Amazing prices and great customer service. Only downfall was I arrived for my 8am appointment and I was told my tires have not arrived. A notification of some kind would have been best to inform me of the delay.**took off another star. They forgot to inflate 1 tire. When I left, they told me my tire sensor would adjust while driving. I drove home and didnt drive the day after. The day after that, my rear driver side tire still showered 20psi. Checked with a gauge and it was. Inflated it myself to the correct pressure.
I brought my car here for 2 new tires and they were very nice, price was great as well. Z gave me a recommendation where I can get my brakes and rotors fixed and that place was great as well. Thank you for a great experience!
Patched two tires that had slow leaks. In and out in one hour. Very courteous and professional staff.
They were awesome I would refer anyone to that store. Jose Chris and Jason awesome people to work with. They were very professional and very courteous. That means a lot being a client.😅 keep up the good work guys.
Travis was really helpful for helping me get tires to keep me safe! Good tires for cheap and better then the other places. I will be back!!
Great store always quick .zach was top notch I keep coming back been to several other locations go out of my to come here ****
Amazing. Had a 9am appointment for 4 new tires. I showed up at 8:40 and Marti took care of everything. I walked out of there at 9am. Took them 15 minutes. I have used their services multiple times and have always been pleased. Thanks again Marti for the expedited service.
Went in because I had a nail in my tire. The service was exceptional. The gentlemen working there treated me kindly and with respect, something that doesn’t usually happen to a female customer in an auto shop. My car was ready just before the expected time and they repaired my tire for FREE! I definitely recommend this tire shop! Just make an appointment for your service as they get very busy.
Bought a couple tires here a few years ago and came back to patch one of them today. The work was done in less than two hours and they did it for free. Great service and great way to end the day.
Arrived as they were closing. I had a puncture tire. They took care of it and was very friendly and courteous even while being busy!
This is the place to get tires. I was greeted signed in and serviced very well. Staff was very personable and friendly. Thanks
Discount Tire was amazing!! One of my tires had a nail in it and was going flat on me this morning (July 26th, 2021) so I ran a few errands and then decided to stop at pepboys since thats where I have always gone but they told me my vehicle would be done by 7pm and thats when I looked over and saw Discount Tire. I drove over there and a gentleman came towards me and asked me what he could do for me, I explained my situation and he then told me that my vehicle would be done by 3:30 maximum. They worked very efficiently and were done a little before 3:30.
This was going to be a 5 star review until I found out that whomever patched my tire, didnt do it correctly and I was at risk of a friggin blowout. Thankfully, Chris was there when I went back to have it looked at. If Chris isnt there, Im going home. Chris is friendly, personable and remembers reoccurring customers. I stopped by one day after work because my tire pressure light had come back on after Id just had my tire patched at this Discount Tire 2 days prior. They were short staffed and I totally understand how that goes. No one greeted or even explained that there would be a wait due to them being short staffed until Id been standing in line for about 20-30 mins. They finally called for some assistance and Chris showed up, inspected my car and pulled it into the garage all within 15 minutes and explained that hed be handling the repair himself because he knew that Id just had my car serviced a few days prior. He also took me into the garage and showed me exactly what he did to make sure I felt comfortable driving my vehicle. THANK YOU CHRIS! Even with you all being backed up and Im sure you were frustrated, you provided exceptional service and kept an open line of communication and you are very much appreciated! 😌 You my friend get 5 stars. Oh and the tire prices and warranties are good too lol.
The best place in town to get your tire services. Thanks again! 9 plus years!
The young gentleman who assisted me with putting air in my tire was awesome. Thank you.
Rick was extremely helpful.Thank you so much!
Had a great experience. Did not take long to fix my tire. In fact they were done before projected finish time.
Have bought tires from them on several cars in the past! Good prices and quality tires. Fast service! Happy with my new 4 tires, and ready for the rainy season!!
I went to this location because a week or so ago. My 2 left tires were stolen. I looked this location up and went in. The sales guy, Michael, was very cool, knowledgeable and empathic about my unfortunate situation. He was able to recommend 2 new tires with nice looking rims. They staff was friendly and efficient. I will go back to get my tires and vehicle needs serviced here
Best customer service ever. Michael helped me to find the best set up for my Jeep Wrangler. And Cesar really took care on my Jeep installing tires and wheels. Definitely 100% recommended.
I absolutely 100% loved their courtesy respect quickness kindness knowledge you name it they have it! I was in and out fast oh, I had to get my tire changed cuz its had a nail stuck in it and I couldnt believe that I was out of there in less than 15 minutes.
Great sales and service team. Information was spot on. Thanks Chris.
Excellent service and the wait time wasnt long at all. will definitely go back
Great service and staff are very professional and friendly. Not much of a wait time as I had an appointment. Ive been using this location more than others because of those reasons and it is closer as well. Id recommend this location to others.
This place has all the markings of a well-run business. Excellent first time experience this morning. Friendly and competent staff got me in and out quick, and I especially appreciate Michaels efforts towards ensuring I wasnt paying for services I didnt need. All of this yields strong customer loyalty. Thank you all, Ill definitely be back!
WOMEN STAY AWAY FROM THIS STORE!!!I went to the W Colonial store last week b/c my tire pressure monitor came on and after my suv was in the bay a few minutes the sales person came out & said my lug nuts were swollen and needed to be replaced. (Not knowing this was my 1st RIP OFF) I said ok & paid $47.00. Then a few more minutes later the sales person came back and said they cant repair the tire & it has to be replaced to a tune of $300.00 (2nd RIP OFF). At this point I called my brother in law for advice and he said GET OUT OF THERE ASAP!! I left & went to Sams & told the mechanic about the lug nuts & he said yes you were ripped off b/c lug nuts last way longer than 7 years. So if youre a female dont go here alone.WILL NOT GO HERE AGAIN!!
Excellent selection great prices . was not there for a long time. Needed 4 tires. Was on a road trip from Georgia and picked up a nail in one tire and a bubble in another. They have a great team.
Rick is such a helpful and pleasant guy. I felt immediate confidence from his customer service alone.
My tire pressure dropped suddenly so I figured I had run over a nail or something. Turns out a small shard of glass had punctured my tire. They were able to fix the hole quickly and at no charge! I will definitely use them again!
The guys here are super nice and helpful. I will always go back
I have been coming here since I move to this side of town in 1990. Thats saying something. Never disappointed.
Very nice professionals at this company all the time, I bought my set of tires there, warranty on my tires, free rotating at 5,000 miles, And the tires were not an arm and leg or first born. It depends on your needs and wants. No guessing they are good at what they do and economical
I’ve been using Discount Tire since 2000. Since, I don’t relate “cheap” to the cost of tires it’s a mute point. My review is focused solely on customer service, which has always been stellar. Like any shop, they will try to up sale you, but that’s there job. I’ve at times felt pressured, but not to the point that I wasn’t educated enough about the product or services I wanted-push back and get what you want.Overall, I’ll continue to purchase my tires here so long as the customer service remains steady.
Im not sure who manages the operation but As a business owner this manager should be given a medal Not only for having excellent employees but just overall ....doing everything right...everytime Im here. No defects...amazingI used to rave about this place for years until today ....when hey just lost my business sadly.
I never leave reviews. I do feel compelled to mention my experience @ Discount Tire Awesome!!!! They did everything as they said they would with integrity. I brought in my own TPMS, which they installed, I was told that one of the sensors was not working. I purchased a sensor from Discount Tire, after the installation they checked the original Sensor that I brought in and it worked. They refunded me for the purchase and put the sensor that I brought in with me. The easy and the dishonest way would have been to not say anything. Thanks Discount Tire for your work and honesty. I’ll be back
Customer service is the key to any long lasting relationship with an establishment, and I dont remember the last time Ive had better. Thank you to Michael and the staff for the great hospitality and service.
As always fast, friendly, and resonable
Mr H treated me very kindly really sweet fellow
Excellent customer service, as busy as the place is, you get out right on time. I have purchased life time warranty on my tires, and i do not regret my purchase. Im always giving referral to people on Discount tires.
The prices of the tires are fair I bought four tires from them with insurance coverage they rotate your tires that you buy from them and it cost you nothing I got in there at 8:00 and they did my tires and by nine hours out the people are friendly inefficient when I got tires I also had them to put in two sensors so by the time I get tires Ill need the next two sensors so its not bad I like them good place to go very efficient
My car suddenly stoped working on a Sunday and I do understand that on the weekend it’s very hard to find a mechanic. I have a Nissan rogue and my first option would be taking it to a Nissan dealership but because I knew I wouldn’t find a open dealership on the weekend I looked on the Internet and found this place Mavis Tires and Brakes. I called them to make sure they were able to fix my car that day and they told me yes they were opened. They told me to bring my vehicle. I thought they were going to fix my car in the same day but when I got there they told me the mechanic was only going to be there on Monday. For me it was already a scam right there because that was not what they told me over the phone. But i had already towed my car there so i decided to wait until Monday. I was out of my home town so I stayed in a hotel one more nightTo wait for them to fix my car. On Monday I kept calling them to find out What was going on with my car they kept telling me that they had to wait on a part delivery when it was 4:00pm I decided to go pick up the part myselfTrying to speed up the process 5 minutes later When I left the place they called me saying that the part was just delivered I really think they were lying about it the part was there the whole time they were just giving me excuses. They finally “fix” the carBut when I got my card the only difference was that I was able to start the car other than that everything was just the same the car was Undrivable and they told me to take it to a Nissan dealership that there was nothing they could do about it. They charged me $333 for the job they didnt complete. I finally took it to the Nissan dealership they changed the same part again they told me at the Nissan dealership that these people damaged the part because they were supposed to calibrate it while changing it so because of that they ruined the part. Overall I had a awful experience. I just want people to be aware of that.
The skill level between technicians varies wildly. Mostly good experiences but there have been times where their work is less than stellar. This includes dinged wheels, not cleaning before sticking on weights, mounting tires backwards, overtorqueing and breaking TPMS sensors, overtorqueing lug nuts, etc. As I said, mostly good experiences but I think they need to train some of the new guys better. This is coming from someone who works in an auto repair shop.
I was in and out with all four brand new tires put on at a very reasonable rate. Good job guys!!!
Great service. Had the tire pressure checked. Staff member was very patient & courteous.
What an amazing staff! Everyone is so kind and takes cares of you as quickly as possible. Love the energy of this place. The best place to get new tires!
Been here several times, 2 times without an appointment and my 3rd with an appointment. Fast service and decent prices. Last time I was there I had an appointment and they were already real busy with walk-ins, they got me right in within a few minutes of my appointment time. I appreciate them honoring their appointment times.
Purchased tires from their website and was notified they arrived. Had an appointment and was greeted right away by name and taken right in. Tire install was completed in better time then expected.
I love this store. Always great service whenever I come here. The staff is friendly and knowledgeable. Good price on tires and lifetime warranty gives me a peace of mind.
Quick online purchase. And had the tires installed in like 30 minutes. Knowledgeable staff.
The people are friendly and the service was fast.
I went in hoping my tire wasnt as bad as it was.. the gentleman sold me a tire and I was in and out within 30 minutes. Was so satisfied that I insured my other 3 tires thru them.
Wow! The best experience Iv ever had when having to buy new tires. I had 4 new tires put on my trailer at a very fair price. My appointment was at 3pm and I was back on the road by 3:23pm. Very fast, very professional. Will be back again!
Always purchased my tires from Discount Tire because of the amazing service. Jesus has worked on my car a few times and with my new wheels he took extra precautions to make sure they would not get damaged while repairing the tire.
Very helpful. Patched my tire quickly and answered all my questions about new tires.
Quick service and great customer service. I was looking for a special tire and they helped me find it.I also needed a wheel for a spare tire (my car doesn’t have a spare tire) and Jesus set me up and got everything set up And taken care of.I will definitely use this place in the future
Professional, Courteous, All the work was done in a very timely manner. The guys who worked on my Ford P/U were careful with my wheels and did a fantastic job, the Balancing of all 4 tires are perfect, the truck rides like new and its a 2005.This is the only shop I will go to from now on. Thank you.
I Unfortunately got a screw in my tire at Home Depot and luckily Dicount Tire came to the rescue with free Flat Repair. I am so thankful that they offer this unbeatable price. On top of that Shawn who assisted me had a very positive attitude and very helpful. He greeted me in a timely manner when I came in and made my day after all the stress of a flat tire. My car was in and out quickly.Thank you Shawn and thank you Dicount Tire Crew!
They work so hard to get your tires done great service
Usually a little busy so make an appointment. I received excellent customer service from Haldwin. The team fixed a flat tire for me
Michael and team did an AMAZING job of helping us keep a contactless appointment today. Got us in and out quick with brand new tires for a great deal. Best part was, once we notified them we were in shielding from Covid to protect a high risk member of our household, they went above and beyond to ensure we were totally comfortable and no contact was required. Great job! We are not going anywhere else for any tire needs in the future. Gained a customerr for life!!
I went in asking them to check one of my tires that has been losing air. They could have easily told me I needed a new tire and I would have believed them, instead they said there was a small screw in the tire, they fixed it and sent me on my way.... no charge. When i do need tires i will be back. 😊
I came in for my 6000 miles rotation got in within 15 minutes and it was done as promised on time. Ive been buying tires from these guy now for a few years for my truck and cars. Good pricing and great service.
Great service!! Staff was very helpful. I was out with new tires in less than an hour!
Very professional and reliable people 👍👍
These guys were awesome, everyone was super friendly and helpful. They didn’t cut corners when I needed my 26” rims road force balanced. It made a huge difference in the ride, and they were very careful not to bang up the rims or lug nuts which I REALLY appreciated!
Very helpful and understanding
They took care of the problem and gave me a 2hr wait time but it end up being 30mins instead. Everyone was pleasant and It was excellent service.
This THE ONLY place we buy tires. Rick took care of everything. We will certainly be back!!!!!
I went to have my tires rotated I waited an hour and 35 minutes which was fine, but after taking off something told me to check my tire pressure my tire pressure was at 31 on all my tires, the tire pressure should be at 33 I had already waited an hour and 35 minutes. I didnt feel like going back for them to air up my tires! All I ask is that you do the service and complete the services that you offer!!!!
This was my first time at discount tire. My technician was Jesus and he was amazing. He was very personable and engaging. He was very honest and explained everything to me. I felt he took his time and really looked over my car as if it were his own. He gave me great recommendations. I didn’t feel pressured at all. When we were done he recapped everything to make sure everything was done. He was a true pleasure to work with and he is a major asset to that discount tire. Thanks again Jesus! E. Vega
Outstanding ! Friendly ! Fast ! Service.
Made an appointment (highly recommended) and was in and out in an hour for a tire rotation and got a nail removed.
Fast and quick service along with fair prices
I dont normally leave reviews, but I felt I just had to leave one for this store. Excellent, excellent service! My husband and I have bought tires from Discount Tire before, but not from this location. As soon as we got out of the car Diego greeted us and took some information from our car. We arrived about 15 minutes early before our appointment, so this allowed my husband to sign up for the no interest free credit card for 6 months. Signing up was super easy. My husband was able to answer all of the questions on their card reader machine and he was done in no time at all. By the time my husband was done with everything, it was 9:30 (our appointment time) and they took our car back right away. We were expecting to be there for at least an hour after they took our car back, but we only waited 30 minutes! I was shocked. There was no pressure for us to buy more expensive tires and the customer service was top notch, which is hard to find in the car repair industry. We will definitely bring out other car to this location when its time for tires.
This is a great clean business during this Covid-19 They get you in then get you out.
Clint has awesome customer service. His entire staff understands what it takes to get the job done and efficiently. This place is your average tire company...no games just hard workers making sure everyone is safe on the road.
Great service
Great service
Good Guys! Always a great experience.
Honestly it creeps me out how professional they act.. like robots, but super nice, excellent service. And extremely patient and helpful. Good job guys
This place is awesome, the staff is super friendly very professional. They have super deals very reasonable prices, no disappointment here. Depending on when you go there migh be a bit of a wait, however you can also book an appointment online to avoid the wait. These guys are awesome. They made a loyal customer out of me.
Been coming here for years. Good prices. If you need new tires, they will tell you. And if you dont need them right away, theyll tell you as well. I recommend to everyone. Plus the warranty when you get a nail in the tire is great.
Wonderful customer service and a clean store. This location is stellar. I was in and out in 15-20 minutes to patch my tire and do a rotation for free. Everyone was professional, communicative and speedy. I’ll definitely go out of my way to choose this location in the future.
Excellent customer service. Great teamwork
Good people. Fast service.
A very dedicated team, replaced all 4 tires under 30 minutes for a very reasonable cost.
Excellent service
Quick service. Taking all the needed precautions for COVID.
Fernando is the man !!! He did the wheels on the ZO6, the FireHawk and the Lincoln and all of them are smooth as glass 👍
Good tire company with friendly staff that price matches any sales you might see online so you always get the best deal.
Incredible service! Got there 30 minutes before closing and they were able to get 4 new tires installed and me out the door in just about 35 minutes. Tire Kingdom took 4 hours to do a balance+rotate (with an appt.), and has terrible customer service. Discount Tire has my business from here on out!
Very honest tire shop. I like that I can watch them work on my car while I wait. I recommend making an appointment, though. With an appointment, we were in and out in 45 minutes.
Very knowledgeable staff, I went in for new tires. Was talked out of it, even though local dealership told me I required new tires. This place rotated and balanced tires, and told me I had at least 10000 more miles before replacing.This place put the customer first. Highly recommend!
Best service in Orlando and surrounding area. Quick and accurate. I trust them with my car and it’s tire needs. I’ve had two different cars and have always came here for tires. Good prices. What makes the place great is the service and management team. They are always very friendly and helpful. Jerry is one of the managers I see when I come in and he remembers me which shows that they pay attention to their customers. I’ve also noticed the same staff here which also shows how good this location is. You can depend on the same service each visit. So overall choose this place not only because of the prices but because of the staff working here. You want to trust whose working on your car and this team is.
Came in a little after 10am for an appointment, walking out the door 40 minutes later with a new tire! I was impressed by their fast and courteous service. And they fix fixable repairs on tires for free!
Been coming here for yrs. So today I was greeted before I entered the establishment and was asked about my visit and it was finished in a timely manner with explanation of why it was happening. I couldnt have had a better experience. They were more that attentive.
Fast service
One of the greatest places you can get amazing deals on tires anywhere in the continental United States of America. Great staff. Very knowledgeable on tires. They were able to find the right set of tires that meet my budget. I was in and out faster than any other garage Ive ever been to. I would highly recommend to anybody.
I have three cars I bring here. They are always friendly. They do not try to pressure you into buying expensive tires. Free tire life balance and rotate. They are quick. I no longer dread getting tires on my cars. Thanks guys.