Josh and the rest of the crew here were wonderful. I got a deal off of Groupon and showed up this morning shortly after they opened and got in about 20 minutes after and took roughly about 10 minutes to get the oil changed.Overall even without the Groupon it’s still a better experience and deal than taking it to a dealership where you’re waiting 1 to 2 hours at least.I recommend Express Oil Change, so don’t hesitate on stopping by!
If you need an oil change there isn’t any place better in the West Valley. Great value, great service. Josh is always helpful and humorous as well. Give
Drive in, they get to work, they used my own products. I usually do this myself but in a pinch they did a very good job. I would recommend this place.
If you need an oil change or have it on your list of to-dos, head over to Express Oil! Luis, Josh, and the rest of the crew will take excellent care of you. We always leave more than satisfied with the customer service and knowing a little more about how to take care of our car. They are hardworking, honest, and treat customers like they would want to be treated. 5-star service every time. See you after another 3k miles, guys. More power and more business to you!
Josh was really great and made sure I knew exactly what was being done and why. He was very respectful and made the whole process easy and enjoyable. I will be returning.
Josh is amazing! First time here and he made my experience so memorable. He is professional, trustworthy and made me laugh 100x. Will definitely come here again and will recommend family/friends. Thank you for the fast and spectacular service :)
Came here because i saw them on groupon after looking for an express oil change. The guys here were nice and did my oil change quick. The guy, whos name I cant remember, also cleaned my windshield for me, which was unexpected but very appreciated. Also, they were informative but not pushy. Would definitely recommend coming here and will return in the future.
First time here and had a phenomenal experience. I saw all the great reviews and had to come check for myself. Josh and Nick took care of me for a simple oil change and now I plan on getting the majority of my car maintenance done at this location. Great work guys, keep it up. Thank you!
Zane got me in quickly and was extremely professional. I was on a time crunch and Zane made sure to get me in and out quicker than I was expecting. I will definitely give this location 5 stars due to Zane’s devotion to quality customer service. Thank you Zane from express oil change and tire engineers Peoria!
Josh and Nick are the best!! So nice and professional! Educated me on how my car has a filter for the AC which I had no idea about. And you can tell they’re being genuine and not just trying to sell me stuff I don’t need. Changing the filter for the AC made a hugeeee difference. 10/10 recommend and will only come here. :)
I was in on Saturday and Josh helped me out. He’s awesome! He made us laugh during our time there and he is extremely knowledgeable. He even took out the time to show us a feature our car had that reminds us about getting oil changes and tire checks. I had no idea that even existed and I’ve been driving this vehicle for 5 years! He went above and beyond with his service and as a female he made me extremely comfortable to come here and not feel taken advantage of for my lack of car knowledge. I’d recommend anyone to come here!
Googled this place and tried it out early this morning. Everyone was very welcoming and professional. Only name i did get was Josh who did my oil change . He was great ! They have a great team of guys working there. Definitely coming to this location again
This place was amazing. Joshua G. Was super professional in his service and was honest when I asked questions that a previous place told me I needed to replace an expensive part . 15 minutes in and out. Great price and atmosphere. Highly recommended. Will return as a regular.
Best experience getting my oil changed EVER. Felt respected, comfortable and they didnt try to tell me I needed to fix things that didnt need fixing. Only what I really needed. Service was outstanding.
My wife and I were heading to go out on.a date when I noticed the car temperature getting in the red. It ended up overheating. My nephew Zane is one of their managers so I decided to have my car towed there. Ended up being the water pump failing. Zane has quite a sharp mind so I felt the car was in good hands. Havent had any problems with the car since. Thanks fellas!I would recommend them!Sincerely,Jeff W
I love the high level of professionalism and courtesy! Watching everything getting done instills trust and makes me appreciate the techs. Josh was great to work with
Josh took amazing care of me both times, no pressure and super quick and kind. I like that he asked before everything he did and was not pushy and respectful. Have had him change my oil a few times now
The oil change side is great I love using that service but I used the mechanic side for the first time and I am not happy. I was told the Service coordinator is not allowed to go over the quote on the phone which makes no sense to me and feel I was overcharged for the service I received. After calling around I found out that they were almost double the price of the competition and the competition offers power washing or steam cleaning at the same lower price.
Always an excellent experience!! The staff is great and work hard to get customers through! This is my family’s go to business and location for our vehicle needs. Thank you Josh for what you do, it’s much appreciated!!!
Josh was nice. First time customer and you stay in your car for the oil change. They were fast, and did a good job. 👍
Amazing service! Nick is great with letting you know what your car REALLY NEEDS!!! He’s very friendly and really takes his time with letting you know everything you need to know. Definitely coming back.
We use this place for oil changes and repair of our vehicles. Zane Lewis has always provided exemplary service, very professional in his dealings with us. Would definitely recommend.
This is the only place I go for oil changes now. They are all fast and friendly. Nicolas is usually who handles my car and always does an amazing and thorough job.
Josh was great, super friendly, quick and well informed of his duties. I was in and out in 15 minutes. Highly recommend!
Before visiting Express, I HATED getting the oil changed in my car- I had to sit for an hour or two in a lobby and watch sports- ugh! Now I get to sit in my car and listen to the radio or scroll through social media for 10-15 mins while the Zane puts my info in the computer and changes the oil.I really love that they do a safety check to make sure my tires are still road safe, check for leaks under the car, top off any fluids that are low, check that all my lights and blinkers are working, and clean my windshield (I have almost gotten a ticket for a headlight being burned out so this service is something every shop should do IMO!) Getting my oil changed is a here has been such a relief, especially since having my son and not having to get us both out of the car. A few times my oil was changed by Zane while my son was asleep and he whispered and had the other guys keep quiet while I was in the shop so he wouldnt wake up. What a relief!I also love how quickly they have changed my tires, charged my a/c, changed my brakes, and diagnosed check engine lights for me in the past! This shop is wonderful and I appreciate their positive attitude each time I need a service done on my car! Will definitely refer friends and coworkers here and return myself!
First time here. I was impressed with the communication and the efficiency of the entire team. Well go again!
Josh is honest - a rare find in the auto world, especially with females needing auto help. This was a great experience - highly recommend their fast, professional service.
Excellent service all around! I greatly appreciate Josh, he was an absolute pleasure to work with. Ill definitely be back!
Zane from express oil change and tire engineers quickly diagnosed my clunking noise from my 2013 f150s front end. I had taken the truck to the dealership to find the noise and two other shops, none of the other locations were able to find the noise. Zane found the noise within 5 minutes and gave me a quote there on the spot. I accepted the quote and he had me out the very same day.
The best! Very polite and friendly staff, get you in and out quickly. Does a thorough inspection of all fluids, belts, lights, etc. Have been going here for years, never disapoints.
I had a technician named Mikey helped me out and was great. I always go here Ive had my engine changed here and Ive had several oil changes never disappoint always make sure to never oversell you and just tell you what you need and help you out and make sure youre to get you on the road
It was an ok experience. They provided almost everything.. The only thing they didnt have in stock was an air filter. An air filter that costed extra from Auto Zone. We thought we were getting a good deal with a coupon but ended up paying way more than bargaining for. Next time, Ask questions before..
Very nice place to go to everybodys very nice there well knowledgeable I was very comfortable being there
Very happy with this place. Fast and great customer service! We will be returning!
Was in to get an oil change. Zane was super quick and efficient. Will definitely be back
Took a little longer than expected to repair my tire because they didnt have the materials on hand but they kept me updated on the progress. Great service.
Top notch service! These guys are the best and I highly recommend them. I have an Odyssey that just hit 200k miles and of course was having the issues a 200k vehicle will have. They were very thorough with the vehicle inspection. They explained everything my van needed with clarity and professionalism. Service gets an A+ and customer service gets an A++
I wouldn’t trust these guys with anything. Two bad experiences.Went for a routine oil changed. Was told my transmission was leaking. I have seen no leak and car runs fine 3 months later.One for my wife. Hers actually cost her her vehicle. We paid 1,300 for her timing belt to be replaced which ended up not being the issue. Then they asked for another 3,000 for a new engine. Car ran fine before taking it to get the oil changed
Josh was very professional and timely getting me in on a busy Saturday like today. He was efficient with ensuring the line outside went as fast as possible. He did a great job! Youve gained a lifelong customer.
Fast and friendly service. Service person, Bradley was personable and did not try to upsell me on maintenance I did not need, which is very appreciated.
Just want to say how quick fast and professional this place was. The gentleman helping me out name was Nicolas and he was amazing, he knew his stuff he was very informative and did not push any other services but did let me know what will be needed coming up on my vehicle. I was in and out in 10mins literally! Definitely will be back and will recommend express oil change to family and friends
Awesome service, very friendly and thorough. No high pressure sales tactics or other bs. Really quick for a simple oil change at a very reasonable price. Highly recommend.
Get ready to be upsold. Getting oil change here is like going to a marine bootcamp. Service people swarm you and all of a sudden you see them pulling your engine apart looking for other things to sell you. Its a slow tedious process and even after I declined allof the other stuff they wanted to sell me they charged me $82 buks for a 5 quart oil change!Take you car to Earnhart Kia they charge $56 with no ridiculous upsell plus they wash your car at no additional cost. I will never go to this place again!
Josh was very professional and helpful. I will continue coming here.
First time customer. The attendant who took care of my servicing was Nicholas and he was highly informative, helpful, thorough, and professional. Really satisfied with their service and will def be a repeat customer.
Awesome location and they always do a great job! In and out in 20min!
Excellent customer service and fastest oil change Ive ever received!
Amazing service each time I go, highly recommended!Plus you dont have to get out of your car for the oil change.
Update: I am updating my review based on the businesses response to my post that I have left below. I am still unsure if we will be returning for any services here but I do appreciate the manager reaching out and doing his best to ensure this will not happen again and how they have higher standards than what we experienced that day.I recommended this place to all my friends and family. The first time I visited this site I was taken aback with the great customer service and attention to detail. They would check all fluids and offer filters if needed and check other areas visually. However, today was the opposite of my usual experience. I didn’t recognize many of the employees which makes me wonder if that’s where the issues have started. The technician that helped me today did not check any of the other fluids in my vehicle and was not very friendly. He was rude and abrupt. This will be the end of my patronage to this company and I will be telling the people I know here to do the same. The worst part of this whole experience was the fact that this man was not wearing a mask. I know this is a huge conflict across the country but If your clients and all other employees are wearing them you could have the common courtesy or at least respect them enough to wear one. This whole experience was beyond upsetting and it’s only because of the great experience I’ve had with them before. And no josh, I don’t want to taste the oil stick. You shouldn’t ask people that because your joke isn’t funny. I’m pretty sure it doesn’t taste like chicken.
Okay. After today, Im done with Walmart oil changes. These guys actually do everything that they say that theyre going to do. (Thats new for me.) I wasnt waiting two to four hours for service. The guys were amazingly friendly, fast, efficient, and they all worked together like a well oiled machine. I work in the rideshare industry so their fast and efficient service is vital. Im impressed.
Oil rep was real and funny. Thats appreciated. Customers hate fake service.
Josh made our experience amazing will definitely return!
They took care of my truck. I love these guys
Was fast and well-organised staffs
Express Tires always does a great job making sure my car runs smooth. Josh took care of me and even pointed out that I had a nail in my tire!
Every time I come here I am always satisfied with service I receive. The guys are all very professional and kind. It usually goes by pretty quickly and ladies get $5 off on Tuesdays🤗
Mark and Nick are amazing. They did a great job and are very personable and professional
The place was very prompt well worth the $30 I paid. Luis was the man, he changed my cabin air filter for me at no additional cost. Ill be using this place again for my next oil change.
Brandon has great customer service he will make sure your happy with their service and send you off happy.
Josh was very helpful, very kind and great customer service. We will come here again.Gracias Josh
This was my first time using this business. I came here after a very unprofessional interaction at a competitor ( Jackson’s). I was extremely impressed at the level of professionalism and kindness shown to me from the employees. Luis was awesome! He gave me suggestions for my car’s maintenance without trying to sell services. They got me in quickly without an appointment, I sat safely in my car and was done in less than 15 minutes! Wow! I will definitely be back.
Ask for Nicholas, he’s great and very helpful!
This place is great and fast! Josh was super helpful and made the experience flawless. Thanks again!
Excellent customer service, and very fast. I went in for an oil change and to replace the fan in my car. Fantastic job.
Though it is a bit more expensive than Im used to, the folks there are very nice and professional
They do clean work! I have only ever had them do my oil changes and a/c but did great job.
I tried going to Jiffy Lube this morning for an oil change and they werent very busy. I was pretty much ignored. My husband asked if an Express Oil Change was around and I found this. SUPER glad I did. We were in and out around 10 minutes or so. Josh helped us out and he was really helpful and said that he checked the air filter and it didnt need to be changed. Most places will tell you it needs to be change (whether it needs it or not). We got to stay in our car the entire time. We will be using this place again for all our oil changes in the future.
I came in on 3/27/2021 for a stay-in-your-car oil change and was asked to exit my vehicle. The oil tech had me stand over the pit in a dress as he proceeded to man-splain to me the importance of an alternator belt. STOP. Tell me the alternator belt is wrecked, and Ill replace it. There was absolutely no reason for me to get out of my car, nobody else was being asked to do so. The entire experience just made me feel objectified and uncomfortable.
This place is like what I imagine people felt like going to a fast food drive thru place for the first time in the ‘50s or whenever. You mean i can just sit in my car while you change my oil in your little underground dungeon of oil stained magical elves? Sign me up!
Josh is always quick and efficient i like this place
Good guys, good work. Little pricey on things like cabin and engine air filters. But that aside good all around.
These guys were fantastic super quick extremely nice and friendly did not try to upsell me even though I wound up buying more it was only things I needed. Ill be bringing the rest of our cars here asap!!!
I would have given a 5+ star rating, but my experience here did not start out that great. However, it ended on a positive note. Now, this was my first time here and I don’t have an express oil change and tire where I am from. So, I came not knowing how anything works or what to do, which did not help my anxiety. I was in need of an oil and air filter change and I usually go to my local dealership, but I wanted to try something different (and they were highly rated), partially because the dealer appointments take like 1+ hours for small things, which I am used to. I also like going to my local dealership because of the friendly staff and I know the routine when I arrive for my appointment. Upon my arrival I was greeted (won’t say his name because this was the staff that wasn’t the most friendly to me and seemed a bit agitated) and he said that they didn’t know they had an appointment (made an appointment online roughly a week in advance). Regardless they helped me, they also gave me direction on how to pull into their ‘stalls’ which I messed up; which caused the same guy who I won’t mention to get more irritated with me. I almost left because of this. When I pulled into the stall I told them what services I needed. What I didn’t know is you wait in your car while they are conducting your appointment and the entirety of the appointment took roughly 20 minutes. The two guys that took care of my vehicle (Josh and Bruce, one who is a trainee and the other the trainer (so also a learning experience for the new guy) (not sure if I read name right, but he has gages, Brn hair, and a long brn beard) both were super polite/efficient and they also ran a test on my battery, lights, etc.. They also performed a safety test checking all lights (headlights, break lights, blinkers, and horn). They also reset my vehicle settings to remove the ‘pop ups’ (oil change and filter) for needing vehicle maintenance. The price for my oil change and air filter was roughly over a $100, which is double what I would pay if I went to the dealership (just FYI). But overall, the middle and end of my experience was great/amazing (kudos to Bruce and josh), not so much the start. So, 5+ star service from Bruce and josh and -1 star service from the individual that greeted me upon arrival.
Why do so many auto repair centers see a Lyft/Uber inspection as an opportunity to find work on your car? When I call these guys for an inspection they said no problem, 5 to 10 minutes. I show up in the guy wants my keys and says it will be at least half an hour. I have been driving rideshare for 5 years and have had many inpections, most carried out by Lyft and Uber employees and ALL in less than 5 minutes.
Quick and doesnt break the bank. I love this place because of the speedy service
Super fast oil change, literally about 10 minutes for the service and waited 10 minutes to get in. All the mechanics were super nice and friendly. Best part is you get to stay in your car the whole time. For a synthetic blend oil change it was a bit overpriced but if you’re tight on time this is definitely the place to get it done with. No appointments, first come first serve but they had many slots and lots of mechanics on site.
Always Fast, always helpful, and never pushy about their additional services; just the way I like it
This place was fast and professional, Josh was especially helpful, great experience I have found a go to for oil changes
Great crew, very welcoming not in a bad mood like most mechanics seemed to be later in the day, did a great job on my alignment for my 96 Jeep Cherokee, originally found them through Groupon and they didnt give any hassle accepting the deal,
Came by around an hour before they closed and Charles waved me into a spot. The manager Josh helped me navigate into the garage and they changed my oil out in less than 10 minutes. They pointed out that I had a cracked belt and let me know i should fix it as soon as possible or I could be stranded but I didnt have the money to do it so they gave me a brochure on financing options. I thought I should add that they offered to change the belt as well even though it was around 40 minutes to close. Im not sure how long it would take but I appreciate that they were willing to do that for me if I requested it. Will be back soon to fix this belt issue and I would recommend express to anybody for an oil change or anything else car related!
I usually have a great experience at express but the attendant I got this time wasn’t friendly and seemed agitated that I was using a Groupon. They normally clean my windshield and that wasn’t offered by him. I didn’t even get a receipt and felt rushed out.
Louis C was my service technician. He was courteous, knowledgeable, professional and answered all my questions. My synthetic oil change was quick and reasonably priced. It was worth the drive to get there. I will be back.
The most trusted and reliable auto mechanics in LA. Do my usual oil changes and brake changes here and also any smog check! They do the job fast and very reliable. Glad to have these guys around the neighborhood! Come check it out for yourself, wont be disappointed.
I took my ford flex in to get my control arms done and these guys did a awesome job!! My car drives so much smoother!!👍👍👍 ill be doing my services with these guys again
I really liked there service. Thank you guys for your great service.
Great group of guys they work together like a well oiled machine. Fast and friendly. The best part about the oils change is you dont even need to get out of the vehicle.
Went there on a limb being that it was in the area I was currently in, they got me in and out and Josh was very friendly and communicative with me, checked everything to make sure everything was good!Good employee!
Great service! I took my sons car in for an oil change and was expecting to wait a bit since they dont do appointments. Imagine my surprise when we were shown right into a bay and the car was serviced immediately. The staff is friendly, thorough and efficient. I highly recommend this establishment.
I got told by Big O Tire that I needed my wheels aligned so I decided to use a groupon and got a good deal. I have 2 stars for ability to get me in same day/Groupon price. After my 1-2 hour time frame I picked up my vehicle and was told I needed to over a special part so that they can fully align my wheels. He told me that he was able to align most of it but not all of it because of a piece that you have to have put onto the wheel to be able to align it… I have never heard of this. None of my family members have ever heard of this! We all drive the same vehicles and I’ve never heard of needing the special part to be able to align our wheels! I will never go there again because I believe that they are very dishonest!
I just had my oil changed and it was $55ish. I thought from other reviews it would be way more expensive. But it wasnt. I actually enjoyed my experience. Others have mentioned oil leaking afterwards. They seem to have noticed this and are double checking the cap for the oil so it is tightened. I just got home,, so i will update if there is a leak. They are mechanics so they are obligated to tell you if something is wrong with the car, I brought my 2000 toyota tundra. Those who were complaining about their diagnoses about cars may really have something wrong with their cars. The only big thing they mentioned to me was something that I already knew was needed to be fixed. When I mentioned I had the part at home and just needed to fix it they didnt push the subject or anything. They didnt bring up anything that was wrong with my truck that wasnt actually wrong. They were very respectful and polite. When I pulled up they put their masks on for me and were very good about this whole covid thing. They made sure to communicate with me what they were doing to my truck and why. I need an oil change on my 2001 passat and will be bringing it in later this week! Great service!
They are very fast and friendly. Check and top off fluids. No frills just good work and they dont try to upsell
This place is absolutely awesome. All of the staff are friendly, helpful, they do not try to over sell or sell things that you do not need like Jiffy Lube has done to me in the past, also I believe that this Oil change was MUCH CHEAPER than Jiffy Lube.You can show up here for an oil change with no appointment, sit in your car the whole time and be in out in 15 mins.Best Oil change in the Phoenix/Glendale area in my opinion.
From start to finish it was just a matter of minutes. Literally! Josh was great! This is definitely going to be my go to place from now on.