The easiest car transaction that I have ever experienced. I had the pleasure of working with Jennifer Yeager who went above and beyond to make sure my experience was quick and easy. She listened then delivered. 90% of this transaction was done over the phone (I live about an hour away) and everything was ready to go in 2 very short visits. I highly recommend North Hills Toyota and Jennifer! My husband loves his new truck!
I had a great experience with this dealership! Melissa worked with us and she was so helpful. She understood our situation with needing a new car. They went above and beyond for us there. The staff is professional and we really appreciate all their help. I definitely recommend shopping at this Toyota dealership!
Garrett Langer will skip lunch for you! He will make sure everything is ready and without delays for you to get the best service possible. Attentive without being overwhelming, and a guy that understands your goals when purchasing a car.
My salesperson, Brian Jeckavitch, was very helpful and provided me with a few different options for SUV’s. I am going to return to Brian the next time I need a new vehicle (which may be a very long time since Toyota is so reliable). Thank you, Brian, for making it so easy to get the automobile I was looking for!
My wife and I ended up leasing a vehicle through North Hills Toyota. I have nothing but great things to say about the whole experience.Our salesman David was extremely helpful and I would have no hesitation in returning here in the future, or recommending others to do so.Staff are knowledgeable, understanding and really made us feel like valued customers.Thank you for a great experience.
Great place an ppl but it didn’t take me long to get a car great team would definitely recommend to everyone !!!
I have never had a good experience with car dealers before. Until luckily I came to this agency of serious, honest, and good will people. With the purpose of both parties benefiting and not just one. Toyota is an excellent product on top of that. They were all excellent and I was able to acquire a vehicle thanks to them. Especially Valarie Sabo an excellent person and salesman. Highly recommended!!!!
Melissa was fantastic to work with. She made the car buying experience easy as 1,2,3.
I had a great experience with this dealership! I was working with Melissa and she was extremely helpful. This was my first time leasing my own car so I was nervous about the process, but Melissa understood my budget and went above and beyond to help set me up with a car that I love with a manageable monthly payment. I definitely recommend shopping at this Toyota dealership!
Very pleased with my experience at North Hills Toyota. From initial discussions in email/ phone to closing the deal in person, the process was painless and quick.I had the pleasure of working with Augie in Sales. My experience was pleasant, extremely straight forward and simple. Which I greatly appreciated.The GM of the dealership, Duane, even came over to thank me for my business, which is unheard of these days. Love the personalized touch.
I had a wonderful experience with Jennifer. She worked with me and made my experience fast without rushing me. She got straight to the point with me, selling me a car. I appreciate easy situations like this always.
Calvin Dong was amazing and made the whole process easy and fun! Im not sure I would have bought the car if it werent for Calvin! been shopping around for a while and have met some interesting characters lol, so I highly recommend this dealership and wouldnt hesitate going back here.
Melissa Kraft at North Hills Toyota really made the car buying experience so easy. I was in and out in roughly two hours once they got the payout for my current leased vehicle. No games. No BS. Just great customer service all around. Love my new RAV4 and will definitely go back again. Cant recommend them enough.
Augie was awesome to work with. I would buy from him again.
Excellent experience at this dealer. Ron guided me through the process and I felt comfortable navigating this as a first-time car buyer. Walked out with everything I wanted in a car and drove off the lot same-day after two test-drives. Highly recommend North Hills Toyota.
I had a great experience with this dealership! Fawndessa worked with us and she was so helpful. She understood our situation with needing a new car. she offered a really good deal in pricing beating all quotes from market. The staff is professional and we really appreciate all their help. I definitely recommend shopping at this Toyota dealership!
Fantastic experience! Melissa went above and beyond to help me get my 2021 RAV4. I would definitely recommend giving Melissa a call at North Hills Toyota!!
Jennifer L Yeager is so wonderful. Felt like she was my best friend the entire appointment. Thankful I found her. I enjoy the personality and downtown earthiness of this dealership. I didn’t once feel like I was out of place. I had a Volvo before I bought this car. I love Volvo’s but Jennifer had me feeling like a Toyota was my thing. I’d never deal with anyone else again. You go girl!!
I was not looking forward to the car buying process and expected it to be rather stressful but North Hills Toyota made the process easy and I felt relieved driving away in my new car knowing I got a good deal. Ron was upfront with me from the start, he didn’t try to haggle me into looking at other cars or pressure me into buying when I wasn’t quite ready. Also didn’t try to push me early on to do a credit check. For the car I was trading in I got above what my Kelley Blue Book quote was. The banker was able to get me a loan with an incredibly low interest rate due to my military status. Being a young female I’ve had the unfortunate experiences of walking into dealerships and being met with a lot of assumptions but I didn’t not get that feeling at all at North Hills Toyota. It was overall a great experience, i didn’t have any regrets waking up the next morning with my new car. I would certainly trust North Hills Toyota and Ron when buying a car.
NH Toyota service is wonderful! No hassle, honest feedback & their service advisors are top notch (especially Sam!) I would highly recommend to anyone in the area!
I recently purchased my first car from North Hills Toyota and had the pleasure of working with Augie. He was beyond helpful with making sure I understood every step of the process and even helped me get a great deal which is uncommon with todays car availability. I will be highly recommending Augie and North Hills Toyota to my friends and family!
My experience at North Hills Toyota was nothing less than top notch. The staff was very helpful and accommodating. I would recommend this dealership to anyone who is looking to buy a vehicle from a dealership that doesn’t pressure you!
I have purchased my share of vehicles (new and used) over the years and this was by far the easiest transaction to date. As usual, I do my research on the value of my trade and fair price of the vehicle Im looking for. North Hills Toyota came in immediately with trade value exceeding my expectations, and after a little bit of time spent finding the exact Highlander I was looking for, they once again surprised me with a reasonable price. I could not be happier with the experience nor the vehicle. I would definitely recommend this dealership as well as my salesperson, Jake Kauffman. 10 out of 10.
I was very impressed with the staff at North Hills Toyota and their hospitality, especially Calvin Dong, who was outstanding in answering all of our questions. Great customer service. I did not feel rushed or pressured into buying a new Highlander, however my experience with the North Hills Toyota Service Dept over the last 20 years ( Avalon and Highlander) has been exceptional and was one of the contributing factors in purchasing another new Highlander.
Jennifer was awesome throughout the whole experience. From first call answering questions all the way through signing of paperwork. She was able to get me in the car that I desired at a price range I was seeking. Will 100% buy again from North Hills Toyota and Jennifer.
Best car buying experience Ive ever had. Augie was awesome to work with.
Awesome car buying experience! Jay was amazing and made the whole process easy. Would recommend to anyone in the market for a vehicle. Thank you Jay and North Hills Toyota! 🏆
Great service and incredible job by sales person Calvin. Incredible people’s work. I would really appreciate your help to keep me and my family happy. Best deals they have and recommending to all my family and friends.
This dealership made me very comfortable, was flexible with me as I had to come back a few times to find the right car. I worked with Jake who was great. He was back to fast whenever I reached out with questions, and kept me informed as options arose.
We had the best experience with Fawndessa!! She was absolutely wonderful to work with. We would highly recommend her to anyone. We did everything over the phone and when we went in to sign papers she had everything ready and our new Tacoma ready to go. We were on our way in 25 minutes. We will definitely go back to her 😊
Calvin Dong went above and beyond to make my budget work & I left with my dream car a few hours later! I am so thankful & had a wonderful experience at North Hills Toyota.
Jen from North Hills Toyota was very helpful. Before we even got there we messaged back and forth to see what would be a good option for us. She let us take a RAV4 out for a test drive and when we came back to the dealership we could talk about what we liked and didnt like. She knew I liked the SUV but it wasnt exactly the one. She is working on helping me find the one that will fit us the best. Thank you, Jen!
Ricardo was excellent. He was very knowledgeable about all of Toyotas products. His friendly demeanor puts you at ease and allows you relax and concentrate on what you are looking for. He was very helpful on finding the vehicle we were looking for. We never felt pressured and Ricardo was more than happy to spend the time needed with us. It was a great experience at North Hills Toyota and their staff.
Fawndessa was great to work with. She had knowledge of the inventory and features of vehicles. My options were laid out nicely and there was no pressure to make a fast decision.
My service experience every time I go in is awesome. Great staff and efficient work.
I had the pleasure of working with Jake at North Hills Toyota when I purchased my new 4Runner. I live outside PA and Jake and the F&I manager were super helpful, attentive, and professional. What would normally be a nightmare experience (buying a vehicle as an out of state buyer) was made simple and done efficiently.Highly recommend Jake and this dealership to anyone in the market for a Toyota
My experience was very good. They were straightforward and honest. The price and delivery date were exactly as they said. There was not a hard sell on any of the post-purchase options.
This by far was the best experience weve had purchasing a vehicle. From the initial phone call—through driving off the lot. We visited another Toyota dealer in the area and frankly were not treated with the same courtesy and respect that we were at North Hills Toyota. All of the staff that we came in contact with were extremely friendly. I worked with Melissa on my purchase. They did not have the Sequoia I wanted on the lot, but were able to find one in the color and trim level I wanted and secured it quickly. Melissa kept me informed every step of the way, and was very responsive. Bob in Financing was great to deal with as well. We had such a friendly, positive experience there that my wife is thinking of leasing a 4Runner when her Jeep lease is up.
Quality serviceNorth Hills Toyota was a fabulous place to buy my first car! From service and ease of process to quality cars and pricing, this place checks all the boxes of what you are looking for when purchasing a car. My salesperson, Paige was extremely friendly, enthusiastic, and knowledgeable answering all of my questions and concerns in person, as well as via phone and text. Nate was helpful in the process as well. He is extremely professional and will make sure you leave the dealership with a smile on your face. Definitely recommend asking to work with Nate and Paige!
Routine scheduled maintenance Monday, September 20; oil change, tire rotation, fluids. All good except Mechanics in advertently bent the backing plates which cover the brake rotors. Accidents happen. ReturnedTuesday September 28 to repair the backing plates. All fixed, no charge, but cost me $225 in lost wages to return to have the backing plate repaired. Now how can North Hills Toyota make this right? Waiting………..
Jennifer was very helpful and she answered all my questions. First class all the way!
Melissa was wonderful and made the process of trading in our old car for a new Toyota Sienna easy and fun. They offered the great trade in value. We will be buying from this dealership from now and on and we are from the South Hills.
I had the excellent experience at North Hill Toyota. The staff is kind and patient. The car itself is impeccable.
Ron was super helpful in assisting me with purchasing my first car! Gave us a great deal, and was also a fast responder to my calls and texts. All the way around a good experience. Would definitely work with him and NHT again!
I had an exceptional experience purchasing my new Toyota at North Hills Toyota. Dave Pribanic, product specialist, was courteous, knowledgeable and not pushy at all. I would definitely return to North Hills Toyota in the future. It was the nicest car buying experience Ive ever had.
Drove an hour from Ohio to check out, Stock #: T21673A, a 2013 Pearl white Sequoia with brick leather interior for a friend in Wyoming. The body looked great. Most of interior looked good. Front seats, especially passenger, with a lot of wear at the edge of the seat. Not shown in stock pictures. Also, all 4 rims are covered with white paint (?) and then varnished. Very sloppy job and, again, not shown online. Posted photo on website.I had missed the salesperson working with my WY friends. Another person came out to the vehicle, without grabbing the keys for the Sequoia. He then complained about the wind (high wind warning) which was not a problem for me. Upon his return to the vehicle, he overheard me reporting my observations over my mobile to my Wyoming friends and that, in my opinion, I’d ask them to take off 10k, considering the history of an accident and the sloppy patchwork. All of a sudden he slammed the door, and grumbled something about $10,000. None of his business. “You don’t have to buy it, lady”. Rude and a bit of a pansy, again, in my opinion, since he really didn’t want to be bothered to work with a bit of wind and a few raindrops.Had hoped to drive this back for the Rodriguez’ and share that Pittsburgh hospitality!
Paige was amazing! She made the whole process fast and easy. Justin had all the paperwork ready to go and explained everything to me in terms I was able to understand and agree with. They both were a pleasure to work with and I will be recommending them to everyone. I love my car thank you both!
North Hills Toyota is easily the best experience Ive had buying a vehicle. Jay was not only incredibly helpful, he was not at all pushy. I will 100% come back for my next purchase!
This was the 5th vehicle we’ve gotten from North Hills Toyota. Always a good experience. They get us in and out quickly & efficiently. Sales people are easy to work with. Service department is Top notch. This is our number one place to go when looking for a new vehicle.
Great dealer! Careful and responsible, make me have a wonderful purchase experience
My husband Dave and I recently got a Toyota 4Runner from North Hills Toyota and love our new vehicle. Jennifer Yeager was our salesperson, and she was the best car salesperson to date that I have worked with. She was friendly, prompt, responsive to all questions and if she didn’t know the answer to something, she quickly got it for us, and never once was she pushy. We look forward to seeing Jennifer again next time we need a new vehicle and recommend her to anyone looking for a new Toyota.
My husband and I have been to this Toyota location several times for various vehicle services, primarily routine maintenance on our Highlander. Most recently, we had what appeared to be a nail imbedded in one of our tires. My husband made an appointment and took the truck in so the techs could check the tire. Thankfully, it was not a big issue, as the tire was not punctured. He was helped this time around by Jonathan Mansfield, who was very knowledgeable and pleasant to deal with. Customer service is obviously stressed at this location, as we have had other very positive experiences with other staff members, which we truly appreciate. We would highly recommend this location to others.
I got my first car at North Hills Toyota and was guided through the whole process by Melissa. She was very sweet and patient to answer any question and concerns I had. Definitely Recommend!
I wanted to Thank Augie, and Duane and the entire North Hills Toyota Staff for the excellent car buying experience and service. They treat you like family at North Hills Toyota and this is why we go there to purchase cars and excellent auto service!
Jennifer did a great job without deal and she had our vehicle ready when needed. A truly great employee thanks for the great service!!!!!
We were impressed with the sales staff at North Hills Toyota. Melissa answered all our questions, and made the corrections to the vehicle that we needed to finalize the purchase in one afternoon. Bob F was a pro in the finance department, and made sure all our paperwork was correct in one sitting. I would recommend North Hills Toyota to friends and family.
Do not trust the Service Department, no not expect communication from Customer Relations. May 4: Took my Scion for 95K service, was given oil change/tire rotation/cabin filter change--not the service I requested. May 20: Blower motor failure (they claim this wasnt evident when they changed the filter). They also noted brakes were paper-thin and brake fluid long overdue for a change. Both brake condition and brake fluid were rated satisfactory on May 4. Basically, they sent me out on the road for 16 days with no brakes! May 22: Emailed Charvette Anderson in Customer Relations twice--both bounced. So I composed and mailed her a letter outlining my problems. May 26: After 15 miles, brakes made a loud noise and began to grind. Called Service to pick it up as Im terrified to drive it, given their disregard of previous brake condition. They offered to do so but never responded with a date. Also, Ms Anderson called at 4:57pm wanting to set up a conference call without asking if it was convenient--it wasnt, so I suggested she read my letter and call me afterward. She also admitted to having turned off her email capability. June 2: Emailed Ms Anderson twice, both bounced. June 4: Drove Scion in for brake check, both were loose and were adjusted. June 9: Wrote to GM Duane Guthrie with copy to Toyota Headquarters in TX. June 11: Ms Anderson called at 4:48pm to say that shed received my May 26 letter, my phone call and my emails. Except I never called her and every email I sent bounced back as undeliverable. Not only is their service subpar and life-threatening, but their Customer Relations person lies. Ill never return and I suggest others stay away.
Buying experience was a breeze. Jay was an excellent salesperson. No pressure, solid knowledge and great conversation. Fair price and top notch financing.
Jennifer Yeager is hands down the best most knowledgeable, trustworthy, and caring sales personnel you will ever meet. Kudos to her and her team for a quick and streamline process. She made the buying experience exceptional. We will be back to see her for years to come.
This was the best experience I have ever had buying a new vehicle! Ricardo was Excellent! Everyone there was so friendly. Everything went smooth and fast! Totally recommend them!
Fawndessa took care of our purchase needs and she was excellent. She was very prompt in her response to text or emails. It was good doing business with her and North Hills Toyota.
Great experience buying a new Tacoma. Ricardo was extremely helpful finding one for me and making the process super easy. Started everything before I got there to get me out of the door quick. I’m the 5 cars I’ve owned this was by far the easiest and most pleasant experience. Thank you Ricardo!
Guys down at north hills Toyota are great! Very helpful And kind. I recommend north hills Toyota to anyone who is in the market for a Toyota
We researched several trucks before deciding on the Tacoma. We knew exactly what we wanted, so we searched within 150 miles of our home. And we found it at North Hills Toyota!! Fawndessa Cline was simply amazing! Professional, friendly, and she made this whole vehicle buying experience wonderful!!
Such a wonderful team, especially Todd and Missy! In the future I will only go to them.
Jennifer was very pleasant to deal with when purchasing my first vehicle. I felt comfortable that she was being very fair and honest with the pricing. I would definitely buy here again in the future!
My second experience with North Hills Toyota and they havent failed me yet.The sales and finance departments have continued to display the Professionalism that brought me there 2 years ago..I will definitely recommend Dave my Product Specialist to all my friends and family.He was true to his word and very knowledgeable which is hard to find at other dealerships.The sales Manager is fair and runs a professional business.Thank you!
Easy, seamless process! Exceeded all of my expectations. We will be back for sure! Jake in sales and Bob in finance are awesome, go see these guys, you wont be sorry.
Our sales rep Augie helped us every step of the way and made our buying experience easy and enjoyable. By far the best experience weve ever had with a dealership.
We had a very positive experience with Jennifer Yeager at North Hills Toyota. She opened the front door and greeted us, like it was her home. She was pleasant, friendly, professional and knowledgeable. While there were few RAV4s available to purchase, she found us a preowned vehicle that was in beautiful condition. It all worked out so well! Jennifer was so wonderful to work with that we wish we could purchase another vehicle from her tomorrow!! The business manager was also professional and easy to work with! Loved this place!!
Melissa Kraft was amazing, profession, friendly, informative. Excellent experience
Augie did an amazing job. The purchase was smooth and easy.
We had an excellent experience purchasing our 2020 Camry Hybrid. Jennifer Yeager was very friendly and she is very knowledgeable about the vehicles she sells. She sold us a vehicle that best met our needs. This was the best car buying experience we have ever had during our many years of purchasing vehicles.
North Hills Toyota won all my future service needs.I saw a free state inspection coupon & went there. Even though the place is 12 miles from my home, i went there after a poor service experience at nearest Toyota Dealer. My address in the registration card was incorrect & the service agent Jonathan Mansfield asked my permission & pulled my records from DMV website & verified that i dont need emission exception.Applied the coupon w/o any hassle & my service was done in 30 minutes.Was asked to replace wiper blades which i plan to do it myself.In total, best service experience ever & all my future service needs go to NORTH HILLS TOYOTA.
Dave and Robert at North Hilla Toyota were great! Left with a brand new 2022 prius. Couldnt be happier.
My wife and I have been looking for a new Tundra for over a month. We have visited many dealerships but with the limited amount of trucks right now it was quite a struggle to find exactly what we were looking for. Lucky for us we finally found what we were looking for at North Hills Toyota however it was 160 miles away from us. Our salesman was extremely accommodating and prompt to reply to our messages. My wife and I have owned several Toyotas over the years so we I knew exactly what quality product we were getting so we made the deal. The whole process could not have been any better. We are extremely happy with Northhills Toyota and our new 1794 edition Tundra.
North Hills Toyota made buying a new car on short notice super easy for me. Their online inventory allowed me to find the car I wanted before setting foot on the lot. Ricardo was very respectful, and made things very easy for this first-time car buyer.
My husband and I were fortunate to meet Ron Rybak, at North Hills Toyota. Ron was very professional and helped us through the lease process on our new 2021 Toyota 4Runner Limited.We are very happy with the service that we received and thank everyone at North Hills Toyota for making this transaction happen quickly. Thanks Steven and Nancy Kittle
Customer care and service is superb in Toyota North Hills. I was met by Jennifer Yeager as I walked in and in no time I was test driving the car. Although I wanted the car, but it took me few days to decide as I went to multiple dealers. I was comparing pricing and customer care. I also asked friends and friends of friends who own Toyota about their experience. I went back to Toyota North Hills as it checked all marks.
The salesman was very helpful and nice but they dont have a lot of stock
My experience at North Hills Toyota was wonderful! The customer service was great, you could tell that they truly cared about our time and safety! Dave P. was super friendly and helpful! I felt lucky to have him sell me my new van! Thanks again!
Melissa Kraft was very helpful and easy to work with. I was having a great deal of trouble finding a 2021 Tacoma with a 6 bed at any dealership. I found one at North hills Toyota(more than 80 miles from my home)and inquired via email. Mellissa and I corresponded several times on a Saturday and Sunday while the dealership was closed and I met her Monday morning to complete the deal. Very satisfied with the entire buying experience.
Purchase was easy...but dont expect good customer service on repairs/warranty items.We bought a 2018 Toyota sienna that was missing a key fob, a couple bumper clips, and 2 head rests. We were told to just stop back in and pick them up. They finally reached back out a month later and asked us to leave the car for the full day to program the key and do the bumper clips. In the meantime we also discovered a back seat belt wouldnt clip in so asked that to be looked at. Dropped it off the night before the service appointment. At 5pm the next day they told us only some of the repairs had been done and they ran out of time to look at the seatbelt. So they said just bring it back in...even though its an hour round trip with 4 kids. Very disappointing customer service and huge waste of time.
All of the people that I helped me were really helpful and wanted me to be happy with my experience this is the second Tacoma that i have purchased from North Hills Toyota
Great sales experience compared to other dealers I visited due to this dealers customer-friendly approach to pricing. This dealer advertises good discounts on their website which makes the sales process much less frustrating for the customer. The reason I bought from North Hills and not another dealer is this pricing approach. Thanks North Hills!
Brian and the crew were top notch!They were very friendly and professional to work with and I felt no pressure to buy while we were in the showroom. Got the deal that I was looking for.
Great experience. Augie was fantastic throughout the buying process. Great service from start to finish
Couldn’t be happier with the team, especially Ricardo, at North Hills Toyota. Professional, courteous and honorable are a few words that come to mind. I’ve purchased quite a few vehicles over the years and this purchase is up there with the best of them. I’d highly recommend and will definitely be back in the future.
We had a lovely experience buying a car at North Hills Toyota! My husband and I worked with Jennifer Yeager and she was super helpful and knowledgeable! Great experience!!
Very nice. Clean friendly. Will go back.
North Hills Toyota is the most customer oriented dealership in my experience.Customer care is phenomenal, it is rare that a sales organization would walk you through every detail for almost a week and still not lead/corner you for a deal.North Hills Toyota gave me that very opportunity to decide on my own but was always there on emails, phone and of-course in the one on meetings before buying the vehicle - It is a SEVEN STAR service.My family and I are immensely delighted to be their customers
Todd Undheim is unethical and dishonest. I was working with Jennifer who was wonderful, literally in the process of buying a car when he told me he sold it to another buyer AFTER charging my CC for the down payment. I would take me business elsewhere