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Buy Right Auto Sales
9239 N Cave Creek Rd, Phoenix, AZ 85020, United States
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Buy Right Auto Sales
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Th
Review №1

I had a really great experience with no the team here. They honor they’re word and really will help you get what you need. I great a beautiful, reliable vehicle, satisfied.

He
Review №2

First of all let me say Thank you to Gilbert and Juanita for all you help with helping my daughter purchase her first vehicle. The process was smooth, everyone was friendly and welcoming. The car selection was great! A great selection of quality cars at a decent price. If you want to deal with a group that is professional and helpful this is the place to go!

Sh
Review №3

Gilbert and Juanita were extremely pleasant to work with. They’re staff were friendly, knowledgeable and helpful. Loving my new car that I got a great deal on. Thanks Buy Right!

Ra
Review №4

No pressure sales. Richard was very helpful. Great selection of cars with low prices. Family owned business. Will come again.

Jo
Review №5

One of the best car buying experiences Ive ever had in Arizona. The owners and staff were excellent and treated people with respect, and definitely worked with you to get the right price for your selected vehicle. I know they gave me a great price on a great car which is the one in the picture.

Sa
Review №6

This place is great and I give them 5 stars! They didn’t waste ur time and helped us get into the vehicle that we wanted . After trying applications at at least three other places, Andy at buy right got our deal approved in just a couple days, made it very easy for us and wasn’t pushy at all. I would recommend everyone to use but right

Fa
Review №7

We purchased a suv from a gilbert and juanita at buy rite that needed serious repairs that we did not know about. obviously had we known we would have NOT purshased this vehicle. the vehicle is needed for daily transportaion for employment and family necessities. we tried to file a complaint with the BBB however our 5 day response time expired oddly enough, DUE to a family health emergency. The fact is we had to invest another $ 2100.00 in this vehicle after putting a $2000.00 down payment on it literally a few days prior. when we asked juanita about the issue she told us to bring it in to their mechanic to take a look at it. we asked if their mechanic was certified and she told me he was not.. we have proof from a certified shop in phx that the repair needed to be done by a certified mechanic. we have the receipts for this work performed!!! and in addition to this work perfomed the issue has not been fully resolved. it will take additional work to complete this. btw, we were return customers to gilbert and juanita...WE HAVE SAVED ALL PAPERWORK REGARDING THIS PATICULAR ISSUE, ALL TEXTS FROM A SALES ASSOCIATE, ALL TEXTS FROM JUANITA AND ALL RECEIPTS FROM OUTSIDE MECHANICS THAT HAVE WORKED ON THIS VEHICLE THAT HAVE SHOWN THAT THIS VEHICLE HAD PRIOR ISSUES BEFORE THE SALE DATETHERE IS A 2ND FILING ON THIS CLAIM DUE TO THE CIRCUMSTANCES OF ITS EXPIRATION, AND WE PLAN ON IT!!!!also one quick note, in going back and forth with juanita she didnt want to deal with my situation so she pointed the finger at gilbert and in one text told me hes the owner you will have to deal with him.. when in fact they are both the owners of buy rite auto sales!!CANT WAIT TO SEE YOUR RESPONSE.....

Pe
Review №8

Very good place. I was a hard, and difficult client. The Owner, Gilbert I think was his name, is a straight forward honest man, his wife Juanita is her name I believe, was a very kind woman. I was helped out by Joslyn(not sure I spelled her name right) and her husband. She was a very kind and sweet woman. She helped me into my Ram (that I am in love with) and worked with me, like I mentioned I was a hard client. The Owner Gilbert went above to assure me the truck was in good condition when I had some doubts, like I mentioned aswell; I was a difficult client.Over all had a good experience here.

Je
Review №9

Awesome I get my car from there

Da
Review №10

Buy Right says it all! Gilbert, Juanita, and Andy were great, not pushy, took care of a couple small details on our vehicle immediately without hesitation and drove the vehicle to west valley to meet us to shorten the drive after fixing a couple minor things. incredible service and great rock bottom prices. ty all very much great doing business with these folks

Jo
Review №11

Their sales manager doesnt even bother to call I called him a couple times and he would say he would call back and never return the car what awful service I highly do not recommend specially if you drive from somewhere far it will just be a waste of time and gas

Ni
Review №12

I love my SUV! Buy right Auto is the best place to go for a vehicle. Juanita & Gilbert along with their staff treated us like family. Thx again

Al
Review №13

Helped me get my dream car with no credit what so ever. Very understanding and will work with you and make sure you don’t leave empty handed.

Li
Review №14

If I could give 10 stars I would. Buy right auto is the best dealership in the valley. Thanks Gilbert & Juanita

Ca
Review №15

Auto mechanic is on site separate business reasonable and good

EL
Review №16

Awesome dealership gave me an wonderful deal.. if you are in the market i would look towards this location!!!

Is
Review №17

The owner Gilbert and his wife Juanita were very great to work with. Very pleased with my new vehicle and service received. Definitely recommend!

Ky
Review №18

My girlfriend and I were looking for her first car to finance on her own. We were greeted right away, and never pressured into anything. They were knowledgeable about the vehicle and honest about any issues with the car. I recommend this place if you are looking to buy a vehicle. They always try and do the right thing and take care of the customer. They looked at several places to get is the best rates and were open and honest during the whole process.

Mi
Review №19

Last year I answered an add advertising a particular car that fit my price range. I called them telling them that I was a 63 year young woman that needed a reliable car as Im too old to be walking fast and chasing buses. They assured me that that particular was perfect for me and that they would take care of me.I ended up purchasing the car and they suggested that I leave a good rating, in which, I did. The 2nd day, I realized that the alternator was shot because the red battery light stayed on, oil leaking from somewhere from the engine, couldnt change the sparkplugs for tune up because the sparkplug wells were filled with oil, suspension issues, mounts needed replacing as car vibrated like an overloaded washer machine and transmission needed replacing. After the third time I went back to Buy Rite with these issues, the owner told me he was sick of seeing this car and didnt want to see it anymore. So, I was left on my own. Praise God it miraculously ran until I was able to purchase another car which is extremely reliable.

Ka
Review №20

I have to admit, I was skeptical about buying from Buy Right at first, but they really came through for me and got me into the vehicle I was looking for. Juanita treats you like family and wants you to feel confident when you drive off their lot. I didnt feel pressured nor were there any sale pitches. I highly recommend Buy Right Auto vs a large dealership. Thank you Juanita.

Ai
Review №21

Me and my sister were just at this dealership, and had a horrible experience they tried to scam my sister out of her money. We went to check the car and liked it, Jocelyn immediately pressured us into going inside the office and fill out the paperwork for financing, we did advise my sister did not have good credit and she stated no worries we deal with all kinds of credits, my sister went today to finish up the deal and they hit her with a $450 monthly payment and $3000 down payment for a car that costed $13,000.00 in which my sister had a trade in that was valued at $5,000.00 so she was only going to finance close to $9000.00 at $450 a month with $3000.00 down for 60 months and a 43 APR. This place is a scam!!!!! We understand business is slow because of Covid but you should try and help potential customers instead of robbing them of their money!!! Do not go to this dealership!!!!

Ed
Review №22

Awesome car buying experience. Juanita was super helpful with getting my wife approved at a good rate and good monthly payments (first time buyer). She was very helpful answering all of our questions and concerns. They even fixed some issues the car had before we picked it up. If you are looking for an affordable and reliable vehicle with a non pushy salesman experience then you need to check them out, you wont regret it.

Pa
Review №23

I love this place they helped me get approved on my Diesel Dodge Ram ..thanks a lot Juanita and Husband Great People 👍🏻👌🏻

Ka
Review №24

Brandon Watson, was fantastic!! He is very Courteous and explains everything to you so you understand. Jabers Auto go over and beyond to make sure your getting a great deal. When I left with my new car I felt like I hit the Lotto!! I recommend everyone to buy from them. Thank You so much!! Sincerely Nicole Johnson!! My car is still going strong Brandon!! 2.5 yrs!!!

Tw
Review №25

The owner said i had to buy a 20,000 dollar car before even test driving it. Nice to know theyre basing that on my appearance and not mt driving record.

St
Review №26

Just bought a new Honda CR-V today from them and Amil, Juanita and Tony really helped make it a great experience. It was my daughters first car and they made us feel like family when we walked in the door. Juanita wasnt feeling well and she still helped us with a smile. Great people and very fair pricing!

Ze
Review №27

The whole staff is great! They are knowledgeable, do great business, and are always eager to make sure you are happy with your new vehicle. Just purchased a 99 Acura and it runs great, Gilbert was very prompt with answering calls and making sure i had everything I needed. Thank you!!

Al
Review №28

The worst experience ever!!! Worst customer service!! I talked with the owner the previous day and she told that the car was $7822 with taxes and plates. Me and my wife loss our time, going there and checked the car and when we decided to buy it, they told us that they make a mistake and that was not the price of the car and was more than $9000. I even showed the messages when she said the first price included taxes and plates, but she excused in her Spanish, even though, her Spanish was very good and I asked in the message if that was the price included taxes and plates for the second time. If they do not speak Spanish, they should not give information in Spanish and make people loss their time! They tried to push us to buy the car, which make us uncomfortable, they trying to show us the Carfax and even make a discount with a total $8500.Do not believe in their prices, they overpriced and they are rude!!!

Jo
Review №29

Gilbert, Juanita and Jose at Buy Right Auto Sales made buying my dream car a breeze. They were honest and up front about everything from the time that I called to when I went in to the car dealership. Their cars are in great shape and they sell cars that are hard to find anywhere else. Give them a call.

Gr
Review №30

Will definitely be returning when its time for another vehicle! We are very happy with the Toyota Corolla we bought from Buy Right Auto Sales last month! Great service, truly a no hassle...no pressure buying experience providing excellent value. A family owned business that goes out of their way to earn your business. I will recommend Buy Right Auto Sales to all our family and friends.

te
Review №31

Best car buying experience Ive ever had! A light at the end of the tunnel for me! Great, friendly, and professional staff....no more dead end deals at a dealership for me! Ill be back and refer my friends and family to you again 😊 Thank you for being patient and spending the time with me to get things done right and at a great price ❤ You all are awesome!

Da
Review №32

Juanita and Gilbert were very nice and professional. They both were very warm and inviting. I was able to finance and drive off the lot with the vehicle I purchased within a hour and a half.

Br
Review №33

I have purchased several vehicles over the last several years and this was one of the best car buying experiences I have ever had. There was no pressure or hype or any BS just a great dealership trying to help me find a car. From the start to the finish everyone was straight forward and very helpful. Couldnt have asked for a better place to buy a car.

Mi
Review №34

1 month ago I purchased a van from BUY RIGHT Auto sales. The owner told me and my wife he was personally driving and it had no issues. We test drove and saw no issues. A week later I messaged them and let them know that it was leaking, receptionist told me to bring back in and they would review. This all fell within my applied warranty time. The owner told me his mechanic reviewed and the everything was good. Just took to my mechanic and was hit with a $3000 bill for oil pump, timing belt, powersteering pump, Ac drain and recharge, engine thermostat, replacement of front axle and much more. I recommend you bring your mechanic with you to question all details or purchase from a reputable company who puts customers first. I am beyond disappointed with the service received and would not recommend to anyone looking for a reliable vehicle.

Ed
Review №35

Purchasing a car is always exciting and can make many weary. Coming from the car sales industry. I have been taken care of in many ways. From getting me approved and dropping my interest rate. To making sure my car is ready to hit the road. At times even loaned me a loaner while my car was having its upgrades.

Jo
Review №36

Personally I got a Lexus is250 and I liked it and service was very simple was there for like 30/40 mins to get approved ! Management is really good at replying!

Ha
Review №37

Me and my family came into this dealership and we were welcomed with open arms. We were looking at a Lexus and there was no coercion just a friendly attitude. We were satisfied with the service Juanita was very helpful and it was a hassle free purchase and they worked with the budget we had thanks again great dealership do not hesitate to take a look thanks again!!!

Am
Review №38

Hi Laura. I’m sorry you had a bad experience with that dealership. We are not Buy Rite Cars we are Buy Right Auto Sales. Nor have we ever had a Todd or any salesman that works for us. We are a family owned and operated business. We are located a few miles away from them and unfortunately we end up with disturbing calls and reviews on our web page from the confusion. Can you please remove your post from google reviews, we truly value our customers input and take pride in our customer service. We appreciate our customers very much and have a high quantity of repeat customers as well as referrals. You are more than welcomed to come visit us at our location to see for yourself that we are two very different dealerships with very different values.We are located at:9239 N. Cave Creek Rd. Phoenix 85020Thanks!

Gl
Review №39

These folks at buy right sales are great! I have got a car with them twice and they are friendly and very helpful. They work with you in each way possible as best they can and are good honest professionals! I highly recommend them!

Ja
Review №40

This was the best car buying experience I’ve ever had. This was not your typical auto dealer. They truly did pre approve me for the car that I had wanted. The payment was lower than originally anticipated and they got me a decent down payment as well. They were very nice and communicated throughout the whole process. I would go back to them in a heartbeat. I would refer and recommend them to anyone!

Si
Review №41

The owner and his wife are PHENOMENAL! My boyfriend and I have been trying everywhere for 6+ months to purchase a used vehicle and having been ripped off, turned away and rejected without help. They worked with us. Didn’t make us feel pressured AT ALL. Laid back but also very professional. I’m so happy. Thank you for being REAL people.

Na
Review №42

We had such a wonderful experience with Juanita, Gilbert, and the sales guy (forgot his name). They handled our transaction with the utmost care and made it such a smooth buying experience for us. This was a no pressure environment and they worked with us to make sure we were getting the best deal. The guys there definitely want to turn you into a repeat customer, not just a one and done. I would definitely recommend them for anyone looking for a car.

m
Review №43

A friend of mine referred them to me. I was able to look at some cars on there website. They had a really nice selection with great prices. So i went down there and test drove the car. They held the car i wanted till my money came in and I filled out all the paper work. A couple days later I walked in gave them the money and walked right out in no time. They had the car really clean and had the gas filled up for me. Juanita had accommodated me everything Ive asked and has went beyond to make me satisfied with my purchase. Thank you everyone at buy right auto sales. I will be coming back when Im in need of a new vehicle. And will recommend you guys to family and friends

Er
Review №44

Bought a Santa Fe and was happy with our overall purchase. The whole experience was quick and easy. However, after we let the dealership we experienced some problems with the car starting. We called the dealership and there was no hesitation to get the car fixed regardless of the dealers warranty. They took care of the problem with no cost to us and compensated us with gas. Really happy with our overall experience with Buy Right! They have great customer service and I would definitely recommend them to family and friends. Great place to do business

Du
Review №45

Went to multiple dealerships in Az and finally found an affordable vehicle that was in great condition at a really low and decent price. I had a few minor things that i found wrong with the vehicle and they took care of them with no hesitation and no charge. Gotta say i was taken care of right. If your looking for an affordable vehicle id recommend checking this place out.

fr
Review №46

Great staff and was super happy with the cleanliness of juanita. Great and comfortable first time car buying experience all around.thank you Jose and Juanita for all your help.

je
Review №47

Amazing staff these guys are about their business great service and they keep their word! they keep you updated constantly as well! These guys build a relationship with you and really take care of you ! Would definitely recommend to anyone whose had bad experiences with dealerships or first time buyer or just anyone great deals as well :)

Ab
Review №48

I had a genuinely fun time purchasing my vehicle last week with Amel at Buy Right Auto. I appreciated his relaxed but professional attitude and the fact that there was no pressure from him made me feel at ease. He had no problem with me taking the vehicle to my mechanic before purchasing and had lots of laughs and fun while negotiating a good deal. I would come back in a heart beat!

Ja
Review №49

Had been looking for a quality used vehicle and had been shopping around for a while. I came across a few vehicle for sale postings on offer up and one in particular was for a 2013 BMW. When I first saw the low price they were asking for it I was certainly skeptical and began to ask myself, okay what is wrong with it? I called them and spoke with Gilbert to see if it was still available so that I can come view it, as I was coming from a long ways away. He advised me that it was and to come by anytime. I finally came by a few days later and was surprised it was still available.I showed up at the lot and began to view and inspect the vehicle. I took the vehicle for a test drive and was very impressed with the overall condition, mechanically and appearance both inside and out, of the vehicle. I had applied online so by the time I got there and decided on the vehicle I was already approved and just had to sign papers.Gilbert and Amel were great, to say the least. They treated me as one of the guys, there was no hassle, no pressure or up selling of any sort. Victoria was great as well. She made the whole paper process so easy, comfortable and painless.This dealership is definitely a one of a kind and offer the best customer experience along with the best car prices on quality used vehicles.Thank you very much guys, I really appreciate you!!

Ty
Review №50

Horrible experience. Communication wasn’t the greatest. Arrived to purchase a vehicle, hazards didn’t work, blinkers didn’t work on both sides, seconds after starting the car it smelt of burning, popped the hood and there were broken parts under the hood. Not cleaned well on the inside. I know it’s a 2010 Mercedes but atleast make it presentable for sale.. also asked if it had been well maintained before arriving and they didn’t have the decency to tell me many things needed repairs. Guy helping me also didn’t seem to know anything about the vehicle.. very sketchy. Manager came over and said they could give it an oil change and a power wash.. lol. Like that would fix a vehicle that smells like burning parts... do not recommend whatsoever.

Je
Review №51

My co worker went here and was highly satisfied, and shes very picky! She had the car inspected at the dealership after purchasing and the car is a good car with decent miles. They dont overly mark up their cars like other places. And they will work with you, if your considering a car they are definitely the people to go to. This is a good family dealership, they have family values and they genuinely wouldnt put you in something they would not put their own family in.

Ja
Review №52

At first, they were really nice and genuine. But after buying the car...everything went down hill. I went to pick my car up and automatically I had a headlight out. They didn’t even catch that until we said something before we left. From then it’s been a hot mess. I’ve had issues with my radio and back up camera. They say they fixed things but they haven’t done anything to it. I would not recommend this to anyone. Please don’t waste your time on them. It’s not with the money or stress.

Ka
Review №53

Great service very friendly staff professional no high pressure sales! Kept their word honest enjoying our new car!! Thank you!

Ma
Review №54

Amel was an amazing to work with! Helped me find a car I loved at a great price. Would highly recommend for anyone searching for their dream car to reach out to this devoted man. Best decision I could’ve made with my car search and experience.

An
Review №55

I bought a Hyundai Veloster from them love it!! The customer service is wonderful! I have been to many car lots new used buy here and never have I received such great customer service no pressuring and ready to help!! Thanks guys definitely sending people your way!!

wh
Review №56

I had a great experience with Buy Right. The staff was a joy. If youre looking for no pressure purchasing experience visit Buy Right. I bought a BMW 335I. The selection is great and if they dont have it they will try to find it. Tell Patrick sent you

De
Review №57

This place is awesome! After at least 5 stops at different car dealerships I finally got what I was looking for. All the staff down to the mechanics were friendly and Courteous and more than willing to help me with my auto needs. This is my second vehicle that Ive purchased from this location and I couldnt be happier with my decision. Would highly recommend.

De
Review №58

This was the easiest experience! No hassle. I filled out application online and then went in picked out a car, did the test drive and paperwork and then drove home. A pleasure to deal with. I wanted and needed a car right away and was able to get one easily. Thank you!!

va
Review №59

Good friendly people

Jo
Review №60

Great people great staff Jose and Juanita really helped me out with the nice Cadillac I bought today.I took it home I noticed the headlight was burnt it wasn’t an easy fix I took it back over there the next day they took care of it.

La
Review №61

DO NOT PURCHASE ANYTHING FROM THIS BUSINESS!!!Too Bad there isnt a ZERO star option. We purchased a vehicle from Todd in early 2018. Yes, we test drove it, and yes, at the time it seemed to run fine. By the time we got it home (about 1.5 hours away) the vehicle was already showing Check Engine lights. We called several times before we got a response. We were told that we could not have the vehicle checked where we lived, but needed to bring it back. They did a minor repair and the light was off when we brought it home, however within another month, the car started having all sorts of odd electrical issues. It wont start, it shuts off when we try to drive it...all sorts of lights randomly come on. We took it to several mechanics, including the actual brand name dealer, who told us that the transmission was jacked, and also that it looked like there was severe water damage throughout the vehicles electrical system. The last mechanic to work on it said the same thing, major water damage, like it had been flooded, but that was not disclosed on the title. The vehicle has been dead for the past 8 months, only randomly being able to turn on and stay on...and we cannot find anyone who can fix it for under $10k. (They basically said we need to have the entire electrical system taken out and a new one put in, plus address the defective transmission). Of course, the vehicle isnt even worth that much. I sincerely believe that this car was seriously not in good condition, and that the seller knew it. Todd was in too big of a hurry to pawn this off on an unsuspecting teenager who was purchasing their first vehicle. He seemed not at all surprised when we called the first time with a NON-minor mechanical issue, and said that their standard fix was bring it back for a repair, but not a refund, because it was past the lemon law time frame (3 days). So now we are upside down on a damaged vehicle that was basically broke when we bought it, and wont run. Thanks Buy Rite for the piece of junk that you overcharged us for because you said it was like new! what a lie.

An
Review №62

Was amazing in customer service 10/10 highly recommended if you’re looking for a quality car

Ke
Review №63

Amel at Buy Right gave me my best car buying experiences ever! He made it easy, made me feel very comfortable with the process, gave me an unbelievable deal on my Lexus IS and I couldn’t be happier! If you want a great deal and and even better experience, go to Buy Right Auto Sales!

Ad
Review №64

I have been to a lot of dealership on cave creek and this was by far the best of the best warm welcomes and great prices on vehicles. Treated me like family! Loving my new Patriot, highly recommendable! Ask for Amel!

Ma
Review №65

What a wonderful experience purchasing a car! I usually experience high anxiety when facing a huge purchase. But Amel made this a low stress, easy process. They are a great dealership who really care about their customers and go above and beyond. I highly recommend this dealership without hesitation. I a plan on being a life-long customer.

La
Review №66

I just bought a Toyota Tundra from Buy Right last week and the entire experience was AWESOME! They are great! From test drive to paper work. All the staff was nice and friendly, great people. I highly recommend.

Jo
Review №67

I looked at a car hear, test drove it and found it had an oil leak. The owner told me and assured me that they would do right and get it fixed at no cost to me. He said he was honest and trying to help other people as he struggled to get where he is now and that he understood the meaning of integrity. Needles to say I bought the vehicle believing this man would do me right. Well I called many times for a few weeks and could never get ahold of him and would not return my calls. I waited a few months and blocked my number and finally a time I called he answered. He said to schedule a date to have it done. I told him that upcoming saturday would be good for me and he said ok Ill see you here. I drove way out to the dealership from Chandler only to get turned away.This man talks a good game and makes you believe he has integrity and is honest. Well dont make the same mistake I did. Take your money somewhere else. And if you do buy something from him and you get into a similar situation make sure you get his promises in writing so that you actually have some leverage. Even then I would not believe anything this man/business has to say.I did not wait 2 years. All this happened within a time period of a few months going back and forth from the day i purchased the vehicle. I never said you blocked a number. I said I blocked my number so it comes through as anonymous to avoid getting ignored or the run around.

Va
Review №68

The team at Buy Right Auto Sales was Awesome. They are a small family owned business and really take care of their customers and they treat you like their own family. I highly recommend visiting them before you waste your time some place else.

La
Review №69

This was my first car buying experience and everyone who works here has been so beyond helpful. They have gone out of their way for me to help me understand the process and to ensure that I am taken care of. I will recommend this place to everyone. Really glad I went here.

jo
Review №70

This is by far the Best dealership in the valley! For many reasons. Juanita, Amel, Gilbert and the rest of the crew are super helpful, pleasant and absolutely no nonsense! Ive already told family and friends...you should too!Thanks guys!

Wi
Review №71

This dealership was great to me. Gilbert and Juanita were extremely helpful and courteous. They sold me a great car with zero hassles.

Gi
Review №72

Took wife to buy her first car here and loved everything about business. Made it HASSLE FREE, HONEST, fun and calm environment. Really loved their inventory mix of a bit of everything, luxury, sport, standard sedans. I totally recommend going here! Im definitely coming back when my car taps out.

Ad
Review №73

I had a great experience with the folks at Buy Right Auto Sales. They were very helpful and patient with me, a first time buyer. I highly recommend them to anyone who wants a stress free experience.

No
Review №74

I purchased my Ram 1500 here and the service was incredible. I was rapidly approved and I was in and out driving fast. Highly recommended

Je
Review №75

Gilbert and Juanita are great people. Their honest and want you to enjoy the experience and of course the vehicle. All of their vehicles have clean titles and they will provide you with a car fax report. I recommend buying from Buy Right Auto.

Gr
Review №76

Filled out application online, got a call the next day asking how much i wanted to put down, which was on the credit application, then never heard another word. Not one word a week later, most unprofessional i have seen yet. Funny how i now have $5000 to put down but it wont go to this place, already approved elsewhere. This place cannot do what they advertise.Well, My brother saw the reply and ow I have $6500. LOL Does everyone see how UNPROFESSIONAL this loser is? Stay Away from this guy, far away

Sh
Review №77

Ameal and Gilbert was very awesome, these guys is funny. They made me feel very comfortable, and made the transaction quick and easy. They are willing to work with anybody. Just go to their location and theyll take care of you.

Ti
Review №78

Friendly service and they remember you when you come back. Great car that I bought, I love it.

Ch
Review №79

The best service they treat me like family thank you amel and Juanita for your help I bought my beautiful Lincoln MKT and I love itIm going to recommend you guys to all my family and friends

R
Review №80

WOW! What a positive experience doing business with this small family owned dealership. They made everything easy. I say that after dealing with large dealerships across the valley in search of a specific vehicle to tow behind our RV. BUY RIGHT AUTO had the exact vehicle we were shopping for 2016 model with only 8600 miles at a price that was anywhere from $1500.00 to $2200.00 less the big box store dealerships. No DOC FEE, no ride along on the test drive. NO PRESSURE. NO negotiation with a salesperson taking an offer back to a supervisor for approval. NO $698.00 vehicle add on for tinted windows (dealer did do that when we were shopping after a price was negotiated). When you shop and buy here you are dealing with a family owned and run business who can make decisions in the moment to give you the best deal. Amel held our new purchase on a handshake (no deposit required) and Jaunita the owners wife called the next day to tell us the title would be there by 10:00 AM the following day and we could pick the car up then and close the deal. So simple and refreshing. Speaking as a retired Marine (21 years) and Law Enforcement Officer (11 years) through my experience YOU WILL BE TREATED RIGHT WHEN YOU BUY FROM BUY RIGHT AUTO SALES!!

Pe
Review №81

They lie dont go to them. We drove form northern az. they lie

No
Review №82

Overall, I had a very good experience buying a car from here. The people at Buy Right were courteous, knowledgable, and professional. And I can vouch to the fact that they will work with any credit situation. One way or another, they will get you approved and you will drive off in a new car that day. Their lot is full of good cars, and the listed prices are quite competitive. I wouldnt hesitate to work with them again next time Im in the market for a vehicle.Update: Although I was able to get the vehicle I wanted at the price I wanted, luck was not on my side. The car I chose developed mechanical issues during my first weeks of ownership. I brought the issue to Buy Rights attention, and they went out of their way to correct the problem. Unfortunately, the problem was more extensive than anyone thought, and we all agreed that returning the car was the best option for everyone.Although I was disappointed that the deal didnt work out, I was impressed at the professionalism and integrity of this dealership. They went out of their way to make things right. Its rare that one finds above-board dealing like this in a used car dealership.If youre in the market for a vehicle, do yourself a favor and go meet Gilbert, Amel, and Juanita and check out their inventory. You will not find more caring and trustworthy car dealers in all of Phoenix.

Je
Review №83

Amel was very friendly and efficient. We were able to take our time and check out the vehicles we wanted without the feeling of being rushed. Able to test drive whatever we wanted, but there was no need, we found The one we liked and got it. The process of buying was very fast and easy. Highly recommend coming and seeing Amel!

Ja
Review №84

These guys took great care of me. Went above and beyond to make sure it was a good experience. Family owned was a huge plus. No pressure and could tell they cared about customers. Highly recommend.

Ca
Review №85

Really nice, extremely easy process. Excellent customer service.

Br
Review №86

The team at Buy Right Auto Sales are top notch people. From the first phone call they were honest with me, I have been buying cars for 12 years and Never had an experience like this one. They make you feel like family. Amel made sure the loan was right for my personal situation and wasnt just trying to make a sale... Awesome Experience guys!!! They really stood by there name... Its a right place to buy a car!!!

Bi
Review №87

Great people... Juanita and AMEL.... make u feel like they are family!!!!!! great cars. Low mileage. will do and work with you.. and make sure you get the car you want...

Fr
Review №88

Best service best deal ever and they treat me like family thank you buy right i will send all my friends and family

Ne
Review №89

I stopped by this lot over the weekend and checked out the vehicles available. I was surprised by the assortment of cars I could choose from. From SUVs, to compact cars to luxury vehicles. I called and told them what I could do and if they could put in behind the wheel. Amel (hope I spelled his name right) was SUPER FRIENDLY and very professional. He not only kept his word, but I left with the car that day just after the normal car buying paperwork. He didnt make me feel pressure or under obligation. The Luxury vehicle is SO NICE and I feel as if I got it for a steal. I would never have imagined such a nice car for my price range. He even introduced me to his mechanic who was professional and answered my questions. Thank you so much and I will be sending ALL my friends and family your way!!!!

Jo
Review №90

Buy right auto sales made my experience of financing a vehicle really easy and fast. Plus great friendly people.

Au
Review №91

I had the best car buying experience at Buy Right! I got the car I wanted, for the right price and VERY Affordable Payments! The customer service was above and beyond!

#1
Review №92

BEST DEALER EVER THEY TREAT ME LIKE FAMILY I GOT MY MERCEDES HERE THE BEST DEAL EVER THANK YOU BUY RIGHT FOR HELPING ME I WILL RECOMMEND YOU GUYS TO MY FAMILY AND FRIENDS

Te
Review №93

ALL I CAN SAY IS WOW ! ..AMAZING CUSTOMER SERVICE AND VERY IMPRESSED WITH THE SELECTION AND QUALITY OF VEHICLES I AM SO HAPPY WE FOUND THIS PLACE..REALLY NEEDED IT AFTER I WAS RECENTLY AT ANOTHER CAR LOT WHERE WE PURCHASED A VEHICLE AND ENDED UP TAKING IT BACK FOR A NUMBER OF REASONS..I SHOULD HAVE KNOWN ONCE I SAW THE BACK WALL FULL OF CARS WITH FLAT TIRES.. I LOVE BUY RIGHT AUTO..

ni
Review №94

If youre thinking about buying a car from Buy Right please read this review first!Juanita and Amel made buying a car very easy, no pressure, fast, and enjoyable! My wife and I bought a 2012 Mazda 3 for an amazing price! Buy Right is NOT your typical sleazy dealership, its far from it. The day we got the car we ended up locking the door and little did we know, the only door you can open the car with the key was broken. I called Juanita and she sent a locksmith to come get us in our car and make a new key. They covered ALL of the expenses without even hesitating! Not only that, theyre going to pay for the door to be fixed, too! Any other dealership, I mean ANY other dealership would have said that it was no longer their problem as we had already driven off the lot. Ive never in my 34 years encountered a dealership such as Buy Right Auto! Thank you so much Juanita and Amel! Yall put the deal back in dealership!

De
Review №95

Great people to deal with. Very professional and honest

Da
Review №96

Customer service was excellent. very friendly and helpful sales team. most defiantly will refer friends here looking to purchase a vehicle in the future.

An
Review №97

Love the fast response and friendly service. We are happy with are purchase. Thank you

Br
Review №98

The team at Buy Right Auto Sales was GREAT!! Everyone was so nice, friendly and pressure FREE. Amel was wonderful to deal with and compassionate with my situation. Definitely recommend visiting them before purchasing your next vehicle. They are a family owned and operated business that works with all types of credit issues and finds solutions. I was not only impressed by their work ethic but the level of care and personal attention to detail is unmatched by even the dealerships around town that you normally would expect nothing but white glove service. Not only did i get that, but the ride home in my new BMW 5 series was so pleasurable because they were able to get my financing without a co signer for myself that was the moment I felt just how greatful to Buy Right Auto Sales I was. Dont go anywhere else.

Br
Review №99

I can’t say enough positive things about Amel and Juanita of Buy Right Auto Sales. They went to bat for me like family when nobody else would and I’ll never forget their assistance in my time of need. They’re truly there to help their customers rather than just make another dollar. Thank you Amel and thank you Juanita! I’ll spread the word about what great people you are. I sincerely appreciate you.

Ma
Review №100

I would highly recommend Buy Right Auto. At only 24 years old I got my first financed vehicle through Buy Right after multiple Craigslist cars breaking down on me. Buy Right was able to get me approved with a low monthly payment, full coverage insurance at a good price and no co-signer! They even gave me $400 off on my down payment! Not to mention my vehicle itself is in very good shape compared to the other cars I have owned. A+ for customer service at Buy Right!

Information
21 Photos
100 Comments
4.3 Rating
  • Address:9239 N Cave Creek Rd, Phoenix, AZ 85020, United States
  • Site:http://buyrightautosalesaz.com/
  • Phone:+1 602-943-1222
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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