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Image Auto Body
407 Farm to Market 685, Pflugerville, TX 78660, United States
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Image Auto Body
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Ed
Review №1

I own an Alfa Romeo Giulia and was rather cautious as to whom I wanted to perform some body repairs because of a rear end collision. I chose Image Auto Body based on recommendations I had heard and vicinity to my home. Wow what an excellent choice I made. True professionals and extremely savvy in working with my insurance. This family owned business is top notch in my book. My Alfa looked as if the accident never happened and my out of pocket expenses were significantly lower than any of the other shops I queried. They will not disappoint. I strongly recommend them!

tt
Review №2

The guys at Image Auto Body took care of our hail damage that happened in April. They were able to get an estimate in before the competitors and didnt pressure or rush us. The turnaround time for us was around a week and we were able to pick our car up at the expected time frame. Really professional work and they treat you as friend and family! Would visit again for any future issues I might have!

Ma
Review №3

Image Auto Body was recommended by a friend who told me that Image was ethical and had good quality. I had hail damage and related collision damage, same storm, a few months ago. Image, like all the shops in the area were booked solid for months. When my scheduled time arrived, Image worked on the car and had it ready in the time frame promised months earlier. The work was excellent. I cannot tell there was ever any damage at all. They worked with my insurance quotes and I had no surprises when it came time to pay.I couldn’t find the before picture, but there were over 50 hail dents AND the front passenger door was smashed and missing the door handle. Back passenger door was also smashed in. Now I cannot see any dings nor any door damage and the handles work including the keyless entry options and the window can open and close again.

Ja
Review №4

I just picked up my car here after having work done on it when my bumper was totally smashed in and would not close. I was amazed at what an awesome job they did with the new bumper and the paint job was superb! Customer service has always been great here and they are honest and work hard. Their rates are comparable to the other shops in the area and even a little lower. Even though we was working with the insurance we saw all the rates that were being submitted. It cost way less than what I thought it was going to. My car was spotless when I picked it up, Inside and out. I wasn’t expecting that. That was an added bonus. I am super happy with my car! If you want excellent car work done and at a great price, go to Image Auto Body in Pflugerville of the 685. You won’t be disappointed. Cheers!

Je
Review №5

The customer service was great and they were easy to work with but I do have some complaints about the work quality. My emblems were not properly centered when reapplied and the paint looks rough and wrinkled. In the attached picture shows 1 panel that was stock paint (left) and the repainted rough one (right). This is made worse by the fact that all but 2 body panels was repainted and looks like this.

Ri
Review №6

Great guys to deal with. They took care of my bumper and did great work. We will be using them for all our bodywork in the future. They have that personal touch. Highly recommend.

Cl
Review №7

The person talked really kindly. He advised me and helped me on figuring out things.

RO
Review №8

I had a great experience working with Tony, the shop manager during my vehicle repair. I was side swiped by an uninsured driver and he helped me navigate insurance as they were unresponsive to my requests. He also spent a great deal of time locating a discontinued part on my older vehicle. Overall, excellent fit, finish and color match. They clearly care about customer satisfaction and in my case, went above and beyond. I I highly recommend them, great local business.

Ru
Review №9

Nothing but praise for there quality of work. Communication, could maybe be a bit better, but owner was out when I went. Work was great though.

Ti
Review №10

The ABSOLUTE BEST EXPERIENCE 🥂1st the customer service with Buddy felt so safe I had to go by & check them out.Then Tony the Owner was the best!!! I felt like he explained every moment in detail.As a female client, I was so worried about this stuff going over my head.So when I say I felt like family, I knew I wanted to do business with this company.Now the CAR! WOW! 1ST IT TOOK all OF 1WEEK to completeI HIT A DEER & tore up the entire right front sideWhile my Rogue SUV was relatively new OMG!!! TONY made it Brand New!!This is a family owned and operated business. I didnt feel like a number,I felt like family truly had my back.So if you are looking for professional work & reasonable prices, This is a must place to get your vehicle done.A real honest, caring, & consciousness business.I will never forget, Sabrina,Tony or BuddyI hope I wont have go back,🥰 But if I do Image Auto Body is the only place I trust!God Bless these folks for what they do in keeping our cars Gorgeous 💕Tish

Ma
Review №11

Image Auto Body did a great job in painting my fender flares to match the rest of my jeep. Im very satisfied with the service and quality of the work.

Br
Review №12

Went to get a quote on removing a rearview camera applique and installing one without the camera. Was told it would take a 2-3 hours and a couple hundred bucks. Found another shop that charged me $50 and was out in 30 minutes.

Br
Review №13

Had our family SUV taken to this shop after being side swiped. I have to say I was nervous about picking the right shop but after taking it here it was the best choice. Tony really helped out and made us feel worry free. It was a black vehicle so I knew how difficult it would be to color match but it was an exceptional job. We felt valued and important from when we walked in, to the moment we drove out. Customer service is valued here. Highly recommend to anyone seeking repairs. Thank you!

Be
Review №14

Exceptional service! They really went out of their way for us to get the job done as quickly and correctly as possible. Our situation required them to work with us for an entire day and they were still pleasant, helpful and easy to work with. We highly recommend Image Auto Body!

Ma
Review №15

I had my front bumper replaced, and not only does my car look great, but the service was completed quickly and didnt break the bank. The staff is friendly and communicates with you. I was able to have my car fixed and back to me before one of the larger auto body shops could even fit me in for an estimate!

Ka
Review №16

We had been going to various places when we needed work done on any of our vehicles and were never satisfied to go back to any place twice for various reasons. We tried Image Auto Body and have been extremely satisfied so now we are a life long customer! They are the best and I wont go anywhere else. They have saved us tons of money, they do quality work and have great customer service.

RJ
Review №17

I had them work on 2 cars and both came out great. Would reccomend without hesitation.

Ni
Review №18

My wifes truck was hit while parked in her employers parking lot, and it was a hit-and-run situation. The front fender was bent in badly, and the drivers side door would not open. Whatever hit that truck was large, and did considerable damage to that fender. I brought the truck to Image based on a personal recommendation and the numerous positive reviews, and I am very impressed with the results! I worked with Tony, who is very friendly and honest. He took the time to explain the entire process to me, and even showed me exploded diagrams of how all of the components behind the fender fit together. The job was done ahead of schedule and for a reasonable price. The results are incredible, and the truck looks better than before it got hit!

Ia
Review №19

I never do reviews; however, I had to for these guys. They were fast and made my truck look brand new. Trey was freaking awesome and kept me up to speed on the progress!

Ma
Review №20

Absolutely wonderful! From great customer service to beautiful work. I just had my car worked on yesterday and I will definitely be going back for any future needs.

Le
Review №21

I recommend Image Auto Body to any one! Their customer service is amazing, and I felt that I was being taken care of throughout the process. They were great about letting me know about my cars progress and the work done was quality. They also have a tow service so the process from the very beginning was convenient.

Sa
Review №22

If I could give Tony and his guys 10 stars, I would! After being rear ended November 7, I did some searching for a local body shop in Pflugerville. Ultimately, I picked Image Auto Body because of the positive reviews and because I got a quick response and a free estimate the same day that I called. I brought my car to Tony and he thoroughly inspected it for damage. He was very knowledgeable, and explained everything in detail for me, had no problem answering all of my questions. His eye-balled estimate was spot on with what the end bill was. He worked directly with the insurance company and I really didnt have to worry about anything. I picked up my car, and they did a beautiful job! You cannot tell that I was in an accident.I hope that I never get in another accident, but if I do, I will bring my car back Image Auto Body :-)

Re
Review №23

Mr. Tony and Image Auto Body worked a miracle on my 2004 Acura TL. I use to always joke that Ill drive it until the wheels fall off. Well...it was a joke until it actually happened. My front wheel literally snapped off due to sheared bolts on the wheel hub (note to self - stay away from aftermarket rims). Nevertheless, I get it towed to Image Auto Body and about a week or so later my car was running better than it has in years. They did such a good job I had them replace my AC compressor and radiator as well. Gone are the days of DWH...driving while hot! Thanks Mr. Tony and Image Auto Body. Excellent Work...Excellent Customer Service...well done guys!

wi
Review №24

They just made my 2010 BMW 535i like freaking brand new. Im glad I brought my car to this place for repair. Many thanks Tony, youre my go to shop from now on.

Bo
Review №25

Excellent, quick service - made my 10-year-old Prius look like a new car and worked well with the insurance adjustors estimate. HIGHLY RECOMMENDED!!!

An
Review №26

Have had two different vehicles repaired here and have been pleased with the quality and timeliness each time. Thank you to the Image Auto Body Team!

Ru
Review №27

Honest, willing to work with you, local, and they do EXCELLENT work!

An
Review №28

Couldn’t ask for a better repair service, my car looked pretty much brand new! If anybody is looking to tailor their car up, Image Auto Body will go above and beyond to grant your wishes!

Me
Review №29

Tony did a great job of fixing my car, and half the price of other body shops around. Very happy with his work.

Ch
Review №30

The owner told me it would be done by Wednesday and it was not done till Thursday which we can card another $60 car rental fee when I ask the owner to contact my wife to coordinate pickup he said and I quote she aint my wife you call your wife I thought that was rude since I was on the other side of the country trying to coordinate pickup of my vehicle that I trusted him with.He fixed truck dent and got grey overspray on my truck. Its still there to this day.

Ru
Review №31

Appreciate the fantastic customer service and quality of their work! Definitely will come back again if my car ever need more repairs!

Ka
Review №32

After having a hit and run it was nice to meet a friendly face Tony at Image Auto Body. He was able to take the worry away and make sure to repair my car like new. Enjoyed the experience, with a quick turn around.

jo
Review №33

Great quality service! Do not waste your time with others try you be great your did

Pr
Review №34

They went over and beyond to make sure my car was 100 percent thank you image

Je
Review №35

Helped on the spot and did amazing!! Thanks!!!

To
Review №36

Excellent service!!!

An
Review №37

There it goes

Information
26 Photos
37 Comments
4.6 Rating
  • Address:407 Farm to Market 685, Pflugerville, TX 78660, United States
  • Site:http://imageautobodytexas.com/
  • Phone:+1 512-251-9400
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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