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Ross Automotive Inc
1240 W 149th St, Olathe, KS 66061, United States
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Ross Automotive Inc
Comments
R
Review №1

Mike and Ross are extremely knowledgeable, helpful and honest. If something doesnt need work, they wont fix it. However, if there are things that need repaired, they will let you know what/all that they find and you have the final input as to how you would like to handle it. Having been in business for over two decades and as a master technician, Ross has a true understanding of how to do repairs the correct way and he does that for each and every customer.

ka
Review №2

Mike and his Dad have done a great job taking care of my car and my other family members cars. We have been using them for years and will continue to use them for all our car needs. Mike is so knowledgeable about cars and that carries over to the work that he does. He is always helpful and provides information in my language (not car language) so that I understand what and why. Mike is honest in all aspects of his life including his work. Mike always goes beyond expectations every time.

Gr
Review №3

There is just no way to say anything bad about my experience with Ross Automotive. Besides being both courteous and friendly, Ross identified my cars issue, set and kept our appointment time and returned my car exactly as promised. In no way did he attempt other repairs or find things that needed additional work, which seems to be common when I go to other places. You go in for one thing and other places seem to find more thing that need repairs, which is just to run up the bill. Not at Ross Automotive. They did the work and came through like a true professional business should. Going forward, no one other than Ross will be working on my car.

Ry
Review №4

These are genuinely nice guys! I met the father (up front) and the son (doing the work). They were very thorough and answered all of my Qs! Their prices beat the local Honda dealership and another local shop! My family will certainly be back!

Tr
Review №5

Ross and Mike are a great team. They are always friendly and go the extra mile to make sure my vehicles are taken care of. I have been using them for years and will continue to do so.

Za
Review №6

Ross and Mike are awesome!!! Incredible service with attention to detail. These are guys you can trust and they actually take the time to explain to you what they are doing and why. They care about people and offer their expertise, but dont pressure you at all. They are very interpersonal and do things with excellence, you wont regret trusting them with your vehicle!

Da
Review №7

Ross has serviced our vehicles for nearly 20 years. Theres a reason for that - because hes an honest gentleman, a highly-skilled and competent professional, and able to catch and resolve problems before they strand my family members on the side of the road. My vehicles are all used (and older models), and Ross Automotive has contributed to the most important objective for me - reliability.

Je
Review №8

This is the best place I have ever found. I never have to worry about recurring issues after a repair. The work has always been thorough, my vehicle always treated with respect, and service has always been polite. Never have I been disappointed with any of the service I received. I have had some issues with larger international auto services in the past but I have never had to worry about any work done at Ross Auto. It is the only place I trust now days. I recommend them to everyone I know.

st
Review №9

Every time I have a issue with my vehicle I have received prompt friendly service. Never had any complaints or issues with the quality of work I have received and very reasonable pricing. I would recommend Ross Autonotive to anyone.

Ar
Review №10

These guys are great. Our family have been going there for over 10 years. They will take care of any issues you have and very reasonable prices. The work is done in great time and with expertise.

Te
Review №11

Its hard to find a reputable mechanic that does not take advantage of women in this industry. I feel fortunate enough to have found Ross Automotive! I have not ever been treated with such respect when trying to get my car repaired. I was shown what the issue was and notified every step of the way. My car was completed on time and in the timeframe expected. I had price checked around and found that for the money Ross Automotive was the only way to go! I cannot recommend them enough!!

Pa
Review №12

Ross auto is the place to go to have someone you can trust treat your like he would his own. I have had my maintenance, diagnostics, and repair there for years and have always had nothing but excellent service.

CA
Review №13

Ross has done fantastic work on my vehicles for years. He does a great job every single time.

Di
Review №14

First experience with Ross was very positive. The mechanic was very professional and efficient. I will definitely use them again.

Ty
Review №15

⭐️⭐️⭐️⭐️⭐️I thought my power steering pump was going out, but turned out to just be low on fluid. I really appreciate the honesty, that’s hard to to find in this business.

Ra
Review №16

Have used this shop for over 18 years. Have had first class service on all my cars. Very nice people great to work with.

Jo
Review №17

Wasted a tow to this place. Told me they could work on truck and after it was towed I was told it will be 2 weeks to look at it.When the dad tried saying it was a difficult procedure to reinstall the drive shaft that the tow service removed to tow it; I paid another tow bill to have it taken to another shop.If a mechanic thinks throwing a driveshaft on is hard, then I dont want them doing engine work.

Er
Review №18

Took my vehicle in for a suspected problem with a certain price in mind that it would take to repair it. After vehicle was diagnosed I was told the problem was something minor that would cost less than I expected. I was also given a laundry list of other things that needed to be done to the vehicle. Due to the fact that I was told the problem was a minor fix, I authorized some of the additional work that was suggested. The day before I was to pick my vehicle up I receive a call informing me the vehicle wont start and the original problem I suspected was actually what was wrong. Since the suggested additional work was already completed, I ended up on the hook for way more parts & labor than I expected. Incompetence or deception? I wont be back..

Sc
Review №19

Very professional, fast service and very knowledgeable. Will be coming back!

Za
Review №20

Excellence!

Ri
Review №21

Excellent quality and troubleshooting skills.

Information
3 Photos
21 Comments
4.8 Rating
  • Address:1240 W 149th St, Olathe, KS 66061, United States
  • Site:http://rossautoinc.com/
  • Phone:+1 913-782-7677
Categories
  • Auto repair shop
  • Muffler shop
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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