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Idaho Cell Phone Repair
475 Yellowstone Ave # K, Pocatello, ID 83201, United States
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Idaho Cell Phone Repair
Comments
Be
Review №1

Very kind and knowledgeable guy!! Wouldnt go anywhere else!!

ke
Review №2

It was a good experience for my wife, she received some good advice on the problems with her phone that others couldnt answer....

Da
Review №3

Never had a bad experience. Friendly and knowledgeable people. Highly recommend.

Co
Review №4

Super knowledgeable and professional people to work with. They told me all the possible issues that could be wrong and quoted me a price. They are aware how important cell phone are so they had my phone diagnosed and fixed within 2 hours. They were super reasonable in price and a bonus I didnt have to get a new phone.

Ma
Review №5

Great service. Replaced my screen out of warranty, friendly and fast. 5 stars

Br
Review №6

Always extremely helpful and patient when explaining featuresOf my smartphone. The pre-paid phn plans are budget friendly.

Ch
Review №7

I was trying to port my Samsung Galaxy s9 to Verizon network. After fighting tooth and nail with at&t for three days to get my phone unlocked they permanently locked my phone to their network. My phone was completely paid for and owed no money. I took it to Idaho cell phone repair, the staff was super awesome, very friendly and got to work right away. What took at&t forever to do and failed miserably, these guys did in a matter of a couple of hours. The guys at Idaho cell phone repair were very professional, and I would and will recommend them to all my friends and family. I will definitely visit these guys again for all my phone fixes. Thanks again fellas!

Je
Review №8

This guy helped us when no one else could. Highly recommend

Jo
Review №9

Got my LG phone into a new protector and got my Samsung tablet a bit of a tune up. Thank you Jake for your quick service. My laptop is next for service.

cr
Review №10

I love this place very helpful and friendly and always gives me the best price for selling a phone

Je
Review №11

Great job on my phone and decent price.. friendly people too..

Ja
Review №12

I went to another phone repair place. They told me my phone was dead, couldnt be repaired and there was nothing they could do to save my data. I brought my phone here on recommendation from a friend. The guys at Idaho cell phone repair couldnt fix my phone but they did extract my data for me and recommended a comparable device that doesnt experience the same problems my LG G4 had. Very personable, helpful and professional. They use higher quality parts which means slightly higher prices. But you get what you pay for. These guys know what they are doing and they do it well.

ba
Review №13

Very resonably priced. The fixed the glass for my camera in less than an hour and did a fantastic job. Jake is the man!

Sh
Review №14

I have been coming her for years.. Steve and Dorian are two great guys... They always treat me with respect..they put %100 in everything they do for me, and its great quality work.. I have never been disappointed!! I will continue to come here!!!

Ca
Review №15

Fast and friendly service. They have always done awesome vinyl work for me. Steve is the best in town. They can answer all your questions and fill all your cell phone needs also. Love this company ❤️

JD
Review №16

Outstanding service and product. Friendly, knowledgeable. The most positive experience Ive had in a phone store. Steve was awesome!! Highly recommend. Thanks guys!!

An
Review №17

Gentleman seemed very annoyed with our service. He Was extremely Pompous! It was our first time going there and honestly I’ll never go again! Nor will I recommend this place! He dismissed us As quick as he did his manners.

Pe
Review №18

Very helpful, willing to answer all my questions and whenever a repair is needed, they are fast, knowledgeable and have reasonable prices. They are my go to repair shop for my familys smartphones.

As
Review №19

Steve and Jake were amazing got my phone done quick

Ja
Review №20

I have been coming here for the better part of 10 years, and I wouldnt go anywhere else! Theyve always treated me well, prices are fair and have always been very helpful. I habitually break my phones and theyre always happy to help!

Ta
Review №21

Ive been going to CPR for a long time for fixes or phones. The staff there is very knowledgeable and upfront honest. They know more about the equipment then cell phone stores! I highly recommend them to anyone!!!

El
Review №22

Dude with the cool stache fixed the network issues I was having on my phone in literally 30 seconds. Cricket wasnt able to fix it in over 2 hours. Check these guys out. They can do just about anything!

Mu
Review №23

Fast friendly service. The crew there always makes sure I am taken care of. Could not ask for better service. I highly recommend checking them out.

Da
Review №24

Great service! Fast, friendly and affordable. These folks will take care of you. Im a repeat customer and Ill always come back! Very knowledgeable staff.

Ke
Review №25

Fair prices on used phones. The service is friendly and helpful. They dont push any particular product, but try to help you find the right fit for you.

jo
Review №26

They have fixed a lot of my phones. With 7 children, there are always issues. Fast service fair prices.

Ri
Review №27

Service is always great. Repaired products are done right with quality parts. The ONLY place to go if you want great reliable service for a great price. I wouldnt gone anywhere else. Thanks Steve and crew.

Br
Review №28

Very helpful and knowledgeable staff. My experience with them has been positive and I would be a return customer if I ever have issues.

Ni
Review №29

They fixed my phone in a matter of minutes, for the most reasonable rate ever! I will certainly tell all my friends to use their services, and I would go back if my phone ever needs fixed again!!I was told by Verizon that my speaker would need replaced on my phone. They told me about 2 repair shops that I could use. I went to the other shop because it was closer, and they said they didnt know if they could get a replacement part so they would need to keep my phone for 4 days. I decided to try the second shop first. It was so worth the 2 mile drive. They fixed my speaker in 5 minutes. It was dirty and just needed cleaned, not replaced. Im so thankful that they started with the easiest fix and it worked, rather than assuming that it would take expensive parts and days to fix!

Mi
Review №30

These people have repaired every device I brought them. I have 4 kids who destroy electric devices. It is so much cheaper to fix than to replace and Cell Phone Repair has saved me so very much money in the 10 years Ive gone to them. I even sent them my iPod when I was deployed and they fixed it and mailed it back good as new. Thank you so much.UPDATE: I thought the phone charging port was broken on my daughters phone. They spent three days taking it apart and working on it. They cleaned the connections and inspected the charge port but could not find anything wrong with it. CPR spent three days and countless hours trying to find the problem but it wasnt the charging port. They advised me to use a better charger and not the one that I bought at Maverik. I found the stock charger and I am using it now and it works fine. CPR only charged me 5 bucks for all the work and trouble shooting they did. I wish they fixed cars too.

Mi
Review №31

Friendly, obviously very knowledgeable and Fixed my problem quickly.

La
Review №32

Great knowledgeable service. Helpful and able to repair most phone issues. Bought a refurb phone and love it so far.

Ju
Review №33

Very nice, helped me without cost and told me how to fix my phone

Sa
Review №34

Love these guys! They know what they are doing and give great service.

Da
Review №35

Great service, quick repair job, saved me a bunch of time and had my iPhone 7 Plus fixed and out the door before I had to catch my flight. Would definitely recommend!

Ed
Review №36

Customer service the best in town.Repair service on your telephone laptop tablet printer computers GPS theres no other place to go except for Idaho cell phone repair good customer service good people to work with.

Su
Review №37

Excellent customer service! I wanted a very specific iPhone case that was only available in their Idaho Falls store. Without even asking, they offered to have it delivered the same day to the Pocatello store. It was right in time and well-priced.

Ge
Review №38

Excellent service and best knowledge saved my lost data and files twice now. Go there first if you have any phone problems skip all the other places also very reasonable.

St
Review №39

Excellent service, fixed a basic problem on my iPhone 5c and didnt even charge me a thing.. Please support this place, awesome service and very friendly . All stores should be like this. THANK YOU

Ru
Review №40

Great customer service and so willing to help you

El
Review №41

Great service and good prices. Very happy with the experience.

Da
Review №42

Quick, quality work and charged the quoted price. Simple, easy, and in the end a working phone again.

Su
Review №43

Great customer service and very knowledgeable about cell phone stuff.

fr
Review №44

Great service, very willing to hook it up with good prices . You guys rock !

Ci
Review №45

Guys very good, nice helped me with my phone got the smarts

Te
Review №46

Great customer service and same day repair on most devices. They know their stuff and are great to work with!!

Se
Review №47

Seriously amazing, anytime I do business with them they always provide 100% customer satisfaction & I always leave with a working phone

Al
Review №48

These guys knew exactly how to get me the best deal, and at first they thought it might be cheaper going somewhere else but they took the time to double-check and make sure I got the best deal possible. And even though they didnt have the part to fix it yet, they quickly ordered a new one and installed it fast!

Ry
Review №49

This place was a complete and total disappointment. They charged me over $400 to fix an iphone6, three times I returned with it still broken due to their incompetence. They refused to warranty their work, and kept blaming my daughter for the damage. Although she did break it originally, if they would have repaired it properly the first time it would have only cost me $200, but when it broke again, I returned to them and they blamed in on her and charged me another 200 for other repairs, then it wouldnt charge and they sold me a $50 charger. When the phone broke yet again they said it was the battery and because the swelling caused the case to warp I would have to replace another $400 in parts that I had already purchased. They do not take responsibility for their wrong doing. Took my phone to another place and they charged me $150 to repair it completely and it has worked ever since....buyer be aware and go somewhere else....

Ma
Review №50

I have used them a bunch of times and always been satisfied. I have terrible luck with phones and theyve really helped out. I will always go back to them.

Ri
Review №51

Fixed my smartphone in record time. Five stars A++

Jo
Review №52

Fixed my iphone 5S while I waited and charged almost nothing. Very happy with my interaction here and will return and recommend to others.

Le
Review №53

They replaced a charging port on my daughter Samsung Galaxy, cost $66 and I guess that was sufficient. Works. However Im only give 3 stars for customer service. There seems to be a lack of motivation or effort when a customer has a question or concern. I wasnt rude but they acted defensive over a question on whether a sd card might have been left there by mistake. I wasnt even hostile but I got the impression they didnt seem to care to look into my questions, and I felt brushed off as a inconvenience.

Du
Review №54

They did not have good customer service.They damaged my phone more in the process of trying to fix it. Just be careful and have them explain things well so you know what your getting into.

Ro
Review №55

Great prices great people.

M.
Review №56

Nice, pleasant and professional people. I felt like I was their most important customer.I rarely post recommendations for services on social media, but I really feel like I need to this time. As some of you know, my phone met with an untimely death thanks to a collision with a tv. After an unsuccessful discussion with Verizon, my daughter suggested Idaho Cell Phone Repair to me for purchasing a new phone. Not only did they find me a phone exactly like the one I broke, they did it at a far cheaper cost than anywhere Id checked.Need a phone, or to get one repaired? Talk with Steve and Darrian at Idaho Cell Phone Repair in Pocatello.

To
Review №57

They are always ready to assess and assist you with all aspects of cell phone troubles that you might be experiencing

Gl
Review №58

Great friendly staff. They always go above and beyond to make sure I’m completely satisfied!!

Do
Review №59

When I broke my new iphones glass the other day, i called around to see who could fix it cheepest. I talked to all the shops, and got a bunch of different prices. but when I talket to the guy at cpr, he explained why they charge a bit more for their highest quality screen, so I decided to give it a try. When i brougt it in, they looked at it close, and saw how bent the metal was, and explained that they would do everything they could to make it right. And two hours later, i got my phone back and it was like it was never broke in the first place, not bent and the screen was brand new. I felt like they were straight forward and honest, and the work they did was the best.

Ja
Review №60

Shity attitude direct understaffed too many customers small customer consumer place I suggest going somewhere else.

Br
Review №61

Great place to get a used phone.

Da
Review №62

Very nice place and the people are great

Do
Review №63

Knowledgeable help for all things tech!

Sa
Review №64

Awesome place for anything revolving around phones.

Je
Review №65

Excellent service.

De
Review №66

Great but getting too expensive

Am
Review №67

The past review was NOT posted by me, nor did I write it. Just to clear that up!

Fo
Review №68

Over priced for what they sell and do

Di
Review №69

Very knowledgeable service.

A
Review №70

Terrible customer service, the older gentlemen was a complete jerk, everything is way over priced.

Sh
Review №71

Fast service.Friendly employees

Ko
Review №72

I walked in near closing and the guy was very professional and got my screen fixed and got me on the road in no time I was very pleased

Cy
Review №73

These guys are awesome

Ev
Review №74

They are fantastic

ma
Review №75

Best place

Da
Review №76

Great

Pa
Review №77

Superb service

Ch
Review №78

Very helpful

Information
11 Photos
78 Comments
4.5 Rating
  • Address:475 Yellowstone Ave # K, Pocatello, ID 83201, United States
  • Site:http://idahocellphonerepair.com/
  • Phone:+1 208-233-0017
Categories
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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