Once you have an appointment they are able to attend to you rather promptly. Service Representative is very courteous, goes over your service request and informs you of approximate wait time. Santiago kept me informed and service was completed in time frame. I was pleased that they washed my car also. They always give me quality service.

I have leased four cars with Central Florida Toyota and the main reason for my continued business is the wonderful service. Sam has helped me with the maintenance of all my vehicles. He is patient and knowledgeable with all my questions and concerns. I trust his advice in maintaining the quality of my cars. Sam is a professional who demonstrates care for customers . I will continue to do business at Central Florida Toyota as long as Sam is available to provide guidance in maintaining my purchase.

Staff was friendly and walked us through during our visit. We were in and out very fast. They called when the service was done and they even washed the car before we left.Great service and reliable staff.

Arrived just in time for my appointment. I thought I would spend endless hours so I brought my laptop and newborn baby entertainment. My service went so quickly, I didn’t really need my laptop. And my baby napped most of the wait. Jesus A. Is a great rep! He remembers me every time I go to get my car serviced. Makes the process personable.

I was there yesterday morning at 8:15am and waited for CIRRI. I come everytime I needed for my car maintenance and CIRRI is my 3rd staff representative and I was NOT satisfied for the previous 2 employees.. The quality of her service is highly recommended and excellent. other employees are very helpful too but CIRRI PIERCE, she is incomparable to many others. She is very nice and honest staff, and quick when it comes to service, she also recommends the best promotion and deals. My heartfelt THANKS to her in all the best service she provide to her customers..

I arrived very early before 7:00 am. My appointment was at 7:00 am. Andres L.was taking care of my vehicle. He was very attentive and explain to me everything that it’s needed to be done. Most of the people was very professional and attentive. They take good care of my Tacoma. When my vehicle was done I went outside, there was this girl, Toyota employee. Short brown hair with glasses in a hurry and very rude. She wants me to go and I was not even in my vehicle. She turned the back on me. I talked to her but she ignored me. People like this don’t deserve to work in Toyota or at least with customers.

First time at Central FL Toyota and I was impressed. My service advisor Oscar took great care of my car and me. I will do business with them again because of Oscar. He was very professional, knowledgeable and communicated with me throughout the entire appointment even answered some further questions I had a day after when I called. Thanks so much Oscar!!! I really appreciate all that you did on my behalf!!

I have trusted Toyota since they helped me get into my Corolla about 7 years ago - Ive taken it into the dealership for maintenance and repairs ever since. Having just moved to the Orlando area, this was my first time bringing my vehicle in for maintenance since my move and this was the closest location. I was assigned a service advisor was assigned at random based on my appointment time, and I was very pleased to have been assigned Jose Castro. From the moment I entered, he was very pleasant and professional, addressed my questions and reviewed my vehicles maintenance history, and advised that hed contact me as soon as my vehicle was ready to go.I made my way into the main area of the building which was rather busy, but not uncomfortably so. There is a selection of tables and armchairs as well as an area to watch movies in addition to vending machines and charging stations. In about an hour, all of the service was completed on my vehicle and I was ready to head out. What I really enjoyed was how most of the documents could be signed online - even the payment could be done online as opposed to walking your paperwork over to a clerk. I just checked in with Jose when I was notified my vehicle was ready, got in my car, and drove off.Id be very happy to come back here - it makes me happy that I once again trusted my business to Toyota.

My car had a vibration in the steering wheel and gas pedal, and it took 6 hours to fix it but, it was worth it,now its running like new! Great job. As always I have to thank my advisor Sam Vaccaro,he’s the best,knowledgeable and professional.

Dropped my vehicle off just before my appointment time and expected to be there for several hours. Took my laptop with me figuring Id have to work a few hours from the dealership. But that didnt happen. Sam, my service consultant was very helpful and kind. He saw me right away and got me out of there within one hour and I got back home in time for work. Great experience!

The Assistant Service Manager, Cirri Pierce, is Exceptional.Cirri treats me with respect and kindness and provide honest feedback as to what is needed to care for the car. I trust Cirri in the recommendations made to keep the car in optimal condition.And, the workmanship on the car is excellent.

I go to the dealership couple times a years. Always good experience. My representative is Sam Vaccaro, great specialist! Very nice and explains all repairs in great deal!, almost always get special discounts of services.

Well coordinated and excellent customer services, especially from service advisor Cirri Pierce. She takes time to clearly explain all the work and service recommendations.Overall the entire staff is friendly and eager to delight their customers.

I was in a really stressful situation when I had my car towed to Toyota. A locksmith had messed up the electric in my car and the electricians at Toyota as well as the staff were extremely accommodating and kind. They could tell I was stressed out because I am from out of town and had been stuck in Orlando for a lot longer than expected . The technician who fixed my car was very communicative and let me know what he was doing every step of the way and gave me updates every day. The rental staff also helped me with a good deal on a car while I was there and helped me feel a lot more comfortable in a bad situation! I would recommend anyone in the area see this dealership for help as the whole staff is kind and communicates very well! Thanks Toyota for a great experience in a less than ideal situation!

My family and I just moved out here. The service that we just at this location was phenomenal. Santiago Aguirre was excellent. He was honest and professional with his service. We greatly appreciate his time and would recommend him to everyone.

I went there to get maintenance done on my car. My appointment was with Nick Sanchez. He was super professional and even offered me a shuttle home since I had just worked a 12 hour overnight shift. He made sure to check on me and update me on my car and where it was in the process. I would definitely go back and schedule another appointment with him. It made my experience so easy and simple.

Jerry Raymond from the service department is hands down the best guy they have at that shop. Had some serious issues on my Lexus and he took the time to explain the process and took care of all my needs. Customer service is hard to find during these times. He exceeded my expectations. Excellent communicator. Not once was I not informed what was going on with my car. Via email and phone Jerry communicated every step of the way. Jerry, Thank you so much my friend. I will be seeing you again soon. Getting all my car maintenance there from now on. And yes I will bring my wife’s Nissan to be serviced there as well. Two thumbs up and 10 stars for Jerry. I just ask management to move Jerry out of that corner and give him a better view. No one puts Jerry in the corner!!

My experience was great as usual. Very fast, very attentive and Andres was very professional and very informative. I wish you guys still had popcorn. Lol. I love this Toyota service as Ive been coming here for years. Thank you.

HEERAJ is the best! He ALWAYS takes such good care of my car. I drive from Melbourne just so I can have my car serviced by him! WORTH IT

Sam Vaccaro is the best service assistant! He always goes over every issue with my car and is very honest about what needs to be done.

Good experience. Mr. Gonzalo very professional and knowledgeable about the maintenance and repairs that my car needs. I can recommend Central Florida Toyota. Excellent service and attention. Thank you.

These people are not honest. Paid $172.00 for a diagnostic check and not planning to come here again, lack of professionalism.

I had wonderful and pleasant experience. The workers and service associates were helpful and really nice. Great establishment and I would definitely return for work. Central Florida Toyota is ALL ACES in my book.

Excellent service in and out quite quickly… Kahlil was great!!! Very knowledgeable and helpful … went out of his way to keep the customer satisfied

This dealership needs a major investigation regarding their ridiculous charges for repairs. The maintenance technician are making up repairs that aren’t warranted. This shop integrity is on the bottom of the list. The general manager should be fired. Over charging people should be considered a crime. For example I needed a car repair the dealership wanted 9,288.53 for things I needed however after their diagnostic charge of 142.00. I took my car to an independent repair shop and paid 853.00 for the repairs. Honestly goes a long way. This is straight up theft.

Perfectly done and did it early and finished perfectly with time to spare!

Wasnt too happy this visit, it took about 2hrs to get my battery changed. They need to have a quick service team and the cost to install a battery was high. Next time ill just buy the battery and save 2 hrs of my time.

I love coming to this Toyota. The manager is awesome. My advisor Juan was very professional and kept me informed and on time. We chatted a bit and I also saw the dealer that always helps me which is Edwin. I really miss the popcorn but other than that my experience is always great. My car came back to me nice and clean and I was very happy as usual.

I like that they usually have coupons on their website to help reduce the cost of oil changes and repairs. They are very thorough with checking the systems in the vehicle.

Great every time..Mr. Gonzalo is a very effective person and employee..never leaves doubts and takes concern and care of his clients..hes a Five Star.. Team member for your company...

Cirri Pierce was our advisor. She kept us informed and on schedule.Very comfortable being able to sit at a table while we waited for our service to be done.We travel over twenty miles to go to this dealership because of the service and the employees.Best Dealership that we have ever used and we have owned Toyota’s sense 2002 (one Tundra and two Highlanders) Wouldn’t own any other make.Thank you.

I’ve done the last 3 services at this location, just because I had the best advisor, Cirri. She’s the reason why I didn’t go back to my old car dealership for service, even tho their service is outstanding, but I keep going back to this location. Hope this woman gets a raise because she goes above and beyond!

I been going to this dealership for 8 years. There was ups and downs, but the ups more than downs. They have one of the best services around and when there’s an issue, their leaders follow up and solve any matter. My service agent called Serri and she is professional and knowledgeable, takes care of her customers and very respectful. I would definitely recommend Central Florida Toyota either to buy a car or servicing at their dealer.

The service was great my advisor Jesus Anaya and his supervisor Carlos Estrada were super helpful always keep me informed about the status and progress of the repair A+

Thank you Central Florida Toyota. Another awesome experience!

Service time is tolerable and the staff is great. Your time will not be wasted. Ive purchased two vehicles from this dealership. If Im ever in the market for a third, it will most likey be here again.

Cesar in the Service Department took care of getting my passenger side front seat repaired as it that was stuck in forward position. He was attentive to my needs and communicated to me with his tech what they advised for resolution. This was my first time at this dealer since moving from San Diego. A pleasant experience and they will get my future business for repairs and first choice purchasing a new vehicle down the road. I highly recommend them for all your car needs. Have. Great Day - Joe

Toyota Central Florida is the best dealership in town for sure. The people there are great and always willing to help. Alexandre Ribeiro, the service advisor that helped me on my last service provided a great customer service. Definitely recommend the place.

My service provider, Heeraj, is great. He handles my fleet and personal vehicles. Hes always accommodating and great with communication. Please excuse the likely misspelling of his name.

I have recieved service from this location for the past 6 years. Cirri is always helpful, patient, informative, and transparent. I would definitely recommend this service department.

Mr. Ortolaza once more made our experience a very nice one. I went for an oil change but he informed me that my brakes, belt and something else needed change to avoid future issues. He kept us informed throughout the process. I consider him an important asset for Toyota.

It was a complex issue and they did their best to to fix and I think they did. But when I left my tail lights were not working. Not related but I was 1/2 way to CT from Fl when I found out. But they were were helpful and did their best to get my car back before I had to leave.

Sam Vaccaro has been my service advisor for many years. I keep coming back to your dealership because I trust my service advisor. I’ve never felt pressured. He lets me know what items are critical for safety when I am on a tight budget. I love the 6:30 am service appt so I can get back home and care for my elderly mother in law. Sam and the service manager have always been very helpful. I have been bringing my cars for service since 2006 and am very pleased. Thank you team for keeping Ms Gracie rolling along.

I was seen at my appointment time and all services were completed as advertised. Great experience with Santiago.

I went to Central Florida Toyota for car 🚘 services and it was on time and the staff very helpful and friendly. Jose was my advisor who cares about me as customer and gave a good service on my car....the place is very comfortable while waiting for service. Time passed so fast since they have a movie room to enjoy in the waiting time. I highly recommend this place. Carlos Estrada use to be my advisor but he got promoted as team Manager and I miss him..Great job Central Florida Toyota!👏

Juan addressed my concerns appropriately. He was professional and polite.

I have going to this Toyota dealership since before it moved to its current location. The quality of the work has always been excellent and problems fixed the first time. The people are very friendly and are like family. Ive been dealing with Cirri Pierce for years and she has never steered me wrong.

If you need to get your vehicle serviced Sam will make sure your completely taken care of!

Always busy but still very timely service and easy check in process.

Cirri help with my situation with my car. I recommend Cirri for service all the time.

Andres Lara gave me an excellent experience to get my vehicle new parts of tires. He was very professional and made sure that I was satisfied with service.

My service technician was great she was very informative about my issues and was very easy going and friendly. She made the process smooth

Quick service! —However, the reason why I didn’t give this 5 stars is because of the gentleman that assisted me. He was way too pushy. He tried to get me to do other services done on my car when I just came for my regular tuning and/or maintenance. So much so, that he made a “receipt” of all the things he recommended I should do on my car which I completely understand and appreciate concerns, but actually doing the receipt without me authorizing it is strictly not cool. He wasn’t rude or anything, but he needs to relax. Then, he proceeded to say that “why is it that I don’t WANT to do...” the things that he was recommending. I let him know that, it’s not that I don’t want to. It’s that I can’t do them at the moment. Plus, it wasn’t a life or death issue. I’d understand if that was the case. He also, did not put it as a 15,000 mileage maintenance, but as a 20,000 mileage maintenance checkup. He didn’t really explain why, but I was just over 3,000 and he insisted as putting it as 20,000 which leaves me with just one more go at a free maintenance where as I paid through the dealership MOST OF ALL to get their free up to 25,000 mileage maintenance. If there’s anything, you’d like to consider. Consider this issue.

Oscar did a great job on my maintenance of my RAV 4! Highly recommend going to him for all future services.

I enjoy the rapport I have with my service writer Cirri and mechanic Dale. They are the BEST. it is because of them that I come to this dealership.

Brought my wifes Highlander in for 10000 mile service. Cirri was very helpful and professional. Work was completed to my satisfaction in only 45 minutes. Great job!

This was my first maintenance for my car and everything was on in a timely manner. Mr Varro was very polite and professional.

Sam Vacarro is the best service writer I have ever worked with in more than 50 years of car and truck ownership. He takes the time to truly care for Central Florida Toyota’s customers.

Excellent service. Sam is an amazing Service Rep who facilitates everything every time.

I was very happy with the salesman Carlos Estrada that met me and checked me in and took my information he was a professional.But I was not happy with the service person that did the oil change and check the car he left the engine hood rod just hanging and when I opened the hood it almost hit me and he left the battery cover plastic just lying beside the battery instead of it being put back on the positive side of the battery these are simple things to do and I think they were just overlooked by that service technician

Oscar was great, kept me posted throughout the whole process. Very informative and friendly.

My oil change was quicker than expected and they checked all other components of car.

I want to thank Ciri for making the process of getting my 2014 Camry into the shop as fast as possible and for the constant communication and updates with my I surance company and me. Aldo for going above and beyond for having my car washed and tires shined.I also want to thank Eddie the Mechanic who removed my water damaged engine and replaced it with a rebuilt one. He did an awesome job!!!!!! You could never tell that all of those parts were removed and put back in. Engine is running great!!!

Sam did a great job, as usual! I arrived on time and my vehicle was ready to be taken in and serviced. Sam kept me updated on the status of my vehicle and made recommendations.

The only thing they did was rotate the tires and shot the maintenance light off in almost 2 hours that I was there. They didnt even check the air pressure of the tires n didnt wash my car like they used to. The oil n filter wasnt changed cause they said is at 30,000 miles but the sticker they put on the glass the last time before this one said it was at 24,000 miles, they said it still would be free at the 30,000 miles so I hope is like that. Theres a piece of plastic that goes under the car right next to the tire in the back tires and it doesnt have one of the clips that holds it and is hanging and scraping with the tire and that was not like that before I took it to the dealer.

Excellent and quick service! My advisor Jesus Amaya was proactive

I brought my new 2021 Toyota Corolla in for its first service to Central Florida Toyota - the place from which I purchased my car. Santiago Aguirre was professional and personable in handling the service. I knew that one tire would most likely need to be replaced. I had run over a screw I was not able to completely repair the damage. Mr. Aguirre kept me informed of the progress of the service and the work on finding a tire and replacing the time. I have owned Toyotas since 1982. Since moving to Florida a few years ago, Central Florida Toyota is now my go-to place for service. And yes, I do recommend Central Florida Toyota to others.

Nick Sanchez in the service department is very kind and helpful. The service was done relatively quickly.

Anabelle Rodriguez was my Service Advisor. She was very nice and professional. I sat outside under the shelter and did some work. My service took approximately 1 hour.

Good work but Interior smelled oily, should at least vacuum.

The staff and the work done were excellent.

Sam is very knowledgeable, courteous and helpful. I always ask for him by name when I am at the dealership. I highly recommend him for any toyata services.

I was supposed to change my vehicle battery but they did tire rotation and oil changes without my permission. Not professional at all.

Sam Vacarro is awesome. Hes been my service advisor for years and is a major reason I continue using Central Florida Toyota. Having trust in the people servicing my vehicle is extremely important to me.Five stars given to Central Fl. Toyota!

Santiago was great! He is very professional and had great customer service.

Sam is very professional he tells you when the car is going to be done and what you’re going to be doing to the car. Sam just like a family to us very knowledgeable. Very very professional the best. hundred percent

They are very professional with their work. Customer service is very courtesy and always helpful with their explanation of the worked performed. The mechanics team will show you what to do if a problem occurs

Its a great place! Love it. Always professional and they really listen to my concerns. Cirri is awesome! Theyre not pushy about the services my car needs so thats always nice.

I have a 2020 Toyota Camry sport. I needed a new tire wires were sticking out, of one of my tires. None the less I bought the extended warranty with Penske, so not only was the tire replace my rim which I scratched was replaced as well.

Sam is always A+. He delivers accurate, professional and friendly service and always looks out for meThe only problem was the warranty I purchased which took over 2 days to okay my repairs. Since I bought thru Toyota I was disappointed in the warrantyAgain many thanks to Sam for keeping me sane

First time, they were very friendly and work was completed timely

Cirri is awesome I feel confident when my vehicle is being service coz I know is gonna be done right way feel comfortable by cirri by far Toyota Lets Go Places

Khalil lopez has been my advisor for years and is excellent!

With an appointment, waiting time took more than 25min just to get assistance then to get serviced it took more than 45min for only tire rotation.

They been doing services on my Camry moore than 15 years..

Sam is the man!! He’s a great advisor and we’ve had a great relationship with him for many years and many cars! The Toyota team is fast and excellent in what they do!! Thanks!!

Ciri is excellent!! Knowledgeable, informative, and puts car lingo into plain English (I don’t know a lot about cars).

My service Advisor Cirri Pierce is always very professional and so knowledgeable whenever I take my vehicle in for service at Central Florida Toyota . I always enjoy meeting with her. I would highly recommend anyone to her any time.

I am always greeted with a smile and great service. Sam always helps me. I have never had any problems.

Had to wait four hours. Sam was professional as service person and courteous.

Sam Vacarro was friendly, efficient, and professional. Best advisor I have had in a long time. He understood my needs and got me in and out in no time. Best service ever. Highly recommend Sam and Toyota service center

Jerry Raymond was professional he also hilighted my most needed services

Caesar is great... was a bit nervous since my regular contact had been promoted but he was polite, professional and not pushy...just informative.This is why I keep coming back here despite the fact that I have a dealership one mile from my home. I trust the service professionals here.

This was a standard 60k mile service. The whole experience was pleasant and Nicolas Sanchez ensured the service was great!

Although I work there, they finished my car in a efficient time. Sam was great and also the technician who worked on my vehicle. Thanks

Sam V. is always a delight to deal with during any service. He is professional and upfront with anything needed. I highly recommend him.

You damaged my vehicle during servicing on 3/10/21

A few months ago I had a horrible experience, and just yesterday I went back to give my usual Toyota location a 2nd chance. Let me say, it was a complete 180° difference! I requested Cirri as my service representative, because quite frankly she’s the only female in the “car service” department. She was amazing!!!!! I had told her about my terrible experience with a different representative and she blew me away. Within a male-dominated industry, she gave me the best experience ever at this Toyota location. I will now on always request her, she made my experience quick and easy, and that’s just want I wanted!!

Gonzalo at customer support was super helpful and the mechanical team was expeditious! Highly recommended, best experience ever with a car dealership.

Ceaser was very helpful, answered all my questions and gave me a ton of useful information.