We had a wonderful experience with the sales staff throughout the process.

Everyone at the Tufankjian location is soo nice, If youre thinking about buying a car, Michael is your guy, he help me big time with everything and was always available!, 1 call away!Im so thankful to him and everyone else in there that helped me.

Do not bring your vehicle here for out of warranty work. I had a mouse get into my car and I took it to the dealership. After they looked at it they called and told me there was “extensive” damage and I would need a fan blower motor replacement, which was $700. Agreed to the repair as they told me the damage was “extensive”. After the repair I picked up my vehicle and the service person showed me the old part which had very minor damage to the fan, but the motor was completely fine. I asked why they couldn’t replace the fan, which they replied it doesn’t come as it’s own part. Or why they didn’t offer to not replace the part and just clean the necessary parts. As someone who’s worked in customer service, you should offer the customer all the available options. Not force them into a specific option because it makes you more money.Needless to say I was extremely upset that I was conned into a repair that wasn’t necessary. All they offered me was a free oil change for my troubles, but as this car is leased I get free oil changes for 3 years anyway. I will never take my car back to this dealership, will warn people to their shady tactics with out of warranty work, and when my lease is up I’ll be going to another Hyundai.

Cannot recommend Tufunkjian of Plymouth enough. Frank was not pushy at all, was very honest and straight-forward, helped me find what would work best for me in terms of car/loan wise, and gave me an insurance reference (along with AJ, thanks guys!!) Frank even purchased touch up paint to fix 2 minor scratches on the used 2020 Elantra I ended up buyingAbove and beyond service!!!

Although I didnt end up buying my car from here because they didnt have the trim I wanted I did have a good experience with this dealership.Frank let me test drive two cars I was interested in, the kona and the venue. I didnt feel overly pressured to buy and he was very easy going, just a straight forward person. Being able to drive the 2021 kona here was probably in part why I bought my 2021 kona night. Overly enthusiastic salespeople are a huge turn away for me but his calm demeanor was great and a nice refresher from some other dealers I visited.I will likely take my kona to this dealership when its time for maintenance.

I just went in to ask about getting a replacement key for my sons car and I was greeted with an attitude before I even got in the door. The salesperson, or whoever he was, seemed annoyed that I just came in (to the Service & Parts department) for a key. When I told him what I was looking for he said for THAT?!, and pointed at the new RAM pickup truck that I was driving. I told him that it was for a Hyundai and he said that I needed to prove that I owned it. When I asked where the parts counter was, he repeated that I needed proof of ownership and called parts to tell them the same before I got there. I am shocked that a dealership would treat any customer in this manner and be made to feel like some sort of criminal for needing a key.

I bought my Elantra here 3 years ago. The buying process was easy and the service has been great for the past 3 years. Staff is very friendly and accomodating.

Went there on a Friday to look at a used car. Saturday morning I called and put a deposit down for $500. They called me Monday telling me I got approved but for 13.6% interest. I told them that that was too high that I was going to go through my bank to get a better rate and the salesman Frank told me that was fine. The next day on Tuesday morning I get a call from the sales manager named Steve saying that they sold the car they couldn’t hold it for that many days which it had only been 3 days. I told them they could not sell the car because I left them a security deposit of $500 and Steve told me that they never ran my card which is not my problem they should have ran my card when I gave them that information. I had plenty of money in the account to cover $500.I told them that this was very unprofessional and is very bad business And all he said was that is your opinion you’re entitled to it. What kind of dealership acts like they never got a security deposit when they clearly didn’t run the card themselves. I got scammed out of the car that I wanted even after dropping a deposit. DO YOURSELF A FAVOR AND DON’T DO BUSINESS WITH THESE SCAM ARTISTS!!!!!!!!!!!

Friendly service, helpful staff. From the service desk workers to the mechanics themselves, I have always had a good experience. Waiting room is clean, snacks & coffee or water available, pleasant environment. Never had a bad experience.

Do not go here service is a ripoff. Go to another dealer if youre able too

The service department recently worked on my 2021 Tucson and went above and beyond to make sure my issue was identified and fixed. They kept us informed every step of the way and gave us a loaner to use.

Very fast and affordable service. Customer service was great and explained the issues with my vehicle thoroughly. Highly recommend

My first service experience at this dealership and quite pleased with the attention to detail. I will be returning and recommend them to others.

Great service. Exceeded our expectations.

If you are looking for a dealership that makes you feel welcome, yet not trapped into buying a car the second you walk in, this is the place for you! We went there on Dec 29 and were looking into leasing an electric car. Frank helped us choose the right car for us, was patient, not pushy and very honest in terms of what might work for us. Above all, he had integrity and strong work ethics that stand out. It was during COVID, yet he and the staff did a great job at keeping with social distancing guidelines and safety, yet making sure theyre personable and friendly. Frank was so kind, he offered to come the next day although it was his personal day off to help us finalize paperwork. We love our Kona Electric. Frank also went above and beyond even after we bought the car to send us paperwork that we had misplaced. We will be back for sure!

Excellent service with a personal touch .

We could not be happier with our experience! Frank and the whole team took care of us, walked us through the process, and made sure we were treated like family. HIGHLY RECOMMEND!!!

The service is just great here. Never had a problem.

Hyundai of Plymouth service center took good care of me and my car. David and Crystal in the office are so friendly. I wish i went to this service center years ago. If you have a Hyundai I strongly recommend Hyundai in Plymouth service center they are great!

So over the years I bought three brand new Hyundais from this dealership the first one was great and then the second one I started having problems with them doing service and such then they changed hands and said that they got rid of all the people that were the problems so we bought another vehicle new and when I brought it in to have the oil changed and things like that they would overfill the oil leave parts off the vehicle and just nothing but problems the last time I brought it in for a steering issues they kept it for a week and then when they finished with it I picked it up and it had over 700 miles on it and the steering issue was the same and I saw no new parts on the car that took the cake so I traded it in and went back to get my remainder of my extended warranty and its been 2 years now and many attempts and they still havent reimburse me for the remainder of my extended service contract and I call again today and get the same runaround this dealership in my opinion is the worst all they really care about is selling you a vehicle promising you all kinds of great service but once you sign on that dotted line its over youll have nothing but trouble with them

You couldnt ask for anything more. The staff defines the word exceptional.

Bought a new car and everything went very well. Salesman was very good. Very good customer service.

Ill go on record and say that up until my last visit I was less than satisfied with the service work at Plymouth Hyundai. That is based on several visits, not just one experience. I had planned on going to a different location for necessary warranty work but because of a busy schedule I was forced to go back to Plymouth.I went in to make an appointment in person and was greeted by the Service Advisor David Horwarth. His attention to detail and down to earth expectations changed my entire opinion of Plymouth Hyundai. He was honest, efficient and followed up with me in regard to the arrival of the part needed to repair my vehicle. I arrived on time for my appointment and was greeted promptly. The service was completed in a timely manner and to my satisfaction.Because of the experience with David I am now inclined to look at Hyundai again in the future when purchasing a new car or service for my current vehicle.

Excellent service.

My husband passed away 10 days ago. I wastold how great you guys are etc. My friend loves her car. So, how come I have been attempting to call you and I hit 1 for sales, service answering machine comes that their closed. I tried and thinking I might have hit the wrong button.And once more get the service desk, not thesales department. Guess youre not interested in doing business. But somehow I am ok with it because I have 3 other dealers just waiting for me to come in. Also did try to reach the office. Again no response. If you have changed your hours because of the pandemic then I highly recommend you make a note of it on your website. PS. I did a map search so you are near the funeral home my husband is being taken care of. And please do not call me back.

This week Ive had two outstanding service visits at Tufankjian Hyundai in Plymouth, MA. The second one, in particular, made my day.It is always a joy to work with Jennine, who is not only efficient and personable but also customer-oriented.When I see her at the service desk, I know Ill be well taken care of.My first visit involved getting new tires and a sticker. It turned out that I had one of the older license plates that would not pass inspection, and I had to make a separate trip to the registry. When I returned the next day with the new registration and license plates, Jennine worked me in without inconveniencing others so I could get the sticker. What made a powerful impression on me was the fact that she had the new plates put on my car too. I had no idea how I would make the switch because the bolts holding my plate were badly rusted. Her kindness and consideration went above and beyond.I left the dealership yesterday feeling I had been blessed and with a smile on my face.Im sure Hyundai appreciates this very special employee. I know I do.

I am very pleased with this place. They always have great customer service and do great work. I cant complain about pricing since its been awhile since I got my car looked at I know that due to that reason things will be found. But money well spent. Thank you Hyundai of Plymouth

My concern with my 2011 Sonata of front end noise was taken care of on the same visit.

I made an appointment to follow up on a free software upgrade for my 2016 Hyundai Tucson. I was told they had the program software available and was given a date and time to arrive. I got there 10 minutes early. When I explained why I wad there,They knew nothing about the upgrade and denied having any information about it. They said others have been asking about the same thing. I showed them the mailing I received from Hyundai Corporate. Still nobody knew anything. This has been a well known problem with the dual clutch transmission for 4 years!I asked if they would also check the front end alignment because its been vibrating. 2.5 hours later, I was informed of several possibilities that were causing the vibrations. I had just bought new brakes pads, rotors and tires so, this wasn’t the reason. Instead I was told it could be in the steering wheel and it is out of warranty. The warranty for this problem ends at 60k. I now have 64k. I asked to have the 4 car wheels placed back on my vehicle so I could leave. I left very unhappy and unsatisfied. I mentioned to a manager in Sales that I felt that this was a “bait and switch” scheme. He took offense and harassed me for not wearing a mask. I had only removed it for a minute so I could explain my problem. Another gentleman came to speak to me about the upgrade. He said that I don’t need it. I am trying to get an answer from Hyundai Corporate but, I’m not too confident that this will lead to a better ending.

Best automobile service I have had in 56 years of driving. The service staff is exceptionally friendly, competent, knowledgeable and welcoming. They are also honest and pull no punches when it comes to the bill, which never exceeds their quotes. This is the one dealership service I have dealt with over the years that I feel totally comfortable with and never get the feeling they are taking me for a ride.

Called or visited 6 or 7 dealerships with a very simple question- Heres what I want, heres my trade-in, is it doable? Chris at Hyundai of Plymouth was the only one that actually answered the question and didnt try to get me to buy something else or, like most of the others, ignore the question completely and go into sales mode.Was in and out in about 30 minutes with a good deal on a new car, that I absolutely love, and a top offer for my trade-in.Will be going back for future service and for my next new car in a couple of years.

Awesome experience purchasing my new Hyundai! Couldnt be happier!

Repaired quickly and communication was made when needed

Everyone is very friendly and their service is right on schedule. They provide a very safe and clean waiting room. In this time of being isolated it was reassuring to have a place to wait that only had 2 people in at a time.

I have bought many cars in my long life, and this by far is the best interaction I have ever had. Straight forward and easy. Jonathan listened and worked with me to pick out the perfect car that fit my needs and budget!

Great service, friendly staff.

Everyone we encountered is knowledgeable, friendly, and service oriented.

Dave was very helpful finding me an appointment to replace a headlight, which I needed to change and Jenine was so accommodating at finding me another very quickly. The service was quick and pleasurable to find your floor mats cleaned when your car is returned to you. The service here is above all.

Great staff. Professional and friendly. Always accommodating for scheduling. Been a customer for 5 + years. Love my hyandai too. I tell everyone to check them out.

Thank you Roy and David and Destany for taking care of my moms recall on her car. We appreciate all you did for us at no charge. We are greatful for you standing by her 2006 sanata recall. God Bless you. Alice

I went in for my scheduled oil change and was in an out within 45 minutes. I wish that this dealership was moved to a newer lot. They deserve to have a nice showroom and waiting area. Other than than....The service is great!

As always I was greeted pleasantly, quickly able to go to the waiting room, and the service was finished quickly. Check out person described report and asked if I had any questions and I was on my way! All individuals I interacted with were professional and pleasant.

Buying my car here was an amazing experience! I do most general maintenance myself but my experience bringing the car in for a recall was outstanding! Couldnt have been happier

The service department accommodated my request for service the next day and the issue was resolution to 100% satisfaction. The service department is the best I have ever experienced at a dealership.Im already considering my next lease with this dealershipRegardsChuck

Derek and Steve went over and above to find me the right vehicle and make the payments work. They made this happen and I highly recommend them for anyone needing to get a new car.

Great experience at the Plymouth Hyundai dealership! Tyler Ryan took great care of me there. He was extremely helpful and direct with me. Great customer service by him as well. Made the whole experience very easy. Highly recommend seeing him if you go to the Plymouth location!

Great place for my car repairs. Honest and efficient workers very accommodating. Give them a try!

Easy to deal with sales staff

I just wanted to share a quick note and let you know that you guys do a really good job. I’m glad I decided to work with you after the abrupt closing of Prime Hyundai. It’s really great how easy your websites are to update and manage appointments and look for information regarding my Toucan.They are very professional and efficient. I was worried about the repairs cost but it was very reasonable and the Jen the Service Representative applied a coupon towards the bottom line. I would recommend them to my friends/family & neighbors.Thanks, Tufankjian!”

Leased a car 3 years ago and was a complete disaster. Took forever to get paperwork done with no other customers in the dealership. Took them 4 weeks to return my turn in plates after hounding and speaking with multiple people, they finally got returned. Then 3 years later try to return my lease because the quality of the Elantra I had was horrible. Was pulling teeth to get someone to tell me an appt when I could bring it back. Dont offer hours for people who actually work an 8-5 job. Never again.

Best experience in 30 years of car buying. Very professional staff and sales people.

I rarely comment on professionalism and customer service but I feel compelled to compliment both the Service and Sales/Finance team at Plymouth Hyundai. Living on Martha’s Vineyard presents challenges for driving as well as for routine service appointments. I had a 2015 Sonata that was hesitating and running rough. Coupled with reduced ferry service due to COVID -19 I was nervous about getting the car looked at. I had a two day window for a scheduled service. The service department went over and above to accommodate me and when a major mechanical issue was discovered they immediately helped me make a decision to buy a new car. I was doubtful that this would be possible and would be forced to spend over 5000 dollars for a new transmission . The sales finance team worked with me to secure a loan within 24 hours and I left Plymouth back to the island happy in my new 2019 Kona, a vehicle better suited to the driving conditions out here. My appreciation and satisfaction cannot be truly expressed.

I recently bought a used car from this dealership. I dealt with two salesman, one of them I didn’t catch the name and the other was Chris! They were both really helpful and nice! Also Bill was a great help and really made me feel like he was trying to help me! Overall a great first car buying experience! Thank you Hyundai of Plymouth!

We are very happy with our experience of purchasing our new vehicle at Tufankjian. The management and sales team were very knowledgeable and professional. BEST experience we have ever had at a car dealership.We would highly recommend them to our family and friends!

Service is always good here. The front end people are personable and informative as to what is needed for service of your vehicle.

Everyone at Hyundai of Plymouth (sales and service) are fantastic. The sales people are very honest and are there to help. Servicing your vehicle when there are problems is always stressful but they help make it as stress free as possible. Very honest and not just out there to make a dollar. Would refer anyone and everyone here to buy a car or have their Hyundai services!

I HIGHLY recommend this place! They are always honest, fair/reasonable and do really great work. If you havent found someone you can trust yet this is the place.

It was a very busy day and the service write up personwas very polite and pleasant.

I had to use the service department, which can be dauntung. Dave was informative, polite, and made the process so painless. My car was even ready days ahead of schedule.

From start to finish, I had nothing but a great experience here. Doug my salesperson was absolutely fantastic! He took the time to help me find the right car and the right price as a first time car buyer with a limited budget. Everyone was extremely friendly and upfront. Highly recommend for anyone looking for a car new or used!

Great service, affordable, pleasant room to wait in. Very transparent in terms of whats needed and what is a priority for repair.David is exceptionally kind and polite!

The service and care that the staff provides to customers is first rate. They always treat customers courteously and with respect.

This is a dealership others I have visited should model themselves after. The office was welcoming and staff extremely friendly. In particular, working with Chris Caulfield was a pleasure. We worked together in a collaborative setting that was comforting and not your typical scenario. I appreciated his insight and value he brought to my car buying experience. Will definitely be coming back!

The best experience in buying a car! Friendly atmosphere and smiling staff. The managers and finance staff also approached with a smile and were friendly to work with. Chris was attentive, personable and very knowledgable of the process and each vehicle we looked at. Each step of the process went smoothly and was timely. I have disliked the car buying experience in the past, but no more. Hyundai of Plymouth was a very positive experience and we feel like we have a new dealer we will stay with. Thanks Chris and staff!

Always reliable with great service all around!

Tyler did a great job of making us feel welcome and comfortable. He is extremely knowledgeable and there was never any pressure. He gave us plenty of options and we are very happy with the car we purchased. I highly recommend going to see Tyler Ryan if you need a car.He is a bright, friendly young man who puts the customer first!

Great sales people

Staff friendly, helpful, and not at all pushy!

The guys in the repair shop are courteous and honest. They do a great job and work hard. Brian and Colton, in the customer service department are pleasant and informative. The female valet is phenomenal and always so nice!! And Roy, the assistant service manager, is knowledgeable and a straight shooter. Cant say enough about this place!

My parents have bought several cars through this dealership and through my experience I understand why. They are professional, welcoming, detailed in presenting the information of the vehicles, respectful and honest with finances. I found that each person was easy to talk to as well as my needs being heard.Anthony Tartaro provided great customer service and worked with my father and I to get my car. He was willing to listen to what our needs were, work collectively with his co-workers and provide us with updates in a timely manner. He communicated well throughout the process with patience and respect. I left the place very satisfied, grateful for their service and excited about my new vehicle. I look forward to working with them in the future as well as recommending them to others.Thank you to Anthony and the whole team!

Bought my Ioniq from Jonathan, definitely ask for him! Knew everything there is to know about the car, very straight forward and easy going! I wish I could my man 20 stars!

The gentleman who waited on me was very friendly and courteous. I appreciated his honesty!!!

After looking for CPO cars for over a month, I found this dealership and I would say they made me feel lucky. I worked with Michael K and he was very helpful, efficient and professional. He definitely went above and beyond to accommodate my schedule to get my first car.

We hate buying cars, especially used cars, but our experience at this dealership was pretty painless. Tyler Ryan was straightforward and accommodating and Derek Manna was professional and organized, which made the paperwork part of the transaction go smoothly. We wouldnt hesitate to recommend this dealership to friends and relatives.

Dave and Jim make a great team. They are attentive and work hard to deliver a great experience

Went in for just a couple recalls not pressured on anything extra and the service was completed extraordinarily fast

This dealer and its staff should be he model for all other dealers to follow. Ryan and Michael were very helpful in getting me to the price point that I set for myself. From the 1st call about the vehicle to the delivery, they were there to make sure things went smoothly. I cant applaud them enough for their individual efforts.If you guys are reading this thank you so much.

Great Experience everytime. They give you a great deal right up front. No haggling and stress free. Every part of the deal was explained fully. Jonathan was knowledgeable about the Tuscon and a great salesman and Bruce explained every detail of the lease. I highly recommend Tufankjian, this was my 2nd lease with them.

Purchased a used vehicle. Process was quick, easy and painless. 2nd vehicle purchased and serviced here.

When do you ever leave a dealership service area when you spend less than you were quoted? I guess thats a first for me. Honest and quick. I waited for my car, expecting it to take forever, but I was in and out in 40 minutes.

Jonathan is the sweetest! I wish I could give him 10 stars. Definitely go and ask for him!

I went to the dealership looking for a used car. I dealt with Tyler Ryan as the sales person. He was very helpful and found a car that looked very promising. I had some questions on warranty and financing and talked to George Mead. Mr Mead was extremely helpful. He walked through all the options and warranty add-ons as well as explaining how cars came into the dealership etc.I decided not to purchase the car due finding a better one that better fit my needs. Even so my experience with the dealership was very positive and professional. Both the sales person and the finance person did a fine job. Stephen

Hyundai Motor America most definitely stood behind their product and Tufankjian Hyundai of Plymouths service department provided exceptional customer service. Kudos & many thanks to Philip G.!!!

I recently had to visit Tufankjian Hyundai of Plymouth for software update on my Hyundai Santa Fe. The service manager was very accomodating, polite and professional. While I was waiting at least 2 employees approached me and asked if there was anything they could do for me. After a short wait the service manager explained the upgrade and also pointed out a couple of small things that need to be repaired on my vehicle. No pressure to schedule and he gave me pricing incase I wanted to compare to my current general repair garage I use. Being my first time at this dealer I was impressed and will definitely use them again.

They are always excellent to work with and make scheduling appointments easy and stress free.

I had such a pleasant experience at this dealership. Everyone was so helpful, fast and efficient. They got me in and out without sacrificing the quality of work that was done on my Tucson. They took great care to keep my vehicle free from accidental mess by putting plastic over my seats and mats on the floors. From the moment I walked into Tufankjian Hyundai I was treated with respect and friendly, down to earth employees. I wasnt up sold on anything and they managed to keep the cost within my budget. They even applied a coupon for me! I will always get my Tucson serviced at Tufankjian Hyundai of Plymouth!

Quick service performed on my vehicle & excellent serviceprovided by service employees.

Great customer service.Makes every effort to help find you with a vehicle affordable to your needs

I went in late Sept. 3 employees and a customer not wearing masks, thanks for helping the spread.

After doing some research online, I went into this place looking for a used model (a CRV). After requesting to look at this specific car, I was able to almost immediately take it for a lengthy test drive. They didnt try to force any other offers on me, or try to convince me to purchase a newer or more expensive model. I was very comfortable with my time here and ended up making a purchase. The salesperson, Albert, was very friendly, knowledgeable and efficient.

Great service department

My wife and I bought a 2017 Hyundai Santa Fe Sport at this dealership earlier today. Our salesman, Tyler Ryan, was excellent to deal with. He was very cooperative throughout the whole process, essentially guiding us to what appears to be the perfect vehicle for us. There were no high pressure sales techniques, no let me see what else my manager can do, etc. I think they offered us a very fair deal for what appears to be a great vehicle. I have dealt with several auto sales people over the years, and Tyler was the easiest I have ever dealt with. The finance person and the service department personnel at Hyundai of Plymouth were also great to deal with. Thanks for what turned out to be an enjoyable buying experience.

Typical car dealer with better than average service managers. Jeanine in particular is awesome.👍

I was continually kept informed on the status of my vehicles repair during this approximate 10 day process.Could not be nicer.

Third car bought here. Always a great atmosphere with accesible sales and management people. Not the typical you dont have a clue as to what your deal is, all above board. No glitz, no people in glass offices that the salesman needs to run to six times. Truely unique for these times.

Tufankjian Hyundai has amazing service!!!! Technician #499 is awesome and super cool I cant wait to come back!!!

Having come into the dealership recently I met Mr. Christopher Caulfield, one of the salesmen there. He was very helpful and discussed in-depth all of the different options as far as vehicles I might consider. He sounded very knowledgeable and was very accommodating. I just want to thank Chris and all the people at the dealership in general who made the experience very easy-going and comfortable.

My wife and I bought a 2018 Hyundai Tucson and the process was very positive and seamless. Michael Kelliher was our sales associate and was very informative and upbeat. He answered all are questions and we found this car buying experience to be the best we have ever had! The business manager and the sales manager also helped make this very positive buying experience.

Excellence in Overall Maintenance and Quality as Well as Safety...Staff is Super Friendly Too!!!

Usually I throw away junk mail. However, enough is enough!! I cannot seem to get it through to these people that the new car we purchased 9 years no longer exists. It was totaled and sent to junkyard some 7 years ago. I am constantly pestered by emails, phone calls regarding extended warranty, junk mail, and the like. Now I get a potential check offering $2838 for a totaled, nonexistent car. Buyers beware what info you give them. I cannot seem to delete them, despite all efforts. Wish I could give negative rating.