The staff at Jim Shorkey North Hills are second to none! They were friendly, helpful and went above and beyond to help me get into my new vehicle. I cannot thank them enough for their kindness. I also cannot recommend them enough! Go see these guys!My experience was with Tim and his Protégé. It was awesome to see Tim teaching and showing his expertise. All around great experience.Love my pretty New ride!!-Christy 10/25/2021
My experience at Jim Shorkey Mitsubishi North Hills was great from start to finish! River R. my salesman was very personable, honest, respectful and knowledgeable. Hes very thorough and an effective communicator. I never once felt pressured into making an immediate purchase. He listened to my needs and found me and my family the perfect vehicle!He was also GREAT with my special needs son! We love our new Ford Expedition Max King Ranch! Thank you River!!!I highly recommend River for any of your car purchasing needs!!!
Great job, Greg Howard you treated me and my wife like a King and Queen. You were extremely knowledgeable and you conveyed that knowledge in a user friendly way. The staff brings a family atmosphere where all feel welcome. The GM Mike E is simply the best. If he cant help you nobody can. Im awestruck by the whole teams energy, warmth, and dedication to their craft .Well done, well done!
Even though our afternoon into the night was long, Isaiah and Steve were wonderful. They were extremely helpful and willing to work with us in order for us to get the right vehicle. We will definitely return
The salesman Steve O. and manager were very respectful and helpful in helping me to obtain the deal that I felt most comfortable with. My salesman Steve was very friendly and courteous helping me understand the deal and the new vehicle. He also helped me obtain the deal I felt comfortable and happy with. I left the dealership in a brand new car and received a great deal. This is the 3rd vehicle in less than 2 years that Ive purchased from the Shorkey dealerships. I recommend the North Hills Mitsubishi dealership.
Very nice people. They try there absolute best to work with. Very fair with trade in values, nice and easy process. The salesman was great and even entertained our toddler while we finished up our paperwork. Great experience and left with what we wanted! Would definitely recommend.
The worst experience of my life, if I could give a negative star I would. When the car was first financed there was issues that needed fixed so they kept the car for a week. When I picked up the vehicle I noticed that there were still issues, I told them about it and they gave me the runaround for two weeks about the parts & a loaner. I got fed up & decided to write a review. An hour later that same day they called stating they magically had the parts and a loaner that they didn’t have a few hours ago, then they asked could I remove the review. I finally picked the vehicle up again after two more weeks for Jewelry I accidentally left in the arm rest to be missing AND both the floor rugs in the front to be dirty. Mike in parts is rude, in person & over the phone, he’s given me nothing but attitude and a hard time. Bill the manager doesn’t know what’s going on, the only person that were helpful/understanding was Eddie in Service.
The dealership assisted me in getting a new Outlander. Bought all my previous cars at Shultz Ford for the past 20 years. Never realized buying a car can be done painless. Good salesman and finance mgr. Highly recommend them.
Natrone Ray was my sales person. Natrone was very polite and professional with excellent customer service skills throughout the whole process. Any question I had if he could not answer he made sure I left with every question answered to make the process was very smooth and comfortable. Thank you once again Natrone on a job well done making sure my car search began and end right with you!!Sincerely,Antoinette Lee
DeLorean was very informative and patient. He walked me right through the process and into a new vehicle. I actually had a great time there, DeLorean and the staff are great.
My fiancé and I had such a wonderful experience with the Sales and leasing consultant, Tim Nadik! He was extremely accommodating and helpful throughout the entire process, beginning to end. He truly made our car buying experience fun and enjoyable! He was extremely patient and flexible with our work schedules, kind, and personable. I would highly recommend him for your next visit to Mitsubishi! Working with someone who genuinely cares makes a big difference. We love our new vehicle!
It was great! I felt comfortable and River was awesome, didnt feel pressured into things I didnt want or need.
I had a fantastic experience at Jim Shorkeys north hills. Sydney in service was very nice and professional.Cody in sales was fantastic. I would highly recommend anyone to go there. Cody went above and beyond to get me in a beautiful car . Great business.
I purchased a Mirage from RIVER. (Yes that’s his name). River treated us with a level of respect that I feel proud to write a google review about. I was in and out in about 2 hours; with River and the Shorkey team exceeding my expectations. Thank you so much, River and team!
I had a GREAT experience purchasing my2022 Mitsubishi Outlander SE at Jim Shorkey Auto Group in North Hills, Pa. My sales rep was RAY GOODWINE; he made the process easier. Ray was very knowledgeable about the vehicle. What I liked about Ray is that he didn’t try to BS me about anything. If I had a question that he couldn’t answer, he went above and beyond to find the answer. Also, I want to give a shout-out to the sales manager JOHN CUMER. John definitely makes the magic happen.If youre looking for a Great Vehicle, go to Jim Shorkey Auto Group in North Hills, Pa.Talk to RAY GOODWINE & JOHN CUMER
Highly recommend! I did not want to buy a car when I arrived at Jim Shorkey and the salesman Russ M. did such an amazing job that he sold me my new car! Russ was in my opinion the perfect salesman. He wasnt pushy, knew his info, worked hard on helping me, family man and most importantly VERY honest. So if youre going to Jim Shorkey Mitsubishi definitely ask Russ.
I purchased my first vehicle here from Gregg, and I could not be more happy with my decision! Gregg was phenomenal in walking me through the process, selecting a vehicle tailored to my preferences, as well as providing consistent updates on the progress of the vehicle, sometimes going as far as coming in on his days off to check on it! The entire staff could not have been more accommodating and friendly, they truly make you feel at home! Im super happy with my purchase and my experience here!!!
I cant say enough about how great this place is and all the staff! I totally thought I was going to get told, were sorry. We cant help you.However, Dan Wheeler was the best. He told me to hold tight. A few moments later, I got the good news! Dan was very helpful and knowledgeable. He guided me through the process, and I left with my new car! Thank you so much, Dan!
Very nice people. INVENTORY was SCARCE BUT THEY KEPT US IN THE LOOP OF ANY UPDATES.. FINANCIAL MANAGER WAS AWESOME, YES I WOULD RECOMMEND THIS DEALERSHIP. WE FIRST VISITED N. HUNTINGTON DEALERSHIP AND THEY GAVE US A BUNCH OF RUN AROUND, WOULD NOT RECOMMEND THAT DEALERSHIP
Greg was an amazing salesman and did a 10/10 job helping me buy my first car!! He helped me to get very good deals and answered any questions my parents and I had. Awesome job and an awesome place.
A day ago I called in to check out the Mitsubishi Outlander. The manager there was thorough & courteous. Even though it was his first day there, he got all the details & got right back to me. His name is Tim if you are looking for assistance.Also, when I went out there, the salesman was in my opinion, probably the best Id ever dealt with & his name was also Tim. Theres two Tims & you cant go wrong in my view. Thanks for everything guys. Easy 5 star 🌟 rating
Alex is always great to work with! He really knows what hes talking about, and he makes everything easy and run so smoothly. His assistant Jesse was also awesome, and made out time at Shorkey enjoyable!
Eddie the service manager, went to great lengths to provide exceptional service of my vehicle. He kept me informed during the process and followed up after the work was completed. Ask for Eddie when you need service at the North Hills location.
I worked with Tim N. He was completely attentive. He was respectful of what I needed and wanted in the vehicle. The service was not pushy and fit to me. I appreciate the support provided. Definitely go and check them out!
Very nice! Made the purchase very easy. Flew in all the way from Texas they made the transaction smooth as possible for us.
Technician was more than proficient in accommodating my needs for the appointment. We had to deal with a specific problem in reaching distinct parties or issues of verification. And tech was also helpful in that action. I would recommend this service to all friends and family that would require effective ends to their very specific needs.
They were quick with my car. They gave it a complete look over and even told me what I would need before my inspection. Great work
Best sales associate. Please see Dayionna Randolph. She listened to us, did not show us anything that we could not afford and made sure we got exactly what we wanted. Great experience with this dealership.
They did a very good job And it didnt take that long
Vijay is a great salesman. Everyone at this dealership is very nice. Great selection of new and used cars. Thank you guys for making my first car purchase easy and a breeze
Just bought a 2022 Outlander today! This is the second car I got from them and I don’t have one complaint. Evan is awesome and gave us the numbers we wanted to hear. He found me the one I wanted. Taylor was our salesperson and she was great. She was friendly and on top of it. I would definitely recommend Mitsubishi and this dealership. Thanks again!
Delorean was so nice, helpful and he wasn’t pushy at all. I really had a great experience!! Thank you!!
First of all I work here. Everyone was great. No complaints. I just started at Mitsubishi a few weeks prior so I really didn’t know much about Mitsu’s before I bought. Tim N. Was amazing. No issues. No complaints. All professional!! Couldn’t ask for much more when purchasing a car. All good vibes!!
Everything went great from my initial inquiry online to when I got to the dealership. The sales rep worked with me to do a lot online so I would not have to spend as much time at the dealership. Vijay was my sales rep and he was very nice and personable. The manager was also willing to work with me and get me to the price and terms I wanted. They also provided me fair value for trade in. I love the 2022 Outlander and would recommend Jim Shorkey Mitsubishi as they have a great selection and best pricing!
Well Russ has a great personality! He was funny, patient, He treated me like a person not as a sale. He was able to work at my budget, which I very much appreciated. He made me feel welcome, and was not pushy or arrogant. I been at other dealers which made me feel less than. This was not the case with Russ! He went above and beyond for me and I am so appreciative.Lisa Kroen
I was really in need of a vehicle, Greg was the sales associate who helped me! Honestly I feel great and comfortable about the vehicle I bought. He really helped put me at ease, as well as the finance department that did a great job at getting me approved!
Fantastic experience. I worked with Tim Nadik and he was great, super knowledgeable, understanding and helpful. If you go to Jim Shorkey you NEED to work with Tim. He seriously was such a help and worked with us to save us money and time by showing us different cars that we didn’t think about.
Yesterday I purchased a 2022 eclipse cross and I am in love ! My experience at Jim Shorkey North Hills Mitsubishi was 10/10. I was greeted at the door by DeLorean who was my sales consultant and made everything so simple and smooth. He was extremely knowledgeable and so pleasant to work with. Dave in finance also made things quick and painless and was super personable. A great experience overall and would recommended them to anyone !
I took my 2016 Outlander in for 60k mile service and a roof rack install. Very friendly and professional service, gave me a clear understanding of what service was involved and the costs, and when they ran into problems with the rack install (previous owner had botched removing the old rack) they let me know what needed done and ordered parts needed. They even washed the Outlander—didn’t expect that! Very pleased with the people and the work! 👍🏻👍🏻
I was very impressed with the amount of inventory on the lot. Also with the team work that occurred during my transaction.Stephen was wonderful- after having an idea of what I was looking for he had models and options picked out for me. He explained all features and made me feel comfortable during the entire process.
Where do I even start!!! I enjoyed my experience so much at Jim Shorkey. Alex did not disappoint customers services was amazing. Jess made me feel so comfortable. I would recommend this place to everyone. My car is beautiful I’m so happy I was referred by many people to come see Alex He’s the man with the plan.
Love the sales Staff my sales woman Dayionna was excellent would highly recommend buying a car here
Great level of care and knowledge. The staff made the process of buying my first car super simple. Steve was patient and friendly and made the process very enjoyable. I would highly recommend this dealership.
Very friendly- I was greeted as I arrived and tha ked when the service was complete. They quickly checked the problem and resolved it. My car even got a wash! Extre.ely pleased with the service.
Major shout out to Bill and Delorean for getting me in my dream Outlander Sport with major convenience and ease. Love the new location in the North Hills too, Shorkey deals closer to home! Check them out ASAP! Thanks guys! 💜
Taylor was the person who helped me out. She was amazing. Anything I asked she knew the answer to. Very knowledgeable, and friendly. She made my car buying experience so easy.
The whole office was very helpful and consistent with my needs. These gentlemen are so very professional.l have the upmost respect for them all!! Thank you!
I can’t say enough good things about my purchase from Jim Shorkey Mitsubishi in North Hills. My salesmen Luke Sanson and Jake we’re awesome. I was able to get the vehicle I wanted and the process was quick and easy. It’s so nice to have such knowledgeable guys helping me out Jim Shorkey is very fortunate to have you both working for him. Thank you for everything and I really appreciate the follow ups that I have been getting with all my questions.
Traveled from Erie to Pittsburgh to get the deal I wanted. Jake S was wonderful and I would highly recommend this dealership.
Our experience was outstanding. Great customer service and very transparent on the car prices. Vijay was the best. I would recommend this dealer to everyone.
My experience at Jim Shorkey North Hills was smooth from start to finish. I started online and used their trade in calculator tool, which quoted me about $3000 more than I expected, but was certain they wouldnt actually give me that in person. The next day, they contacted me and we made an appointment for the following day. To my surprise, the trade in quote wasnt quite as much as the tool said, but was very close, and my car even needed minor attention before they could sell it, and was still about $2000 more than I was realistically expecting.I showed up knowing exactly what I wanted with the features that I wanted. Tim the salesman was great, and found me what I was looking for based on MY needs, without trying to upsell me into anything different. The vehicle we settled on was missing one key feature that I wanted, and they went as far as to put me in a loaner while they added what I wanted to make sure I was satisfied. To make a long story short, I showed up, told them what I wanted and what I wanted to pay monthly, and I walked out with exactly that, nothing more, nothing less.As long as the vehicle itself stands the test of time, Ill be returning every few years for an upgrade without hesitation. Even if youre unsure if a Mitsubishi is right for you, I encourage you to at least give one a test drive, because I initially felt the same way but was blown away by the options and comfort at the price point compared to more popular makes.
Great service...VJ (sales), Bill (Manager) and Mike (Finance Manager) were great to deal with. The price of the car was a bit higher than I was hoping but for the perks and the deal they offered me, Im not complaining!!This is probably the easiest car purchase that I have ever had. Love the Outlander! Thank you guys!!
I just bought a brand new car there my salesman was Luke I couldnt have asked for a better salesman. My finance is Tristan he was also great guy. My experience in buying my brand new car was awesome!! If I knew anybody who was getting a new or even used car I would sure send them there I want to thank you again Luke
Vijay,Thank you for providing excellent service. Washing the car yourself and staying late to make sure my connect was setup and that I was satisfied with my 2022 Eclipse Cross. We love it and it is the perfect size for us.Thanks Again
Taylor is the best agent! Excellent service and great staff! She tells you a lot about which car is right for you and make sure you get a perfect car you want! Very friendly and made sure I was comfortable! She also was very patient with me. I would recommend 10/10 for anyone to go through her!
I just bought a new car at this dealership and had a great experience. Everyone made me feel so comfortable and not pressured to make any fast decisions. VJ was such a pleasant guy to work with and really showed he cared for his clients. Will highly recommend the dealership and VJ for future car purchases!
I had a great experience at Jim Shorkey North Hills Mitsubishi. Jake was the sales person I dealt with. Treatment was very nice at any time. We could discuss terms and options in an honest and transparent way. I was offered something to drink. Paperwork part was not bad at all. And Ive even got a ride home! They definitely strive to customer satisfaction.
We had the best experience with Delorean Boone and Tim Bortmes on 8-2-21. They made everything for us so easy. We did purchase a used car from them and we will be back in the future
Recently stopped in to look at used car. Dustin Dima, was the salesperson who assisted us, his professionalism and honesty was what won the day.We ended up purchasing the vehicle, and he was a nice pleasure to work through the entire process.He was knowledgeable about not only the vehicle we were interested in, but the other used and new vehicles on their lot. He was extremely willing to work with us in ensuring we were happy with the sale. All the normal anxiety and hassle that folks associate with car buying, from being hassled or pushed, to salesman trying to always get the highest price, we’re nonexistent. Dustin work with us and his management to get a deal we were all happy with and we walked out with the keys to our new to us used car. Will shop here again and recommend Dustin to anyone in the market for a vehicle.
Bill Driscoll offered me an offer over text message and he couldnt honor it. I came in there telling the bad credit, no money down and need my payments to be where they are at with my other vehicle,,,,of course I walked out with my same vehicle I walked in with....
Vijay was incredibly helpful he made sell my car so easy.
Delorean was amazing! He happily answered every single question I had and made car buying such an easy process. I’d definitely recommend hitting him up for any car buying needs!
I was very happy to work with such a great team..Delorean Boone and Mike Tice were very friendly and professional..The car I wanted was no longer available, but Delorean showed me something similar and in my budget and I’m so pleased..Thank you guys 😉👍🏻
Jake Schilling was an awesome person to work with. He made the process fun, easy, and laidback. He did not have the typical salesperson personality. I wish I could give him and Jim Shorkey Mitsubishi 10+++ stars. They actually work with you to get you the absolute best deal ever. I highly recommend them to everyone.
This place is amazing.!!! Their is not a 4 hour wait to buy a car the longest that you wait is for them to detail your car that you are buying and that even goes fast cause they offer you coffee and anything to drink. My sales rep even offered me her chick fil-a sandwich. My sale reps could not do enough Alex and Jesse. I was really sold on going back to Nissan and buying another rogue but after seeing the Mitsubishi Outlander that changed my mind in a second to get it. Especially seeing all the features that I got on my car that the rogue does not have. I also looked at the Santa Fe before I went over to Jim Shorkey but the price also changed my mind. If you ever want a car call Jim Shorkey at North Hills near Ross Park Mall and ask for Alex and Jesse and they will hook you up with the best deal ever. Thank you so much Alex and Jesse I will definitely be back to buy another car.
Had the best car buying experience possible.. didnt expect much when I made my appointment wasnt even sure if Id buy a car and if I was going to I for sure thought it was gona be something used.. little did I know that Vijay would be able to get me into a brand new 2021 outlander sport.. I couldnt be happier 😁😁
First time buying a car here. Actually my fiance and I bought it. Brand new 2022 Outlander. We absolutely love it. Our salesman was Vijay, he was absolutely great, very friendly, answered all of our questions.
Good people working at Shorkey Mitsubishi. Come on over for a great deal! They won’t disappoint.
I went in and was greeted by Natrone who was able to help me leave in my new car. He is one of the nicest persons you will ever meet
I wanted to start off by saying VJ was a wonderful salesman!!! Very polite and caring and didn’t try to rush us into finalizing anything we didn’t want to do. Best experience at a car lot we have ever had. Thanks VJ.
On Thursday I bought a 2014 Dodge Dart, My salesperson, (Vijay and train), was a very nice gentleman and very knowledgeable about the car we had a very good test drive and a fun one! They filled my gas tank up and washed the Dart, very nice of the dealership to do that. Best experience I ever had at a dealership. Vijay took his time and knowledge and got me the price I wanted, the 2 salesmen explained everything to me, to the T, If I ever needed another car, Im certainly going to call and go to Vijay, and his train, at Jim Shorkey of North hills!!!!!. Thanks guys
They give me Best Price in Pittsburgh, Also sales Person was very knowledgeable, it went quick and easy than waiting for an hours for closing papers. Will definitely buy another vehicle in future from them
Mike was very helpful, i was in & out i was able to get an amazing deal don’t miss out
John from service was fantastic to work with. They went above and beyond to ensure I’d have my car back to its condition the next day, they called and got a part shipped the following morning. They calmed all my worries and made the experience exceptional! Thanks for helping me out when I was in a crunch.
Jim Shorkey staff was very patient and accomodating! They all worked above & beyond to complete the sale, even when it went past closing hours!Thank you so kindly Jim Storkey staff!
I had a wonderful experience at this location. My salesman Steven was really kind and experienced. He did what all other dealers couldnt do, and that was putting me a car and I thank him for that.. He made the process quick and easy. also Mike in finance was very helpful and informative. Those guys are awesome..Thank you☺
Dustin, Doing such good job not even 2 days off working sold 2 cars keep up son Love mom
Arrived there for a used car and left with a new one! I was greeted by Vijay who was very helpful in my search and assisted me in finding the car that suited my needs. If you are looking for a relaxed, low pressure but very informative car buying experience I highly suggest Vijay!
Luke was straight up awesome. He answered all my questions quickly and accurately. I felt so at home and comfortable and he made the purchase very easy. Definitely go see Luke for your next car purchase!
Alex is Amazing. Very straight forward, focused and diligent! I’ll be a repeat customer for sure!
I had Steve take care of me and he was fantastic and got us an approval pretty fast. Will definitely be back to upgrade!
Awesome dealership and even better staff! Vijay and Evan were great to work with. Vijay also stayed late and was extremely accommodating to my schedule. As someone who also works in sales, these guys are the real deal from customer service to pricing. Very much appreciated!!
All of the staff were super friendly, the salesman I had Dan did not waste my time or try to talk me into something I did not want. I told him exactly what I needed and he delivered with an even better deal than I expected! We were very impressed with this dealership!
I had no intention of buying a Mitsubishi when my husband and I walked into the dealership but we walked out with a beautiful Eclipse Cross. We were very impressed with our sales representative, Dima, who was not only helpful and knowledgeable about every detail of the car but also very courteous, patient and fun to talk to. We have not met a more honest, engaging and energetic salesperson than Dima. We would highly recommend Dima and this dealership to anyone.
We were very pleased with our experience at this dealership. The salesman Tim was great and not overbearing. We felt comfortable and our time spent there went by fast. I will definitely use Jim Shirley in the future.
My experience was stellar. Salesperson Russ took the time to give me a video tour of the car I was interested in. Every part of the process was easy
Personable to work with. Easy to talk too. Price was great and overall the best experience on buying a car.
I would highly recommend Jim Shorkey Mitsubishi in North Hills if you are looking to purchase a new vehicle. Marcus, the salesperson, was extremely helpful, patient, and courteous. Mike, whom is the head of the finance department, was great. He did everything within his ability to get me the best price for the vehicle I wanted. Five stars all around.
We worked with Dan Wheeler on the purchase of a new to me Rav 4.The car had just been brought in and Dan was able to get us in it to test drive. He answered all our questions and we were able to make the deal. Since the car had just come in, they hadnt had a chance to detail it so he offered for us to bring it back and they would get that done for us. Three days later we were able to get it back into them and they cleaned it up and found a fuse that needed changed out. The service department and Dan too very good care of us and I would definitely recommend them for your next car purchase.
Great Experience!!!!!!I called about a 2012 Ford Explorer that I saw on-line and purchased it the same day. Jake Schilling made the purchase so fast and easy. He has called a few times to make sure everything is running good. I highly recommend purchasing a vehicle from this location. And ask for Jake!
Everyone was very nice, welcoming and helpful... this was my first time there as a Mitsubishi owner.
Steve O. was wonderful! Showed me tons of cars in my price range, and was dedicated every step of the process.
Great team. Very accommodating to my needs and budget for a new car.
Jake was absolutely incredible. When i walked in i was so nervous. I have never bought a brand new vehicle and i was skeptical but i was able to walk out of your place with a 2020 with 6 miles on it!! i would recommend Jake to everyone who is looking to buy a vehicle!
This is my 3rd. Shorkey vehicle purchase. I feel that says it all.Just sent a friend last week to purchase and my son leased from the Shorkey Dodge.
Natrone and the whole team was wonderful and a pleasure to work with
Natrone was absolutely amazing! So patient, professional, and super helpful! The whole staff was welcoming and made me and my brothers experience of buying my first car a great experience. If I could give six stars, I would in a heartbeat. Definitely recommend to any and everyone purchasing a car