user
Thompson Jewelers
2558 E Colonial Dr, Orlando, FL 32803, United States
Appearance
Thompson Jewelers
Comments
An
Review №1

Recently, I shopped at Thompson Jewelers for an anniversary ring. This was not my first time in the store. My husband purchased my engagement ring here 35 years ago. We, along with several of our family members, have been loyal to this family owned business ever since. You will not find a better place to buy quality jewelry! Vickie and the staff were so accommodating. I took my time making my decision, never felt pressured, trusted all the information I received and was very happy with the quality and price of my ring. Many thanks to Mr. Thompson, Vickie and Dalton for exceptional service and beautiful jewelry!

Na
Review №2

I definitely recommend them to anyone looking for quality jewelry and great customer service! Bob and the owner are simply amazing.

Ke
Review №3

Got multiple jewelry repaired it was a quick process and fair pricing compared to other jewelers in the area. Took about a week for 3 pieces. Very happy will return

Al
Review №4

This family owned jewelry store hosts some of the most well-informed and professional jewelers in all of Florida. They helped me find the perfect engagement ring for my fiance while providing a relaxed and non-sales-pushy environment. On top of the items they had in store, and in some of their other locations around Central Florida, Thompson Jewelers also offered specialty ordered pieces online with competitive pricing. I will (and have) be going back for all of my jewelry needs. Thank you Thompson Jewelers for helping make our special day that much better !

FI
Review №5

Excellent customer service!! You will feel at home with Thompson jewelers. I highly recommend them to help you and take care of you!!

Ca
Review №6

Honestly, if it’s any jewelry store I’m recommending Thompson Jewelers!I was able to walk in and get the engagement ring I wanted for her. 100% satisfied wifey LOVES IT and they made sure of that !!!

Br
Review №7

Thompson Jewelers is my go-to jewelry store. The jewelry is beautiful quality and they offer amazing prices.

Li
Review №8

Bought a beautiful wedding band for my honey, that we picked up this morning. They were able to have it engraved in Russian I Love You. When my Toli read it, he smiled.Thank you Thompson Jewelers for going that extra step to fulfill exactly what I wanted.

S
Review №9

Had the pleasure of meeting Bob at Thompson Jewelers. He was super friendly, helpful and knowledgeable. The products in this location were really nice and working with Bob confirmed my decision to make a purchase. Great service!

Jo
Review №10

Great place. Bob very helpful and knowledgeable, fixed my broken necklace instantaneously. Will be definitely returning for future jewelry purchases!

Sa
Review №11

Great local jeweler. Took a ring to be re-sized, and a solitaire ring to be attached to my wedding band and have the diamond reset. Excellent workmanship - they set the diamond at a lower height to match the wedding band and soldered the two rings together so well they look like they were originally made that way. When my husband bought me a pendant necklace and we took it back to get a longer chain, they replaced it with a longer adjustable one at no extra charge. Highly recommend for great customer service, quality of workmanship and selection.

Cl
Review №12

The sales people were really nice and helpful. We waited until the last second to get my fiance a ring and it was ready to be picked up within a week (which was sooner than we thought) and in plenty of time for our wedding 💒

Tr
Review №13

Proposing and getting married can be stressful enough. Finding the right ring to ask the question and the right rings to wear with your partner for the rest of your life together can be daunting. Bob and the entire team at Thompson Jewelers took all of the stress on their shoulders during this process and created three stunningly gorgeous rings for me and my wife. From my first inquiry til picking up the rings they have earned my familys business for a lifetime.

Ja
Review №14

Thompson’s Jewelry has been incredibly helpful thru my visits to the store! My most recent visit was to sell and get rings sized and repaired! One was challenging! They did not hesitate, confident and assuring me that it could be done!I trust them and enjoy the friendly response to me as their customer! They are my jewelry store location now!!

Ho
Review №15

Bob and his team came highly recommended and Bob did not disappoint. We had a great experience with a repair on a very special piece of jewelry that Bob was able to do for us while we waited. We will absolutely be back and had a great experience!

G
Review №16

Thank you Mr. Bob you were so helpful and had wonderful customer service. I also found it very good that you were very knowledgeable about precious stones and metals. I recommend everyone to come to Thompson Jewelers. Youll find trully beautiful and unique jewelry for yourself or as a gift for someone special.

Ta
Review №17

Such great people. I got my engagement ring and both wedding bands here for an absolute steal. Theyre so nice and patient, we probably came looking 3 or 4 times for each round. Nobody ever pressured me into buying, when I wasnt ready, so be it. It really does feel like a family. Save your money and shop here.

Ba
Review №18

Worked with Bob and he was SO helpful. My necklace that I have worn for two years (never taken it off) broke and he replaced the chain for me. Even offered the holiday discount that went out in the mail. They’re so nice and offer great customer service. Will be back again!

De
Review №19

My wedding rings came from Thompson Jewelers. When my mother needed her engagement ring to be repaired, Thompsons was the obvious choice. Bob was very helpful. He and Vicki are long time fixtures at Thompson Jewelers. Mom was very happy with the repair. Said it looked like it was new. Thanks Thompsons.

Do
Review №20

I would highly recommend Thompson Jewelers! From the moment you walk through the door, you feel the warmth and professionalism. They are ready to help you; and it’s apparent how much they love what they do. I am grateful for their service, and look forward to many trips back to Thompson Jewelers!

Ma
Review №21

I have been to several other jewelers in town who seem to have an arrogant attitude.What a breathe of fresh air to visit Thompson Jewelers! Not only was the gentleman who waited on me delightful, but another jeweler walked by to help someone else and asked me how I was.Repaired my piece on the spot at a fair price. Very happy with them. Will definitely make them my jeweler if choice!

Da
Review №22

Took my watch in today to adjust the band and Bob was so very helpful and friendly. My watch fits perfectly now. I highly recommend them.

Ad
Review №23

I bought a ring for my wife for her birthday online from the Kissimmee store. They sized it and drove it to the Orlando store for me (I live in Orlando). I noticed a small imperfection in the ring due to resizing. They told me they didn’t feel comfortable trying to fix it because it might drop diamonds in the future because of the nature of the repair. I was pretty bummed. But Vicky totally made it right. In fact, they went above and beyond. They replaced the ring with a better one (more carats). They resized it and even gift wrapped it for me! And I didn’t pay a dime extra for any of it. I thought businesses like this one were extinct. They showed me they really cared. Thank you all for your hard work and kindness. Shout out to you, Vicky! By the way, my wife LOVED the ring.

Jo
Review №24

Very fair prices and fast repair, great quality ! Highly recommend:):)

Pa
Review №25

Awesome service. Took my necklace and it was fixed within minutes!!!! Thank you!

Da
Review №26

I found them very professional and they help me through making a decision I need to make on the maintenance of my Druery. It was stress-free, and Bob made it fun. I recommend their service to anyone.

Ju
Review №27

What an amazing shopping experience! We had such a great time with Sterling, as he helped us navigate our purchase. Its a family owned business that treats you like family.❤️ They were all so kind, caring & knowledgeable. If you want great jewelry at a great price, Thompsons Jewelers is the place to go!

ka
Review №28

We had a fantastic experience at Thompson Jewelers today. The service was impeccable and we are happy to support a good, wholesome, family-run business. We highly recommend them!

Br
Review №29

I have been using Thompson jewelers for years now, and I’m always treated as if were family. Everyone is so helpful and they try to give you the best prices.

De
Review №30

Fabulous jewelry store! I have gone there for at least 20 years! They have beautiful jewelry, and they are great at repairing as well! Thank you, Bob, for your terrific service! I highly recommend this jewelry store.

An
Review №31

Bob at Thompson Jewelers was amazing! He helped answer all my questions, and helped me pick the perfect wedding/engagement band set for me and my fiancé! I highly recommend this location for all jewelry needs!

Je
Review №32

Always helpful, great repair work!

Je
Review №33

This place is amazing I came to get my wedding band resized and my engagement ring fixed and they were both done in 2-3 days and they came out beautifully I truly recommend this place and they are respectful and nice and I would be returning in the future. Highly recommend thank you again Thompson’s Jeweler ♥️

Mi
Review №34

The staff was very helpful, knowledgeable, and kind. Great all around experience! Looking forward to doing business with them again.

ta
Review №35

Awesome doing business with Thompson Jewelers. Bob our salesman was very helpful and friendly. He knew his stuff. I would highly recommend him as a person to see if youre in market for jewelry.

Jo
Review №36

Worked with Victoria and she was great. Took care of what I needed in a timely manner and also very professional. Totally recommend this place to get or fix jewelry.

Ja
Review №37

Bob was thoughtful and patient, we appreciated working with him for the perfect ring!

Ja
Review №38

I went here for a repair and they knocked it out of the park. Great service, great price. Will recommend them to friends.

Ma
Review №39

Very happy with Thompson Jewelers. The customer service is excellent. My recent visit was to replace a chocolate diamond in my ring. The replacement diamond was a perfect match. Much thanks to Vicky and team at Thompson for their on-going care and service.

Go
Review №40

Bob Lai is the best he was very patient and take the customer service to the next level

Je
Review №41

Genuine hospitality! They are awesome!! I visit Florida often and Im excited to have a jeweler to come to on my vacations. Will definitely be back!!

Wi
Review №42

Got my wedding band and I loved it! Great customer service and staff is very personable!

Si
Review №43

Great service and craftsmanship!

Li
Review №44

I’ve been a fan Thompson’s Jewelers for 25 plus years and strongly recommend them for all my jewelry needs!Everyone is friendly and very accommodating!My fiancé and I recently purchased the perfect wedding set!@Sterling, thanks for your help and for being so awesome!

Pa
Review №45

Recently Ethnos360 had a gift of jewelry that needed to be sold so the proceeds could be used in the cross-cultural church planting ministry. Thompson Jewelers was referred to us. They were professional, forthright, trustworthy and generous. On a rating scale of 1 to 10 with 10 being the best their performance was unquestionably a 10. Thank you Thompson Jewelers.

Co
Review №46

I very much enjoyed my recent visits with Vicki and her team at Thompson’s jewelers!!!! So family friendly and welcoming!!!!!! Amazing selection and I love that it’s a local business at Christmas!!! Thank you for finally giving me a local jewlrey store in Orlando!!!!

Ja
Review №47

Great store had a small misunderstanding over some coins but they took care of it no problem at all very well professionally I’m very happy and will definitely be going back great shop awesome and caring staff

Ta
Review №48

Mr. Bob was extremely helpful. I had a small repair and he fixed it right away., pleasant and efficient.

Jo
Review №49

I went through several jewelery store around my area and Thompson Jewelers is the best. Great customer services and Bob Lai took so much of his time to help me out. 10/10 I would recommend this store.

Da
Review №50

Thompson Jewelers is an amazing jewelry shop and the staff is very nice and reliable. They have quality jewelry and have great customer service. Please stop by and check out their inventory!!! Beautiful items!!! Will continue to shop there! Thanks for a great experience!

Er
Review №51

Great people and a great location. Good jewelry and they are upfront on pricing. Highly recommend

Ma
Review №52

Came here to get my ring fixed, the head was bent and a diamond was missing. Their customer service was excellent and they fixed it quickly and for a very fair price!

An
Review №53

I just like the services of this jewelry store! I have frequented them for over 5 years and have never been disappointed. They offer excellent service, are super friendly and very skilled. They truly care about their customers and it is the only place I will do business with. Recommended!!

Ra
Review №54

I have been here to get battery replaced for my watch and to have a gold bracelet repaired. Must say you feel comfortable and you feel welcomed. Beatiful jewelry and I must say the repaired bracelet was well done. I give it a 5 star definitely!

Ja
Review №55

Highly recommend this jeweler, Bob was extremely helpful with finding the perfect setting for our engagement ring. Cannot recommend enough!

Vi
Review №56

The best ones I bought my bracelet on Saturday in this jewelry store I am excited with my bracelet I recommend them if you want to buy good jewelry visit them that they are at you disposal 💪💪👍👍

En
Review №57

Bob was really nice and helpful explaining different prices for different types of rings when It comes to sizing, fixing stone placement, and re tipping. Ring came back polished looking brand new and fixed!

Ka
Review №58

Did a wonderful job resizing my engagement ring. It was a ring from somewhere else and they had fair pricing. Even got it back 5 days sooner than they expected. Thank you Thompson Jewelers!

Th
Review №59

Thompson Jewelers are my first ever jewelers and they are great. The supply me with my engagement which my wife loves very much and also the wedding. We are pleased with their service as they are fast responsive and pay attention to details. My experience there is phenomenal

Ma
Review №60

Thompson Jewelers was the first store on my list of stores to visit to possibly buy some jewelry and boy am I glad I went there first! The sales person who helped me (Sterling) was nice, friendly, and was not trying to aggressively sell me on anything. He was very informative and gave me a really great deal on some beautiful earrings for my Wife. I HIGHLY recommend going to Thompson Jewelers first if you’re looking for a great gift!

Bo
Review №61

Found exactly what we were looking for in a wedding ring and band. Excellent quality and reasonably priced. Customer service was excellent. Bob was very friendly and was able to answer all our questions. Id recommend Thompson Jewelers. Theyve been serving Orlando for many years, and was one of the reasons I chose to visit their store, plus other family members have made purchases there as well and were pleased with the quality of the product and service.

Au
Review №62

Great service, very knowledgeable and supportive staff. Bob is amazing as is Mr. Thompson, thank you for making our experience easy.

Er
Review №63

Very reasonably priced, friendly staff and quick service. I dropped my engagement ring off to be resized and received it back the following week. The work itself is flawless. Highly recommend this jeweler.

de
Review №64

Good experience working with Bob! They fixed my jewelry quick and were very knowledgeable. Would ship again.

pa
Review №65

I have been doing business with Thompsons for over 30 years. Very trustworthy and they always have something I want (lol). I feel I am part of the Thompson family. Everyone is so helpful and will go out of there way to help you find what you are looking for. I would recommend Thompsons to anyone.Pam

Je
Review №66

The nicest selection of jewelry, great prices, family owned, excellent customer service! The best jewelry store in Central Florida!

Ja
Review №67

Vicky was extremely helpful and informative. I felt very comfortable and it is also my girlfriends favorite jewelry store. Vicky got me the perfect engagement ring and very quickly too.

Ka
Review №68

Great jeweler, excellent services and customer focus!

ni
Review №69

They did a wonderful job replacing a precious stone in my engagement ring. I have a nontraditional ring and they fit my setting perfectly with a beautiful opal. Wonderful work and even better price! Other jewelers that I went to were asking a lot more, just for the stone.

Ya
Review №70

Vickie Woods was a great help with assisting me find my necklace ..

Vi
Review №71

Great service and very helpful.

Va
Review №72

I will never buy Jewelry from anywhere other than Thompsons again! They are the best!!!!!! Sterling from the beginning was welcoming and knowledgeable in what i wanted. I was seeking a second wedding band for my ring and needed it to be custom. Sterling explained the process and even tried to help me find another band to save money. He communicated with me from start to finish. I never felt unsafe leaving my jewelry with them at all. Their prices beat all larger jewelry chains and you get beautiful work. My second band is perfect and i love my ring even more. Thank you so much for all your help Thompson I will be seeing you again soon 1/23/2017

Mi
Review №73

What a beautiful store! I will absolutely be returning here. The BEST Orlando jewelry store by way of quality, customer service, and over-all good energy. Anna Rae was informative, kind, and lovely!

su
Review №74

Great service!!! Been coming here for years, Family owned great people, love them!!!

Yo
Review №75

I went in just to browse and i was wowed and amazed at the level of customer service and outstanding advice from Vickie and Sterling. I ended up making a purchase that i am extremely happy with. I recommend to anyone to just stop by and engage in conversation with the staff but be prepared to walk away feeling blessed to have entered through those doors. God bless Thompson Jewelers for blessing me.

Ty
Review №76

The staff are friendly and very helpful. I’ve been in the past two weekends for various needs, and they’ve been attentive and able to assist in every manner. For a local jewelry store, they offer a wide variety to cater to nearly every taste. From diamond studs, to bridal jewelry, to fun rings for men, any customer would have a hard time walking out without a sale. I didn’t leave empty handed!

Li
Review №77

Just bought the most beautiful earrings at Thompson’s Jewelers. Luanne was a joy to work with and the whole team was exceptional. We will certainly be back.

La
Review №78

Awesome experience! I took my grandmothers ring in to have the stone tightened. They had it ready in 3 or 4 days. Not only were the prongs tightened, they smoothed out the bent parts of the band and shined it up real nice. Great price and top notch service! I love that they are family owned and operated as well :)

Br
Review №79

Found this place by looking at Google reviews. Let me tell you, this store does not disappoint with jewelry repair. They fixed my silver necklace for a reasonable price and even pinched a segmant back together at no charge. To top it off, they polished my necklace. Overall great experience and I highly recommend.

ro
Review №80

Great place to find that special something for that special someone!!!

Ma
Review №81

I went to sell some jewelry that just sits in a box in my dresser. I was pleasantly surprised for it was worth hundreds. I was thinking of discarding two pendants, but the gentleman suggested I keep them both because they are family heirlooms. He helped me to match one of the pendants with a smaller chain and it made all the difference. This is the third time I have been to Thompson Jewelers and the third time I was pleasantly surprised.

De
Review №82

Thompson Jewelers is definitely the very best in Orlando! Family owned and serving the community for many years. They have gorgeous quality jewelry, great prices, great people, and its always a wonderful experience. I always feel like a valued customer and am always pleasantly surprised. The staff is excellent and have always gone above and beyond. Thank you Vickie for ensuring everything was done just right and for always keeping me updated. I highly recommend Thompson Jewelers!

Em
Review №83

This place is one of a kind! They helped my fiancée pick out the perfect engagement ring. I love it!! We chose to purchase both of our wedding bands there and Vickie made our experience seamless. She did not it pressure us into making a hasty decision, but instead was very patient while we both decided on our favorites. In addition to helping my fiancée and I, Thompson Jewelers repaired my mother’s jewelry as a sweet wedding gift for her. We love this place and will be back for sure!

El
Review №84

Very friendly staff with a personal touch. Feels good to be remembered and treated well every time I have been there. Work completed very timely and as promised. I trust them

Ro
Review №85

Awesome staff was patient and informative!

Jo
Review №86

Thompson Jewelers has been a part of this community for many many years. Always very nice. Always honest and very reasonable prices without compromising the quality of the most beautiful inventory in town. I know many people who have been going there for years. Will be a customer for life!

Cl
Review №87

After having a great experience purchasing my wifes engagement ring here, we decided to get our wedding bands here also. We had the pleasure of working with Bob, who was very helpful and patient with us. He did a wonderful job making suggestions within our budget. We will definitely return to Thompsons in the future for any other jewelry purchases.

Ma
Review №88

The staff was very attentive and nice!

Ge
Review №89

After being to Tiffanys, Macys, Cartier, Zales and even Costco, I was referred to Thompson Jewelers by a friend who had nothing but the best things to say about the company. After my experience with them, it is easy to see why.I came to them with an impossible situation. Equipped with just a picture of a ring that I knew my girlfriend liked, and a diamond given to me by my grandparents, I only had 3 days, and1 hour lunch breaks to find a setting that would match the diamond and picture. After explaining my situation to them, the Thompson family sprung into action, and it was impressive to say the least.The grandfather began giving me a rough evaluation of my diamond and explaining the 4 C’s of diamond buying to me, while his two grandsons and wife began finding settings that matched the picture. With two locations, they have a sizable selection to choose from. After coordinating between both locations, they were able to find the exact setting from the picture and one of the grandsons drove my diamond to the other location to get it set.Using only 3 days, they allowed me to give my girlfriend ring of her dreams, with our family’s heirloom diamond incorporated. Not only that, they called me while they were setting the ring and informed me that it would be $1000 less than the price originally discussed. In the end, I was able to propose to my girlfriend with a ring that brought her to tears. Needless to say, she said yes. The Thompson family understands the magnitude of the occasion that is proposing to your soul mate, and will work tirelessly to ensure you are equipped with the perfect ring to do so.

An
Review №90

Vicky and Mr. Thompson were amazing. They had a great set of selections for the setting. They helped verify the ruby I had purchased and were really professional. Definitely would recommend them for an engagement ring.

DA
Review №91

Its hard to find a place for the biggest moment of your life, but here, it really seems like they take every consideration to make it easy and exciting! Definitely coming back!

He
Review №92

Great place. Sterling is the best. Ask for him and you wont be disappointed!!

Ca
Review №93

My favorite family owned jewelry store. Beautiful jewelry, honest prices and great service. Their yearly sale in June is a must!

Ma
Review №94

Thompson Jewelers has been my jewelry store of choice for the past 5 years. They have a great selection, and personable staff. If you are looking for good quality and great care, look no further than Thompson.

Da
Review №95

Thompson Jewelers treated us very well. We went in wanting to find a birthday gift and needing to stick to a budget Stirling made sure that we found what we needed. They also had a beautiful selection of jewelry. I highly recommend.

sh
Review №96

Clean bright neat store, nice selection, knowledgeable, friendly staff. Able to find a gift for son. Thanks 😊

Bo
Review №97

Great place! Very friendly and helpful! They now have all my future business, for sure!

To
Review №98

Sterling gave incredible customer service by providing great recommendations and making sure we were satisfied with the product we were getting. I will recommend this store for any jewelry needs. Great family owned business.

Yv
Review №99

They are the best in Orlando. Quick in and out. They have the finest jewelry in Orlando. Love them. My husband purchased my wedding ring from there. I purchased his band as well from there. Cant wait for my husband to get my third band to add to my ring. Whenever I take it in to get cleaned or when I got it soldered together it was quick and they called us to pick up fast. I will def. continue to do business with them and highly recommend everyone there. Their prices are GREAT!!!

Sh
Review №100

I don’t want to use words like awesome, friendly, courteous, respectful people those are typical words use oftentimes but that’s exactly the kind of people they are and exceptional customer service . The jewelry selection is fantastic and I always receive compliments. I love the unique style jewelry they have and I would recommend you visit.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:2558 E Colonial Dr, Orlando, FL 32803, United States
  • Site:https://thompson-jewelers.com/
  • Phone:+1 407-895-9499
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations