Heard from my roommate that there was a deal going on for lenses. Went into the store with him and Syed was ready and willing to help! He went above and beyond with making sure I understood everything and what preferences I would like for my lenses. Would recommend to friends and family!
SYED SHAH / caring sales manager of the Tigard store I truly recommend them. All staff seem friendly knowledgeable willing to go out of their way to make sure your experience there is a good one.
Wry good experience! We were a few minutes early for our appointment and they got us right in. all the staff was very friendly and helpful. I would recommend Stanton to friends and family.
Just like the last time I came here, always a great experience here, extremely professional, they let you choose the kind of glasses and contacts you want and dont try to push the most expensive most costly versions of them but are extremely knowledgeable and helpful for any questions about any of them that you have. Got my prescription with no issues and is still, hands down, the best prescription and experience I have ever had getting contacts and eye glasses prescriptions and products. Would 100% recommend them to anyone and will be coming back every time in the future to this location when I need any prescriptions or products.
Awesome service, great value. Jennifer at the store was so helpful. Thanks guys
Friendly staff that were very helpful. Quick and easy eye exam service. Great deals available on lenses and frames.
Best help I have had in buying glasses in a very long time they even helped me pick out my frames very sweet people here come check them out ask for Jennifer very sweet women
Very timely, efficient, professional. Great deal on glasses, no pressure to buy something more expensive. Options were offered, bit no pressure.
I had a great experience. I really think Dr. Tony is experienced and quick and always remembers me! The staff is so kind and helpful!
It was my first time here but everyone was very friendly and helpful throughout the entire process.
Great experience getting my glasses here. Super fast to get in, Dr and staff were so nice and Jennifer went above and beyond to get me squared away!
Quick, easy and affordable 👌 excited for my 2 new pairs to replace my very well loved old pair.
The staff here is absolutely awesome. They all bent over backwards to help us even though it took an extremely long time for us to get everything we needed. I would definitely come back
Everyone was so helpful and was very honest when I was trying to find a pair of new glasses. They didnt just just try and sell me the most expensive frames. Beth was so fun to work with she even fixed my old pair of glasses for me. Will definitely be sending other here to get new glasses.
It was the best eye appointment ever! Jen was so nice and professional,well they all were👍🏻
Amazing place to get glasses. I’ve gone her for years and will continue for years to come. Thank you for staying open during the pandemic.
Jennifer was patient, informative and overall very thorough with our visit.Thank you all.Penny
I received excellent customer service and the store was clean and everyone was following the safety protocols properly. The doctor was very nice and the person who waited on me (Jennifer) was very nice and very professional. I havent left my house much in the last year and when I do its usually not a pleasant experience but this time it genuinely was. Great store, great service, friendly staff. 100% recommend.
Great staff!!! Super welcoming and did a amazing job with helping me chose my glasses, amazing deals on lenses. Definitely coming back!
Great experiences here! They always try to give you the best deal possible.
Good selection. Wasn’t busy. Experience was seamless.
Nicest place I’ve had my eye exam, everyone is friendly and the service is amazing.
Came to get some contacts and they helped me to get the best deal ever. I recommend coming her for yourself and family. They always have deals.
Wonderful experience with stanton optical, can’t wait to get the glasses soon! Thank you
I was estatic to find out that I could get the BOGO offer on my no-line bifocals. Beth was extremely helpful and answered all my questions. Never felt like I was being pressured into buying anything.
The staff were all incredibly helpful and understanding of my specific needs. All of my prescriptions were correct, and the line on my bifocals was PERFECTLY placed. (Super important, ya know?) They have been complying with all social distancing and mask guidelines. Staff was friendly, and accommodating, especially Jenn, the store manager!
The experience was awesome. Really nice staff! Beth was great with my family. Really fast service as well.
Amazing!! They got me in for an exam within an hour of me calling and had crazy awesome deals! BUT TO TOP IT ALL OFF they had my prescription glasses in hand and out the door THAT DAY! Cannot recommend them enough 🖤
Awesome experience, very friendly staff. Was able to make a pair of my glasses in store with no wait. Will definitely be returning for the rest of my glasses/eye needs
The exam portion was so easy thanks to Sean. He is friendly and easy to talk to as well as very professional. He explained everything clearly and made me feel comfortable. Then I was assisted by Beth, who helped me pick out the frames that I wanted. She was genuine and kind, and I trusted her opinion. She did not try to upsale me into something I didnt want, so I got a few extra updates on the inexpensive frames I did choose. It was a great experience overall, and I attribute it to both Beth and Sean! Thanks guys!
Had a lense fall out. They fixed it very quickly, and gave me a cleaning kit. Thanks Stanton!
I was there yesterday and I had an amazing experience. I got an eye exam and my glasses all the same day! They were so sweet and explained everything throughly. I really appreciated the help and the service was amazing! 💫
I am very happy with the service I received at the Station Optical in Beaverton OR. They are super friendly, very knowledgeable. The wait time was never that long. Great deals that they make sure you are always aware of. I would recommend Station Optical to everyone.
Purchased few glasses there. Great prices and great service. Jennifer helped us and she was AMAZING!Thank you
Staff is AMAZING! They are so helpful and answered all of my questions in a kind and informative manner. This is the first time Ive been prescribed glasses and I will definitely be back for any eye care needs!
Beth was amazing and so helpful!! We have found our new eyeglass store for the family!!
Wonderful service, great prices. Will definitely be here again!
I’ve been to 3 different locations in 2 states and every time I come in the staff are welcoming and exceptionally helpful whether you’re getting an eye exam or trying to find specific phrase types or both. The prices are more than fair and they usually have good deals going on. They tint lenses too.
Friendly and generous with their time. Large open shop with excellent lighting.
It was great. Service, expertise, sales...all wonderful!! And happy birthday to someone on the 4th of July! Thanks for the great help!
Just bought some glasses here and took advantage of the great offer they had going on. Everyone was very helpful.
Stanton has great prices. As well the quality and service match a much higher price store.In a world where everyone sells spectacle wear, Stanton goes above the expected.
Leo and Jen were so helpful. My glasses broke and they were able to get me a replacement pair the same day. They explained everything well and were so kind!
Leo was AWESOME to work with. Had me in and out with my glasses on the same day. I was very thankful for that.
Help me find a two new pairs of glass. As well as help clean and fix my glass that had scratched.
This was the worst customer service experience in my recent history.The eye exam person handed me a tablet and told me to fill it out.The tablet was super glitchy and I was having trouble seeing it. My glasses were broken and I couldnt see the print. I asked for help and she rolled her eyes and said she wouldnt do that . I told her I couldnt see the print and they were asking for information that I didnt have answers to.Questions like when was my last eye exam and what brand was I wearing now ? I didnt have answers for those questionsI asked for help on how to answer those questions and she walked into the eye exam room and slammed the door in my face.She refused to help me.The music was loud .I left without getting an exam and I will never go there again .Terrible customer service from a rude lady with a bad attitude
Beth and dr Tony G were awesome! I have been to a lot of Optometrist. By far the best experience.
Jennifer was AMAZING!! She helped me pick glasses that didn’t give me flashbacks to the old come bottle glasses I wore when I was a kid.
Im grateful for the help with the precise measurements of my contact lenses, the cool glasses, as well as the free refills for my contact solution. 😊 Yay! Thank you Beth for the excellent service!
They are truly amazing!-They have excellent customer service. Jennifer worked so hard to make sure I got the package I saw online, even though they hadnt notified the store. I left with an even better deal.-They really thought out their patients comfort, even while adhering to Covid regulations. The final exam with the Optometrist is in a sanitized room where everything is automated. You can even remove your mask for an accurate reading because the Optometrist is working remote and is on a large screen.-Speaking of comfort, you dont have your eyes dilated! They have a machine that flashes a bright light and takes the picture instead. I have migraines and I didnt think the light was that bad... especially compared to the alternative.This is a long review, but they deserve it. This is the only place to go.
Was a great experience. Every staff member I interacted with was super friendly, very nice, and made what I was assuming going to be a very awkward trip trying on glasses during Covid much better than expected.The exam was quick, the telemed doc was a really neat experience, and the price was great.Jennifer ended up helping me with a pair of glasses and was not pushy but very informative on cost and options. I ended up right within my budget and very happy with my choice. Cant wait to pick them up.
Kind staff and a good deal!
Im an electrician and i had broken my previous pair of glasses. I called the store and Jennifer directed me to her store which saved me several miles and time trying to get across town. My experience there was excellent. Her and Jamie were so helpfull and i was able to walk out the door with new glasses and not miss anymore work which was priceless. I recommend everyone to come to this spot for your next pair. Thanks again ladies🤘👍
This location is absolutely amazing. Customer service is superb.
Jennifer is so hard working and is a multi tasking Queen!! Prescription and glasses were well priced! The eye exam is easy and fast.
I really appeciated the kindness you showed my handicapped mother when I brought her in for new glasses. Your staff was very kind. It was hard for her and your staff did such a great job. The manager of your store was so nice - thank you ♥
Jennifer is awesome and was so helpful and amazing in her support! Such reasonable prices!!
Came here to get my frames adjusted. Sean and the rest of the staff had me in and out in less than five minutes with a perfect adjustment. Wonderful store’
Super customer service. Fixed my nose pieces on my glasses and gave me an extra set as a back up even though I did not purchase my glasses there.
Excellent service. Staff was very friendly and helpful.
Leo was fantastic. He was careful and attentive to all of my questions and helped me make the best choices for my glasses.
Fast and simple! Got my exam done picked up some glasses and got them back in less than an hour!! Beth was so helpful picking out frames similar to mine and checking me out! Great process
Always super helpful and payient to make sure the glasses fit right. Came back after 2 years for my next set and its still great.
I am very happy with the service i had gotten from stanton optical the people were very helpful & friendly and there was hardly any wait .
Went to the Tigard location mid-week. Staff was nice... but it ended up being a Worthless waste of time & money! 2 hrs there, virtual Dr... recommended a contact lens similar to what I had been using (which is what I need) but gave me another, daily disposable, for the trial lens (because they didn’t have the others in stock - understandable) The problem is they wrote the script specific to the trial lens (dailies) and now I can’t order the lenses I need with the prescription unless I return for a recheck exam!!! Apparently they can’t access the doctor or notes to simply re-write the subscription... Another 2 hours??? Should have gone elsewhere!
I dont know why people are rating this place amazing. maybe its just the experience we received from them. But, this place is not great and not amazing at all. this year we paid $800 total for 4 eyeglasses and this included $200 insurance. ($100 each for our eyeglasses). Came in because the hinge in one of the glasses broke. All that is needed to be done is screw it back on there. NO! they wanted to replace the whole entire frame. We told the lady that we will take our business somewhere else. Not that it mattered to them. I think also because its during this pandemic that they are not making enough money/business that our insurance didnt matter and they just wanna charge us or people more.Apparently even though we gave the money for insurance still want us to pay for 20% of any cost which means the money we paid for insurance makes it to where they only pay for like 20% themselves and we pay 80%. No point getting insurance at all. This is a scam and a rip off!
Matt and Vince at the Tigard location were awesome. Vince answered all my inane questions. He made sure I understood everything on my order. They were so friendly and patient. They truly made me feel relaxed and comfortable. I watched them with other customers, and they were great with everyone. I will definitely return.
Fabulous experience here. Welcoming and friendly service.
Great experience! Will recommend to my friends and family:) Thank you to Jennifer and Sean for all their help and hard work.
Leo was very helpful. Great experience today
Very fast and efficient, honest and helpful! Little spendy but worth the price imo.
Jennifer was the best! Thank you Stanton Optical!!
I had great service here at Stanton Optical! Thanks for your help clearing up my vision!
After reading the reviews we were a little leery about going to Stanton Optical, but liked their prices and the location was convenient, so we made an appointment for eye exams for myself and my husband.We were very surprised at the level of professionalism and the technology they used. They still do all the standard eye health testing, but without having to dilate your eyes, which is a huge plus! The vision testing is done remotely with a live technician on a screen. The Covid protocols made it a very safe experience. They were also very gracious about letting my husband use his own frames. Although I didn’t choose their 2 for 59 frames, I was very pleased with the price I paid. Due to Covid they are not making lenses in house right now, so it will be a few weeks for delivery. I may update this review after we receive the glasses. The only negative experience we had was setting of the appointment with the call center. Because of severe background noise on their end, it was difficult to communicate. Vince gave us their direct number, so we can call them directly in the future. Both Vince and Matt (I think Matt was the name of the tech who proctored our eye exam) were very professional and knowledgeable.
The staff were all incredibly helpful and understanding of my specific needs. Service is excellent! Highly recommended!⭐️⭐️⭐️⭐️⭐️
Amazing customer service and frame choices were great.
Very excellent customer service and homie environment
Jennifer was very helpful and very welcoming. My son was able to find suitable glasses. Thank you, Jennifer!
My glasses are good, my contacts are good. The staff is super friendly...until you have paid. After that you are on your own. My glasses came in and I had to go to the store to ask for them; no one called me. And I have yet to receive the prescription for my contacts, even though the store manager took my email address and assured me that he would email it. I tried calling the store but get rerouted to their customer service call center. When I select the option to request my Rx I am immediately disconnected. When I try another department they transfer me to the correct department where I sit on hold for an hour before having to hang up. I have been caught in this loop for 2 weeks with nothing but a headache to show for my efforts. And now I am back home on the other side of the country and cannot just go back to the store.0/5 stars would not recommend.
Friendly, informative staff. Great deal and lots of options! Highly recommend Jennifer- fantastic service.
I have had to take my glasses back to them three times its still not right in the third time they didnt send my glasses in to be corrected again because my eye doctor didnt change the date from the original prescription so the manager Jennifer just figured that they already had it done and that the prescription matched well guess what it doesnt and they never bothered to even call and tell me and its been a month that will the prescription is Right according to the date of the doctors prescription and I have been spending four days trying to get this taken care of and I get no response do not go to the Tigard Oregon location. I will be filing a complaint with the main office and Oregons Attorney Generals office
I really wanted to like this place... the only reason why its getting two stars is because of the service of the staff.My only pair of glasses broke and I had run out of contacts. It had been just enough time that I needed to get a new prescription anyways. I just had moved to the area so I wasnt sure where to go. I called around to multiple places to get in right away and everyone was a week out. I literally couldnt see so I was terrified that I had to wait over a week to be able to see again. I finally called Stanton Optical and they could literally get me in right away!! I rushed there literally in 15 mins so that was fantastic. The guy on the phone was wonderful and nice. I was so dang stoked to be able to get in so quickly knowing Im gonna be leaving with a pair of contacts.The whole process was extremely easy and quick. The lady at the front was nice enough. Plenty of sanitizer and everyone was wearing masks. It seemed very clean and organized. I felt safe.The coolest part was the virtual appointment with the doctor. He controlled the machines from somewhere else while we communicated over video. That was pretty cool.However, Im super frustrated with my prescription. I bought 6 months worth of contacts without knowing my prescription was so off. Before this appointment, I had -3.50 contacts. I left there with -2.75 contacts and everything was blurry to the point I couldnt read street signs until I was right up on them. Thank goodness I didnt buy glasses from them. I just thought maybe my vision got better since I did just have a kid and Ive heard that Womens vision has gotten better/worse with pregnancy. But boy I was so wrong.Im extremely frustrated that my prescription was so off and now I have 6 months worth of contacts (over $200 worth) that dont even give me good enough vision to drive safely. And on top of that, they didnt email me my prescription until a week later (I buy glasses online and couldnt buy any until they sent it to me) even though the guy said it will be emailed to me within 24 hours. And it wasnt even my full prescription. It didnt have my axis or cylinder only the sphere. So they didnt even give me my full prescription. So in all, I paid $318 for contacts and the appointment to get a new prescription that wasnt even right. I dont even know how to complain about it since I bought all these contacts and dont think I could get anything back or refunded. But I wanted to make sure others know. Make sure your prescription is correct before paying or leaving. I still cant believe how off mine was.
Lost my glasses and Im from out of town. Scheduled an eye exam for the next day. Received glasses in nine days. Five days earlier than promised. Reasonable price for two pair. Very satisfied.
Took over 2 hours to just get a contact exam becuase last one expired. Cheap exam price becuase of how long you have to wait. Large glasses selection yet none of them look nice. I’d spend the extra money to get frames from somewhere else, exam too. Don’t waste your time.
Jennifer was great so helpful and patient. Store was nice and clean.
Got 2 pairs of glasses for less than my eye docI had last...Great service and had a delay with one pair but resolved quickly
Great staff, clean environment. Nice and friendly and with great prices
They worked with me on the kind of frame I loved and was able to get them for 59.95 so happy
Staff are kind, very helpful and informative!
This is unacceptable, I spent 45$ in good faith to have my eyes accurately analyzed and not only did Stanton Optical give me the wrong prescription they refused to make it right by providing a new appointment to correct their mistake. I now have 400$ worth of worthless lenses and STILL dont have any glasses. I would not recommend Stanton Optical to anyone.
I came in to get an eye exam. I had to wait past my appointment time because they took two people ahead of me that actually should have been after mine. I overheard them tell their appointment times to the guy at the desk. I was sitting right there so I really dont know why they chose to just skip over me like that. Also, you dont get an actual in-person eye exam from a doctor here. You just talk to someone on a monitor while they show you pictures on a screen instead of a legitimate vision test. I really doubt they are as accurate. Once Id picked out my frames, I had to wait around another hour and a half to get the order finished up. They again seemed to be helping people who came in after me. It took 3 hours in all.In addition to that, the staff can be rude and dismissive. I asked if they had a frame I liked in a different color. The guy just shrugged and sighed and said Probably not. He didnt seem to be willing to actually check for me.
Stanton Optical delivered professional quality and services on my two pair of glasses at half the cost I paid last time at another major glasses companies. THX for delivering what you said! You would do.
Great customer service!! Sean was amazing from start to finish and I got more than I needed for a great price 🤓
Great service and great deals!
Worst place to get glasses or contacts!!! Don’t go here.The manager had an angry tone and horrible customer service. They screwed up my prescription order 3 times.Absolutely the worst here.
Everyone was so kind and helpful prices are amazing
Quick easy eye test. No. I to dilate my eyes which is amazing love the new machine that does it without that nasty stuff. In and out glasses ordered within a half hour. Definitely worth the money. Wasnt expensive at all
The team was so amazing and friendly! They helped me work with my total and I walked away happy!
Great store great staff good prices
Absolutely love this store and will be coming back! Highly recommend!!!!