I was very pleased with the services. The owner was very knowlegable and informative. I received my phone fully repaired in less than 48 hours. I highly recommend Phones R Fixed.
Spent nearly 200 for a screen repair and got a phone with a new screen and no speaker mesh so now if I use max volume they crackle. After calling to make sure a tech was in and get confirmation that one was there I go just to be told the tech was gone and I had to come back the next day (this being my third trip back to the store over the past couple of days) I decided I have had enough road trips for the week and decided to just not bother anymore. The people were nice but not worth the time or gas money for me.
I could not be happier. The entire process took maybe 15 min to replace my screen. The price was a solid value. I went to the apple store first. The price was double and the service was demeaning. I told them what they can do with there apple.At the Oswego phones R fixed. All the work was done in front of me. The conversation reminded me of an old fashion repair man that came to your home. You can tell he cared about his craft. And the customers who trusted him.I can not be happier. And I will take all my repairs to this great shop. And recommend him to all the people i see in my family medical practice.
What a great place to take your phone. Very professional and knowledgeable. If your looking for great service with a smile and quality work, I highly recommend this place.
Fixed my exspensive phone!! So happy it was fixable!! Awesome job 👏
I went in with a cracked LG Wing screen. They ordered the new screen which arrived the following day. Drove over and watched as they repaired my phone. Very great service, nice people, and a great vibe. They really know what they are doing. Fixed my screen for less then what LG or Verizon quoted me. Will be going back again if I ever need other phone related repairs. Verizon and LG servicr(2-3 week waiting period for phone back from mail) plus more expensive repair < Phones R Fixed (2 day repair) and less expensive
I talked with the shop on the phone and they were very knowledgeable and seem like the real deal. They will fix your phone fast but the parts may need to be overnighted in some cases. They seem very professional
Super friendly on the phone however the person I spoke to said they were ordering a phone case for me to call on Monday to see if came in I did call Monday left a couple messages now 10 days later calls still havent been returned what a disappointment 😑Update to my situationI received my phone case Im very satisfied with it I couldnt make it to pick it up yes so the owner delivered it to my house!! Thanks Justin I greatly appreciated it being delivered to me its exactly what I was looking for
I came to Phones R Fixed to get the screen replaced in my iPhone 11. I received my phone back, minutes after leaving the store I realized I got it back with the left side of my screen not working. I called the store and the guy was very professional and apologetic. He had me bring the phone back at my earliest convenience and he would fix it again for free. I brought it back the following Monday, and the guy replaced my screen within minutes. My phone now works perfectly, I highly suggest this business.
Great service, had a cracked screen, he had the part already, so it was finished fast!
The phone I brought in didnt end up being fixable. Was super nice and didnt charge me. I would definitely bring my stuff to him again.
Great place to go, very professional.
Wasted my time. Setup a time to come in for repair. Call ahead to verify and didnt even have the part. Left work drove out of my way for nothing. Poor communication would NOT recommend. Wasted my time!!!
Great guy and quick quality work
Wonderful place!! Came here to get my phone screen replaced, guy was very personable and got the replacement done quickly, and the new screen is working great. He also offers amazing student discounts. Thanks so much!
The owner, Justin, is great. He works on your product right when you come in. Gives college students a discount. The replacement parts used are genuine and will not make your screen yellow or mess up your calibration. A genuine in-and-out shop.
Fixed my cracked screen then fixed another problem free of charge
Awesome service! Super fast and helpful.
Very friendly and knowledgeable. Very fast service, had computer that would not turn on. Had to replace board, got my computer back within a week.
Great service, perfect work, amazing staff. Honest and helpful, friendly and funny. The staff here provides incredible customer service and does it with a laugh. A real refreshing change of pace! Pretty great prices too!
I purchased a new to me iphone that was affordably priced here to replace a flip phone. Even when the people from my carriers store could/would not help transfer my contacts, the gentleman who helped me was able to get the info to transfer. Great environment, great price, great people, made for a wonderful experience.
Awesome guy. He fixed my cracked screen and it looks great!
The gentlemen that was there was incredibly helpful, patient, and friendly. We had good conversation while he assisted me in replacing my phone screen. Highly recommend this place
These guys rock!!! They were able to make my phone work with a different screen but didnt stop there. After a couple hours, they ended up finding my phone just needed a really really really really good cleaning. Im doing what I do I get into some dirty places so it totally made sense. They couldve sold me a screen for 90+ dollars instead they were honest and hard-working and only charge me a minimal fee to go through my phone very thoroughly. If your phones broke you need to go to them!!!!
I needed a battery for iPhone 6 went in quick easy on my way. Thank you for saving me from going to Destiny🥰
Quality phone repair on cracked screen.
Excellent customer service, I came in with a broken camera lens cover and other issues the owner worked hard to make sure that the camera and lens cover were back in working order. I would highly recommend this place for service issues in the future.
I dont usually do reviews. However, Ive given more than enough patience and have lost a lot over this transaction.I brought my Google Pixel 3xl to this place to get my screen fixed. He said yah sure no problem it will only take a couple of days. When making sure I was giving him the correct Pixel model for my phone. He stated that the screen cost to him was a bit more expensive and if he ordered it I was for sure going to come back was his question? I assured him I would and to set his mind at ease I paid for my transaction in full upfront of $280. A few days went by the screen was apparently on backorder he couldnt get it anywhere. In the meantime of not having my phone I was also in the middle of a huge career change and had a few opportunities. Only thinking I would be without a phone for a couple days I figured no big deal. He then orders the wrong screen, so again I wait. 3 weeks I went without my phone. In that 3 weeks I lost income and job opportunities. I was nice and tried to be understanding yet still frustrated. When I did go pick it up. It wasnt even fixed properly. I have LED lines running through the middle of my phone. Half the screen doesnt work and my speaker is completely blown. He stated he didnt get the right screen and as soon as it was available he would call me and fix it for free. After about a month I called and inquired and he says yeah, I can order the screen now To my reply and how long have you been able to order it He stated just a couple days. He said he would call me once it came in. Well its now 2 weeks later and I have yet to receive a phone call. $280 for what exactly? I should have just bought a phone outright at this point. Ive lost so much money and business offers because of this and now that I work for Paychex I travel, I web conference I do remote calls and my phone is a must and I cant perform my duties with what he left me with. So Here IAM having to purchase a phone outright.
Broke the back glass camera the guy fixed it perfectly but since the camera lens was exposed there was lent particles on the lens tried to go back to see if he would fix it but he said he wouldnt. Now I will forever have lent in my back camera, highly upset since I spent $800 on a phone because of the camera now my pictures arent coming out as clear as before. Wouldnt go back.
Very friendly, personal staff, and a very quick and easy experience. A trip to this store is very well worth it.
Very professional with competitive prices. Very relatable and friendly guy, you wont be bored while hes fixing your device.
Great service! Have had to have them repair my phone twice now and theyre quick, nice, and well priced.
IPhone screen replaced in just a few mins. These guys are tops for service and knowledge! ThankYou!!
Best phone fixin shop this side of the Mississippi!!! Went in there with my phone ear speaker outta wack and he fixed it right up for me! Thanks Justin!
Great service and they did what I need in a timely fashion
Broke a headphone jack plug off inside my phone, guy was extremely helpful and got it out fast, highly recommend
Just donated a phone, but they were helpful on the process.
Exceptional word I made a google account just to rate the work he did for me
Super fast, inexpensive and great customer service!
Apparently doesnt know how to fix all phones, that might be in conflict with the store name. Best to go to Apple.
Will go above and beyond to make sure your satisfaction is garunteed!
My wife paid up front for a new screen on her iPhone 8+ and it took three weeks to get it put on and then he said he would knock some off but never did & don’t even think of trying to get a hold of him by phone his voicemail is always full, and if you do catch up with him he’ll tell you come back tomorrow and you do and of course he’s not there, and he was supposed to put a screen protector on it and of course he didn’t,I’ll never deal with this place again
Wouldn’t recommend... front screen got replaced and now the color of my iPhone X is yellowish and also the touch screen doesn’t work all the time.
Great customer service, The staff is honest and helpful and the price is very reasonable. I will definitely use their service again.
Great experience very helpful and politeWill be backWhen necessary
Me and my boyfriend absolutely love this store. We took my kindle fire to get the screen fixed and the screen came in early and all the workers are very nice.
Now that it is under new ownership, it has been a much better experience.
Fast and professional repair on screen replacement.
Did an amazing and fast job went in for a charging port replacement for my iPhone and threw in a new SD card tray and a new camera lens and a screen protector for free would definitely go back for future repairs
Awesome and fast customer service! If you have issues with your phone I recommend you bring it here!
Awesome job fixing my screen and recovering data. Highly recommended.
Great prices, and fast, Apple Store quality work. Very friendly guys. Thanks for fixing my sons IPhone 6!!
Asked for a price to remove the battery door on a phone and was told they dont offer the service...place is a joke would have paid 20 dollars for the simple task that would have taken 10 minutes at the most and was turned down..
This was probably the most easiest and fastest thing I have ever done when it comes to customer service and the phone was fixed before our conversation even finished ! Highly recommend to anyone with a cracked screen or messed batteries.. anything!
Fast and friendly service. They obviously take pride in helping customers!
Fixed my phone after a bad accident with water, quality guy.
Great service and great people! Whatever you need, these guys will get the job done.
Genuine concern for customer service
Just go to eBay or get a warranty
Excellent
Very professional and friendly !
Very professional
Awesome service. Couldnt be more pleased with professionalism and quality of work. My phone was disassembled and repaired while I watched and functions as if it were new. Price was very reasonable for work performed. Would definitely use the service again should the need arise. Thank you...