DO NOT GOT TO THIS STORE AND SOEND YOUR MONEY IF YOU’RE BLACK!!!!!!! the minute I walked in the door I felt unwanted and watched. This store is not black owned and has no idea how to properly treat its customers. How can a store whose very existence is to care to the beauty trends and hair care for black people be so uninviting.
Great prices and even better staff. Not sure of the womans name who helped but she was a absolute delight to deal with. I even got everything I needed while I was there and picked up some things I could use for my daughters waist length hair. I will definitely revisit this store again.
This place is totally cool. The staff is sociable. Prices for products are reasonable. Kathy has worked 💪there for over 8+ years,, and knows Everything about hair, makeup 💄, and beauty. Without her, this would not be possible.Must go 🚶and see. A+
Staff member is nice and attentive she was very helpful, also theres something there for all sorts of people, price are reasonable.
Even do is located in a no so good neighbor hood i can almost find everything thst im looking fot when im looking for hair products.
Great selection of products.
Great place to shop for hair care needs and more.
Always great customer service! The best prices and hair that other stores dont carry! I wish they bring the shoe selection back!
They have cheap nail supplies. Will definitely go here again to get nail tips for a dollar.
They have a lot of varied hair products. Great
The location of this beauty supply is extremely convenient, the price total builds up quickly though. You can easily spend $60 on just 4-5 products alone here. I always get surprised because the products I pick up are not an impressive size, whether its for hair or skin. Certain oils are pricey though brands claim them to be pure though theyre mixed with other ingredients and diluted. Going back to a positive aspect is that the workers here are very helpful, along with having respect. Good people, and good work ethic amongst themselves.
Big selection a little pricey but the lady that assists with the wigs and hair products is great.She goes above and beyond to help you.The others need to engage more with costumers
Best hair store in town, friendly staff and the wig lady is the best at helping you pick out a wig.
We go here all the time for out hair needs. Shampoo, gel, edge control, etc. Closed completely on Sundays though.
Not only did my husband have to drive over 30 minutes to get to this location to purchase and item for me that I’ve previously confirmed was in stock but this unprofessional hair store closed 5 minutes before closing time! My husband opened the door and an alarm was going off because they closed the inside door and refused to let him in to get the one item I called in for. I’m extremely upset and they’re pretty much rejecting customers and letting the owner lose money because they want to lock up 5 minutes early. Unbelievable . I will never shop here again
Found purchase easily, clerk was very helpful. Prices were reasonable, service with a smile.
I love this hair store! I used to live nearby, but Ive recently moved to St. Cloud. When I say that theres NO hair store there, I mean that theres literally NO hair store in that area.I had to drive to Kissimmee to find a decent hair store. It was good, but not what Im used to.
Stop spending your hard earned money with people that dont respect you because of the color of your skin. You cant change that. They can change their ignorance. Today I watched a lady ask if she could use the restroom with her infant daughter who was beginning to pee. She had her hands full of items and put them to the side while she was trying to have her baby use the restroom. Asian guy pretended not to hear her the 3 times she asked before she tapped him on the shoulder and asked again. He LIED and said they dont have a restroom. They do, they just dont allow customers to utilize that part of their business. Had their been a sign on the door that said no restroom or we do not allow the use of restrooms I could understand. That little girl used the potty all over herself because of their BS. I will NEVER shop with them again. To that mom, Im so sorry you had to endure that type of treatment.
They had everything I need.
Have a very huge variety of hair things... And love their wigs and their customer service is so fun to be around
Well organized with a variety of supplies ranging from human and synthetic hair, hair products, skin care, make up and accessories...
Ive never had a bad experience visiting Royal Beauty. Ive moved twice and even when they moved I still buy my products from them. Worth the travel for me.
They are always busy and never want to assist customers.
Every one is super nice unlike other stores where the management think all the people of color are stealing... From the time you step in the door you are greeted and if someone was engaged in convo they appologize afterwards and assist if needed... I will always come here due to this great service 💓💓💓
Always can find and get exactly what Im looking for. The lady that is always there to help with the wigs is awesome!
I love the big selection of children hair accessories
They have everything I need. Not a high class area yet they have good prices
This beauty supply is okay for things like glue, boppy pins, box perm etc... I wouldnt go here for any bundles or pack hair ..way too expenses for the quality. I gave 4 stars because the customer service was really nice and because they do have a nice selection of cute scandals
Sometimes theyll charge you extra or they wont put the correct price on the items.
ALL THE PERMS ARE EXPIRED !!!!SOME HAS EXPIRATION DATE FOR JULY 2015!!!!DO NOT PURCHASE BECAUSE THEY WONT REFUND YOU!!!! I
My store for sure hands down... Great staff friendly
Big selection overall nice people. Not to big on refunds so check your stuff before you leave the store
Great items available for purchase. Meets my needs every time. However, the owner is not very friendly, patient or understanding to the customers.
My friend works here, they have a nice selection!
Quality of products as well as pricing is very good.
Has everything I need but definitely over priced
Best hair store they have everything and have deals also
Please turn on the air!! It is so hot in this hair store it made me feel sick. Just turn on the air.
Terrible service! Bought a ponytail, when i open the package it comes with, the hair keeps shedding! Like if it’s new the hair shouldn’t be shedding like that. Then I came to talk to the owner, lady goes and say oh the owner is the here and they can’t even exchange or gave me credit. I am what ?! She goes oh all ponytail is final sale. No one told me that. And top of that you can’t even open it to see how it is...if it’s final sale, they should at least let you open. I ask to call the owner, let him know about the situation, she goes oh he in an appointment, really? It was like she didn’t even care! I told her open it and all and she goes ohh it’s not shedding. When hair is coming out in her hand SMH. She could of least let me get Credit. Is cause they know their selling hair that is CHEAP! I don’t recommend this store!! Stay far!
ALL SALES ARE FINAL. I’ll spare you all the details. If you make a mistake and purchase the wrong hair, and they do not carry the hair you need, they WILL NOT refund your money.It’s IS noted on your receipt. Even if you request a refund 2 seconds after you make your purchase, you WILL NOT get a refund.Never bite the hand that feeds your business. Customer Service is the #1 reason consumers choose to return to your establishment. 👎🏾
To high on wigs prices
I love this place they get all my money. Thank yall
A very beautiful store
Worst hair store, no exchange, bought some products, walk out the store, change my mind to a different product, they refused to do the exchange, careful what you buy in this store
There okay need fresh new hair
Great customer service and very polite
Really helpful and patient.
Good selection but extremely over price nonexistent customer service. I’ll stick to online shopping
Beautiful wigs
My favorite place
Great place great hair and hair products
Good hair products
Customer service was very helpful
She got wat she wanted
Was great always nice
Its ok ...customer service sucks a little
Big selection of items.
Very expansive!
Wonderful customer service
They are really friendly
Cashiers was rude in front
I cant even call then to ask them a question.
Clean place
To high
Getting ponytail
Great job
Nice
Very good yesterday we were iris and alida
Cheap
They have good prices