Everything was perfect and easy!! Mr.Billy and Mr. Adam did a marvelous job making me feel welcomed. They made sure all my needs and wants were met as well as making sure I was satisfied with my purchase days later. Another thing I admire about this dealership is, I came when they were about to closed and they still treated me as if they just open. I wasnt rushed or pressured into buying anything and I love that!!Please stop here and buy a car, they will make sure you are well taken care of!!!!

Great place to do business. The entire staff was friendly and welcoming. They are priced fairly and the used car we bought was the cleanest we had been in. They definitely take pride in their vehicles. Will do business again.

Mazda Med Center did a great job with getting my car repaired. The representative I spoke with was James. He was honest, thorough, and competent. I would trust and recommend them with all future repairs.

We had a great experience with Med Center Mazda! The Sale’s manager was very responsive and accommodating during inquiries before our visit. When we arrived Dwayne was our salesman. He was extremely knowledgable on the many electronic enhancements on the vehicle we were interested in and after we purchased it he set it up for us personally. Plus he was extremely nice! Everyone we met was very into customer service and had longevity at the dealership. Plus no pressure to buy! The people here demonstrate the vehicle you are interested in and allow you to make decision and provide all the information you need.

Honestly, I’ve been treated so well every time I’ve bought a car or needed service. We got my first car from here in 2014 or so. I loved my Mazda 3 so much and I knew when it was time for an upgrade, that I would be getting another Mazda. They have the most reliable and stylish cars for the price. No other brand compares.Med Center Mazda is the only dealer (I think) in the Birmingham area. They are all just really nice people. The guys in the service department found a nail in my tire while doing routine service and Mazda paid for it no questions asked. I love my Mazda CX-5 that I bought in 2020 and will be purchasing my next Mazda from them when the time comes.

They saw us on time. Got everything done on time. Very professional. Nice waiting area. Clean restrooms. Didnt try to up-sell us. No pressure. Explained what all theyd done. A genuinely good experience.

Love this dealership! Ive bought 3 out of the 4 cars Ive ever owned here, and they have always been great to work with. I bought a car this past Saturday, and Rubin was responsive, attentive and knowledgeable. Financing was smooth and the whole process was easy and seamless. Would definitely recommend!

My whole experience was great from the time I drove up for my appointment until I left. I arrived a little before my 2:15 appointment. I was quickly checked in. I waited in the customer service area. Loved getting a text that they were looking at the car. Next thing I knew I was getting back my key and the work was done! Very efficient!

My husband and I had a wonderful experience shopping for a new vehicle at Med Center Mazda. Anthony Beaman was knowledgeable, professional, and did not pressure us at all. They gave us an excellent trade in value on our car and helped us to find the perfect SUV.

The people are so great! So kind & totally easy to work with. So grateful I found a great suv here! Most dealerships are a struggle to deal with, but NOT this one!!! Will tell everyone I know about my amazing experience. :)

Mark Cooley made buying a car fun again. Ive purchased quite a few cars in my life and have never enjoyed it as much as with these guys.Great facility and professional staff. I highly recommend.

Joey found us the exact car we were looking for before it even arrived in port! Just picked it up yesterday and couldnt be more pleased with Joey and team at Med Center Mazda. Excellent customer service.

The best dealership we have ever worked with. We worked with Billy in sales and Adam in finance. They were both absolutely great!! Definitely recommend coming here! We drove 2 hours to get here and it was worth it! We love our vehicle!

Taylor and Mark helped us. From the test drive to purchasing the car and driving home was a smooth process. Really happy with my purchase!!!

My experience at Med Center Mazda is always positive, friendly, timely, and professional. I have not had to return my car for undone service. Way to go Mazda! Thanks for great service!

Great experience to buy car at Med Mazda. I did entire purchase by email. In the last step that was pleasure to set the deal with Matt Clarkson. My sales person Rubin Lapidus explain all details about car and help me out setup all functions. Todd was very helpful in F&I office. No push, no hustle just very honest advise. After 1 hour I was ready to go in my brand new car. Thank you guys !!!

They were very helpful and professional. Thanks, Billy!

One of the best dealership experiences I’ve had. Working with my salesman Taylor was truly a pleasure - zero pressure and helpful at every stage of the process. Loving the CX-5 CE Turbo and looking forward to doing business with Med Center Mazda again in the future!

Wow! Thats all I can say. Matt and Anthony completely restored my faith in the car buying process. After going rounds with several other dealerships who were trying to pass along their extra fees and not wanting to negotiate, the gentlemen at Med Center Mazda gave me a great price right out of the gate on a car they had to travel to Mobile to get for me because they didnt have it on their lot. No upcharge for that service at all! We travelled 2 hours from Huntsville to go pick it up and it was so worth it! We were able to take care of everything via email and phone so we were just there a short time. Definitely give these guys a call!

Worked with Taylor Frey on an out of state car purchase and his professionalism and understanding was excellent. Also, Todd in finance was great as well. Med Center Mazda has recently rebuilt their facility and it is amazing. My wife and I both said it may be worth driving back a few hours for our next car purchase.

Med Ctr Mazda is a dealership which is very thorough in assessing what your automobile needs and then their mechanics do their job to ensure your car is serviced/repaired properly.Bill Rawls

Med Center always does excellent work for me, and have a nice waiting area to spend my time as I wait on my car service.

Easiest time I ever had buying a vehicle. Totally satisfied!

The experience that I had at the service desk was possibly the worst service that Ive ever experienced - and I attempt to be a pretty patient person. It was very clear that I was inconveniencing them. So, I will take my business elsewhere. Unfortunately, there are not many Mazda dealerships. Nevertheless, Ill make the drive to Tuscaloosa just to ensure that my $$$ do not support this dealership.

I drive from Gadsden to have my car serviced at Med Center Mazda. I have always been pleased with the service I have received from their service department. The staff is always very friendly and courteous. I will continue to come here as long as I own my Mazda.

I recently purchased my first car, a Toyota 4-Runner at this dealership and couldn’t have asked for a better experience! If you are looking to purchase a new car I HIGHLY recommended you see Mark Cooley! He made this a memorable experience and I couldn’t be more thankful!

Working with MedCenter on this deal was a joy. My salesman, Rubin, was very low pressure and efficient. Great experience!

We had a great experience with a great rep. Will did everything we asked and he treated us so nice. We did not ever feel pressured. The finance rep was also very nice and explained all points in detail.

Great dealership. They have nice inventory with competitive pricing. The employees treated me with respect, answered all my questions and I feel like they were upfront and honest. I would highly recommend this dealership.

Rubin Lapidus - sales. Great experience. Calm, informative and extremely helpful. A quality and refreshing buying experience. A+ Thanks Rubin!

Good, thorough service to reset safety camera and features after grille replacement.

I Went in for an oil change and tire rotation and the service department took care of me very well with Smiles in their tones and on their faces and the waiting area was stocked with good things including college football SEC ROLL TIDE ROLL!

The customer service at Med Center Mazda is unmatched. Billy specifically helped me and he was great about explaining every detail as well as answering all of my questions. I am loving my new Mazda CX-30.

These folks do a good job and Mazda is a good vehicle. Their offices/showroom are very nice. I just purchased my 7th vehicle from them, dating back to the year 2000.

Thought I had scheduled my appointment online and apparently did not complete it. So when I showed up, they said they would try to work me in. Not only did they do that, but got me through quickly. Love these guys!

I live in Huntsville but typically shop both Nashville and Birmingham for price. Out of 5 dealerships Med Center Mazda came in as the least expensive and also delivered the car to my house. A very good no hassle experience 5/5.

We just bought our second Mazda from Med Center and are just as pleased was we were the first time! Billy Mansel went above and beyond for us both times, he is quick to respond! Med Center shot us straight and didnt jerk us around which is much appreciated! Weve had all service on the first Mazda performed here and will continue with the new addition! Highly Recommend!

Their new showroom is state-of-the art. Sales staff are friendly, very knowledgeable, and not high-pressure. They are all about the customer. Im a loyal Mazda owner for life!

The best car buying experience that i have ever had....they went above and beyond to satisfy us.

I was talking to Joey through text before I went there,he was very nice and very knowledgeable about the car,also very patient for all the questions I got.the place is very nice,me and my kids had a fun while waiting for the car.and we never owned a Mazda,but it is really a nice car,I have to said if u got for it,you will enjoy how detail Japanese put on the car from those every little function u found.I totally recommend the car and Joey chance is the guy to go if you are considering Mazda

I ordered some OEM accessories (rubber floor mats and cargo mat) for my wifes 2020 Mazda3 from Med Centers parts department because my dealer in Indiana where we bought the car wouldnt discount their Mazda accessories AT ALL ... even though we had just bought a new car from them. So that was awesome.Anyway ... Med Center Mazda was very competitive on OEM accessories pricing. They even shipped free on orders over $100 (or was it $150?). Either way, very easy and quick transaction.

Great customer service and good service advisors I did the 40000 miles servcie to my mazda 3 and the car came out excellent like a new car.

The response time when they ordered a part for my car was very quit. It took no time to put the part on my car. I will definitely return.

Great service, fast and on time! Neat video of brake wear too.

Scheduled an appt for my 100,000 mile service. Alot of work done in a short amount of time. Always great service and friendly staff.

I had a very good experience working with Dewayne on the purchase of our Miata. He was very professional and not pushy or high-pressure. Definitely recommend.

Everyone is so nice and helpful but the time it took to get an oil change, rotate tires and general inspection was way too long. I’m not sure what takes so long. The time may be normal. I don’t know. It just seems excessive.

What a wonderful, seamless experience buying a Cx-30 from Med Center Mazda. Joey, Matt, and Bill assisted me and my family virtually and were incredibly responsive and helpful. Very supportive of our military family. Im now driving the exact car I wanted, and love!

Quick service for an oil change. Great communication, highly recommend Med Center Mazdas service dept.

Just bought our 2nd car from here after visiting 4 other car lots. Better service, better price and just pleasant experience all around. Ask for Dewayne, fantastic guy!

Nice and welcoming professionals. I got my first car- Mazda 6 after graduation here and Billy mansel is very professional and helped me to choose perfect car. After 6 months, I did my car service and people here did it very well. Surely Ill recommend this place. Must visit and check out new Mazda cars.

After a recent wreck we were left needing a new vehicle and of course my first pick is Med Center Mazda and Chris, Matt, Billy and Adam! Picked up the new 2021 Mazda CX-9 Carbon Edition - aptly now named Wade/Deadpool! This is our 4th or 5th purchase from Med Center and the team. Always a great experience. Highly recommend these guys. By the way, we drove 3 hours to do business with them!

This past year, I have gotten my car serviced here twice. Both times, I have left the dealership only to find that they made multiple mistakes while servicing my car. Both times, the only explanation that was offered to me was that the technician was new. As someone who bought my vehicle from this dealership I would prefer to get it serviced here, but I will no longer be doing so. This type of service is unacceptable and poses a safety concern to anyone getting their car serviced here.

The process was easy and I was riding within a few hours.

Great experience at Med Center Mazda. I did not feel pressured by the salespeople to buy a car and the car itself really sold us more than the salesperson. They were very friendly and met our needs and expectations. I would definitely recommend looking for a car at Med Center Mazda in Pelham.

Got my mazda at a good price no added on fees or hidden. Would buy again.

Dewayne was the illest but not like the covid. He was fantastic and patient. He went over the car after the purchase and made sure we got the payment and price we wanted. A+ customer service

Our Mazda 6 had a broken belt tensioner and required a tow to MedCenter Mazda. I was told at the time that there appointment schedule was booked for the following day. The next morning I received an email saying that it could be repaired that day with my approval. Med Center Mazda was extremely helpful in getting me back on the road in less than 24 hours after breaking down. Thank you!

Awesome dealership that will work with you. Very professional.

I got a new car! Great ExperienceMy only problem is I was supposed to get an extra key and never got it and it’s been 5 months.

Mark Cooley made things simple, didnt rush me, and instead let the car sell itself. Also the coffee is pretty good.

Wonderful car buying experience! They bend over backwards to make sure you get a great deal!

Dewayne Williams and Todd Mayers were both fabulous and the process of purchasing my new CX5 was very smooth and easy! Would highly recommend Dewayne... very friendly and personable! Loving My CX5!!!

This purchase was the absolute BEST car buying experience of my life! Taylor Frey was patient, no hype, experienced and completely worked for ME! He made sure I had the best financing options without ANY pressure! My finance manager, Adam Eaves, was just as awesome! I will buy ALL of my vehicles from these two guys at Med Center Mazda from now on...period!! Thank you both for taking excellent care of me!! Love my new SUV!!

Great experience. Fred Farmer was a terrific salesman. Great experience.

Sales staff was professional and courteous. Would highly recommend!

We bought a Mazda CX-5 Carbon Edition for my wife. We love it!This is the 3rd Mazda we have purchased with the help of Billy Mansel. He is friendly and knowledgeable of the vehicles and features. Todd Mayers was very honest and cooperative as we went through the finance process.Altogether, the folks at Med Center Mazda are extremely professional and courteous. I HIGHLY RECOMMEND them to all my friends and acquaintances.

I started the purchase process on-line, since the 2021 MX-5 I wanted was located at Med Center Mazda in Pelham, AL and we live in New Orleans. Billy Mansel handled the sale and was extremely helpful and attentive. The same carried through when we met him to take ownership of the car. Billy answered all our questions and offered other information and insights. The finance manager, Todd Mayers, was also very helpful and easy to deal with. Billy followed up after the sale. I feel certain I can call him if questions arise, even months from now. A very pleasant, friendly, and professional buying experience.

Thanks to Dewayne and Matt for a great, no hassle buying experience. Matt was prompt and to the point when negotiating a deal over email. Came to the dealership with a price quote in hand and test drove the vehicle with Dewayne to verify it was all good. All in all I was in and out of the dealership in about 1.5 hours. Thanks again!

Med Center Mazda made my car buying experience painless and easy. They were very responsive to my questions and delivered my car in perfect condition. All paperwork was correct and accurate. There were no negatives at all. Highly Recommended.

I tried to buy a used White Rubicon today from Dewayne. Their price was $46, 447. I asked to negotiate and they offered me $46, 222. I said I can buy a brand new one for just a few thousand more. I let them know I had cash and was ready to buy. I offered $43k. Dewayne told me no and did not even bring my offer to the sales manager. They don’t want or need your business. Shop somewhere else

Great service, non pushy salespeople, quick and easy lease return and new lease vehicle.

Great place to buy a car. If you need it serviced, good luck with that. You can’t get anyone to answer the phone or to call you back. They sell you coupons for oil changes, but they aren’t any good!

The service I received at Med Center Mazda was second to none. Everyone was courteous and the service professionals were very considerate of my time. I would highly recommend the service team at Med Center!

Med center was great.... Fred Farmer did excellent job

The 2 gentlemen that greeted us upon arrival were Great!!! It was the receptionist that did it for me. She was rude! I mean completely rude. And I guess partly because WE had disturbed HER lunch. This was who we had to see for the loaner car while our Mazda was being serviced. Receptionist just needs a class on customer service.

Great service department. Friendly staff

Thank you for excellent quality service and advice about my vehicle. This was my 1st time visiting this location since the other location has changed to a different dealership. I will be back. Thanks again for excellent service.

Didnt have what I needed, went online got what I needed!! Idots!!

Very good service and even sent a video showing mechanics review of vehicle. Med Center Mazda is doing everything to ensure customer safety during the pandemic. Very, very clean.

I purchased a vehicle from Billy Mansel at Med Center Mazda in mid April. I am a car guy and have purchased many vehicles over the years. I can honestly say this was the easiest and smoothest sales transaction Ive experienced in a very long time. Billy was friendly and easy to work with and delivered as discussed/promised.Edit - I need to add some additional compliments to the dealership. Since this was an out of state transaction, the team at Med Center, I am sure, had to deviate from their normal process to get my car titled and registered in Texas. They ended up having to send the paperwork twice to my local tax office due to various factors. Michelle Wilkes, their Billing/Title Clerk, was EXTREMELY helpful. She was a delight to work with, always communicated, and made sure things were done. I think a lot of dealerships all over the country can learn a lot from Med Center Mazda.

Had my Mazda serviced. Very friendly staff and nice dealership.

Tony was so wonderful and informative. This is my first time buying a car myself and it was a fun experience with Tony at Med Center Mazda. I absolutely LOVE my CX-5! I noticed some stains on the hood and they took care of it at a local detailer for free. Great customer service!

Very professional and available to answer my questions. In and out in no time!

I was driving my 2017 CX5 near there during a family medical emergency when my brake system lights came on. I went into the service department in near hysteria, with no appointment. They said they had at least 10 cars ahead of me and I would have to leave the car. It was not my finest moment, but the service manager and cashier, I am not sure of their names, were so patient and compassionate. They had me in a loaner and on my way to the hospital ICU within 10 minutes. I cant imagine what I would have done without their help. In addition to the great customer service, I received a call on Saturday, 2 days later, that my car was repaired and I was able to pick it up.

I just bought a 2021 CX-5 at Med Center DeWayne was incredibly knowledgable and helpful in guiding me through the process. I love my new car and would happily buy from them again. Great experience!

I have been going to Med Center Mazda for years, they are expectional. Great customer service in all departments.

Clean and neat friendly people

It was a great experience.

Nice folks, but very few people wearing masks. There is no outdoor seating, so I was very uncomfortable with all the maskless people inside.

I worked with Rubin for over a month while trying to decide which car I wanted to buy my daughter who is about to go off to college. It was a great buying experience.

Great experience, excellent customer service every time I bring my car in to be serviced.

Fast, efficient, and friendly. Nice area for waiting and must restate work was fast.

Nice to be able to schedule an appointment online. Quick and easy check-in. While waiting for my ride, I enjoyed the awesome waiting area and fresh coffee. Picking up my car the next day, the Service Manager explained to me what was done, and I got my car right away.Overall great experience, I would recommend Med Center Mazda to anyone!

My service started on time and did not take much time. The waiting area was very comfortable and large enough to keep our distance. The report after the service was very helpful.

The sales department did great helping me find what I wanted, the finance department got me an awesome deal and rate, and finally the service department will bend over backwards to help maintain your car. Thanks Bim and Joey!

We had been shopping around dealerships. The sales staff here exceeded the professionalism of any other dealership we had been in communication with. Mazda truly seems to be a step above the rest when it comes to quality. We are in love with our new 2020 CX-5 Grand Touring AWD.

We had a quick, pleasant experience with the sales people.After making a great deal for a Mazda 6 Sport, on the way to pick it up, my wife decided she wanted power seats. Med Center had a Touring trim in the same exterior and interior colors. I didnt make as great a deal on the upgrade, but I was satisfied. Only took a couple of hours to close the deal, get the car detailed, filled with gas and ready to depart. Best car buying experience I have had at a dealer.

Ive responded STOP to 3 text messages and Im still getting spam from Med Center Mazda

Like everybody else, I am always skeptical of dealerships. However, my experience with Med Mazda was awesome. I did everything through phone and emails and didn’t even go to the dealership, and it was a pleasant experience to deal with them. I wasn’t pushed to buy anything, I stated what I wanted and the price I wanted it for and we were able to meet in the middle. They even delivered my vehicle to my house.Tony was easy to deal with and got back to me immediately and kept it professional throughout our dealings.