Love, love my new car! Had the best experience at Scherer purchasing my new pre-owned Volvo. Professional, courteous staff who took care of me throughout the entire process! If you haven’t been to a Scherer store you need to! I’m so happy to be a part of the Scherer family now!

A truly relaxing experience. I have never had so much fun buying a car. Jeff was honest and sincere through the entire process. A very gracious host. Justin was a complete professional in the paperwork end making sure we understood and received all the products we needed to ensure we have many years in our new car. I highly recommend Scherer Volvo for your next car.

Easy to work with. I use them regularly for my car service.

Had a very good experience with the Lincoln dealer if you’re Illinois Shire Lincoln mobile my hats off to them they have excellent service got the call box properly interviewed with the mechanic explain things very well very appreciate it will buy another car from that dealership thank you

Ive always had a great experience dealing with the staff here. It feels different than any other dealership Ive been to. They really take care of you!

Bill Morton and Jeff Wahfeld were awesome to deal with and made the entire experience enjoyable. I would not hesitate to recommend them to anybody .I also have to mention a couple people in the service department. Nicole is the service manager and does a wonderful job of keeping you informed of the progress on your vehicle along with taking care of everyone else. In other words, AWESOME CUSTOMER SERVICE.Andy is a service tech who takes the time to explain things and answer questions. When it comes to anything Volvo, he is the go-to guy.

I really like the service I get at Scherer. I have never taken my Lincoln Navigator anywhere else and have bought my care there for 30 years.However, I am not happy that I meet a different new person every time I come into the service department or even the sales department.As a previous Service Manager for Caterpillar, I know the importance of relationships with service people.Nigel Wilkinson

Very pleased. My car was checked in on our agreed upon schedule and the servicing was completed promptly while I watched TV in their waiting room and as usual browsed the new cars on the showroom floor.

Friendly service dept. Did the work quickly. Car was even cleaned inside and out. Waiting area had snacks, coffee, soda and wifi!

They sold me a 2018 xc60 with just 20k miles with a bad tire/wheel. Car was vibrating and pulling to the right when I drove over 60mph as soon as I drove it off the lot on my way home from the dealership. When I tried to schedule an appointment to have it checked. They ignored me. Didnt return my calls. They didnt call me back until a month later. Then when they did take a look they totally blamed it on me said I hit the rims or something and told me the car had passed certified inspection so they wont take responsibility.I knew theyre lying because when buying the car, the advertisement online didnt say certified pre-owed but just used. I wanted a certified car so when I called and asked if it can be certified they said they can get that done no problem at no additional cost. When I got there they said its late today they cant submit paperwork to volvo for certification but they did all the certified inspection so I dont need to worry about it. They told me theyll send in the paperwork to volvo on Monday, 2 days after I buy it. I didnt think much of it since I thought they were an honest business. But I forgot I was dealing with a car dealership.My advice to anyone in a similar situation. Dont buy a used car if its not certified from a dealership even if they convince you they did the same inspection thats on a certified car.This is the worst buying experience Ive had ever. Regret it big time!Ive registered a complaint with BBB. Hope they can resolve this.

I purchased a used Lexus and Jeff Walhfeld and Justin made my purchase enjoyable! Great friendly staff and would recommended them to anyone.

Great service. Very skilled mechanic.

Very nice people working in service dept. Nice touch with snacks in the lounge and complimentary car wash.

I graduated high school with Jim and his Volvo dealership is about to evolve into what is known as Polestar! I highly recommend you Google Polestar Immediately!!!

Kyle, the service advisor, and the shuttle driver were very kind and friendly!

Cant trust based on a customer feedback with tires being cheated on a certified volvo

Volvo swag does not return calls and took my money and has not shipped part or responded since 12/21. Extremely disappointed. Never again

I left a massage to service desk for an appointment but didnt receive a call from them.

Parts Department is the best. Always quick.Also bought a used Volvo here last year and have absolutely no issues with the car.

Our company is never doing business with u again

Ive called at least 10 times and they never answer. Left at least 3 messages and not one returned call. They are impossible to reach

I purchased my Volvo s60 here a year and a half ago. The car runs beautifully and the service here is always pleasant and thorough. Im considering my next vehicle purchase from this family run business again because of the excellent customer service and great brand of vehicles.

Great customer service and I love my Volvo!

We purchased a 2017 Continental from this dealership and have taken it to Peoria (we live an hour away) for oil changes except for one time. At the 15,000 mile oil change, I was told there was tire wear, which I found hard to believe. Now at 30,000, all the tires need to be replaced. Since they were 45,000-mile tires, I offered to pay 2/3 of the replacement tire price if the dealership paid 1/3, as I thought this was a fair deal, as the tires needed to be replaced way too soon and I would happily pay for what we have used to date. I was told no to the offer, but they would kindly give me 15% off of the alignment if I purchased a set of four of the best tires for the car at full price. No thank you. I will be taking my car elsewhere and purchasing my next Lincoln in Davenport, which apparently is where I should have purchased this one.

We will never do business with you again

My car broke down on a Friday and I had to drive to Detroit by the next morning. They got me in at 2:00 that afternoon, and had my car fixed and me on my way by 4:00. The staff was incredibly kind and the quick service un-ruined my weekend.

Avoid them at any cost

Stay away

Staff is super friendly

Great bunch of people. Very friendly 😊