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HiLine Motors
4480 W Plano Pkwy, Plano, TX 75093, United States
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HiLine Motors
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Da
Review №1

Most people have some reservations when dealing with a car dealer. I have bought more than 30 cars in my life time. So I have a little bit of experience in this area. I can tell you that HiLine Motors is in a class of its own. Specifically Alex. Great guy at a great dealership. U wont be disappointed when buying a car from them.David

Br
Review №2

My experience was the worst. I bought a car from your team all of them saying this is the best car Fax we have seen. Granted I fell for it. But I got it home and right away it started having issues. I hand brake pads done and it kind of expensive. Might bad again. But when I was looking at the car I said I am buying this for my son and he is driving it cross country next week. Can you please tell me everything will be okay and you have looked at everything. They assured me all is good. In the middle of Kentucky on the way it breaks down and costs 3-4k to fix it. I am ghosted by Michael the sales manager and the owner tells me why would I do anything for you, you bought a used car. So it gets fixed and he drives it for a year and I sell it because it had more issues when he was in Pennsylvania. So there is nothing you can do now. Some of this is on me for trusting a car sales men. Your company is just not trustworthy.

P
Review №3

I visited HiLine where I worked with Josh on the purchase of my vehicle. Everything about the process was tailored toward my needs and goals in a potential purchase. I arrived prepared and Josh recognized and acknowledged this. He gave me space and time to inspect the vehicle and answered my questions transparently. The building is setup professionally and is not your typical pre-owned dealer - all areas of it were clean and tidy. I completed the purchase, and I am definitely glad I took the time to stop by!

Sa
Review №4

Pros:Competitive PriceCons:UntrustworthyUnresponsiveUnaccommodatingUnwelcomingWalking into Hi Line Motors youll quickly see the remnants of what used to be a Subaru dealer. With 6 of the 10 offices vacant, a vacant reception desk, a vacant service department area, and an outdated waiting area you’re sure to question if you should do business with this dealer. I chose to take my business elsewhere.If youre looking for the typical sleazy salesman car dealership, this is your place. I would compare it to visiting the dentist, no one likes going to the dentist.Reply to HiLine response.Thank you for the response, Hi Line. However, dont try to make this out to be like I wasnt a qualified buyer. I brought my own financing to purchase the vehicle of interest. I did apply for Hi Lines financing based on their promise of a lower interest rate than the 3.25% APR I had through my own bank. However, I never heard from Hi Line on what the status of my application was. A testament to there unresponsiveness. I would assume I was indeed approved and Hi Line is mistaken on which customer I am. The week after my interactions with Hi Line I went to Land Rover Frisco and purchased a CPO Range Rover Sport. I also applied for credit with Land Rover Frisco and was approved for 2.99% APR. I for sure paid more, almost $10K more...but my experience was light years better, and I have peace of mind with CPO (Certified Pre-Owned) warranty until 2024.

Bo
Review №5

My recent purchase assisted by Josh at the Hiline Motors was effortless. Everything was transparent and straightforward. Josh is the guy to talk to if you are looking for a smooth purchasing experience. I will 100% consider my future vehicles purchases here.

Re
Review №6

Hi Line Motors provides excellent service. I just purchased my second vehicle from them. Sammy and Jason go above and beyond to make sure their customers are happy and satisfied with their purchase. I love the new location on Plano Pkwy and I look forward to buying more Porsches from them in the future.Thanks Jason, Sammy

Ki
Review №7

Excellent dealership. Got me the vehicle I wanted with no issue. Fair price and even took care of a small issue after the deal was done. Didn’t feel pressured at all. Was helped by Sunny when I arrived and Sami took care of the rest of the business. Definitely plan on coming back for another vehicle soon.Bless!

Jo
Review №8

Great experience! Josh was a pleasure to work with and was responsive throughout the entire process. Credit approval in minutes, no hassles whatsoever. Would recommend to anyone. Will be back!!

Ro
Review №9

This was absolutely our best car buying experience ever! Gigi was awesome and made the process so smooth for us. The car we were there to see was ready for us to take on a test drive when we arrived. Gigi and the GM made us feel very comfortable and helped us make a great deal. Were absolutely happy with the vehicle and the service we got at Hi Line!

Cr
Review №10

Recently bought my new car 10/10 would recommend, easiest car buying experience ever, no harassing what so ever, simple and easy with great staff

In
Review №11

I’m from Missouri and we flew all the way to Texas to buy a Lexus. Before we even got there everything was ready including the paper work and the car. Jason was the best sells man I’ve ever dealt with everything was smooth and simple. If I ever go to buy another car I would definitely make the trip back out to Texas for another.

Ja
Review №12

Today I purchased my dream car. A black on black Audi A6. Im in love!❤ The customer service we received from Gigi was excellent. If youre looking for a new car, hit her up and shell get you right! We will definitely be back to buy our next car.

St
Review №13

Just purchase a vehicle from Hiline Motors last week. Thoroughly a good and different purchase experience. There was no over the top haggling or suffocation from the dealership or the sales people there. Jason was an excellent salesman, polite, respectful, and was non hassling. I drove 4 hours to the dealership after work right at their closing and they were willing to stay open for me to get there. The car was detailed and parked right up front ready to go for me to test drive as soon as I got there. The purchase was so easy that it felt like I was missing something after the sale was done. Again there was no hassling during my buying process including my trade in as well and was able to be done over the phone and email.The only two cons I have which are more of just a different way of sales from most dealerships. The first is I did not have to do financing with the general manager or a finance person. It was all done with the salesman. The second is the overall in courtesy most dealers give you after purchasing a car with a full complete detail and a full tank of gas. My car was detailed but was not full on gas. When I asked if this could be done. I was told that this is not what they normally do. Like I said however, this is very minute. Just an honorable mention for those that expect every dealership to act the exact same.I would definitely purchase another vehicle from them again!

Ti
Review №14

I purchased my first Bentley from HiLine Motors April 1,2021. Shout out to GiGi for making my purchase smooth. The level of professionalism and customer service was at the top. The actual vehicle arrives tomorrow and if its as beautiful and durable as the video shows, then Im sure Ill be a very happy woman. Wonderful experience this far!!

J.
Review №15

Worked with Josh to purchase our vehicle and the experience was seamless! Highly recommend!

Ky
Review №16

Jason and the entire HiLine Motors team were excellent during my recent new car purchase. They are extremely helpful and will make sure you love your new car. Great inventory of cars that are in mint condition. I will get all my cars here from now on.Check them out, you wont regret it.

Kr
Review №17

10/10 would recommend if you visit, talk with Cowboy!

Ni
Review №18

I purchased my Porsche through HiLine Motors on ebay, Jason made the process super easy they let me get the car inspected and the car was delivered to my home in Florida and was exactly as described and shown in there detailed pictures.Jason gave me his cell phone number and communicate with me through the entire process. I am very happy with my purchase and amazing price I saved thousands. Thank You Jason and HiLine motors.

Va
Review №19

If you are looking for the typical dealer experience, where you are promised call backs that never materialize, you are in luck! This is just the place! As an added bonus, someone will also drop the price by 1 whole US Dollar on a car that costs this close to $50,000! Oh, and if you never experienced someone looking at you through their nose, you should try it sometime! It is so empowering and uplifting, NOT! Thanks guys, I will be sure to give you more business in the future. Far distant future, that is.

Br
Review №20

This was a fantastic car purchasing experience! Bill is a great salesperson, he was very helpful when giving me information on the vehicle I was looking at, working with me on a trade in, and generally very respectful and polite. There was no pressure to make a purchase at any point, and my financial goals were a focal point at all times. Joe was able to work out exactly the loan/payment I was looking for in a reasonable amount of time whilst keeping me informed on every detail of the transaction. I have been to many dealerships and none of them have ever given me the level of care and attention I received from HiLine. I will definitely purchase another vehicle from this dealership in the future, I highly recommend them.

Am
Review №21

Really good selection and friendly staff

Wi
Review №22

OUTSTANDING personal attention. Very accommodating in evaluating various high performance cars. Bill and Joe are first class professionals. Knowledgeable about their inventory, insightful about performance vehicles, and “no pressure” in making a sale. Job Well Done!

Ni
Review №23

Purchased a 2018 Jaguar Xe S from Bill. I live a little over 3 hours away from the dealership so was a little worried. But they had everything set and ready by the time I arrived. Process was quick painless and their finance officer Joe didn’t push or pressure anything. The environment was clean, fun and exciting. They have a lot of amazing and beautiful vehicles to choose from. Go pick yours Thanks again for the great experience!

As
Review №24

Inquired about a vehicle and sales lady was very rude and not accommodating at all. She told me on the particular vehicle I was inquiring about that they had had numerous applications on said vehicle and that all banks on all applications came back requiring at least 8k down. I told her the vehicle was way over priced if all responses were the same and she got rude with me and told me our prices are set and are NON NEGOTIABLE.... piss poor service....I have never spoke to someone so unenthused to sell a vehicle. WOULDNT RECOMMEND

Bl
Review №25

My experience was very enjoyable/easy/quick! Everyone was genuine and very nice, especially Rebecca! I saw the car I was interested in online for a good price so I went to the dealership to drive it and the next thing you know it was mine! 2015 blue Audi S3🤩😁 I’m very happy with the car!! They only sell quality vehicles for good prices!!!! Got an amazing deal!!! 💯 satisfied!!!!

Ja
Review №26

Jason was great! Very helpful throughout our process of buying and financing our car. We were very happy with HiLine and Jason.

ez
Review №27

Jason made the whole process super quick and easy ! Would recommend to anyone in the market for a car

Am
Review №28

I had wonderful service with Bob in Sales, I appreciate his determination to help me find my dream car. He took the time to explain in detail every single feature of all the cars I looked at. There was no pressure to buy and he is a very honest guy. The dealership is very polished, which gives you that luxury feel. I had a good experience all around. Definitely recommend anyone to come here !!

Ha
Review №29

Gigi was a fabulous person to work with.. I highly recommend her to all customers .. excellent

Gr
Review №30

Bought a Bentley from them a couple months back and had a great time with them. Great follow ups and service, I will buy another high end car soon from them.

Ma
Review №31

I have dealt with many dealers over the years and I have become guarded in approaching them. However, I was pleasantly surprised by how honest, professional and efficient HiLine Motors in TX, is. I bought a used and beautiful Porsche 911 in perfect conditions, low milage and very fair price. I bought the car remotely from NY state in TX. Bob Tauber my sell contact person was just amazing. Bob was right to the point without sugar -coating, firm but very friendly, professional and knowledgeable. I start the deal on a Friday and the next Friday the car was in my driveway in Westchester with no problems whatsoever. The tile arrived within a few days and they even found the second key! Bob checked with me all the way from the initial inspection to the delivery - he was alway available and very responsive. I highly recommend HiLine Motors in Plano TX without any reservations.

Ch
Review №32

As a first time buyer, I was nervous going into the process of buying a vehicle. Jason and Sami made the process a breeze! They worked to get us a great deal on our vehicle; we paid a very fair price. When we first test drove our 2014 Lexus IS 250 F Sport, it drove like a dream and was spotless inside! While the exterior had a few flaws from the previous owner, it was still in excellent condition and listed fairly. Jason and Sami were very helpful throughout the entire process. We will return for our next vehicle!

Fa
Review №33

Good car, good price, great service. Bob in Sales - a straight shooter, much appreciated. Joe in Finance easy to work with. No pressure, just a clean, beautiful dealership, set up like a beautiful-car museum, fun to walk around looking at the nice as well as the exotic while you wait. Good experience all around. Come here first.

da
Review №34

Very nice and clean dealer with more variety then your run of the mill dealership

Jo
Review №35

Great place. Jeremy helped me get the car I wanted quickly with great communication. Thanks!

To
Review №36

Friendly staff, low pressure,.allow solo test drives. A pleasant shopping experience.

Je
Review №37

Great customer service, beautiful inventory of well priced luxury autos and a wonderful car buying experience. Jason and Sami are great to work with 👍

Ju
Review №38

Gigi was awesome. Very patient and hard working. Thank you!! Love the service love the car!!

Br
Review №39

I could not be any more in love with my new Mercedes Benz! Mr. Murphy was far and away the nicest, most helpful person Ive ever met while shopping for cars. I recommend purchasing a car here to anyone and everyone! Seriously, go see them.

MJ
Review №40

Ive never seen cars as immaculate as what Hi Line offers for sale, and thats not even the best part of my experience. My salesman, Jimmy Chonga, was far and away the most well informed sales professional that Ive done business with. The communication back and forth was text book. Every promise that he made, he kept. Punctuality is this gentlemans virtue. I was disheartened to hear that Jimmy decided to move, but Sami, the owner, has taken the baton and given it to a quite capable staff. Thanks Hi Line, A+!

Br
Review №41

This is a quality pre-owned car dealer! The GM has a keen eye for quality, style, and performance, as everything on the lot is super clean and sharp. It is a beautifully curated experience from the time you pull onto the lot -- all around you are gorgeous vehicles, hand-picked by the GM, I learned. I went there after months of searching online for a 2016 Mazda CX-5. They had an impeccable Grand Touring and I drove down from Central Arkansas to buy it. I felt secure and well communicated with throughout the process with my salesman, Jason. I was honestly a little intimidated once I realized most of the cars they seem to sell are Lexus and Mercedes, but that just solidified for me that they saw the potential in this make and model! I love my new car and the level of customer service I received before, during and after the purchase. Highly recommended.

De
Review №42

Jason C was a very professional and educated salesman. They help a lot with the process.

La
Review №43

I purchased a used 2012 BMW 740 LI from Hiline Motors this past September and it was the best car buying experience Ive ever had! I inquired about a car online and promptly got a call-back from my salesperson Carmen, who scheduled a visit. I got my loan approved in advance, and there was absolutely no haggling. The original car I inquired about turned out not to be a good fit for me, but Carmen then introduced me to the BMW and Im so glad she was able to get a good read on my taste and desire in cars and matched me up with the perfect ride.The entire transaction took less than two hours and wouldve been quicker if Id had gone with the first selection. Carmen also referred me to a reputable foreign auto repair shop where I can get the regular service completed far cheaper than the dealership. Ive already been to the shop for a minor repair that Hiline Motors graciously covered 100% of the repair cost.All in all I must admit that this was a great experience and I plan on being a return customer when its time to upgrade again. Id recommend Hiline and Carmen to anyone interested in getting a great vehicle for a great price without the arm twisting and pressure thats so prevalent in auto sales.

Ch
Review №44

Most terrible experience ever. Suggest even close in this location down. Waited for 1.5 hours and had to ask what was going on and no response. Already a bad experience and to top it off guy in charge is cursing at a customer. Doesn’t matter how anybody comes and talk to you but in a professional environment such as this dealership claims to be cursing shouldn’t be allowed from an employee. Asked to dispose of all my info and take my business elsewhere.

da
Review №45

2005 911 C4SPurchased a beautiful 2005 C4S with only 38K miles from Jason and Sami at Highline Motors in late February 2021. As I am in the car business myself, it was refreshing to go through the process with their team. Seamless and smooth with high ethics and professionalism--a truly great buying experience! If you are looking to buy a pre-owned vehicle (domestic or foreign; exotic or everyday) you cant beat Highline Motors. Again, Great Team! #61Deacon

Li
Review №46

Easy buying process. Nice inventory. Jason C. is excellent.

Ed
Review №47

After selling the car, the company never followed up on paperwork to send registration papers to my state after more than two weeks. Also, they never disclosed that GAP insurance is not required, but added it to my financial loan anyway. Please be aware of this. It is optional and you have a right to refuse it. I have left messages for the GM and others who havent called back for more than two weeks. They will also push you to give five star rating before you even drive off the car from their lot.

vi
Review №48

Wow!!! My father and I had an amazing experience at Hiline Motor. We are traveler coming from NYC and we weren’t excepted such amazing service. Especially Bill, excellent one on one service. Got us threw with what we wanted and got us out with the vechile we wanted. The environment their is what your looking for with all the excellent staff around couldn’t complain about nothing. Highly Recommended to anyone!

Ph
Review №49

Cant say enough good about this dealership! They made the process as smooth and streamlined as possible. Top of the line customer service! Rebecca, our saleswoman, was so nice and accommodating and made our time there so enjoyable. We felt like family after leaving. The finance department is also absolutely amazing. Chris worked diligently to ensure we truly got the lowest rate and best deal. Thank you for the best experience we have ever had purchasing a vehicle!

Mi
Review №50

We love our like new Mercedes. we went on a Saturday afternoon and drove it home on Monday, What a great Deal. Our Salesman Sami was very patient as we figured out what we wanted. A great selection of cars to choose from and very reasonably priced. I would highly recomend doing business with this dealer.

Jo
Review №51

Took my daughter car shopping today. She only wanted one car. We stopped at HiLine Motors and they had the exact car and the exact color she wanted. They have many nice upper end cars. Beautiful showroom and we had the best service with Carmen Almazan. She was amazing! We were in and out of there in a reasonable amount of time. I highly recommend HiLine for your car needs!

Sh
Review №52

2015 Lexus NX200tI have no complaints about this dealer, and salesperson (BOB) awesome customer service, professional, personable, an overall great experience. Bob answered all my questions, before and during my experience, he was extremely polite, great personality, in addition to assisting with the issue I had after purchase. I appreciate the hands on experience, and encourage anyone whos looking for a luxury used vehicle, with a new look and vibe to contact Bob at Hiline Motors. Peace and Love, Sheila

Ri
Review №53

I had a very pleasant buying experience. Bob was fantastic, very knowledgeable, friendly and a pleasure to deal with. Bought a 2008 Carrera 911 very good condition. Thank you Bob for making my child hood dream come true!I would definitely buy from them again!

el
Review №54

Had an amazing experience with Bob. He had the car at the right price and helped us along the process. They do an amazing job of being upfront and transparent. Loved it.

Je
Review №55

Gigi was a very good up front sales woman. Kept everything very professional

La
Review №56

I highly recommend this dealership. They are like the “boutique” in a sea of a chain of dealerships. Like a boutique, they provide exceptional customer service, cater to their customers and pay attention to every detail to ensure the customer has an enhanced experience.Bob Tauber, Salesperson, and Chris, the Financial Advisor, provided sound advice throughout the entire process, and we never felt forced to make a decision or like they were trying to sway us in one direction. Chris worked diligently to find the best rate for us and was always available to answer any questions we had during office hours.The day we picked up the car, they put gas in the tank, cooled it down to a comfortable temperature and touched up all scratches so well that they were barely visible. If that doesn’t say boutique experience, then I don’t know what does! You are guaranteed to have an exceptional experience here, so don’t pass it up!

le
Review №57

I was extremely satisfied with my purchase at HiLine Motors. I was dreading working with a sales person and I thought the process would be difficult.. Thanks to Bob and Dare the Manager, it was a hassle free purchase

Vi
Review №58

Amazing customer service. I absolutely love my Scion FR-S. I highly recommend asking for Rebecca. She was amazing, I did not feel rushed into anything and felt 100% comfortable during the entirety of the car buying process. With her help I was able to buy my dream car.

Sa
Review №59

My dad purchased a SUV for me a $35K SUVnext day a couple things was missing and they dont care about nothing after the sale.just read the reviews they are only happy if you gave them money, plus they said on the bad reviews You never bought a car from us, thats what they said, dont buy cars here .

Re
Review №60

Eddie, Eddie, Eddie !!!!! I just wanted to write you a quick note to thank you for your honesty while selling me my Black on Black E350 Coupe last week. (Im so cute in it too! ) You were strictly business and I was in out without being there all day. Thank you for answering all of my questions honestly, and making that two hour process not painful . Im so happy with the car I purchased. Thank you my friend.. You Rock! You can be sure I will sending friends who are in the market for a car your way. Thanks again, Regina

Ka
Review №61

Absolutely flawless experience!!!Thank you Sami, Joe & Nick.

Ka
Review №62

I got my beautiful jeep from Rebecca Perry, and it was the most amazing experience! As a first time car buyer, I was very nervous, but everyone at Hi Line made the experience so easy! They were able to answer every one of my questions and I feel so lucky to have gotten to buy my first car from Rebecca and the team! I absolutely love my new car.

Fe
Review №63

DO NOT BUY A CAR HERE! Sami Shawa, the proprietor, had every opportunity to do the right thing on our car purchase, but did not. My husband purchased an LR4 from this place Hilline Motors. My husband’s comments are here also, please take your business somewhere else.He’s a master scammer

An
Review №64

I appreciate everyone on the team! Kerry was very friendly, efficient, and went over and beyond to help us get approved for financing with our current creditor with the minimum down deposit. The Buick was in great condition, clean, detailed, and shining! Thank you so much! It was worth driving the hour from Fort Worth to get there. I would definitely recommend!

Sc
Review №65

Just bought my Son a shiny Benz from HiLine motors. Our Sales rep was Kerry and she was amazing. Kerry went above and beyond to make sure we had a great buying experience. This business is a class act, nice cars, good prices and great service. Keep it going. SS

Th
Review №66

Love my new Jaguar! This was our first time buying a vehicle not in our area. It was super painless! Kerry was fast to respond to my texts/messages and answer all my questions. Very sweet. Thank you, Kerry

Jo
Review №67

Bought a car from Bob Tauber at Hi-Line Motors. Great guy, no bs, straight shooter. No issues, quick and easy. Drove it off the lot the same day. Whole process took under 2 hours. Would buy from them again.

Al
Review №68

Grest service

de
Review №69

Highly recommend HiLine Motors and our sales person Rebecca Perry. This was the quickest car sales and considering that I was buying from out of state and never saw the car physically until delivery. The car was exactly what she described.

Ch
Review №70

By far the best car buying experience I have ever had! Vehicles are all high end, clean and well kept! Eddie did a great job on all aspects of the process!My daughter turns 16 in a few months, I will be buying her car from HiLine!!

jo
Review №71

Michael and Kerry are a fantastic team. I visited several dealerships but in the end chose them for their honesty, and the best selection of cars. They stock the best models they can find, and while its only a week or two later Im still highly satisfied.

An
Review №72

We had an amazing experience and we have found our dealership we will always use. They had a great inventory of luxury vehicles. Kerry was super sweet throughout the whole process and made us feel like family. We had an awesome car buying experience and my husband is very enthused with his Porsche. I highly recommend you purchase your car here!

Na
Review №73

I am so vert excited to write a review for these guys!! I absolutely received the best service EVER in purchasing a vehicle. Michael was patient and very professional with me. He made sure I got the best deal and took all my opinions and concerns into thought. I would highly recommend HiLine Motors to anyone looking for a vehicle. These guys will respect your time and get you in the vehicle of your dreams.Thank you again Michael, YOU ARE AWESOME!!!! 5 Stars all the way!!!

M.
Review №74

Best car buying experience I’ve ever had. Michael Murphy provided excellent customer service in a non sales way and was extremely laid back. He sold us a quality car that we had checked out by a machine that confirmed it was in excellent condition. HiLine sells quality vehicles and makes the buy process easy. I would highly recommend HiLine. We are customers for life.

Ma
Review №75

Loved the car buying experience here. Everyone one was great! Go see Rebecca Perry

Jo
Review №76

Great Customer Service!!! They will restore your faith in the car buying experience. Murphy is spot on, he will not pull any stunts or make you feel pressured into buying a car. You will get the most honest price and deal.

ni
Review №77

Eddie was hands down the best salesman Ive ever dealt with. I have brought 6 trucks over the years and no one has been as informative and genuine about your vehicle needs. Overall great attitude throughout the entire facility. I am one satisfied buyer.

Ia
Review №78

Came to look at an Audi A7 they had. Receptionist was lovely and asked me to wait a moment while she grabbed someone. Coincidentally, sales guy comes in not 10 seconds after, talks to receptionist who calls him over and then directs me to follow him to the showroom/warehouse. Car was pretty immaculate. Previous owner liked the curb a bit. Issue I had is he opened the car, dropped the key in the center console and then disappeared. He didnt ask me anything, didnt seem even interested on my being there. So, I checked out the car, top to bottom, just trying to see if hed come back. Never did. Left me with the keys. I had to turn off and lock the car and give the keys to the receptionist to give back to him to put away. I left. Dont recommend unless they get someone else to handle their sales. Wont be back.

Ma
Review №79

We love the Jeep! Amazing inventory of cars. They are not pushy like other salesman and are very professional and easy going! Will definitely be back for our next purchase.

To
Review №80

Love, love my new 08 Z4 Coupe and this car is a gem…just like this dealership and their staff. Car as advertised and exceeded my expectations. What a journey it had been for me and from the get go, Kerry was very courteous, patience and went above and beyond to ensure I was happy. There was a small hiccup with obtaining loans for out-of-state buyers, but don’t let that stop you from buying from them. Highly recommended!

Yo
Review №81

The experience I had with my dealer Murphy, was awesome. I wont call him a salesman because he didnt push to sell me anything. It was like talking to someone Ive known for years. The transaction was painless, smooth, and speedy. I didnt have to ask many questions because, Murphy gave me all the info I needed during our conversation!!! Im in love wth my new truck!!!! Again thank you so much Murphy. Ill refer anyone to come see you!!! Love love love your attitude!

Tr
Review №82

Nathan and Murphy were both great and made my car buying experience super easy. I love my new vehicle and will keep them in mind for future purchases. Great team and keep up the good work!!!

ch
Review №83

Had a great experience, lived up to each and every promise. Would definitely buy again .

Li
Review №84

Thanks to Kerry and Murphy we couldnt be happier with our purchase! We have had our eye on this particular vehicle for months, and finally found a place that combined customer service and convenience. Everything went so smoothly, from the phone conversations, to the test drive, to the purchase. Did i also mention how fast and easy everything was? we wanted to be in and out, and thats what we got. There was no cheesy salesman gimmick, price etc was up front, transparent, and i appreciated that. Have had no complications with the our car, and we love it. I will be referring more people here.

Ma
Review №85

We werent able to get what we were looking for but Bob showed us excellent customer service. Hopefully when our situation changes we will be able to come back.

Bi
Review №86

I purchased $35,000 suv from those guys I show up at 6:30 they close at seven I didn’t have time to check the car out I asked them if anything missing out of the car they promise nothing is missing next day I find couple things missing out of the SUV .I contact them they promised to purchase for me whatever is missing and they never It’s not about the money but I don’t trust them they lie they don’t stand behind their promise

Co
Review №87

I had an overall great experience with Hi Line from start to finish. Not only was the service great and the dealership a great environment, but most importantly my car is a great car. I purchased a Porsche 911 and because I need to be very sure about my cars history Ive had it checked out and 2 different places, both mechanics have told me how great of shape the car was in. I couldnt be happier with my purchase and my experience at Hi Line!

Jo
Review №88

Enjoyed working with my Salewoman Kerry. Great cars, a fair quick deal and easy financing. All around good experience. If your in the market for a nice used car you should give HiLine Motors your business.

MO
Review №89

Purchased a car from Rebecca and she was a pleasure to deal with. I found her to be candid, open and very helpful in the process. She is very knowledgable with regard to Merceds Benz and very helpful. She made the buying process very easy. Definitely good at what she does and very consultative in her approach.

Ch
Review №90

I really had a great experience buying with HiLine. Carmen was an awesome representative of sales. I visited with her and took the luxury truck out for test drive on Thursday, we communicated on Friday. Saturday i walked in, spent about 15 minutes signing the paper work drove it home that day. Best car buying experience i have ever had.Thank you very much Carmen!All smiles here. 😁😁😁😁😁😁😁Chad C

Es
Review №91

Nothing But positive things about this dealership. We where having issue with banks, financing our vehicle. They points us to the right direction. We drove 6 hours to the location and they never loss touch with us. Awesome people and awesome service. the vehicle was prized just right for year, make and especially the miles. Thank you for your service!

Er
Review №92

I had an easy and excellent car buying experience at HiLine. I was a little nervous being an out-of-state purchaser. Carmen was very helpful in the process. Her professionalism and flexibility as a salesperson made the experience quite pleasing. I will definitely be back to HiLine again to purchase my next luxury vehicle.

Da
Review №93

Best car buying experience ever! I found the car I was looking for and it was immaculate! This company has an impressive inventory of very nice cars, not just a run-of-the-mill dealership. Our salesperson was professional and the paper process was seamless. I would recommend this place to anyone who appreciates a nice vehicle.

Jo
Review №94

Easy car buying experience. No haggling or gimmicks. I found the car I wanted and they worked with me and my bank to make the process easy. Michael was strait forward and did not try to upsell me on things I did not need. I am happy with my purchase and would buy from them again in the future.

De
Review №95

I had a great experience with Rebecca & Chris great customer service I love my vehicle they were very helpful in my purchase go VISIT HI LINE MOTORS & ask for Rebecca!!!!!!!!!!!!!

Ru
Review №96

I bought a BMW 750 Li from Hi Line and I was very happy with their customer service. From the sales associate to the owner, they were professional and polite. I asked them to correct a small issue with the car and they handled it without question. I strongly recommend them.

Al
Review №97

Kerry was awesome! She made the whole car buying experience very pleasant and she was super friendly. No stress to purchase like from most salesmenAll of their cars look great! The loan process took less than a couple hours to approve. She also shopped around for the lowest rate possible. I definitely recommend and will be back for my next luxury vehicle I buy! I am a very satisfied customer!

bi
Review №98

My salesman Mike was great. No pressure, No B.S. best car buying experience ever. Bought the car sight unseen and had it delivered. The pictures didnt do it justice. More than what I expected . Although almost 2 months later and the air suspension on the rear went out. They just had it repaired and should be under warranty. They wont return my text or calls. So Im looking at a $3000 fix. Be careful what you buy. Really sucks. Smh

To
Review №99

WONDERFULLY AMAZED!!! This past week I purchased a 13 Lincoln Navigator from Mike at this dealership and the entire process was smooth as silk! The vehicle was exactly as advertised and described by Mike. They handled my financing through my own lender and again without a flaw. Never have I bought a car and found myself so eager to go back and buy again!!! Im 60 years old and not that easy to get along with but after two conversations on the phone I knew I had the right place. Give this place a try and be ready to be shocked by their inventory and knowledge of all kinds of cars!!! JOB WELL DONE!!!

Ta
Review №100

The best car buying experience Ive ever had took place at HiLine. Carmen was my saleswoman and was so genuinely pleasant and down to earth. This is certainly not your average car dealership. No haggling, frustration, nor tension. It was a quick and easy process. Everyone I came in contact with was professional and seemed genuinely interested in getting me into the car that I wanted. Thank you Carmen, Rodney, and the HiLine Motors management!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4480 W Plano Pkwy, Plano, TX 75093, United States
  • Site:http://hilinemotorsinc.com/
  • Phone:+1 972-888-9911
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Debit cards:Yes
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