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The Original Mattress Factory
730 W Sand Lake Rd, Orlando, FL 32809, United States
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The Original Mattress Factory

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Ch
Review №1

First, my husband and I want to thank Thomas for such an informative discussion. He didnt need to sell me because I am from Cleveland and my whole family has purchased mattresses from The Original Mattress Factory. I had already made up my mind! The quality and comfort is amazing. The very competitive pricing makes me wonder why anyone would go anywhere else. I had to drive from Lakeland to get here but it was so worth it!

Ra
Review №2

Just want to give an excellent review. Yogi the sales rep was sooo helpful in helping us select the perfect mattress to fit our needs and made 2 trips to ensure all our merchandise was delivered on time as promised. Would highly recommend visiting this store for any future matress needs. I will definitely go back in the future and highly rate this company for excellent customer service as well as good merchandise for reasonable prices. Thanks again to yogi for helping us with our needs.

Ga
Review №3

As usual, after shopping everywhere else, we ended up at The Original Mattress Factory to buy the mattress we needed for the guestroom bunk bed. They had the lower profile mattress we needed--clean, well-made, considerably less expensive than the other mattress stores, and even in stock.Since they let you see the factory behind the showroom, you know that you are getting a totally NEW mattress, not simply new upholstery and padding on a used set of springs. Thats not the case at many other mattress stores.This is our sixth purchase from them over many years. They produce a great product, right here in Winter Park.

Sh
Review №4

I will never buy from another company. We have purchased beds from them in more than one state and have never been disappointed. No high pressure. Seeing the factory never gets old and all of the staff from sales to delivery are terrific. Our most recent purchase last week was in Winter Park. Delivery was as scheduled and the prices cant be beat since there is no middle man. I strongly urge anyone looking for a new mattress to go to this company. You wont regret it.

Sh
Review №5

Great mattress, great store experience & great experience with the delivery. In the store, Chris was more than helpful when explaining the different mattresses and was “all about the customer.” At one point, there were 3 different families in the store at one time, and he handled all of us with ease. While helping one family, he never forgot about the other two and made us all feel like we were the only ones in the store. The delivery people were on time, polite and went above and beyond. Lastly, with Chris’ help, I got the perfect mattress and love it. Great experience all around.

Br
Review №6

Thomas is a wonderful person who explains everything with great detail and honesty, the mattresses are excellent, great quality, and the best of all they have an affordable price for a great mattress. # purchased 2 twin mattresses for a bunk bed 😁

Ka
Review №7

We bought a new mattress with springs, not memory foam! Thanks Thomas, were so happy and you made it so easy to do business with your company . We will tell everyone we know about you!

An
Review №8

Mark helped us at the Winter Park store in FL and he was awesome. We are returning customers who purchased our first mattress 10 years ago. We own a Super Pillow top and that was the same one we had before. We decided the product was so good to sleep on and lasted us 10 years why go anywhere else. Plus the fact that when I did the research for the same quality mattress at one of the other box stores iit was twice the cost!

St
Review №9

I love everything they do here.The presentation can be a little long, but they definitely prove their point about the workmanship and quality of their products. I am completely satisfied with my purchase. I have not slept this good in years. Thank you Tom and Quentin for helping me with my mattress.

My
Review №10

Looks like we made a good choice with the Original Mattress Factory. Our back pains have faded away. I can actually sleep later without pain. We bought Luxury Firm Orthopedic sets at a price about half of what others were selling for. The sale was made easy by sales person Paul Tincher. He guided us to the orthopedic mattress and working box springs that are best for us. Paul did not attempt to oversell us. Delivery was fast and easy. The two men were fast and efficient. We are very pleased that this has been such a good experience.

Ch
Review №11

The entire experience was very professional. Enjoyed the factory tour and time to try out all the different mattress styles. Everyone was very knowledgeable and helpful. Delivery was on time, quick and efficient. First night on the new bed was wonderful, looking forward to many more years of restful sleep

Al
Review №12

Very pleasant. No pressure sales. Very informative. Will go back if decide to purchase the adjustable bed

Lu
Review №13

I have two mattresses from The Original Factory love them both. Great shopping experience! Great service! And Quality products. I really enjoy their mattress flip reminder.

Ch
Review №14

Very friendly, professional and knowledgeable employees that dont hover. Love the everyday low price and quality. My favorite mattress chain store.Downside everyday low price while lower than other stores MSRP are still a bit pricey. If you can wait and dont mind pushy sales associates, shop around at other stores around Presidents day, Labor day, or Black Friday. If you need a bed any other time and dont want to gamble with an online bed in a box, this is a good place.

Th
Review №15

Great value, comfortable bed.

An
Review №16

Quick and helpful service. This is the third time I have bought their products. They last. They are extremely comfortable. Now all my beds have Original Mattress Factory.

jd
Review №17

We went from a queen to a king bed. Delvon at the florida mall store was great. He showed me what you had and we eventually went with his suggestion of the Luxury Firm Orthopedic. My pregnant wife and I had a great first night sleep. Delivery was on time, fast setup. Being from Cleveland I was happy to see we could still get a quality product at a good price down here. Also nice to see they are hiring the right people for the job.

Al
Review №18

Great product, nice salespeople. They do a good job explaining their mattresses and what they are all about.

Sh
Review №19

My experience hasnt been good. I ended up with a very expensive mattress with a big sag in the middle. I would NOT recommend this place. Now I have to go mattress shopping and try to give this one away. Sunk cost.

Gl
Review №20

Purchase of custom sized mattresses and box springs was a pleasure. Issues occurred with the delivery, despite my having stated twice that delivery had to occur after 9am, the delivery occurred at 8:42am. The only person on site was a contractor performing work and the delivery people insisted that he accept the delivery, he was quite reluctant to do so but informed me that they were very pushy. They decided ( without consulting me, my wife or our housekeeper, all of whose phone #s were provided to them ) to leave two mattresses and two box springs in my garage leaving me and my wife ( both over 60 ) to lug these upstairs to the second floor bedroom.

Bi
Review №21

I went to the Sand Lake store to look for a mattress and had the best experience Chris was very helpful he answered all of my questions. I highly recommend this matress store.

Ja
Review №22

Quality products at affordable prices delivered in short order.

Ga
Review №23

Good service but be careful, they dont take returns

Th
Review №24

Best mattress purchase ever!!! Friendly staff and extremely well versed!

Da
Review №25

If I had only had to deal with Dave and the delivery guys, I would have given 5 stars.Liz and Pete have the personalities of a pet rock.

Information
11 Photos
25 Comments
4.5 Rating
  • Address:730 W Sand Lake Rd, Orlando, FL 32809, United States
  • Site:http://originalmattress.com/
  • Phone:+1 407-856-0711
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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