We have been renting from them for years and use to never have a problem they use to UNDERSTAND that sometimes things come back and your going to be late but not anymore the moment you are they harass you by calling a million times and even go as far as sending people to your house as I said they use to be really nice and have great customer service but don’t anymore and it’s a shame hopefully they will get that back but for now I will be bringing my money else where
I recently walked into the store to ask about some bunk beds. So I get up the counter and the guy behind the counter was getting ready to help me as I told him what I was looking for. Well this guy that was in the office sitting didnt give the guy anytime to see about any bunk beds and told me to go to Rent A Center. Com. At that point I knew that he wasnt gonna help me. So I left the store, and I will not ever return to this store ever again.So called up mitch from pulaski and had a bunk bed set that afternoon. The guys from pulaski go above and beyond for their costumers as for the oswego store wouldnt give me the time nor the day to even assist me. So as f far as Im concerned oswego will no longer have my commitment as far as being a customer. They need to take lessons from the pulaski store.. all it takes is one bad experience and I will never go back. As far as pulaski I will go to them from now on. Pulaski knows how to treat their customers and they do everything that they can do to help their customers out i can safely say oswego doesnt unless they are just being picky on who they help.. that is my experience and reveiw. Its not even worth my star but because its the only way this review can go up
Had a great experience with Miss Amanda she was very polite and very professional she was very good on pricing my bedroom setshe was very good on satisfying my needs and making sure that I was unhappy customer and yes I highly recommend these guys on route 104 Oswego
Always have to look at stuff even while renting employees are very nice
Paid with my credit last week, told them id make a double payment today but it still doesnt stop them from calling me 4 times a day when I work well over 60 hours a week.