clean pen in a ziplock bag even had a young lady cleaning the floors in the middle of the day. If I could give all of the staff at Champion Chevrolet 10000 stars I would. Thank you so very much! Now time to go camping. The button you push to line up the truck to the trailer hitch is so cool! This truck has more than you can imagine!

Jo
Review №57

Great experience working with Al, James and Darrell. Just bought a 2021 Trail boss and will be purchasing a 2021 Tahoe Z71 this week. I will definitely recommend this team to everyone I know! Thank you Champion Chevrolet for your professionalism and great customer service!

Se
Review №58

Jose & Manny were so helpful from the moment I made an online inquiry. Being 4 hours away from Reno they guided me as to what to do and what to have ready to just show up and pick up my new 2021 Chevy Trailblazer. Everyone was so friendly and Chuck was so helpful with introducing me to my car. Thank you Champion Chevrolet for helping me get into my new car I absolutely love it!!

Li
Review №59

Great customer service when buying a new vehicle. It took me several days, multiple test drives of different vehicles and comparison of other places before finally buying one. Kevin was understanding, had great knowledge and made sure I got what I wanted. Thank you for your time and patience with me. I am very happy with my new traverse ❤️

Ph
Review №60

Excellent Service, anticipating every need! Great personnel (Jay at Champion Chevrolet always gives me exceptionally good and effective service), and the price is right. My 2013 Equinox has never been anywhere else for service and it operates as well as when it was new.

IN
Review №61

My wife and I have purchased a lot of cars before, but our recent purchase of a new car at Champion has been hands down the BEST car buying experience we have ever had! The whole team was professional, knowledgeable and helpful. The paperwork was done quickly and they even set up the OnStar and our phones for us. We cant say enough about how happy we are with the way we were treated. Thanks Champion Chevrolet!! You guys are the best!

lo
Review №62

Very helpful and friendly Jonathan was quick to find me something in the size and price range I was looking at, would recommend anyone to them and when Im ready for my next car Ill definitely be going to them again

Am
Review №63

I have never had such an AMAZING experience buying a car before. I was traveling from out of town and everyone was so helpful and great. They kept in constant contact with me via the phone and text. Sent me pictures when my car arrived. Called to make sure I didnt need a ride from the airport. When I arrived they were just as excited as I was to get my new car. They immediately helped me with all my questions and tech training. Bill and Mal personally took the time to go over every new feature of my car with me, which was super helpful. Finance was quick and awesome as well. Cory was able to walk me through all the paperwork that I could need to register my car in another state. He pre-filled the forms with me and personally reviewed the checklist so I understood what to do. Everyone has taken the time since I have arrived home to call and check in on me and make sure I dont have any other questions. I really enjoyed working with this dealership. My sister-in-law who came with me thought so much of them as well that she too ended up buying a new truck from the dealership. I will for sure be returning and bringing my business to them in the future.

Se
Review №64

Ryan and Billy were awesome! Took care of me from start to finish. Really excited about my purchase. Michael in finance was great too!

Za
Review №65

Wish I could leave zero stars. I am out of town so I had my girlfriend take my truck in to get routine service done. Just an oil change and tire rotation. $200.93!!!! Obviously they took advantage of her because this is absolutely insane…. Do NOT ever do business with this clown show! Incredibly unprofessional and overpriced!

Ka
Review №66

Loved it! Kevin Martin was amazing!!! Exceedingly helpful and made it super fun to lease my first car. Very funny and easy going, Id recommend him and Champion Chevrolet to anyone and everyone.They made it easy to understand the whole process and answered all my questions -quick and no pressure! 👍❤

Wi
Review №67

This place has the best customer service. Turnaround is great too.

Cl
Review №68

The service was amazing. They found the exact truck I wanted and gave me full Kelly blue book for my old truck. I would definitely go back. The process was easy and painless. Loved it there.

Ch
Review №69

Chris was amazing to work with. The girl on the phone explained to me that it would take 8 hours to do a oil change and check my recall. So I made arrangements to leave my car while I ran to Vegas for the day. Come to find out it didn’t take 8 hours and Chris got it done in 1 hour. He also made sure I had a ride to the airport with the shuttle they have to offer. I came back after hours and Chris went out of his way to make sure my car was secure and I was able to obtain it. HIGHLY RECOMMEND using CHRIS HARDING!

Je
Review №70

The check In process is horrific. Everyone is scheduled at the same time with the same service provider. Therefore, if you think you are just dropping off your car, forget it. Plan on spending an hour just to drop off a car for an oil change. Go somewhere else cheaper and more reliable.

C
Review №71

Had a wonderful experience, this is my second vehicle purchasing thru Champion and my husbands fouth. We went in for a typical service for our 2019 Chevy Silverado and left with a new 2021 Chevy Silverado 1500 Trail Boss. Everything went smoothly and all our questions and concerns addressed by Jay our sales consultant, who was awesone, Ali the sales manager who worked hard getting us the best deal, and Cory who tied up the paperwork and finances with ease. We have never had anything but awesome experiences with Champion Chevrolet which is why when we even need our truck service we will drive from Bishop, CA to do so. And do some shopping in the meantime. Highly recommended these guys.

ka
Review №72

Chris Bowen was very helpful and explained to me clearly what maintenance my car needed. This was an easy process. And I got a shuttle to and from home. Thanks Chris and everyone that help me today.

Ja
Review №73

I didnt go there. I went to Renown next door.

As
Review №74

I will never recommend this company to anyone and will make sure reviews are left where needed. Their sales guy Ali is a very pushy rude individual. We went in with very specific details of what we wanted and got talked into something very opposite. He could tell I was hesitant the whole time but promised and gave me his word that they were good guys and take care of us. As soon as we left we knew we chose the wrong vehicle. Called and were told to come back the following day to talk to them. Once we returned Ali said he could do nothing to help us unless we bought something more expensive. He also refused to let me talk to anyone but him. When I said this isn’t the right vehicle for our family he agreed and I said so you agree that you pushed us into the wrong vehicle he said ya. He was very unhelpful and would not do what was needed to make it right. I will never walk foot on that lot again and will make sure to let anyone know that’s looking for a vehicle to stay away.

Ma
Review №75

The team at Champion Chevrolet Reno we’re awesome! They were able to deliver my truck to Southern California and pick up my older model Trail Boss. Paperwork was handled quickly and efficiently. Thanks to salesman Jonathon!

je
Review №76

Great service. And highly recommend them. I think I dealt with Craig, and he was a pleasure to deal with.

To
Review №77

John, is the best and He always gets me in and out! Thank you so much for the great service.

Jo
Review №78

This is at least the third car I have purchased at Champion. Always have been pleased with the sales staff.

Be
Review №79

The salesman Kevin Marvin was fantastic. He listened to my needs and wants in a vehicle and took my budget into consideration and found me the vehicle that was perfect. The p of purchasing the vehicle was smooth and was handled by the Finance director perfectly. Overall a fantastic experience

Au
Review №80

Wanted to charge me $2500 above MSRP for a Chevrolet Spark which only retails for roughly $15000 dollars. Claiming adjusted market value. Which although is not illegal in America is 100% illegal in Europe. Nice sales people. . . but take your business elsewhere

Ma
Review №81

It took 2 hours for an oil change and wiper blade change. One star because they don’t price match, other places are easily half price these guys or even less.

Ti
Review №82

Pete and the rest of everyone who helped me was amazing. They gave me a great deal on a new Chevy Silverado. They worked hard on getting me a great deal.

Ji
Review №83

Great customer service. Easy drop off and pick up. Fast repair

ca
Review №84

Very get place to get a car from . employees are really nice

Sh
Review №85

Awesome awesome. The team Josh, James Cory and Chuck and Daryl. They were fantastic. We had purchased two vehicles that evening and they made sure that we were satisfied before we left. They even followed up in text and emails to make sure that we were continually satisfied.

De
Review №86

My visit to Champion Chevrolet was an effortless visit. I knew exactly what vehicle I was looking for and Josh, Ryan and the finance team was eager to make sure that I drove away with the vehicle of my liking. They were all very pleasant, knowledgeable and easy to talk to. I am grateful for the good experience and would highly recommend future car owners to visit Champion Chevrolet.

Bi
Review №87

Manny and Jose were great treated me very well and put in a nice Car with a 599 credit score, thanks guys.

Ev
Review №88

From the day I called to schedule my appointment all the way through picking up my car when it was finished was a great experience. Everyone was friendly, knowledgeable and very helpful. They called for a rental for me and even took me there to get it and then took it back for me when I picked up my car. Thank you all very much.Extremely recommended if you want courteous,professional and quick service.

He
Review №89

Worked with both Simon & Kevin Lemus, great experience, great communication. Both were clear cut and to the point. Popped in on a Saturday out of the blue to test drive a truck and Simon did not hesitate to help me and my wife out with our request. Very knowledgeable and professional. Kevin also helped us with locating my desired vehicle and financing. My wife and I were both amazed with how effortless the process was from beginning to end. Definitely the best dealership experience we have had and look forward to coming back and purchasing another vehicle in the future.

Jo
Review №90

I been going to this dealership for 3 plus years always good service and never been treated badly

Jo
Review №91

Well, I was just looking for prices for a small car lease and came out with a great deal on a small car buy. The staff really make feel comfortable and negotiate with me to get the best deal. Great costumer service!

Tr
Review №92

Kevin Lemus is amazing!!!! We are so grateful to have found him to be a partner with us in our fleet purchases for our business. He is professional, caring, and ALWAYS takes care of our needs. We are customers for life. Give him a raise!!!!!!

Ro
Review №93

Truck has a simple exhaust problem that will require welding to repair. Explained the problem when scheduling the repair. It took 2 weeks for appointment and then 2 more days in the shop before service advisor indicated the repair could not be completed there. Should have been notified of inability to complete the repair much sooner!

Br
Review №94

My experience was very friendly. I was able to browse before I was asked if I needed anything. Unlike most dealerships I’ve visited in the past the salesman was not pushy or Overaggressive! For me this made the sale an enjoying one.

Pa
Review №95

We bought a GMC Canyon and were treated very well by everyone at champion Chevrolet. This is the second purchase from them and we are very pleased with this dealership.

Lo
Review №96

Car dealerships are car dealerships right? Well not this one at least it wasn’t for me. I spoke with Danny on the phone and he told me “this isn’t one of your boring dealerships” I was very skeptical but went anyway and let me tell you it was the best decision. I met with Josh and we took a look at some cars they really worked with me and my budget but i really want to talk about their customer service! Josh is awesome he wasn’t pushing any cars on me and was really trying to figure what I wanted. Once I picked a car he even showed me all the little features of my new car so I didn’t have to figure it out on my own. Last time I bought a car from a dealership down the street they sold me my car and they were done with me. I appreciated him showing me all the cool features and being patient with me. He was funny, the whole team was it made me feel comfortable. Robert in finance is a cool guy too he had me laughing. I would recommend this dealership to my family and friends. Such a great team!

Cr
Review №97

When a truck came in they called me. The process was quick.

Ro
Review №98

Walked from next door where they simply couldn’t make it happen. Walked in and within 5 minutes was on a test drive and minutes later negotiated the best trade in and car price I had seen in Reno or Carson City. Drove home that day with my new 2021 2500HD LTZ.

Ja
Review №99

Jay Fation was a wonderful service person to work with. But I was very dissatisfied with the amount of time it took to get my vehicle repaired. There were apparently problems with securing parts that were needed in a timely fashion. My vehicle was there for 2 1/2 weeks which was a huge inconvenience. The quality of the work done is superb.

An
Review №100

Very unpleasant experience. I have bought 3 vehicles from Champion. I take my 2020 silverado in for fluid changes ( all fluids. ) set an appointment for 7am. 1 day plus later the fluids are not changed. Its been there a whole day and more. No other issues just fluid changes. John in the service department is telling me setting appointments really dont matter and dont garuntee a spot in the line up. According to their policey people who buy and own Chevys from them get first priority. Obviously a bunch of fluff. Quick to take your money slow to do any work.Now our work truck is stuck in the shop and we have customers waiting for us and employees not working or being paid because Champion apparently does whatever they want. Absolutely disgusted with the service provided outside of actually buying the truck. Nothing but nightmares everytime Im bring this truck in. Next time Ill be taking my vehicles into jiffy lube at least if you set an appointment a month out they get to it right away.

Information
92 Photos
100 Comments
4.5 Rating
  • Address:800 Kietzke Ln, Reno, NV 89502, United States
  • Site:http://championchevroletreno.com/
  • Phone:+1 775-786-3111
Categories
  • Auto body shop
  • Chevrolet dealer
  • Auto parts store
  • Auto repair shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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