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Victoria Jewelers
4845 New Broad St, Orlando, FL 32814, United States
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Victoria Jewelers
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St
Review №1

They fixed my custom made ring beautifully ! I am in absolute awe at the craftsmanship of the setting reconstruction. Highly recommend these master jewelers. Everyone is really friendly and superb service. I am very happy and plan to come back for further services or new jewelry :)

H
Review №2

I went to Victoria Jewelers to redo my engagement ring based on the reviews I had read..so its only right that I make my own review! Having just moved to the area, I wasnt sure where to go, but I knew I wanted my diamond reset into a better setting. I first had found myself in a big name jewelry store and was sorta pushed in a way to pick from their existing designs, and big name designers, that were nice, but werent EXACTLY what I was looking for. I went back to my search online and found Victoria Jewelers. I loved the fact that it is a family owned business, I feel they tend to treat you more like an individual, rather than just a sale.. and I especially loved all of the great reviews. I couldnt even find one bad one! I decided to send an email, explaining what I was looking to do, and got a phone call back from Brian, not very long after. He was so nice on the phone, sounded like he knew what he was doing, and made me feel like this was definitely the right place to go. My husband and I actually got right in the truck and drove over there. That day I showed Brian some photos of what I wanted and he assured me they could easily create what I was looking for. I left a deposit and away we went. Throughout the time of waiting for the CAD and even after the CAD was rendered, I had so many questions and concerns, simply because I was nervous and a bit of a perfectionist. Brian very patiently answered all of my questions, tweaked the design a bit like I had asked for, and a couple weeks later I got the call to come in to pickup my ring and I. Was. Blown. Away! My original ring was nice, but I wanted a little more solidity and sparkle. The way they made my new setting and set my diamond feels, looks, and IS, amazing quality. I cant stop staring at it and am so pleased to have a ring that I dont look at and want to change. Its perfect now! They also inspect and clean as often as youd like, which is fantastic! They even clean my wedding band and check it, even though It wasnt purchased with them. This is the place to go if youre close by, and even if youre not. Well worth it and I will surely recommend them to anyone and everyone! Thank you Victoria Jewelers for making my dream ring!

Ma
Review №3

The staff at Victoria Jewelers are magicians when it comes to jewelry - they create each piece with such accuracy and beauty that it truly seems like magic. I am incredibly grateful for the opportunity to work with Certified Gemologist Brian Hunt, who was our personal and knowledgeable guide throughout the entire design and production cycle for my engagement ring. Our first conversation over the phone was effortless and reassuring that the process would be smooth and the budget would be adhered to. We are so thankful to have crossed paths with Brian as we quickly realized how unique marquise cut diamonds could be and how detrimental it might have been to order one online without seeing it in person first or having the knowledge provided to us by Brian. A well connected member of the industry, Brian was able to source us a few selections of diamonds to look at with incredible speed and we were never pressured to upgrade or increase our budget in any way. I was very concerned that the halo we chose would overwhelm the center stone, but those worries were put to rest after another conversation during the production process - the halo was beautifully crafted and was the exact delicate, but non-distracting element that I had asked for, a testament to the bench jewelers behind the glass. If you are looking to have a custom piece made with peace of mind that will match any budget, you simply must choose Victoria Jewelers, whose staff embody the true meaning of integrity, courtesy, and honesty. Thank you to Brian and the Victoria Jewelers staff!

Am
Review №4

I have had two rings upgraded over the years and I could not be more happier with how they turned out. Love their willingness to work with my budget and my vision. Their artistic ability is truly amazing. Thank you, Dustin!

Gw
Review №5

We are so pleased with our experience here that we would highly recommend Victorias Jewelers! We took three rings that we wanted redesigned and had no idea how to begin. Brian was amazing! We never felt rushed, we were not pressured in any way. He was very thorough, explained all of the steps that would be involved, from the CAD drawings to the end result. Brian is an American Gem Society, Certified Gemologist, very professional and understood the sentimental value of the pieces we wanted redesigned. The whole staff is warm and friendly and we couldnt be more pleased. We definitely will be returning and referring friends and family to Victorias Jewelers!

Sc
Review №6

I just wanna say that Brian is absolutely amazing! I came in with my now fiance to make sure she got the perfect ring. She was very particular with what she wanted and Brian made sure to go above and beyond to create the perfect ring for her. I appreciate that he took his time and made sure everything was absolutely perfect before letting me leave with the ring. My fiance is so happy with the outcome and so I am. Its a piece of art! Everyone who has seen it is blown away by its beauty and Im really proud that she got exactly what she wanted and loves it as much as I do. I highly recommend Victoria Jewelers for anyone who is looking for unique quality jewelry.

Ta
Review №7

Needed to upsize my wedding rings. They did a fabulous job! They had it ready when they said they would and called me to let me know. Fabulous service. We’ve been going to them for 30 years. Wouldn’t go to anyone else.

Ro
Review №8

Fabulous jewelers. I had my great grandmother’s ring resized, cleaned, and appraised. I had a wonderful experience with such professional and knowledgeable folks. Highly recommend!

Ch
Review №9

My husband found Victoria Jewelers after visiting a few others. The minute we entered, I knew we were in the right place. From Brian to Dustin, and staff, they all were extremely helpful and kind. Their knowledge was exceptional. I had my wedding rings repaired, soldered with an appraisal as agreed upon. My ring is BEAUTIFUL!! This will not be our last visit! I love that this is family owned as well! Thank you Dustin!

Je
Review №10

I cannot say enough about Victoria Jewelers!!I visited on Saturday, because my SO had passed it as a college kid and always thought it was a beautiful store. I was BLOWN away by the selection. The kindness of the staff (Shoutout to Brian), and the prices!We went back together on Tuesday and we picked a ring! Frank was so patient and helpful. He helped me navigate choices with logistics, and we picked an amazing setting for our family stone.Frank and the team NEVER pressured us to spend more, and when I chose something that was significantly lower cost than what I came in for; I felt like he was equally as happy for us. The whole team celebrated with us and made us feel like family.If you want honesty, good pricing, kindness, and water that comes on a themed diamond napkin-look no further!!

Em
Review №11

My fiancé worked with Brian to create the perfect custom engagement ring for me last year. The service, quality of work, and timing was fantastic. We just received our wedding bands from them as well and are so impressed with the quality and are once again so happy we went with Brian and the team at Victoria Jewelers. Highly recommended! We’ll be back for any jewelry purchases in the future.

Za
Review №12

Wendy and the staff here were phenomenal. We came to get my fiancees ring resized as it was a little too big and were hoping to get it done before she left out of state in a week. They were able to squeeze us in and get it done within an hour.We came to pick it up and the ring looked absolutely gorgeous. Not only was the fit perfect, but they also cleaned and polished it and offered free cleaning and polishing for any future visits. My fiancee left the shop all giddy over how shiny the ring was. Highly, highly recommend Victoria Jewelers!

Pa
Review №13

Nobody does it better than the staff at Victoria’s Jewelers. Whether for small requests for watch repair, crafting an engagement ring using a vintage setting, appraising family “heirlooms,” or adjusting size of 40 year old engagement ring, Dustin and the team are gracious and professional in their skills to do outstanding work. They are the best.

Jo
Review №14

Victoria Jewelers always does a fantastic job on my wife’s rings. They are so friendly and nice. I cannot recommend them enough. We may be in the market for a ring in the near future and I will most definitely be buying from them.

Ca
Review №15

I had a great experience with Victoria Jewelers from beginning to end!I had several recommendations from family and friends about the quality of work and the friendliness of the team there and I can attest it is true.I’ll be coming back here in the future!

Ra
Review №16

I don’t think I’ll ever be able to say enough great things about Victoria Jewelers. Everyone in the store is so genuinely kind and helpful, but we owe a special thank you to Brian. The ring he helped us create turned out better than we could have ever imagined. I’m so glad we went with them, they made what once felt like a overwhelming process easy as can be. From the bottom of our hearts thank you!!!!!!

st
Review №17

I have been a happy customer for over 30+ years and their professionalism and quality have never changed. They do excellent custom pieces and are very knowledgeable about all aspects of fine jewelry. I can’t say enough about the friendly staff who really care about us, the customer.

Ju
Review №18

Our entire experience with Victoria Jewelers was a class act. From the moment we walked in, we knew we were in the right place to pick out our special purchase. We felt welcomed and valued with their personalized customer service. Brian made our experience that more special. He is so passionate about his business and a wealth of knowledge.

Ru
Review №19

Nothing makes me happier than a deep cleaning. Frank did such an amazing job helping my then boyfriend find the most stunning diamond. It shines bright and I fall in love with more and more every day!

Mi
Review №20

Always take great care of me and helped me find the perfect engagement ring for my now wife!

Re
Review №21

Victoria Jewelers always comes through with the most beautiful designs and of course, diamonds! I just recently picked up a diamond necklace I had made and could not be happier! Everyone is always so friendly & helpful. Lindsey, especially, has always had great suggestions for me when designing pieces. She helped me with the recent necklace as well as a pair of earrings I had made for my wedding. Victoria Jewelers is definitely our jeweler for life!

ch
Review №22

Victoria Jewelers is an amazing jewelry store with a fun and friendly staff. Dustin worked with my now husband to create my beautiful engagement ring, that he surprised me with after 10 years! We worked together with Lindsey to create my dream pink tourmaline wedding band. It was an easy process throughout. Prior to the wedding they cleaned my engagement ring and made it look new!

Ni
Review №23

I cannot say enough good things about Victoria Jewelers. My husband and I went a couple years ago to look at engagement rings and Dustin was incredibly helpful! He spent almost an hour with us telling us everything we needed to know about selecting the perfect ring (and he even took notes of what I liked so my hubby would have an idea when he came back to design one). My ring is gorgeous and we of course went back for our wedding bands and we had the pleasure of working with Brian for those. Both experiences were great and each time I go in to have my rings cleaned I am greeted with such friendly faces and amazing customer service. Highly recommend Victoria Jewelers!!

Br
Review №24

I have been a customer here for about 12 years, and felt compelled to write this review after a fantastic experience. I purchased a tennis bracelet for my wife, and while that was enough of a success, I’d like to point out that the staff truly made the experience memorable, as always.The staff is always incredibly knowledgeable, and willing to make recommendations, accommodate for various things, and even customize orders when possible!

Br
Review №25

I have been a customer of Victoria Jewelers for approximately 15 years or so and have always had a wonderful experience. The quality of their jewelry is excellent. More importantly the quality of their staff is off the charts. There has always been a genuineness in each of my interactions with Frank, Brian and Dustin. The support staff is also top notch. I have a high level of confidence in my relationships with Victoria Jewelers knowing that they are genuinely looking out for my best interest while at the same time growing their already successful business. I wouldn’t consider using any other jeweler, if for no other reason than knowing that I have a high level of trust with Victoria Jewelers.

Ch
Review №26

Where do I start, this place would be the only place I would go for my jewelry needs. I went with them blind, just by Google reviews and felt great about starting my project with them after talking with Brian. I purchased a Heirloom Opal ring from Australia and had it shipped to them to have it made into a pendant necklace for my wife at Christmas. It turned out far better than I could have imagined. A perfect one of kind piece that my wife absolutely fell in love with. If youre in need of a jewelers shop that will make you feel like a family member, this is the place,. I trust them 100% for anything. I will let the pictures show off the skill of these folks! Everyone there was just fantastic to work with and trust in!

Na
Review №27

I went to Victoria Jewelers because I wanted a local, family-owned jeweler with a good reputation to reset my heirloom engagement ring. They created the ring of my dreams and blew my breath away. The quality and craftsmanship are stunning. Lindsay, her husband and father were very helpful, knowledgeable and kind. The shop itself is beautiful with lots of pretty pieces ready to go. Highly recommend.

La
Review №28

I had such a wonderful experience at Victoria Jewelers. Everyone was friendly, professional and most importantly, knowledgeable. I brought in a vintage wedding ring that I inherited from my grandmother. They sized it, appraised it and made it sparkle. They took time to explain the process and the limitations due to the rings age earning my trust immediately. It has never looked better and is something I will always cherish.I am the Executive Editor at The Knot and live and breathe weddings. The day I dropped off my ring, there was a man purchasing an engagement ring for his soon to be fiancé. I was so taken by the genuine interest and assistance being provided to this first time diamond purchaser. The salesman was so patient, delivering great advice—no up selling, no nonsense. It was a pleasure to watch.I put a bunch of things on a wishlist for myself and my daughter and will definitely be back!

Na
Review №29

I brought 4 valuable family heirlooms into the store for redesign, resetting and resizing. I selected Victoria Jewelers after reading their fabulous reviews and had the privilege of working with Brian Hunt, a registered gemologist. Brian created a gorgeous ring using the diamonds in my Grandmothers eternity wedding ring. The final product is 3 rows of diamonds set in a beautifully designed platinum ring that is absolutely stunning. He reset 2 other diamond rings in platinum, and polished a beautiful aquamarine ring. Where necessary, he replaced and secured prongs to make sure all stones were secure. In addition to being highly skilled, Brian is the epitome of great customer service!Thank you, Brian, for creating 4 sparkly rings that I am enjoying now, and my family will enjoy for years to come!

FL
Review №30

Victoria Jewelers absolutely blew away any expectations I had set when I wanted to purchase my engagement ring. First off, the integrity of the business and commitment to their clients is second to none. They educate & more importantly they listen. If youre a local and havent checked them out, I highly recommend you do that. If youre visiting from out of town and are in the Baldwin Park area, stop by and get something unique to remember your trip. I promise it will be the highlight. Shout outs to Dustin, Wendy, Brian & the whole staff. You guys took the experience to the next level...

To
Review №31

Brian at Victoria Jewelers has done some incredible work for our family. He has reset my engagement ring into a beautiful setting for my 20th anniversary and has made some stunning memorial bracelets as gifts to friends as our dear lifelong friend passed this year. I will only go to Victoria Jewelers for jewelry advice and design. They are honest and lovely to work with.

Sh
Review №32

I absolutely love Victoria Jewelers! Frank helped me design my wedding ring and band 11 years ago and we just purchased the most fabulous yellow diamond ring today. They’ve helped us with several appraisals as well. It’s a family owned business and every single person who works there is kind, professional, and just plain wonderful. Lindsey helped us with our most recent purchase. She was fabulous.

Pa
Review №33

Listening to the radio, one might think theres only one jeweler in town. I went online to read reviews and surprisingly found that other company way down the list in rank on multiple sites. At the top of every list, however, was Victoria Jewelers. After stopping in, I immediately understood why. Each employee shows how much they care about the customer and are happy to assist without ever pushing a sale. I never felt pressured to make a purchase or to stretch beyond my budget. Wendy was amazing! I was relatively clueless walking in and Wendy took the time to describe not only the process, but also explaining the different parts of the ring. Now I know all about the 4 Cs, different metals, split shanks, galleries, and settings. I decided to go with a completely custom ring and brought in an idea that I had drawn on a piece of paper. Within a week and a half I had a rendering of my design. A couple minor adjustments and just over two weeks later I had the engagement ring in hand that I had drawn. The stones are beautiful and the ring is amazing. Well - she said YES and cant stop talking about the ring. She keeps talking about the fire and sparkle and how unique the ring is. The fact that there is only one like it helps too!! We will definitely be heading back to design our wedding bands. Thank you to Frank, Wendy, and the rest of the Victoria Jewelers team for making this one of the best decisions Ive ever made.

Kr
Review №34

My Fiancé and I LOVED our experience at Victoria Jewelers and we will continue to keep using them for years to come! Brian helped us turn my simple engagement ring into a gorgeous soldered wedding band with new diamond bands. I had a vision that no other jeweler was understanding and Brian was able to help me make my vision come to life! I tried explaining my dream ring and he pulled several bands from around the store and held them together to help me visualize what I wanted. The employees are super nice, the quality is impeccable and they are very patient (even when you need it sized up or down like I did). My favorite part is I dont feel bombarded or pressured to buy anything in Victorias like I do in other corporate jewelers, and the employees know us and remember us, unlike a bigger chain jewelry store. The pricing was very reasonable for the amazing quality and I dont mind spending a little more money to support a family owned store who treats me with special care and custom makes everything on site.

An
Review №35

With Brian’s help, I was able to design a perfect one-of-a-kind piece. I definitely couldn’t have done it without Brian and Victoria Jewelers.

Sa
Review №36

Brian from Victoria Jewelers and my fiancée, Mike (then boyfriend) worked together to design my engagement ring. Not only was it exactly what I wanted, but we were able to go back and design a matching wedding ring and we got a wedding band for Mike. We will definitely go back to see Brian for any other jewelry!

Ad
Review №37

Nothing but great things to say about Victoria Jewelers. I went to them for an engagement ring because they had perfect reviews on yelp, compared with the 2 or 3/5’s that everyone else has, and I was not let down. The quality of their diamonds are outstanding, all seemingly hand selected and held to high standards. As a guy walking in, I had no idea what I was doing, just a general idea of what I was looking for, and Wendy(as well as all the staff) were incredibly friendly and made that process very easy. Would highly recommend!

Ja
Review №38

This is a top notch jewelry store. Friendly environment with reasonable prices, excellent knowledge, and fantastic customer service. They’ve truly earned a lifetime customer from me.

An
Review №39

Such an amazing place to find the next best piece of jewelry, be it a dream engagement ring or wedding band. They have the finest assortment of diamonds, and they go above and beyond at any moments notice for you. I wouldn’t go anywhere else. Your options are endless, design something unique, and experience world class customer service. Everyone is genuine, and your best interests are truly kept at heart from the moment you walk through those doors.

C
Review №40

COULD NOT BE HAPPIER! Honestly the best customer service experience and so personable for something so close to the heart. My fiancé got my engagement ring from here and then we returned to design our wedding bands. We incorporated many family stones and metals into our design and they did such a beautiful and amazing job. Constant communication, stunning final product. Wish I could give them and our experience with Dustin 6 stars!

Ma
Review №41

Victoria created aun absolutely gorgeous bracelet using a diamond pin from my mother. It is stunning! Lindsey was wonderful and helpful and Frederico did an incredible piece...making sure of every detail and that it fit perfectly. Thank you to Brian and all the professionals at Victoria! A true heirloom!

Ch
Review №42

If you’re looking for a quality jewelry store that treats you like family, look no further. I went in for an engagement ring and Dustin and Frank were extremely knowledgeable and guided me through the process seamlessly. My fiancé LOVED her ring so needless to say, we went back for our wedding rings. I cannot say enough good things about Dustin and Victoria’s Jewelers. We will definitely be back for more!

Ji
Review №43

The customer service is superb! We had a great shopping experience and they delivered everything and more of what we were asking. We are thankful to have found a local jeweler that we can trust. We we come back for sure. Thank you!

L
Review №44

Very professional! Brian and Wendy were very sweet and friendly. I went in for sizing and cleanings on my wedding ring and bands. During this time Wendy carefully examined each rings diamond setting ensuring they were not loose or chipped. She also showed me my center stones “birthmark,” something a jeweler has never taken the time to. Knowing this I’ll always be able to point my diamond out, thanks Wendy. Victoria Jewelers have officially gained a loyal client. Keep up the exceptional guest service!!

Ja
Review №45

Fantastically accommodating for a tight schedule for a custom ring, with excellent customer service and clear communication at every step. The final product was beautiful, on time, and handled with care. Lifetime customer made from this experience.Edit: Ive now done multiple custom pieces with Victoria Jewelers, and the customer service and quality have been very consistent. Highly recommend.

Ma
Review №46

Let me tell you about customer service wow wow wow! I went to Victoria Jewelers on two separate occasions, Dustin and Brian both helped me out. Very professional and friendly. They have the most gorgeous and custom rings I have ever seen. They all were very accommodating. Highly recommend thanks guys!!

Bi
Review №47

Amazing customer service! Victoria Jewelers has the most professional And considerate staff I’ve ever experienced. They’re the perfect shop for any occasion and are very sensitive to sentiment. Not to mention they showcase BEAUTIFUL jewelry. Thank you Victoria Jewelers!

Da
Review №48

Victoria Jewelers is amazing! Specifically Wendy! I elected to have a custom engagement ring made, and Wendy and the Victoria Jewelers staff was amazing throughout the design and fabrication process. They made sure the ring was ready before I intended to pop the question. The ring/diamond is gorgeous and my fiancee could not be happier. She gets compliments all the time. She herself has visited the store several times, and met with Wendy and has told me over and over I made the right choice by picking them as our jeweler. They will be making our wedding bands as well. You will not be disappointed with this jeweler.

Di
Review №49

I’ve been to Victoria Jewelers twice now! They are absolutely wonderful! I dealt with Wendy the first time I went and she did amazing work on my engagement ring! She was personable and got my ring back to me in a timely manner! This past time, I dealt with Dustin. Dustin was personable as well. I needed work done to a ring by a certain time and he exceeded my expectations and had it done the very next day! My fiancé and I will definitely be coming back here for our wedding bands. Great prices and even greater staff!

Me
Review №50

After visiting many jewelry stores in and out of the state of Florida. Literally! Our last stop was Victoria Jewelers. We came in to look at a few engagement rings in order to see diamond sizes and settings. As soon as we walked in we were greeted with warm smiles and immediate assistance. Even though we were just looking/ planning for the future, Brian was amazing, very helpful and humble. Even after we told him this, his customer service did not change. He brought out many different diamonds and gave us his undivided attention and expert advice. Rather than belittling us and dismissing our opinions he educated us and made us feel so comfortable with expertise! I received my engagement ring this past Saturday and I’m obsessed with its beauty and perfect craftsmanship! I cannot express how grateful we are to have met Brian and how much we highly recommend this store. If you’re looking for exceptional service, remarkably beautiful jewelry and a no haggling experience make Victoria Jewelers your first stop!!

Je
Review №51

Everyone at Victoria Jewelers has been AMAZING! Super friendly, knowledgeable and most of all helpful. Their style and expertise is second to none! Will definitely be returning for ANY and ALL jewelry for the family!

Vi
Review №52

Very friendly family run business. Ive been going to Victoria for at least 18-20 years for all my jewelry business. Have even recommend to friends.

Fa
Review №53

Victoria Jewelers is quite simply a “cut” above the rest. Exquisite merchandise, exceptional service and extraordinary jewel knowledge. Highly recommend their craftsmanship to anyone looking for top quality care. They’re the best in the business!

Lu
Review №54

Incredible customer service. Came in looking for an engagement ring and the staff was really helpful towards someone who didn’t know anything about diamonds. Love that it’s family owned. Very important factor for me. Will definitely be back and would recommend!

Ph
Review №55

I decide to bring my wifes wedding ring and band to Victoria Jewelers after reading reviews on here. My goal was to have the center stone tightened and the ring cleaned on time for our ten year anniversary on May 23rd. After looking at their custom jewelry and the impeccable craftsmanship, I chose to have their team redesign her rings using the existing stones and adding a few extra. Wendy (whos a certified gemologist) assisted through the whole process and my wifes dream ring was created on time for our anniversary. All for an extremely fair price. The new rings were appraised and a description of what was done was provided. We couldnt be happier with the results! Thank you for everything and we will be back soon.

An
Review №56

I went to Victoria Jewelers to get a custom wedding ring made, and I was very happy with the result. They provided a CAD drawing of exactly what the ring would look like, and made sure I was happy with it before making the actual ring. The staff were very professional, helpful, and friendly. Its a family business, so everything was very relaxed, and Chuck and Frank were happy to answer all of my crazy questions. My husband needed a rather unconventional ring (he works with electricity so it needed to be made of a nonconductive metal), and they gave us a huge range of options to choose from, including those from an online distributor which could be shipped to the store with no extra charge. Everything about the experience was awesome, and I would definitely recommend them to anybody.

Pa
Review №57

Great service and personal attention even when not making large purchases. Wonderful to have such a quality jeweler in the Baldwin Park neighborhood. Dustin has been of great assistance during each request for a watch battery, jewelry appraisals, and purchase of diamond for mounting in vintage setting. Thank you.

Jo
Review №58

Beautiful jewelry and all sales persons are no pressure, very educated in all types of gems and diamonds. They make you feel very secure to bring in your precious jewelry and know that in the best hands from small repairs to replacing a gem that was lost. Absolutely a FIVE STAR jewelry store. And their diamonds are over the top beautiful!!!

rb
Review №59

Lindsay and the whole Victoria jewelers team was wonderful to work with. They made the process so easy and so enjoyable. I would recommend them to anybody looking for quality jewelry.

Mo
Review №60

I recently got engaged and was looking for a reputable jeweler in the Orlando area to size my rings. A few friends recommended Victorias and Im so glad I went with them! Their associates are professional, courteous and very knowledgable. Wendy helped me through the entire process and went above and beyond by giving me some more information about my ring. She showed me the magnified GIA number engraved in my diamond and the inclusions that make it unique, which was very interesting. She told me that the ring resizing would take about a week and a half and I received it back, polished and perfectly sized, a day earlier than scheduled. I browsed their selection of beautiful diamond earrings and am now contemplating a pair. Regardless, I will go back to Victorias time and time again. Thank you!

Ca
Review №61

Dustin and his staff did such a wonderful job with restringing and creating bracelets for all our family members from a necklace we brought in. Excellent service and quality !

Ja
Review №62

Brian Hunt has been absolutely amazing through the entire process. He deserves more than a 5 star rating. Will definitely partner with him again for the future!

Tr
Review №63

By far the best jewelry store in central Florida. Dustin and Frank were able to build me the perfect ring for my now fiancé. She said the ring is absolutely flawless! Both men will treat you like family and get you exactly what you want and more. I had to get the ring resized and I was only home for a day. Dustin knocked it out and you could not tell he even did anything to the ring it looks like new! I will never go anywhere else from now on and will always recommend this place to anyone.

Am
Review №64

We have been going to Victoria Jewelers for years. Gorgeous jewelry, craftsmanship and their attention to details is impeccable. Everyone is super friendly! Can’t recommend enough!

Sa
Review №65

I came her to have my mothers engagement ring fixed. They did a wonderful job and the ring looks perfect. Wendy was especially nice and helpful.

Je
Review №66

I would recommend Victoria Jewelers to anyone who appreciates great service and extremely helpful, knowledgeable and personable staff. Brian, a certified gemologist, was fantastic!

Em
Review №67

Dustin and the rest of the Victoria team are absolutely amazing. They taught my husband the ins and outs of diamonds and helped him select the perfect engagement ring. When it came time to purchase wedding bands, I had an idea in mind. Dustin listened and was able to help create a unique and beautiful piece that I will cherish forever. I cannot thank them enough!

Je
Review №68

Victoria Jewelers is one amazing store! The Staff goes above and beyond in customer service. I redid my wedding ring with Dustin and it came out beautifully! I am beyond overjoyed. Anytime my family has a jewelry need this is our go to store!

Ty
Review №69

Victoria Jewlers is easily a best-in-class winner in terms of overall experience. Not only is the staff knowledgeable, friendly, and helpful, they are so incredibly willing to work with you to find the perfect thing for you that you need at a reasonable cost and top-tier quality. You neednt worry about getting a low quality diamond from here. They are all excellent and the honesty and compassion of the owners and staff will only improve the quality of whatever you buy as it was certainly crafted with care, precision, and heart.Look no where else. Look here.

Ma
Review №70

I have had multiple pieces of custom jewelry made at Victoria Jewelers— they’ve made pieces using opals that were left to me by my grandparents. Those stones are so soft and not the easiest to work with and they did an absolutely flawless job with creating the designs I wanted. I’ve worked with both Brian and Wendy and I have nothing but high praises. Everyone in the store is so welcoming and so lovely. I would recommend this jeweler again and again and I won’t go anywhere else for jewelry ever again.

St
Review №71

I had Victoria jewelers custom make my wedding band and I was very impressed with the end result. It looked exactly like the inspiration photo I gave them and it blew my expectations away. I can’t wait to wear it on my special day!

Ma
Review №72

Victoria Jewelers created a customized engagement ring beyond our expectations. We came to the store unsure of where to begin, or what was feasible, but Wendy and Dustin guided us through the entire process, working well within our budget to design a ring personal to us. Creating a design for an engagement ring with Victoria Jewelers was one of the most exciting parts of our engagement – other than the actual engagement, of course!

Sa
Review №73

We love the friendly and honest experience we have had at Victoria Jewelers. They are more than willing to take the time to explain every detail. Would highly recommend!

Ca
Review №74

Great customer service! Dustin knew exactly the right necklace I would need for my diamond pendant!! Thanks so much!!

Ra
Review №75

Everybody was so helpful in picking out the perfect promise ring for my significant other. Thank you guys so much for everything, will be returning for the engagement ring! Hehe

La
Review №76

I can not say enough good things about Victoria Jewelers! They are friendly, professional and have excellent craftsmanship. A++

Ja
Review №77

Ask for Brian! Hes the best! Everyone is super knowledgeable and extremely helpful. Got my fiancée an incredible ring and they made it painless.

Ch
Review №78

Dustin and Wendy are super helpful and care about their customers. They have made two custom pieces for me and both turned out amazing!

Rh
Review №79

Victoria Jewelers worked with me to make special custom pieces of jewelry. They understood my vision and quickly executed the design. I was very impressed with the service I received. Thank you to Brian and all the artists at Victoria Jewelers!

Da
Review №80

I cannot say enough good things about this place. Dustin and everyone at Victoria Jewelers are the definition of amazing customer service. They value your business and make sure you are taken care of. It is a family business and they sure make you feel like family.

Sa
Review №81

My boyfriend and I came into the store today to look at engagement rings to see what he could buy for his budget and what styles I liked. We could not be happier with the help we received. All the rings we were shown were in our price range and we felt zero pressure. Every single ring in the store was beautiful and sparkled even when the lights were turned off. We will 100% be buying my ring from this store. We could not be more impressed.

Re
Review №82

Everyone was so nice and helpful but I have to say that working with Dustin to create both mine and my fiancé’s dream rings was the greatest experience.Dustin went ABOVE AND BEYOND to help custom make our rings. This was truly an unforgettable experience and you can tell how passionate he is about what he does.Thank you Dustin and to the VJ family for making this experience special.

Ni
Review №83

I took my jewelry in to get fix. They call to let you know its ready and they did beautiful work!!! I’m a very picky person about my jewelry I couldn’t believe how beautiful they made my jewelry look!! I am supper happy

Me
Review №84

We love Victoria Jewelers! Beautiful quality pieces. Everyone there is so wonderful and kind. They are our lifetime jeweler. I highly recommend anyone looking for a jeweler to go there!

Ka
Review №85

My fiance and I were looking to reset a family heirloom into my engagement ring. We had been searching for a jeweler to help us with this endeavor for 6 months. Victorias jewelers was recommended to us by several friends and had rave reviews. We went to an a to the store and initially met with Dustin. Immediately, we felt at ease with him. He spent a very long time discussing with us the process of resetting an older stone. He helped us obtain insurance prior to resetting the stone so that if anything happened we were covered. He showed us our diamond on a microscopic level and showed us what to look for in the future to make sure that our diamond is never swapped for a different stone. On top of all of that, he worked within our budget to create a ring that was perfect for us. We had a timeline of about 2 weeks and they were able to do everything that we needed within that 2 week period. On top of that, we were told that for the duration of our residence in Orlando, we could come into the store at any time to have this ring cleaned. Overall, the experience of Victoria jewelers was amazing and their staff is so talented and helpful. We will definitely be returning to them for our wedding bands as well as future jewelry needs.

An
Review №86

I have enjoyed going through Victoria Jewelers every time I add another piece of jewelry to my wife’s collection. They are the only jeweler that I trust to give us what we want. Frank helped personalize my wife’s engagement ring and ever since I have felt connected to the store. All the employees do their best to make you feel welcome and there is no jeweler I would rather be with.

Ch
Review №87

Working with Victoria Jewelers has been the most wonderful experience. My fiancé and I both had family rings and Lindsay helped us to design new engagement and wedding rings from those pieces. The stones were mixed together in more modern, asymmetrical designs and you’d never know they were made from two different pieces. Lindsay was so communicative and shared her professional expertise without attempting to change the atypical vision for the rings. On top of all of that, Lindsay remembered us every time we stopped by and it was almost as if we were consulting with a friend. We are so pleased with the customer service, the beautiful end result of all of their work, and we could not recommend Victoria Jewelers more!!!

Sa
Review №88

Victoria Jewelers is hands down the best place to buy your engagement ring (or probably any jewelry). I looked at a bunch of diamonds from multiple jewelry stores around town and not one of them came close to the quality Victoria Jewelers has. They have very special diamonds that shine brighter than any of their competitors! I spent a month doing my research and shopping and I highly recommend Victoria Jewelers. I worked with Wendy and Dustin for my purchase and they were wonderful. I legitimately feel like they cared about My fiancé and I. It didn’t feel like we were just a sale. My Fiancé can’t wait to go in and personally say thank you to them and give Wendy a big hug. Nothing I say here is going to properly do them justice because they are that wonderful. 10 out of 10 in every category.

El
Review №89

Everyone is so friendly! I have brought several pieces in to either get cleaned or repaired and they always do an amazing job. Their jewelry is gorgeous. I have a few pieces from them that I love so much!

Ad
Review №90

Many many years ago my father bought my mother a 14k gold Vintage Omega watch. Somewhere in the 40+ years of my mother owning and wearing the watch along with moving a few times the back was misplaced somehow and never to be seen again. After my mother’s passing I was left the watch. I wanted nothing more than my wife to wear it as my mother and my wife were extremely close. Over the span of two years I made inquiries at 15+ jewelry stores about getting a replacement back or having one made. Unfortunately I was only met with “We don’t do that or the parts aren’t available”. That is until I went into Victoria jewelers. Dustin and his expert team of jewelers were able to make a bespoke 14k gold back for my mother’s watch without issue. It turned out beautifully and my wife loves it. The watch will now have a chance to be passed down to our daughter, and for that I’m extremely grateful. A huge thanks to everyone at Victoria jewelers for showing me a level of craftsmanship and customer service that I didn’t know existed.

Gr
Review №91

Excellent service and high quality work. Beautiful jewelry and super friendly staff. Highly recommend!

An
Review №92

Victoria Jewelers is the absolute best. My husband and I have been married for 6 years. When we got engaged, my husband proposed with a family ring. The diamond was a heart shape and small and the setting was very dated. We lived in California at the time and I had the ring reset there. I loved the new setting, a delicate white gold band with diamonds down each side with the heart solitaire. Even though we had the ring re-set, we always knew we were going to upgrade the ring one day. Over the years, we saved some money and I saved pictures of rings that I liked. Finally this year, my husband asked me if I wanted to go ring shopping. He researched jewelers in the Orlando area, and found Victoria Jewelers, which happens to be right near his job. My husband saw Victoria Jewelers had great reviews and saw on their website that their diamonds are responsibly sourced. When we went to the store in Baldwin Park, it was beautiful, and the staff was so friendly. Immediately, Brian offered to help us. We told him our story and he understood this was a big deal for us because it’s something we’ve been waiting to do for years. He started by asking me questions about what I wanted, what I liked and showed me different rings. He asked our budget and was mindful of what we could afford. As I described different things I wanted in my new ring, Brian realized, I didn’t want a whole new ring. He suggested I keep the setting I had, and we just look at loose diamonds to drop in my setting. He showed me a diamond he warned me was out of my budget but promised he could get a stone nearly identical within our price range. When he held the stone over my setting so I could see it, I started to cry. It was perfect. Brian offered to order some loose diamonds for me and said I could come back and look at them and pick one. Brian ordered several stones and the next week we went back. He wound up not even showing me a few of them because he said they didn’t meet his standards. He walked me through the details of each diamond and I picked one that was nearly identical to the one he showed me that was out of our budget. We paid for the diamond and I left my ring at the store. Brian called me the next day and told me he sensed some hesitation from me the day before. Brian offered to remove my heart diamond from my original ring, and temporarily put the diamond we bought in the setting so I could get a better look at the ring as a whole and a better idea of what it would look like. I was so grateful Brian offered to do that for me because the fact that I couldn’t picture it all together was actually making me very nervous. I rushed down to Victoria Jewelers and tried the ring on. It was perfect, again I cried. I told him I loved it and one week later, my ring was ready. I was so impressed that Brian was so in tune to my feelings and what I wanted. This was a very big purchase for me and my husband, one we were very nervous about. But Brian made us feel comfortable and confident in our decision and I could not be happier with my new ring!-Michelle Imperato and Andrew Lewis

De
Review №93

Frank and his staff are wonderful... friendly and helpful but most of all jewelry geniuses!! The pieces they have made for me are gorgeous! You are missing something wonderful if you don’t go visit them!

jo
Review №94

Dustin Brake was phenomenal in explaining anything and everything about my diamonds I brought in to make an engagement ring and wedding band. He made sure everything was going to fit perfect on my fiancé’s hand. Absolutely beautiful work!!!

Ly
Review №95

It was a pleasure to work with Wendy a Certified Gemologist who taught me how to identify my diamond. I love it even more. We worked together to create a new setting and earrings to match in soft rose gold. I am so happy with my re-imagined, re-made diamond necklace/earring set.

Jo
Review №96

I have been going to Victoria Jewlers since I proposed to my wife and bought the engagement ring that I gave to her 8 yrs ago and couldn’t be happier.We love Frank and the gang!Excellent service and Highly recommend!!!

Ch
Review №97

Everyone is extremely helpful and professional. Ive had a great experience finding the engagement ring that was perfect for my fiance, I also went back and got the wedding band to match and they were just the great!! 10/10.

Di
Review №98

Excellent service as always! I dont trust my jewelry repairs to any other jeweler. Thank you!

Na
Review №99

Always ready to help with what you need..today I had prongs on a ring checked, and one was MISSING! Remember to go in for these maintenance checks!

Jo
Review №100

All I can say about Victoria Jewelers is that it is awesome. My fiancé and I worked with Brian when we made our engagement ring. We were expecting to possibly have to look at other jewelers as part of the process, but we knew right when we started talking to Brian that Victoria Jewelers would be the only place to look. They will work with you so that you will get exactly the ring you’re looking for. My fiancé loves the ring and we highly recommend it to anyone looking to get engaged.

Information
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100 Comments
5 Rating
  • Address:4845 New Broad St, Orlando, FL 32814, United States
  • Site:http://victoriajewelers.net/
  • Phone:+1 407-895-0047
Categories
  • Diamond dealer
  • Jeweler
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
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