I have called every dealer within 200 miles to check on a trailer I was looking for. No one answered the phones, no one called me back or answered my emails except Featherlite Of Reno! This is the 3rd trailer I have purchased and this was the best experience so far by a long shot. They always answer the phones, always answer emails quickly, they dont charge any mark ups and dont raise the price when you go to pick up your trailer like 2 other dealers I have dealt with. Thank you for staying honest and being there with the best customer service and not taking advantage on people :)
Amazing staff, great experience. Will definitely buy from them in the future.
There great. Very nice people to deal with.
I have aways had great experiences here. Friendly staff and good prices.
Repeat customer, small dealer, they do right by everyone I know. They dont have a ton of inventory on hand but can get you anything. They also have never gouged me on add ons like nose cones on my open deck.
Salesman was very accomodating, friendly and informative
Always a pleasure to see the Featherlite of Reno team. Great people, great service, and great products!!!
They were extremely knowledgeable and had the parts I needed What a great outfit
Great line of products, great folks to work with, great prices 👍
We went there based off reviews n wanting a mahindra tractor. And meet a guy named Chris. WOW first off... someone please tell his supervisor or management. A+++++ went above and beyond. He sold us just on the amazing customer service this gentlemen had. He knew his stuff, he knew his price points, he knew his inventory. He was on top of it. PLEASE GIVE HIM a RAISE... We are please to be returning customers because of this.Thank you brand NEW customers for life.Jeremy & Teri Hankins
Highly recommend this place.
Just bought a brand new Mahindra today, my second. I have never received better customer service then I did today. Chris and team went well above and beyond today, making sure i was confident using my new tractor, staying late, and helping with some mechanical issues I had with my own trailer that I was bringing my new Mahindra home on. I would recommend a Mahindra and especially Featherlte of Reno to everyone I know. Just absolutely extraordinary customer service.
Dusty, Thank you,I called 3 featherlite dealers on the West Coast... twice.The featherlite of Reno ( Dusty ) was the only one to call me back, when he said they would, with good information and a suggestion to help save me a little $$. I appreciate you.Thank you Dusty .You deserve a raise of a vacation and a promotion. very happy with the info and the effort. You will get my business again.
Ask for Chris if you want dedicated service with integrity and rare honesty.
We have purchased 3 trailers from them, a dump trailer, cargo trailer and a stock trailer They have great service, very friendly and caring about their customers.
Great Experience, low pressure, just wanted to help you get the right equipment for your needs. Bought a Mahindra Tractor and am very happy.
Best trailer and tractor store in Reno! Chris is awesome!
Bought tractor. Pleasant to deal with.
The staff is very nice. I would definitely do more business with them!
Went to look at utility trailers found one that was twice the quality and a couple hundred cheaper then what’s in town. Staff was friendly and answered all my questions.
Great operation and awesome customer service, they are also a tractor dealer
Very thrown together
Great service, great products, friendly people
Very friendly and helpful, willing to order what I needed
Im sure if you dig hard enough you can come up with something nice to say about this place. Wait what place are we talking about, again? Nope, same answer still applies.
Always knowledgeable. Friendly.
Service was excellent
Trailer sales & service.