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AT&T Store
4010 W Northern Ave, Pueblo, CO 81005, United States
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AT&T Store
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Ca
Review №1

These guys were great. They did a wonderful job explaining to me everything I needed to know when buying a new phone. Their customer service was patient and friendly. I felt very nervous at first buying a new phone, but after having everything explained in full I am so excited for my new phone. Thanks!

Di
Review №2

Wonderful staff. Helpful. Human compassion is their key . I like them.

Ma
Review №3

Gentleman that helped me this time was very pleasant to work with.In the past I havent had such good experiences and would go to the other AT& T in Pueblo.However, I will be back to this one due to the service that I received

Ji
Review №4

A good place to pay your DirecTV bill

As
Review №5

The service is quick and efficient. I feel safe knowing how firmly they enforce the state policies concerning masks and cleanliness, and I appreciate the alternatives they offer for those who wont wear masks (tech support phone lines, etc). Every time I go in, they do a great job helping me with my problems and getting them fixed, especially the big brown guy- hes awesome!

Ri
Review №6

Very professional was in and out in no time and Brandi is the most helpful person when entering the store very satisfied

Em
Review №7

Went in with some questions as Im thinking of switching and spoke with Chuck. Great attitude, super informative! Didnt feel like I was getting the sneaky sales pitch, which makes me way more likely to switch over. Great customer service.

Ch
Review №8

Great customer service. Every time my wife and I enter this store we are treated amazingly.

Ja
Review №9

The person who helped me and my wife was phenomenal! She was more than happy and willing to help. We left very, very happy.

Ja
Review №10

Had a great experience here, highly recommend this store!

Ma
Review №11

Went here to possibly change my service from another carrier. While I didnt leave with new service, the professionalism and courtesy I received by Chuck was a breath of fresh air. He explained the different packages they had, the phone offers, and was generally very helpful.

Te
Review №12

I came in as a frustrated and angry cell phone user and Chuck was able to walk me through my frustration and fix my problem! And was completely respectful! Which is hard to come by in male dominated sales!! I will definitely be back! And probably less frustrated!! Great staff! Thank you!!!

De
Review №13

Terrible service.the woman or whoever was screaming and crying in the backroom was unsettling.

br
Review №14

Chuck and Jay are very professional and nice. Definitely coming back cause of the experience I had and the smiles I see even through the mask.

Do
Review №15

The customer service here is top shelf!

Li
Review №16

Fantastic customer service! Knowledgeable, helpful employees and very friendly. Couldn’t be happier!

Ki
Review №17

Went into the store today had a major issue with my bill. Left happy as could be Jay was awesome and made sure I wasnt getting the bad end of a deal or left out to figure it out on my own. He completely made sure I left the store happy.

Jo
Review №18

Was getting new service. the man helping we offered to show me how to work my new phone.thats when Im assuming the manager told him to NOT help me and just have me call customer service. he then yelled at him saying that he wanted to go home at 4 and hes leaving at 5 and wont help him after that.the employee apologized for his behavior and told me to come back later that day or tomorrow. i went back the next day and thankfully the good worker was there to help me and not the other.good workers terrible manager

Ch
Review №19

If Max is working there. DO NOT GO!I went in for just a bill payment.He kept giving me promos and trying to get me to agree to a new line of service all I would have to do is Change my number and cancel my old line. After telling him no multiple times. He started getting attitude. So I Just left

Mi
Review №20

Came here because I was having issues with my phone and Chuck was very helpful in figuring out the issue. Will definitely be returning here for al my future needs.

Ra
Review №21

I was looking for a phone for my teenage son. The sales guy went above and beyond helping us find the right phone and plan.

So
Review №22

Max was super friendly and extremely helpful. He helped me and family get our lines upgraded without any hassle. Was so informative. Very polite and professional

Sa
Review №23

The Service here is incredible! Max was amazing got me everything I wanted and needed! His customer service is impeccable, above and beyond any customer service I have ever received.. Max definitely earned me as a loyal customer!!!!!

Du
Review №24

Staff was very friendly and helped me with everything I needed, as well as answered all my questions. I loved my experience there!

Ha
Review №25

Jay was super friendly and very helpful.

Ji
Review №26

Max The Manager was rude and talking down to me because I didnt want to have insurance or a plan with hotspot when I was bringing in my own line.A customer came in and he decided to help her while I think about itI then saw a notepad with a persons account number and password.DEFINITELY dont feel safe Ill stick with boost

za
Review №27

Simple bill payment and the store looked like a health hazard.WAY more then 8 people in the store only ONE person was wearing a mask. coughing everywhere. I left quickly

S.
Review №28

I went in to the store during a literal deadly pandemic and there was only one employee wearing a mask. Way too many customers in the store too, none wearing masks. Left because I feared for my own safety.

Da
Review №29

Great service! Highly recommend this AT&T store

La
Review №30

Awful, awful, awful!!! Don’t waste your time here poor customer service and terrible attitudes, especially their “manager” Max he truly doesn’t know how to speak to people or how to treat people kindly. AT&T messed up our account and they treated us as if it was our fault, did nothing to fix it unless I literally called daily or stopped in the store which took at least 2+ hours each time for NOTHING be fixed properly. Thank goodness for the AT&T store on the north side they fixed ALL problems this store created and I was out in less than an hour! Stay far away from here!!!!

Ca
Review №31

Very professional. Charles is a good guy

Mi
Review №32

Max & Crystal were awesome. They helped my husband and I with our purchases, transfers of data from old to new devices and answered all of our questions. They were very friendly and patient. Never have I been at an AT&T store where the associates were that amazing. Thanks Max & Crystal for a hassle free and very enjoyable afternoon! P.S. sorry about Stacey :D

K
Review №33

I had a really nice experience today at the store. Claudia was very helpful in helping me get a new phone to replace the one I damaged. I upgraded to 128 GB 7 and feel like I will be very happy. Thank you Claudia and the young man who works there also. I cant recall his first name though.

Ni
Review №34

Att was amazing great savings Brandon the sales rep. Is the best. He had so much knowledge of all the devices and plans. Thank you for all your hard work Ill be back for any further purchases.

De
Review №35

Absolutely amazing crew very good work ethics

Al
Review №36

Crystal at your Northern Ave branch deserves a raise or promotion.Absolutely got my trust and business back with AT&T because of her professional sales. I was ready to walk to another carrier until I meet her.My last experience with AT&T was horrible no it was terrible and I was lied to and promised a bunch and got kicked in the teeth while being lied too.Although I couldn’t buy any accessories for our new phones because of my cost to get out of my last contact and start a New one I hope to go back to crystal to do so.Thank you Crystal for renewing my faith in AT&T

An
Review №37

Max was the greatest! He took the time to make sure my husband and I got the best deal out there.

He
Review №38

RUDE! came in to get info because I was thinking of signing up a rep named Matt. tried to get me to sign up with two phone (I only wanted one) Kept calling me sweetie and he could see it was making me uncomfortable. kept pushing I get tv. I wasnt interested and told him I wasnt interested. after that he got more aggressive towards me to buy from him. I finally just left and went to the next store.

Be
Review №39

Every time I come to this store everyone is knowledgeable and helpful. Very professional. Cant remember all their names but al are personable also. Glad to have an AT&T store close to my home.

Eu
Review №40

This store is fortunate to have Max as an associate of AT&T. He is forever “all knowing”. His genualPersonality and non judgmental demeanor putsThe customer at ease. Returning is made EASY.Keep the vice-presidents chair warm and waiting forThis dynamo. They do not come around often!Respectfully, Eugene Bonney Martinez

Fr
Review №41

Max was Great! He was courteous and quite knowledgeable! I would recommend this store to everyone and I am picky when it comes to Customer Service and Care!

Gl
Review №42

Customer service was great Crystal and Max helped with all our questions and I love my new LG G8. I recommend this place to anyone looking to upgrade services.

St
Review №43

Went in December to lower my bill. Paying too much for what I needed. I dont remember the guys name but short and stocky with glasses. Long story short, lied said phone was free upgrade than signed me up for auto pay. Got notice of $400 dollar bill (3 something for phone) and took off auto pay. When I called the line for billing, got someone on phone that I could barely understand and all he kept saying was this bill is for cellphone service (DUH). LIARS AND I WILL BE REPORTING TO SOMEONE.

An
Review №44

I will never return to this store. The employees did not know their promotions and set up my plan incorrectly. The store manage and district manager preferred to just ignore the issue and I ended up out over $700 due to their error. They will not return calls even though the store manager promised to correct their error. I was always polite and professional towards them, but I will take my business elsewhere.

Ke
Review №45

I was at your store with a memory storing problem I was greeted by max he helped me with this issue and also I needed a car phone charger chuck also assisted me with my gmail issue I was having chuck also assisted me with changing my password I had forgotten you have two very service customer caring people I am very impressed with their can do attitude I dont live in Loveland and I always come to this tore for service very satisfied top notch sincerely Kenny Ryan

ji
Review №46

If your having probs with your new iPhone, there not much help at all, they refer you to breakenridge

Sh
Review №47

We are very happy with the store manager he really was very pleasant. We truly appreciate him!!!

Co
Review №48

Absolutely worthless! wouldnt let me buy a phone straight out. they say you have to have an acount to buy a phone there. dont waist time here. Jonathan that workz there is a pos

Ro
Review №49

Max was great! He was knowledgeable and very helpful.

Gi
Review №50

Always very helpful and friendly. Would recommend to all.

Ja
Review №51

Excellent service! Very knowledgeable! Highly recommended!

Ja
Review №52

Brandon was very helpful and knowledgable, but i am not sure why i have to return to the store each month to get him to straighten out each bill.

Je
Review №53

I have 6 lines n always have service n internet

Ro
Review №54

Chuck was extraordinary🙂

V
Review №55

The salesperson was nice.

Ma
Review №56

Friendly and helpful in and out quick

Tr
Review №57

Ok, the guy did what he had too.

Je
Review №58

Quick, knowledgeable, courteous.

He
Review №59

Im glad you opened your business on this side of town

Ni
Review №60

Was not very helpful and disappointed

Jo
Review №61

What a joke

Ni
Review №62

Slow service

Ja
Review №63

Excellent

Ga
Review №64

Very spacious

Information
12 Photos
64 Comments
4 Rating
  • Address:4010 W Northern Ave, Pueblo, CO 81005, United States
  • Site:https://att.com/stores/colorado/pueblo/121535
  • Phone:+1 719-368-8488
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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