This place is not the best and I don’t recommend to ANYONE. Friendly staff, but they are liars and are not honest about the cars on their lot. We test drove a car and the car completely shut down, my husband could not even start the car and the owner of the dealership had to go get him and jump the car. We ended up buying a different car from them that was running good during the test drive and after we left the lot thinking things just happen and now we have replaced coil packs and spark plugs.. still having problems with the car and have to take to the mechanic. It was a waste of time and $7000. Oh I must mention they have had our plates sitting at their office and never bothered to call :))).
We bought a car there yesterday and had a great experience! We worked with Amer and he was super helpful and wasnt pushy at all! We were very happy with the service, and he was also very good about wearing a face mask, gloves and had sanitizer available (we bought during COVID-19). Highly recommend them!
I had a great experience at Sarabi. Bought my car there in October 2017. It was the last stop on my list of dealerships to visit (I found the car I wanted to check out on CarGurus). Im so glad I stopped by. They are honest and helpful people, and have well-priced cars. Their website is great as well, it has all the prices listed right there. The sales guy even insisted on putting our plates on for us in the pouring rain when we came back to pick them up. And I got the car I wanted - I love it!
Had performed transmission repair for this company, vehicle also had underlying problems (they bought it from auction), now trying to blame those problems on us (even though we did extra work, at no charge) to help them out. One of the owners called and was loud, rude and profane in the extreme. Unbelievable.
This place is amazing! I really recommend Sarabi Auto Sales. When I got there my target is to buy BMW and when I walked inside they greeted me with a warm hello and offered me water and more when I talked with the owner and he was so welcoming and nice he helped me through it then one of the mangers came in and helped me find the perfect car! When I found the one he took me back and I bought it!! I really recommend this place and I loved the experience!!
Anthony and Amer are great! Customer service is spectacular, they don’t pressure your or chase you around the lot. They work efficiently and maintain professionalism at all times. My wife and I recently purchased a new vehicle from them and are incredibly happy. Fair negotiation and up front and honest about any issues or anything with the whatever vehicle you’re interested in. 100% would recommend to anyone looking to buy private sale
We went to Sarabi auto sales yesterday to look at cars for our son. Amer greeted us and was very friendly and knowledgeable. Made sure to be there when needed and wasn’t the typical pushy salesman. I would definitely recommend coming here and asking for him to help you out.
We had an awesome experience buying our daughter’s first car from Sarabi Auto. Anthony was polite and professional and did not pressure us at all. He was forth coming and honest with every car we were looking at (I always pull the the vehicle history prior to going to the dealership). Was very accommodating with allowing us to take the car to our mechanic to have it looked at prior to buying and was fair in negotiations. I would buy from this dealership again!
Kind service, great quality and wonderful staff! They took great care to help us out. Bought our first family car here, and it was such a relief having a knowledgeable staff. They were also very carefull with cleanliness, and were masks. Thank you for keeping everyone safe ❤
This car buying experience has been a up and down rollercoaster for me. But I’m thankful that Sarabi is willing to go out of their way to fix their oversights and mistakes.I used to have a VW Bug about 6 years ago and traded it in for a brand new 2016 Jetta at an actual VW dealership (unrelated). The Jetta is great but I’ve wanted to get another bug from the day I traded mine in. They’re just fun cars.. Sarabi Auto sold me an 06 bug on 2/26/2019 with 93,000 miles and it was so nice to be back in a bug again. And although it test drove around the block just fine. The next morning I discovered a huge transmission problem.. it’s and automatic transmission car, and the RPMs would go up but the car would not accelerate.. I took it to the VW dealership and they quoted me over $7,000 in repairs had to be done to this car to replace the transmission to make it drivable again. Certainly not something that happened overnight and I was so defeated having just bought the car the night before and it’s not even drivable the next morning. I emailed Sarabi Auto because I knew if I called I wouldn’t make it through the call without crying. Sarabi Auto called me within a day and were very apologetic (honestly I expected them to just say it is what it is, nothing they would do, in which case I would have made this is a bigger problem.. but luckily I didn’t have to) . Sarabi asked if I would give them a day for them to get quotes from mechanics because they weren’t going to pay the inflated VW dealership repair cost (understandable). Within a week it was on its way to Come and Go Automotive mechanic to have the transmission replaced. I’m still waiting on the repairs to be done, and it REALLY sucks that I bought a car 2 weeks ago and can’t even drive it. And I’m anxiously waiting to see if the car will be drivable again once I get it back.But I really appreciate that Sarabi Auto was willing to own up to their oversights and mistakes and were willing to try to make this right. Amer was very welcoming when we bought the car and had been very nice throughout this whole ordeal getting the car fixed. I understand used cars will have some issues, but nobody expects the used car they purchased won’t even last a full day, so I appreciate their willingness to help fix it. I just hope in the future they disclose these sort of major issues before people purchase their cars, it would save them from having to deal with the aftermath of frustrated buyers.But they’ve helped turn a very negative situation hopefully into a good one by helping me get the car fixed. Thanks
Had a great experience with Anthony at Sarabi! He was fantastic- absolutely no pressure. He was a sincere and easy to talk to about what my boyfriend was looking for. Like, even when we were test driving cars, he didn’t fill the silences with pitches or gimmicks to persuade us. We looked at a few cars the first time, but didn’t really love any of the cars. We kept looking at their inventory and found another car we wanted to look at. Anthony was again genuine and super nice. Even when we went to the office to go over numbers and the car fax he didn’t hesitate to turn the monitor to us and show us what he was doing. :) seriously if I ever need another car I will go see Anthony first :)
Love this dealership, worked with Amer many times over the past years and recently bought a car for my son who’s a new driver. Amer is very helpful and trustworthy. Definitely recommend this place if your looking for a reliable, clean and affordable car!
We have bought two cars from this car lot. Amer is straight and honest. I would recommend this place to my friends and family in a heartbeat.
Got to the dealership at 10am for a test drive, the employees show up late to open at 10:20! The car was advertised as very good condition, it was averything but good. Yhe while dash is lit up with service lights. The engine had a ticking sound, when I pointed it out, he tells me thats how the engines sound. Then guarantees (for 2 weeks) that the car is in working order. When asked to put it in writing, he refuses to. Non-punctual, non-professional, made promises that they couldnt deliver on, and tried to sell a car that had no rear brakes. Id avoid this place if I were you.
We had the best experience buying a car from Amer. He was professional. Extremely knowledgeable and most of all helpful. I have never had such a good experience at a car lot. It was seamless and professional. I would highly recommend coming here for a car.
I was impressed with the quality and selection of the vehicles here. The staff was friendly and knowledgeable about the inventory and listened carefully to what I was looking for. They were very professional and did an outstanding job directing me to appropriate vehicles. The pricing was extremely fair. Great family run business. I will happily refer any friends or family shopping for a quality used car to Sarabi Auto Sales.
Good set of folks with Decent priced vehicles. I have just completed a purchase with these guys and I will recommend them for quality used vehicles. Prices are good and they have a good choice of vehicles on their lot.Anthony was a great resource and was very helpful and honest during the whole purchase process! Thank you guys! I do appreciate your help!
I had a great time car shopping at Sarabi! Anthony was very nice and helpful. He made me feel relaxed when checking out and test driving cars; no sense of pressure at all!
This is the BEST place to get a car, Amer is so amazing, he goes above and beyond for you to get exactly what you want and are comfortable with! I 100 percent recommend you give them a try, you won’t regret it!!
We purchased a vehicle from Sarabi with cash in December. As of the beginning of February, we still had not received a title, and the temporary, 45-day license was about to expire, so we called to check its status. The gentleman who answered said theyd had it for a week but hadnt mailed it, so he promised to mail it that day. A week later, our temporary license was expired. We called back, but they had still not sent it. The excuse was that they werent sure what to do. State law requires any dealer to transfer a title within 45 days. As of today, we still dont have a title, and we are forced to drive illegally because there is no way for us to register the car without it. All we get are excuses from Amer and Anthony every time we call - my favorite one was Im not a mail expert. Bottom line, this is the worst customer service Ive experienced at a car dealer - and thats saying something.
It was a quick process, straightforward and hassle free. Friendly and helpful employees. No sales pressure. Definitely recommend this place.
Just purchased a 2016 Ford Fusion at Sarabi Auto Sales. Amir was great and went over and beyond to get me in my new car. Very professional, comfortable- home town feel. Very happy with my experience
Simply put Sarabi Auto is a professional and fun environment to purchase an automobile. Great vibes and good times all around at this establishment. I highly recommend the next car you buy or sell is through these wonderful folks and i wish them well in their future endeavors
Awesome place! Grandma bought me a car that was taken to the shop that day 6 hrs before and they got it all tuned up, new fluids, and topped everything off. Total detail and was ready the next day. The car runs great. Definitely check the place out if you’re looking for a car or good cleaning. Awesome customer service especially from Amir!
Such an amazing place! Amar was so kind and super helpful. This had been the best experience Ive ever had buying a car! Definetly highly recommend if you are looking for a great vehicle.
We had a great experience at Sarabi Auto Sales. Anthony was so nice, patient and honest. He didnt mind answering a bunch of questions and we test drove multiple cars. If you are in the market for a used car I would give these guys a try, very nice comfortable people to work with!
Oh my gosh Amer and Anthony were simply amazing!! They care and understand. They are humans just like you and not just a sales person for a corporation. Seriously if you are in need of a good vehicle they will help you.
STAY AWAY! BUYER BEWARE!Bought a car there less than 6 months ago. Was told it was checked out and in great running condition, oil change, fluids filled etc. Within 1 day, lights were going off on the dash so I took it in. The brakes were COMPLETELY broken and the mechanics have no idea how it was even legal to sell such a dangerous vehicle. Tires were on the ware bars. All in all, it needed new brakes, rotors, tires, alignment, oil change, fluid, alternator, had two MAJOR leaks in the air conditioning unit, censors were MISSING completely so mechanic could not diagnose the warnings properly. There was dye in the lines and engine (like someone had tried to diagnose issues) but failed to. Total piece of garbage! All in all, we paid more than double blue book with all the repairs. WILL NEVER RECOMMEND OR RETURN HERE! HEED THIS WARNING!
Great experience they are very helpful and well priced I love my new car and I was a great deal:)
What a great car company! It only took them four months to send plates and six months to send a refund check. And whats even more amazing is that it only took seven follow up phone calls from me. Great job!
These guys really care about their customers. I worked mostly with Amer and he does a great job. I bought a clean, low mileage Highlander for a good price. I later discovered a safety concern that no one caught during the pre-purchase inspection and Amer was able to fully resolve the issue. Anybody can sell you a car, but the way this dealership handles customer concerns shows they truly value good customer service. Amer and Anthony are really working hard to establish a solid reputation. I definitely recommend them and will be watching their inventory for my next vehicle purchase.
Very easy place to buy from. The salesman were not pushy at all. Final price negotiations for my vehicle were smooth. Overall, I have no complaints.
Very fast and professional with their work, definitely am coming back for another car. had an amazing experience with Amer
Great selection of cars, was greeted by Amer immediately. I was in a car test driving only minutes after. Excellent place to look for a vehicle.
Highly recommend this dealership if youre looking for a good affordable and reliable car, I had a great experience with Amer, he was very helpful and definitely someone you can trust when it comes to cars.
Best dealership on canyon road, I’ll be sure to come back to get another car for the wife soon!
Overall, the experience was positive and pretty straightforward. I went with my girlfriend so she could purchase her 2004 Grand Cherokee in pretty good condition for its age. Would consider coming back for my own purchase.
Best deals on good cars I could find in pierce county no doubt
Sarabi Auto Sales has a great line up of quality cars on their lot. The staff is very knowledgeable and professional. I will definitely return.
The best customer service ever!!!Really good place, and really nice cars
They have a great selection of quality vehicles at reasonable prices. The sales staff are friendly and honest. I will certainly do business with this family again.
I just bought 2004 ford Taures SES sport from Anthony at Sarabis . Drove it off the lot and the car started hesitating when I pushed on the gas. Got home went to start it again and it wouldn’t start gave it a jumpAnd it started ! Called Anthony told him what was going on and he cleared it with the boss to bring it into there Mechanic to fix WHATEVER needed to be fixed to make it ran right and started . There doing this on there dime, WITHOUT a warranty ! Plus I got this car for 2,600 and it was priced at 3,300 . Also met a guy name Amer who I talked with as well . Both these Young men are amazing at there Jobs!! I think they deserve a Raise ! Even though I had some issues I’m still very happy with my purchase ! Car is being fixed as we speak! Thanks Anthony for everything God bless you guys at Sarabis
My husband and I had a great experience buying our SUV here. We felt very comfortable both days we came in - everyone was super friendly, we never felt pressured and they were great about letting us get a once over at a mechanic before we purchased. Ultimately we feel we got a good deal and absolutely love our new vehicle, will recommend this place to friends in the future! Thanks!
We were on a mission to find my sister a reliable car for what she could afford. We had the pleasure of working with Anthony today and now my sister is a proud owner of a 2001 Toyota Avalon that she absolutely loves. Thank you Anthony for being so patient and willing to work with what she had. I would recommend Sarabi Auto Sales to anyone willing to listen....Anthony Rocks!!
Its a great car dealership they gave me a fair price on what I wanted. They even worked with me on getting the warranty I wanted just so I would have piece of mind when I drove off the lot. Sarabi auto is very friendly. I will definitely buy another car from them in the future.
This dealership is amazing. Very friendly and helpful staff, their cars are ready for sell and their prices are very reasonable.
Always had a great experience here. Will continue doing business with these guys. Great prices, great quality vehicles, and great people. Will come here again 👍🏽
Highly satisfied. Amer helped me through the process, and i couldnt be happier with my purchase. Would recommend them to all who are looking to purchase a car.
They were very friendly and helpful with answering questions and doing anything possible to help me and my mom out.Ben was especially friendly and willing to let me trade in my truck for the car I wanted!I loved the experience I had with them!
Getting a new car here was great, very low pressure, and the salespeople made me feel respected and trusted.
The services and the time they they take to actually help you get the best fit for for you for you I recommend
I’ve been waiting 7 weeks for my title to arrive. After having 5 separate phone conversations over a span of two weeks, during which I’m told it’s “going out tomorrow” REPEATEDLY, I have finally filed a complaint with the state auditor, as SARABI legally had 45 days to mail out my title. Customer service FAIL.
Great sales people! Be blessed....but why are you taking so long to bank the check i gave you? If i squander the money, dont blame me 🤣🤣
I really like the Sarabi team. They worked with me to secure a loan for the car that I wanted. I really appreciate the high level of professionalism, communication Amer showed. Everything was done in a timely manner and I’m very happy with my car!
I Was pleased with the way I was treated no hassle and quick service
Helped my son get his first car. Good selection across a span of prices. Amar was easy to work with. He let us drive the car for a few hours and have our mechanic check it out. Prices close to KBB median and some room to negotiate.
Went in and walked away with a car the same day. Anthony went above and beyond to help us. Got a great deal. Definitely take advantage of their warranty packages, it is a used car dealership. Highly recommended.
I bought a car a couple weeks ago from Ben and he was the nicest salesman Ive ever worked with. He was understanding and very helpful. I left with a car that I didnt originally go for! I would definitely recommend buying your car here if youre looking for a used car!
Great place to get a car. Their very friendly and will work with what money you got. I recommend here 110%! 😁😁😁 and there all good looking!
Great place, the staff is veryhelpful and attentive. Good car selection. I would recommend this place to anyone in need of a car.
Very friendly and very helpful I’ve never had a better experience at a car dealership
Had some questions about cars and went to visit their shop. I had Amer help find me what I need quick and easy! Come get your cars here, I trust this store more than anywhere I’ve been!
Nice people to work with. Good cars would definitely be back in the future. Thanks Amer
For a used car dealer they were very helpful and honest. No pushing just genuinely honest staff. Reasonable prices vehicles.
These guys are not like other stereotypical used car salesman. They were very professional willing to answer all questions regarding the vehicle. Honest and straight foward. I would highly reccomend them.
I had a great buying experience here. Dealership has honest polite people who will go to great lengths to get you a vehicle as soon as possible. I would recommend this dealership over any other.
Young man named Anthony, selling the 2005 silver Hyundai xg350, had told me that this car was a great car with only minor damage from an accident. After I had done some extensive research I found out that this car had a junk/ Salvage record and paid off through the insurance company. When I told Anthony that I had found the junk/salvage report and saw the pics of the extensive damage to the trunk he assured me that this car had only minor damages and that the truck had been totally restored as I indicated that trunk damage was very likely to cause water damages based on photos I had seen of the wreckage. Again Anthony claimed that there was no reason to worry. The car had been fully restored. Because I did not think this man would outright lie to me when I had told him Id be coming out for the test drive as he invited me to do so. The following week I came out to see and test drive the car. The young man was polite and had no problem handing me the keys to the vehicle when I asked to only inspect the exterior and interior first. Upon my inspection I first noticed a long crack straight across the windshield, that was not shown in the online advertisement . The next thing I noticed was the tired had 50 to less than 50 tread left. The exterior was otherwise good. The interior was good to fair condition. The upholstery was ok but interior needed a thorough cleaning. The dash wood panel was in ok shape but also needed cleaning. The radio was very staticky and no heated seat working. Nor did the sunroof and several lights were non working. However windows did work. Some interior lights non working. Upon opening the rear trunk with key zi raised the spare tire cover and to my horror discovered that the tire carriage was almost full of water!!! I could not believe that the young man would lie to me and tell me that all was well with this car and have me come all the way out to Puyallup for nothing. When I told him of my discovery he claimed he didnt know it. But my problem with that was that he knew I was coming to see this car, why didnt he check all of these things that I had concerns about prior to my coming in a week beforehand. Obviously he either didnt care and or thought that I would not look over the car and would simply take his word. He claimed he could have the trunk and glass repaired as well as check out the issues with other issues and let me know when they were completed. I stressed to him that he really needed to have the water removed and trunk fixed asap because this would is not already lead to rust and Mildew as well as cause electrical failures in the rest of the cars ability to work properly if at all. Anthony agreed to do so and shook my hand. But never contacted me back, its been 3 weeks now. Id say he probably didnt want to fix the car. This Hyundai xg350 is not worth the 3,999.00 he was selling it for at the time. I see that theyve lowered the price to 2,999.00. Honestly, this car is not safe and should not be driven until the trunk and glass and or electrical problems have been fixed. At this point the car is worthless, do not waste your time or money. I would not recommend this business it is not an honest dealership.
They are amazing! Very nice I told them what I wanted and what my budget was and got me right into a car. Made my first time buying a car and amazing experience.
I would have to be honest about my experience with this dealer ship. Its good for a small auto. I would recommend anyone here for a cheap and good car.
Had the greatest experience with them very friendly ! and the young man Named Amer i believe was very understanding and helpful and was extremely knowledgeable. Thank you .
Very friendly staff, also when I asked they showed me around to see the cars I was interested in!
I sat down with Anthony and Amer and both were very helpful with finding what car would fit me, they were very supportive in my choice making. Amer gave me insights and advice and Anthony was very respectful during the test drive and helped me know what to look for.
I bought a Pickup truck here and I love it. The guys here helped me with everything I needed and were very nice to me. I would refer anyone to visit Sarabi Auto Sales
The photos they show on their website are far superior to what they actually look like once you get there.
This place is horrible they took complete advantage of me I am a single women and paid over 5500 hundred dollars cash for a Jeep Compass after my car was totalled in a hot and run. I was promised the issues with the vehicle would be addressed instead they took my money and left me with a car that is dangerous to drive and do not take one bit of responsibility because the papers are signed. Dont buy from here they only care about making a dollar not about the customers a dealership who is willing to put others lives at risk to make commission deserves not even one star in my book....BUYER BEWARE
Great people. I loved their customer service. I would definitely recommend this place to anyone thats looking to purchase a good, dependable vehicle.
Great service! The process was quick, painless, and very professional. Service went above and beyond. Already recommended to friends.
The people here are nice. But theyre far from honest. I test drove there 2008 Infiniti G37 5 weeks ago and they said the car vibrates when you push on the brakes because of the calipers and rotors however the caliper and rotors will be replaced by Monday they promised. I called a week later to see if the work has been done yet. And they said no they got the parts in I havent fixed the brakes yet that they promise it will be done at the end of the week and they will call me. Never heard from them so I called again the following week asked if the brakes were done. They said no that they promise well be done with the end of that week and they would call me back never heard from them and I stopped calling as well. I was very disappointed if they didnt want to replace the calipers are rotors they shouldnt keep making promises that the work will be done if they dont plan on doing it.
Great service, I highly recommend they are flexible and friendly .
I showed up just to look around and the they immediately asked what I was looking for, found some cars that fit my search and handed the keys to me and let me go check them out. It was a really quick process and I got a great car that day.
Ive had such a wonderful experience purchasing my first car through Sarabi auto sales and I am so greatful for their assistance. This dealership was able to understand my needs and wants when buying my first car while presenting me with an affordable price.
Great customer gf purchase a 2016 ford fusion under 7000
They never sent out my plates or registration. I had to call and remind them to do there job. Almost 2 months after sale and I still havent recieved them. I literally cant drive the car I bought because the temp registration has been expired for almost a week.
Reliable dealership and great service! Costumer service is great, especially if you go in and talk to Anthony, he can answer all your questions.
Highly recommend had an amazing service thank you Amir
Genuinely great service, cars are all in top shape with reasonable pricing! Definitely recommending to anyone looking for a reliable vehicle!
Staff was very helpful when buying a car gave me there best suggestions and help me choose a car just right for me. 5/5 would recommend to anyone who’s trying to buy a car.
I was looking online for a nice used car and I completely fell in love with a 2004 Audi A4, I went down to the dealership to test drive the car and everything was fine. The ride was smooth and the salesman was extremely kind! I didn’t have much credit at the time so they worked with their financing people to lower the price of the car for me, which I appreciate immensely. As far as I knew the only real issue was that the right window in the backseat would get stuck if I rolled it down. A month or two passes and as I was driving home my power steering goes out and my battery light pops on, long story short something was wrong with the air conditioning pump which caused the car to stop running. I got that repaired which put me back 2 grand, which was fine because it was a used car and stuff happens. Recently the coolant light pops up and when I put new coolant in the car it leaked all over the place, I ended up taking it to the shop and now that’s going to cost me another 2,500 because I have a leak in my water pump... I’ve owned the car for 5 months, and literally have been using it for maybe 3 of the 5. I’m not saying don’t buy a car form here, because like I said they’re accommodating but I recommend the warranty.
Good people there. I did not notice any dishonest intention from anyone. I am a mechanica amd did not say anything and they were very transparent. Cars are from auctions and they are a small dealer. Dont expect cars like new. I can say i was expecting a little cheaper cars tho. But? According to Kelley Blue Book? They were in range even when it was the top of the range.
Very amazing staff and helpful when picking the right car for the family. Really happy and not at all disappointed by Amer Sarabis help I recommend this place to everyone if looking for a car!
They had great personalitys and very nice to work with . Seem very genuine and not full off lies like other dealers. Will buy my next car here .
I came to sarabi auto sales from a great recomendation, not knowing what i was looking for or what to expect from the salesman. I cant believe how nice and helpful everyone there was, i felt like i was buying a car from my family with the great service, and great prices. Its surprising when a dealership actually doesnt try to rip you off, AND your getting a reliable car for the great price they offer.
Friendly, and amazing service and staff, great selection of cars
Great customer service and huge selection of cars highly recommended.
Very helpful and cool folks, great cars good prices i really appreciate you guys will highly recommend these guys
Very nice people, had such a great experience with buying my first car! Thank you so much guys!