Ac
Ace & Jerry Auto Glass
407 W 100 S, Provo, UT 84601, United States
Comments
Da
Review №1

They have earned my business for life. Great service, and will take care of their customers. I had my windshield replaced there a couple of years ago, and the molding around the windshield starting coming loose. Even though it was so long ago and I let him know it was my fault, he still took care of it as if it was the day after the windshield was replaced. Seriously, just a nice small business. So much better service than any franchise or big name shop.

Ci
Review №2

This place is awesome! I had an issue with my drivers side power window, Val was able to diagnose the problem and get me in promptly. He was able to save me a considerable amount of money versus going to a dealership or any other place in town for that matter. Really appreciated the genuine care and professionalism. Thank you!

We
Review №3

Ace and Jerry were so helpful with getting my insurance to cover my rock chips. Val took the time to answer my questions and even referred me to companies I needed for other auto services and repairs. I was very grateful for his high quality customer service and fast work.

le
Review №4

Val and his crew did a fantastic job replacing my windshield. Their love shows in their work and for others. Thank you. Praise the Lord!

Ma
Review №5

I recently had Ace and Jerry Auto Glass replace the windshield on my car. This was a unique experience because when I dropped the car off Val, helped me and for the first time in the better part of 50 years his father, the original Jerry was not there. How physically alike Val and Jerry are is truly striking. I couldnt help but recollect how many times over the years, I took vehicles in to ACE and Jerry to have a windshield replaced. Indeed, my first experience was with ACE and for anyone who had the pleasure of knowing him, was surely impressed with ACE as an individual and the glass shop as an organization. While in recent times I only had windshields replaced on my own vehicles, there was a period in the 70s and early 80s when I operated two new car dealerships. Our new vehicles where transported from either Reno, the LA area or New York. Invariably some would arrive with damaged glass and on every occasion, they were sent to Ace and Jerry for repairs. I do not recall ever having any problems with the craftsmanship or circumstances where the cars were held back for one reason or another Both ACE and Jerry understood the importance of returning the cars to the dealerships as quickly as possible and they never let me down. After ACE passed away, Jerry took over the day to day operations and the transition was so seamless that one would never guess that major changes had taken place. With this last experience, replacing the windshield on my vehicle was far from a straight forward job. Where replacing a windshield on any given car might take one or one-and-a-half hours; this one required the best part of half a day. Certainly not a job for amateurs or for someone that is in a hurry. As expected, the results were excellent. As they have been for decades. Integrity and commitment to quality continues to be the trademark of ACE and Jerry Auto Glass. I saw in Val the same high standards that I saw in Jerry and ACE before him. Val operates his business much like his father and grandfather before him, and most important, he evidences the moral integrity and work ethic that was clearly instilled in Val from his youth. Indeed, I remember how during the summer months when school was out, I would often see Val and his brother working around their father in the shop. I know that example is the best teaching tool one can have, and Val and his brother saw that example in their father, Jerry. ACE and Jerry Auto Glass is much more than a glass shop. In my opinion, it is an institution. A place where one can expect to be treated with respect; the work that is performed on a vehicle is outstanding; the prices are more than fair and one can drive away knowing that the work was carried out properly and no shortcuts were taken nor even considered. That is exactly what I came to expect from ACE early on when I first started going there. I can expect no less from Val, or as I did from his father, Jerry. What a credit to the Woodward name. You cant go wrong in choosing them for the replacement or repair of your next windshield. Thank you, Val!

Ch
Review №6

I happened to call these guys to see if they moved glass from one house to another... a 5x6 foot mirror up 2 flights of stairs. Amazingly they agreed because they had the skill and tools to do it professionally! They even did it same day! Professional, efficient, and versatile. I am *so* grateful for the flexibility in their services! Exceptional work

Li
Review №7

These guys are now my #1 choice for windshield replacement. They were kind and professional, had my car done before expected. Also, they were more reasonably priced than anyone else I received estimates from on the market~I was shocked! Overall, a great experience with them. Theres a reason this family business has been around a long time. Literally so happy!

Ri
Review №8

Hands down, the best service ever on a windshield replacement. Not only were they able to get and replace the windshield over night, they were able to repair damage caused by another company that said they couldn’t get the windshield. Highly recommend This company for any glass service. I have had them tint widows on my vehicles and do rock chip repairs. Val is very meticulous about his work.

Ja
Review №9

These guys were amazing. They squeezed me in so I could get my registration renewed, even though initially they said they were full. It’s an honest, fair price and incredible, fast service. 10/10 will recommend.

Mo
Review №10

I used Ace and Jerry for my windshield replacement, and they did a phenomenal job. When I called to set up an appt. they were able to get me in the next morning and told me to prepare to leave my car with them for about 2-3 hours. When I went in, it ended up only taking 40 minutes! I was so impressed with the speed, quality and price. Great place!

Je
Review №11

Picked up a u haul from Jerry. Very efficient, professional, and friendly. Their business has been around for a long time and with customers service like theirs i can see why.

Re
Review №12

Recently I used the service and am extremely happy from my initial phone call to the repair. The guy who picked up my phone call was extremely confident and proud of his service. (He said I could call other places for experiences and indeed nobody beat the price and confidence.)The shop is busy so keep calling. I paid around $200 (w/ tax) for a Corolla windshield replacement. I will definitely go back and want their cap!

Ch
Review №13

I love these guys. They do SUCH a good job! They treat your car and windshield like its their own. Ive been to them a few times in the last year and theyve earned my service for the rest of my time in Utah.I recommend them to everyone I know. Its difficult to find companies these days who genuinely care about the quality of the job they do -- these people are some of the only ones I trust to totally care about the outcome of their work. I cannot recommend them enough!!

Jo
Review №14

Good people. Good work. Hard workers that take pride in their work. I will recommend them when anyone needs a windshield

da
Review №15

Quality materials and great care in there work. Windows tinted to perfection

Si
Review №16

As awesome as everyone says!! My car got broken into and the window was shattered. I was able to get an appointment the very next day with them and they finished it that day as well. They communicated with me the whole time about any additional costs (tinting the window) and about the progress to completion. Im very happy with the outcome and their price was substantially lower than the 4 other places I had checked. Would recommend to anyone. :)

Sa
Review №17

Experience here was phenomenal! Always go with the family owned business! The price was extremely fair and they were very flexible when I made a mistake on the year of my vehicle. I will definitely be going back here again! They also give great advice for how to insure your vehicle in order to save money in the long run. So glad I was referred!

Sc
Review №18

They are the only place to go for windshields. High end customer service!

Av
Review №19

Not enough good things to say about Ace and Jerry. They do quality glass repair and they are sincere people to work with. They will always work to get you the best price possible on a repair, but really, I would trust these guys any day of the week with my prized automobiles.

Ph
Review №20

I wont take my care anywhere else for window repair. Fast, friendly, great price.

Ye
Review №21

BEST local business to go to in Provo. I went into the shop right as they were about to close to just ask about how to reattach the rearview mirror that had fallen off my windshield. The service surpassed my expectation! He just went right to work and had it all fixed in about 15 minutes which was such a pleasant surprise! You can expect kindness, efficiency, and great customer service if you go here!

Ch
Review №22

I have gotten multiple rocks to the windshield driving these highways and these guys are my go to. They are generous with their pricing, do quick and quality work, and I really appreciate them. They’re very responsive and even take the time to discuss/explain the process of what they’ll be doing.

Ji
Review №23

Word of caution be prepared to leave the vehicle. And there is no on site waiting just in case they forget to tell you. After a disagreement I decided that I would give them a second chance. They did god work and were very attentive. Because he discounted his already low price I feel obliged to give them 5 stars because they really tried to correct the past mistake. I did not earn or deserve the extra discount so this is how I repay them. Everyone else loves them so dont use my first impression since I am probably wrong. The person who sent me here absolutely loves them.

Ly
Review №24

They did a great job on my windshield and tint strip. Highly recommend them.

Be
Review №25

Helpful, honest, easy to work with for windshield replacement. Exceeded our expectations!

Bl
Review №26

This place was great! I was in and out very fast. They informed me about my options before I paid anything. And they were all very friendly!

Ti
Review №27

These guys are AMAZING! They go above and beyond! I showed up for a windshield replacement with my 2 small kids. I was planning on walking to the park while we waited. They were so nice they drove me and my kids to the park, And picked us up when they were done with my car. They also had someone wait outside by my car to talk to my kids while I went inside to pay. Seriously the best experience I could have ever had! I’m amazed at how thoughtful they are. They were fast AND the best price around! My windshield looks great! Thank you guys! I really Appreciate it!

Ca
Review №28

When I got there, they told me that it would be 2-3 hours to replace my windshield. I hadn’t realized it would take that long and was going to wait there. I settled in and planned on a long wait, but they rallied their team and had it done in just over an hour for me! I was so impressed with their thoughtfulness. Even as I was getting in my truck to leave, a sweet lady was polishing the new windshield, so it wasn’t streaky. What great service! I highly recommend them!

Ry
Review №29

Best deal by far! I definitely recommend them

Em
Review №30

I called to schedule a time for a replacement expecting at least a week or two for the glass to be ordered, and instead it was only 3 business days later. The replacement was very quick and easy, I was able to drop off the evening before and come back once it was finished. They also did my sisters a back windshield couple weeks ago after it was smashed with a rock, and they even vacuumed out all the broken glass as they did the replacement.

Br
Review №31

This place is awesome. They saved a really bad windshield frame on an old land cruiser I have, and they did it for a very reasonable price.

Mi
Review №32

One of the best experiences Ive ever had. They were friendly, straight up and way less expensive than everywhere else. The quality of the job was the icing on the cake. Moreover, they cleaned my dashboard, who does that? - highly recommend.

Ha
Review №33

Great service, affordable prices

Ja
Review №34

These guys are among the best service people Ive ever met. Val (Jerrys son) was genuinely interested in helping me out and very patient in answering my questions. He even spent over 20 minutes teaching me how to polish and wax the car body. Very impressed. They are just wonderful people! I highly recommend this place for any auto glass needs!

la
Review №35

To be short, they did a great job and for a considerably lower price than Safelite. I am happy.

De
Review №36

Not a single employee was wearing masks. Thanks for taking public safety and the health of your community seriously!

An
Review №37

Highly recommend Ace and Jerry! Very trustworthy during social distancing- they clean surfaces between customers, are time efficient with their work, and are nice guys. By far the best quote for a windshield replacement in Utah Valley. Pro tip: No matter who you end up choosing for your new windshield, make sure to scan seat of your car for residual glass before sitting ;)

Re
Review №38

Friendly quick service at reasonable rates. I will definitely come back and recommend them

Sa
Review №39

I brought in my car with a small chip in the windshield. They actually pulled out the car they were about to work on and fixed mine instead because they knew it was gonna be quick. And not to mention a MUCH better deal than anywhere else I looked. So kind, and my windshield is doing great!

Ro
Review №40

They are the best in every way - great work, great people. You can count on the best, no matter what your glass problems are.

Ch
Review №41

Super solid place. I had to get my car windshield replaced because of a long crack on it. Safelite said they would have to order a new windshield and so I would have to wait at least a week to get in. Ace and Jerry was really busy but they still squeezed me in the same day that I called and got the job done quick.

Ph
Review №42

Fast. Very happy with the results of our rock chip repair.

Bi
Review №43

Great price and excellent job done every time!

Tr
Review №44

Great service and quality. They have done our last three windshield replacements. They are great to work with insurance, and the quality is fantastic. Highly recommend.

St
Review №45

Awesome guys here. I decided to get a different windshield when i got there and they were able to catch the delivery truck that came later to get the right one. Thought Id have to wait for another day to get it installed, but they had it done by the end of the work day. First time Ive had to replace a windshield, but the price seemed decent, and the job looks good. Ill definitely be going here for any future repairs or replacements.

Th
Review №46

I left a review for them for their other shop as well. That’s how good this place was. They had my wife’s Chevy Cruze’s windshield replaced in 30 minutes. Quick, professional, and had the best price in town. I was referred here by a friend who also had nothing but good to say. If you need a window replaced this is a great place to have the work done.

Za
Review №47

Got quotes from several local places, and ended up at Ace and Jerry’s. They did an incredible job for literally 1/3 of what Safelite was going to charge me with insurance. It’s not a chain, so these guys are really invested in what they do. They provided excellent service, and they got our windshield replaced within a few hours.

br
Review №48

Great place. Good price and man do they know their stuff. Val was great to work with. My go to place for auto glass!

Jo
Review №49

Great experience!

Da
Review №50

Theses guys are great. Proves why we all like old school service.

Mo
Review №51

Great and quick service. Had a rock chip that I was worried would get worse so I brought my car in. Took less than 15 min and I was set to go. Will return if I ever have issues with any other glass related problems.

Aa
Review №52

Ace and Jerry did a fantastic job at replacing my windshield quickly and professionally. Not only are they local, but they are cheaper too. The quoted price given for my windshield was lower than other competitors (such as Technaglass) which is why I decided to get my windshield replaced through them. I realized I couldnt make my appointment due to a time-conflict, but they were very accommodating and helpful to make sure I would have my windshield replaced quickly. I also noticed that not only did they make sure my windshield was spot-free, but they also wiped down my dashboard and the glass over my odometer. I appreciated those small details. I would highly recommend their services.

Be
Review №53

Excellent service! They were able to fix all the mistakes made by another local shop. If you want it done the right way the first time, they will take care of you. They have pride in what they do, and many years of experience. I would recommend them to everyone. Thanks Ace and Jerry.

Cr
Review №54

I went this business on a referral-what a mistake!! I took 5 jobs to them:1 . Last job (two pieces of glass) I had to pick up because they were, too busy (after they sat there two weeks)-got them cut in two days-the second business charged me $86.81 (with Tax for 2), compared to these guys @ $150 per glass-2. 2 separate times they were supposed to be done within a week-got them two weeks later-3. 2 jobs within a week ( on time)-That is 3 jobs that were late, 2 jobs on time-They are nice, but dont be deceived- if they cant overcharge or make you wait they arent happy-

Ho
Review №55

Theres a reason these guys only get 5 star reviews.About a month ago I had these guys repair a rock chip in my windshield and then fix the black rubber seal along the top of my windshield. I watched every little thing they did. Their service was extremely friendly AND fast, thorough with every thing they did. They were genuinely good guys doing what they enjoy for the purpose of helping people. And the prices for the quality of their service? Unrivaled.Ace and Jerry is now my future go-to place. If youre on the fence about where to go for your auto repair, any place else would be a big mistake.

Ta
Review №56

Absolutely no complaints! I was floored when Ace & Jerry quoted me almost a full $100 cheaper than anywhere else I had called (and I called 5-6 other companies). I asked how they could quote me so much lower and they are a family owned business, out of debt and are just honest people! Another perk is that they are 3 blocks away from Pioneer park so I dropped off my car and headed to the splash pad with my little one while they fixed my windshield. Great service! I highly recommend this place.

Aa
Review №57

Best customer service, most efficient service I’ve had in a long time! I got there around lunch time and 2 service men were called and promptly assisted myself and a couple other parties in minutes. They are more than fair, they bent over backwards to make sure all needs were met and everything clearly communicated. Definitely recommend this place for anyone!

Su
Review №58

Best price. Good customer service.

Ka
Review №59

I have now used this place twice - and they are amazing to work with. The best customer service I have ever seen in a car repair type place. Val is wonderful! In my most recent experience I had a quick deadline to get my windshield replaced and although they were very busy with work that piled up over a holiday weekend, they were able to squeeze my car in. I would highly recommend these guys to anyone. Great prices - amazing service!

Xa
Review №60

Great service and good prices. They give you a time estimate as well for how long the repair will take. They finished my repairs significantly earlier than they said they would. I was pleased with the job they did. I already sent a co-worker of mine over to them a couple weeks ago, and he was impressed with their service and work as well.

De
Review №61

Absolutely fantastic. Accommodating, best quality parts, fast service, friendly, and the lowest price (by far!) that I could find. My kids and I felt right at home. The first thing Val did was give both of my kids a dollar each for the treat box (my kids ran and grabbed one each, not knowing they were supposed to pay). Val gave my kids the TV remote to let them pick cartoons.They went above and beyond anything I was expecting. Highly, highly recommend.

Al
Review №62

The father and the son are so nice! Made getting my windshield replaced not such a stressful ordeal. Good prices too.

Je
Review №63

My windshield chipped twice, then cracked that same day due to the weather. I called and they were able to see me the next day. I dropped my car off and it was ready by 3 pm. I wasnt able to come by until after closing, but the staff was excellent in working with me to pick up my car after hours.Everyone I interacted with was very friendly, and happy. I love working with local, happy businesses. The price was on point too.Skip the big chain places and bring your car here.

Ja
Review №64

These guys are the BEST. Wish I had a mechanic as good as these guys are with glass. 100% honest with prices and what is happening. Explains what he is doing and why. Love this place. Had a whole windshield replaced here and later a rock chip repair done.

jo
Review №65

Called in and needed some direction on the crack on my windshield. They happily answered what I needed, quickly and patiently. Use them for your needs for sure!

Br
Review №66

Quick, fast, friendly service. Had to get a small chip in my windshield fixed as we were passing through town, and I couldn’t have gotten more lucky to find this place.

Jo
Review №67

These guys are incredible at what they do. I was concerned with a big chip in my windshield. They fixed it to quality, and did it fast.Super quick and efficient service. Answered all my questions. Told me exactly what they were doing. Taught me the process. Masters in auto glass repair.

Sa
Review №68

They fixed a chip in my windshield in about 20 minutes for a good price - cheaper than a national chain would have. They also work with insurance. We will definitely be back for any windshield or auto glass needs we might have.

Ma
Review №69

This place was great for my rock chip repair. They were quick and did a good job. They were also very helpful over the phone when I called before hand. Seems like an honest auto shop which for some reason is a rarity these days.

Kr
Review №70

I have used Ace & Jerrys for all my auto glass needs for over 2 decades. . New cars, vintage cars, trucks, Windshield, back glass. side windows, they do professional work for a fair price.

Ra
Review №71

I highly recommend Ace and Jerry Auto Glass. I have used them multiple times and loved the friendliness and honest work. I saved hundreds of dollars when he told me I didnt need to replace something that was purely cosmetic. In an industry that has a lot of skepticism, he has earned my trust.

di
Review №72

Pretty much a repeat of every other review on here. Was recommended to these guys for a VW windshield replacement by my auto mechanic. My experience blew away my expectations. They had the windshield done well before the quoted time. The price was fantastic, and they went above and beyond making sure I was satisfied and gave me a few helpful hints about winter weather and how that plays into windshields. They have a customer for life here, even if it is only when I need some window fixing.

Ke
Review №73

I just got a windshield replaced at the new Ace and Jerry shop. Excellent service, just like at the original shop. These guys go from strength to strength. I live about 4 hours away from Provo but I go out of my way to make it to Ace and Jerry whenever I need a windshield. You cant beat their service and quality. And the prices are extremely competitive.

ky
Review №74

You wont find a more honest group of people that do a quality job at the best price youre going to find for the work that they do. He gives you a good quote the first time around, he doesnt try to highball to see if you will bite then give you a better quote. He even goes the extra mile to make sure you are highly satisfied.

Da
Review №75

Multiple windshield repairs here. - best in class. Excellent workmanship and timely performance.

Al
Review №76

I needed to get my windshield repaired because a rock hit the windshield and had cracked it. I went here and I absolutely loved them! They did a great job and were really nice and helpful!

Ma
Review №77

Im OCD about my car. The guys at Ace & Jerry were the absolute best experience Ive ever had. They are professionals at their craft, and treated my car as if it were their own pride an joy. I cant say enough good things about this place.

Ka
Review №78

I just bought a used car that needed some minor repairs to a window that made noise the way the air passed around it and Ace and Jerry’s Auto Glass was such a pleasure to work with. I was stressed after running around all day and when I came here I was well taken care of. The help was patient and kind. I really felt like they cared and sincerely wanted to help me and not just take my money! First class customer service. Awesome guys to do business with! I would recommend all my friends and family here.

Da
Review №79

I wouldnt take my vehicles for any glass repairs anywhere else. Val works on customers vehicles as if they are his own. They stand behind their labor, their products and everything else that carries their name. Ive never had an issue with them and when one explains an existing problem, they already know the possible solutions and they explain to you exactly what theyre going to do. Their experience speaks volumes, and their prices are more than fair.

Ko
Review №80

Best auto repair experience I’ve ever had.

Ni
Review №81

These guys have filled a few chips for me and recently replaced my leaking windshield. The really bent over backward for me to get it replaced as soon as possible so my interior didnt get ruined by the water leaking in. You really wont find more fair prices or better service. I cant use my insurance to fix glass, but that was no problem at all. The prices were more than affordable, and they did an amazing job every time. My new windshield makes my truck so much quieter, its almost hard to believe. Its incredible the difference it makes when something is done right! Highly recommended.

Ut
Review №82

Unbelievable customer service! They fixed a windshield leak that two other companies could not fix. More than fair on their pricing and went above and beyond to help. They promised AND delivered with 100% quality work. Cleanest shop in Utah Valley!

Ha
Review №83

So incredible from customer service to price. Thank you Val!

Br
Review №84

I am very impressed by the quality of the work they did on my tint job. Its an older car so it has a lot of dust in the panels and all around. They took the time to take the windows out, pressure wash them, and make sure that this tint would last. They dont take shortcuts. Im also impressed by their honesty, and sticking to the original estimate they gave, even with the extra work for an older car.

Ja
Review №85

Got a windshield chip repaired. They where quick, polite, and the price was right**Update after 2 years**Chip repair is still fine. Highly recommend

As
Review №86

Its two brothers that run the shop. Their work is efficient, thorough and clean. My car got broken into and a back window shattered... They got me in within a day, worked patiently with my insurance and were wonderfully kind all through the process. They even vacuumed the shattered glass out of my car. It was a blessed experience! Wouldnt go anywhere else.

Sc
Review №87

On two occasions they have helped me fix my driver side window without charge. When I needed a new windshield, they got me in same-day and beat the chain guys by $25. Im a big fan of keeping my money local and these guys make it an easy decision.

Sa
Review №88

Very short and somewhat rude when I called to try and set up an appointment to get a rock chip repaired in my windshield, and then when I came at the time they told me they werent even there. Went to two locations, the address on Google and one he spat out over the phone, both were empty.

da
Review №89

Amazing, quick service. Reasonably priced. I came in for a chip repair and was out within 15 minutes!

Da
Review №90

Great job and price. Be aware that they charge a 3% credit card fee which we did not know about until we got there and had no alternative way to pay.

An
Review №91

I have been very pleased with my experience at Ace & Jerry Auto Glass. When my windshield broke, I did my research, and finally ended up deciding to take my car there. They did a great job installing a high quality replacement (using a brand that has manufactured the factory glass for my vehicle in the past). Several months later, a problem arose (not due to their work) and they fixed it right up for me. I would highly recommend Ace & Jerry to anyone looking for a high quality AutoGlass replacement.

Re
Review №92

I had my windshield replaced by Kerrys. Great and honest people over here. I felt valued. Very professional privately owned business. Id recommend to anyone.

Ta
Review №93

Quick and professional

Ty
Review №94

These guys are great. Not only did they fix my windshield quickly and professionally, they recharged my dead battery for free while my car was in the shop. Ive had 2 windshields replaced and the tint removed from two windows. I wont go anywhere else.

Br
Review №95

Jon and Val are great! Dont go anywhere else. They will get you in and out quickly and at a great price! These are good honest men!

Be
Review №96

Took care of my rock chip very quickly and cheaply. $25. Job looked great. Ill come here again next time I need a repair.

Jo
Review №97

Professional installers with great prices. I highly recommend Val and John. Very clean shop and nice employees.

Jo
Review №98

They are good and honest and have always given me the best deal.

Jo
Review №99

Great Customer Service. They were super responsive and very honest about what I needed. I walked away knowing what was wrong with my car window and having the option to fix it in the present or future since a fix was not mandatory.

To
Review №100

Great service. Straightforward with prices. Wouldnt go anywhere else.

Information
100 Comments
4.8 Rating
  • Address:407 W 100 S, Provo, UT 84601, United States
  • Site:http://aceandjerryautoglass.com/
  • Phone:+1 801-373-3040
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Planning
  • Appointments recommended:Yes
Similar organizations