Jalen help me in every l could of think of .,he was so thoughtful and kind
I thank Saul for Help me... excellent service Now.
Reuben was fabulous! Id been irritated with an app that I had uninstalled but it kept recording my vms. It was driving me CRAZY! He was very calm and figured it out and fixed the problem. 👍 He was the BEST!! Thank you Reuben.
Derek should be employee of the year. When my moxie hot spot malfunctioned, he exhibited super human patience helping me navigate the Cricket system so it could be replaced and so I could learn to operate it properly. He has excellent customer service skills. This is a family owned small business and I highly recommend them.
Very great customer service! I recently switched me and my family to Cricket. I love our new phones and our monthly service 4 lines for $100 unlimited.
The associate with glasses was arrogant wont do business with that store will go elsewhere
I was very pleased with the help I received. Derek was very welcoming. Very friendly. I usually take a moment to break the ice when I first meet somebody, but not with Derek. No. With him, there was no ice to break. While I was there, I went ahead & paid my bill. Otherwise, he was very helpful in answering all my questions. I will definitely be back. :)
When Cricket came to Tacoma Washington I sign up because my mom and my family were more sign up with Cricket and they tell me how the prices were absent in the phones were cheap so I still have Cricket and still using it and I would recommend it to my friends family
Customer service is great! Its nice to have a store-front where I can go for help; the staff is very patient with those of us who arent all that tech-savvy. Sometimes there is a wait, but its worth it.
Call right after close. They still picked up. Asked if someone from out of state could pay with a card over the phone. He said he could but that they were closed, said to come in the morning. So I did. I told the manager what was said over the phone. He said they couldnt do it. But he called the employee I talked to anyway. The manager admitted that even though he himself did it few times before, that they couldnt now. I asked if my father could pay at a store but they activate it, but said no. He had to pay for the phone their and send it to me... They left out that when the phone activated my old phone was deactivated. I was without a phone for 5 days all because of them! Manager was a young smug Mexican who had another customer he was making mad as well. There is another store on the south side of town who is much better to deal with not far a way. Only use this place if the manager finds you attractive.
I love the staff here. They are always more than willing to help. Valerie helped me go through my phone and get it working better. Thanks for the extra time you took.
They are so friendly. Have shopped there a lot for me and the kids phones.
Always a pleasure dealing with them very friendly and nice people got the best of the best and very reliable
Always have good experience
I always see the same face when I come in, I get a genuine hello welcome to the store not robotic, Im willing to wait due to the fact that they take their time and dont rush just because the line is long,my husband came in and they helped him with the warranty paper work it took almost an hour. It will be a sad day ifI have to move.
Excellent service..informed personel, decent prices for cell service.
Clean. Some workers are alright. Easy to switch.
Family owned! Great customer service!
The staff at this store are very well informed, Great customer service, High energy, All around friendly and helpful people, highly recommend this store
This place is amazing the staff is by far better then any Cricket store out in Pueblo good job guys...
Friendly and helpful staff. Decent prices, good variety & good parking.
Friendly and very helpful left very satisfied
Beast Mode! Amazing customer service always put there selves in our situation and make everything work out!
They can’t even activate a phone after you pay all the money for a new line and new phone horrible service they hire ppl that can’t even do there job
Great customer service! Recommend everyone:)
They are ok with customer care but they changed my sim without me accepting so made my old one useless.
Great customer service
I was really surprised the prices Ive got a protective shield after I brought a new phone I was charged a higher price
If you want awesome customer service this is the place to go!
Good fast Services.
Great service
Good customer service :)
Always friendly and helpful!
Guys didnt know what to do with the phones purchased except exchange them
Great service
Very helpful associates
They helped
Best place
The mngrs are the best
Jalen and Ruben were awesome! They helped me tremendously. They are a asset to the cricket store. They were patient, kind, and honest. I appreciate they very much they definitely deserve a raise!